The staff is phenomenal there!! From the phone call to confirm I was coming to my appointment to the day I went into the office, they are so sweet over the phone and even nicer in person. I saw Dr.Moore and Dr.Kyatt they both were very kind, caring, and compassionate. They sat with me and explained all of my different options until I completely understood all of my treatment. All of the assistants, hygienist and all of the girls up front and the office manager were so great! The office manager worked with me financially, I was able to pay monthly which really helped. She explained everything in detail. This office is very thorough, professional, and empathetic. Definitely recommend to anyone needing dental work!!! I will never go anywhere else for my dental needs!

Worse dental facility ever. I started off with a really good hygienist and turns out she was the only professional there. I got a root canal and they acted like I was a car on an assembly line and same with my wisdom teeth. You’ll have to look up information on the internet to get real after care instructions because they don’t care. I can’t even count the cancellations. I took off work for a cleaning and guess what? Another cancellation. I don’t understand how they still have customers. I was as patient as I possibly could be.

We have found excellent dental care at the Aspen Dental in Gadsden. The dentists are courteous, conversational, informative, and caring. It is easy to commend and recommend Aspen Dental.

I love this place! Everyone is so caring and goes above and beyond to help patients needs. Dr. Kyatt and Dr. Moore are wonderful doctors! I would definitely recommend to my friends and family!!

Called with tooth pain. Talked to a very nice gentleman who got me an appointment in the town I was going THE NEXT DAY! Everyone from the receptionist at the front desk forward during my visit were EXTREMELY NICE! Got my teeth cleaned and a filling done THAT DAY! WILL BE RECOMMENDING THEM AND USING THEM GOING FORWARD!!😊😊😊

If I could rat this dentist a zero I would I am so horrified at the experience I have had at this place about a month ago I went in and had a root canal done and paid cash money to have it done fast forward to now I called them Tuesday and told them that I was having severe pain in that tooth and I need to see the dentist the lady at the front desk told me that I will have to see the Dentist that perform the root canal this is also the lady that try to charge me $150 for a toothbrush When I went in to get my teeth clean and asked her why it was so much and she said this is how much we charge for a cleaning and found out later that she had added that $150 on my bill for A toothbrush she know I didn’t want ((((scam)))the only available dates that they whole have will be next Tuesday I explain to her the severe pain that I was having and that I could not wait till next Tuesday because I didn’t know if it had became infected or what was going on she say I’m sorry but you have to wait till that day To me this is gross negligence I do not understand for the life of me why they could not let the dentist that is on call look at it to tell me what is going on and why I am having such severe pain it is now Saturday and I am not even able to get out of bed because it hurt so bad it is making my head hurt and the side of my face hurt it has turned black around my tooth I am unable to eat or drink anything and the sad part about it is it not even hurt this bad before I got the root canal and I paid all that money to fix a problem that is now not even fixed!!!!!!!! And now I am going to have to pay out more money because I am going to the ER to try to figure out what is going on because I am in so much pain !!!!!!!!! I would like a full refund so I can go to a Dentist that actually cares and don’t just push you out the door after they have gotten your money!!!!!!!! I do not trust this place and I refuse to pay them another dime out of my pocket!!!!!! This needs to be fixed and it needs to be fixed now!!!!!Update I am now running a high fever on my way to the ER!!!!!!!!!

The staff was very nice and helpful. I found the visit was comforting, considering the reason for the visit. The doctor was very good at what he does. I was given antibiotics for a week before he can remove the molar, cost was $202.00 to remove the molar. The initial visit and exray was free of charge. I would definitely recommend Aspen Dental of Gadsden to my friends

Friendly caring people. Great service. So glad that I found such a good dental clinic!

Everyone was really nice, genuinely concerned about my dental health care.

I had an appointment scheduled for tomorrow. Got a call this morning telling me they do not accept my insurance!! The Doctor not the company!! Even though I researched two weeks ago and verified they accepted my insurance!!! My insurance company is in the list on the web site!!! But the Doctor does not accept it!!! Then put that on your website!!!!

Great staff and experience. I was a little nervous about going to a dentist, especially after no going to one for so long. They was respectful and very informative about what needed to be done. Will definitely be going back.

Everyone was pleasant. Dentist made sure that I was deadened enough to fill any pain and I didn’t . They were very patient in waiting to get a fax from my doctor. They were nice about me telling them that I needed to come up and down because of my vertigo . I believe Aspen Dental is a great place to go!I forgot to say my visit was at Aspen Dental at Gardendale .

I was told when I went for my exam and x-rays that I would come in for my first initial visit to have my extractions done and at that time I would receive my temporary dentures. Then after 6 to 12 months I would come back to get my permanent dentures which never happened. I have called several times with no luck and was even hung up on. My temporary dentures have broken 15 times I had sores in my mouth from them .I didnt even get the ones I picked out

Had new set of dentures done fit perfectly first time... Thank you Dr.Moore and staff... I will recommend you!!!

Leaving a dentist with a great feeling is sometimes rare. Let me tell you, this place it the best! From the front desk, X-rays, cleaning, doctor visit and payment/ checkout ... everyone was so wonderful. It’s so tough to visit a workplace where everyone is so happy and friendly not only to each other but to everyone who came through the office!

Great staff and quick to get you in and out.

Every one is friendly, attentive and the cost is the best, its soooo very affordable. Im soooo happy I came here. 5 stars!!!!!

We recently made an appointment with this business… in Oxford.. for Saturday.. at 8 am.. we were there at 745 as we were asked to be… the place wasn’t even open…and today the following Monday I called and they informed me that the appointment had passed… LIKE DUHHHHH !!! I don’t appreciate being done this away… they said the appointment was on Saturday… again..DUHHHH !!!.. this is no way to run a business… I texted the business while we were waiting…. Again.. “zip “… I am posting this to keep a opera on from wasting their time on a business that does people this way… …

Still bleeding and in pain. The dentist did a good job and made sure gums were numb before working on teeth.

I have an abscessed tool, which is painful. I am still waiting on my stimulus check but have enough for the extractions. However, because I would not sign the full treatment plan, the tooth extraction was delayed more than 10 days. I felt that I was not important enough to receive immediate care. I left believing that they are concerned more about the money than helping me. Now I am searching for another dentist.Blessings, Jerry

I love this office. The staff is very professional and helpful. They offer an array of dental plans that would fit any patient needs.

The experience was great in almost every way. The staff and Dr. Kayatt are excellent.My only complaint is that they do not strictly enforce the mask policy in the waiting room. One man was not only sans mask, but complained to the receptionist about mask policies. I know this seems petty to some when considering its a dental office, yet, I must say that the location has a mask policy and should enforce it. Otherwise, it was a very good experience for a difficult and anxious procedure.

One star one because I cant give none. This is the biggest joke of a company I have ever seen! I called at 0800 am and made an emergency virtual appointment for my husband who was in severe pain with a broken tooth. His entire face and neck was swollen. They stated that we should receive an email prior the the scheduled time with instructions and if not then to call back. 45 minutes prior to the appointment, no email so I called. Was told that we wouldnt get an email but would get a call at the appointed time. No call. I called them again, they rescheduled for an hour later with a different office. We still did not receive any form of contact. We ended up in the emergency department. I will be reporting this company to the BBB. Absolutely ridiculous to even call this a business!!!

I have no type of insurance and I have a lot of bad teeth i have to have like 13-14 teeth to be cut out including my wisdom, they have already decay and some is down into my gums and they are hurting me really bad, is there anyway I can get what needs to be done on my mouth on a payment plan where I can pay for my dental bill every month?

Came in for my initial appointment and staff didn’t want to see me. I ask why and they say, “well your appointment was at 12:00”-look at my phone and it is 12:03! I’m glad they’ve got plenty of patients and don’t need anymore, especially for those Friday afternoons, my family won’t be back.

I was nerves about going to Aspen dental. I did not know what to expect. They made me an appointment the same day. They were professional. Clean. And helpful. This was one of the best experiences. I would recommend them to anyone.

Aspen dental of Gadsden, AL is by far the best dental office I’ve ever visited and had work done The assistants Ashley and Britney are polite and helpful and know their jobs extremely well, the office manager Jaimie and her staff were so nice and made scheduling and payment options so easy without stress and I saved the best for last as the Drs Haight and Kyatt were so gentle and explained everything upfront were patient and thorough as to my options and made the procedure absolutely painless. I strongly suggest visiting Aspen dental for any of your dental issues. There’s not a procedure they can’t accommodate and are remarkable at all of them I’m sure if they’re as good they were with my procedure. Just wanted to give that office credit because I didn’t know it was possible to have a painless visit with this amazing outcome without taking out a loan but they’re actually quite reasonable on their prices too. Still can’t believe it!! Thanks Aspen. 10 stars, two thumbs up whichever, you tell me after your visit 😁💯

I was disappointed with the Doctor. She has no person skills. I resented the fact that she said I just giving you options and you can make the decision was to what you want.I feel that if you are in this position that you should have good people skills so that you can make the patient feel that they arent just here for profit only.

Awesome staff, very professional . I would and have already recommended a family member to set up an appointment with them!!

The worst ever gum still hurts from xray!!!

The dental hygienist was so kind and did a great job. The actual dentist I saw was rude to me and pushy. I don’t appreciate feeling defensive when I’m just trying to visit the dentist. I would rather not see that dentist next time I go to Aspen Dental. Other than that one really rude dentist, the rest of the staff is nice and they do a good job.

I went in with low expectations but they were exceeded. There was a slight miscommunication but the office manager I think that she is, fixed it before I left. They were able to make the dental work that I severely needed fit in to the amount my insurance would approve. I didn’t have much of a wait time which was awesome and even after the consultation and X-rays they were able to get me in the same day for the cleaning and impressions. The dentist and dental hygienist was nice and not judgy considering the train wreck of teeth I was needing help with. I am thankful for them. Believe me!

I have never received such personal and detailed care at a dentists office in my entire 39 years! The entire staff was a pleasure to be around! I will NEVER give my business to anyone else. 200% happy with my treatment and care!

Refuse to give a cleaning unless I pay $130 per tooth (x32) for medicine they claim I HAVE to have. $4700 for a deep clean. Refuse to do a normal deep clean. Also snuck in $135 out of pocket charge for an Electric Toothbrush when I already told them I had an expensive one.People were pleasant. But my Lord at the cost. $9500 total and thats not even talking braces or anything that I do need.I just dont believe any healthcare provider can be at a point where you HAVE to have certain things done you cant elect for the services you need. Basically said I had to do all or nothing.

Really friendly and considerate staff!! Will definitely be going back!

They are so respectful and do a fantastic job! I always have a great experience and they always do the job with professionalism.

Did a great job on my teeth

I appreciate every person at the Gadsden office. I cannot thank you enough for the care that I have received. I had a complicated case where I thought I would have to continue living day to day with discomfort and pain. They took my case, handled it with professionalism, and fixed it even better than before. Dr. Kyatt is blessed with the knowledge and care for this profession and loves what he does. Dr. Haight is fantastic!! All the dental assistants and staff are phenomenal!! Give them a chance. If you work with them, come with a great attitude, be respectful, they will give you excellent care.

It was my first visit today. The wait times were long, but the staff was professional and kind. Clean environment. They explained everything to me and even set up a plan to fix my problem areas.

I was very comfortable, and felt like these nurses or assistant, cared about my well being, and health, with my teeth and the unfortunate circumstances. I sincerely appreciate their staff, and the Dentist, as well, the office workers thankyou . God bless, WendeDriskill

My First Visit At Aspen Dental Was A Great Experience Everyone Was Friendly And Explained Every Step . No Waiting.

Had a great experience. Just when Ive given up on my smile, Aspen made it affordable for me. With no insurance Im able to make payments and my consultation was free.

I was given a timely appointment and thorough exam. The treatment plan was well laid out and all questions answered. Very pleased.

I made my appointment specifically saying I was in severe pain and wanted the tooth pulled. The day of my appointment they called 3 hours early asking me to come on in because they had so many cancellations. Great..no.. I get there and after 2 hours of being there ( with supposedly all other appointments cancelled) the dentist comes in (finally) apologizes for taking so long and then continues to tell me to make an appointment to come back because she didnt have time to pull it!! Why have me come in early and then still not do what i came for?? On top of that the next available appointment to come back was a week away..thanks but no thanks I happily found another dentist that got me straight in and the tooth pulled.

.my grandson went there with a mourh full of bad teeth...he is unemployed at this time due to sickness..they wouldnt help him ! They told him he had to have a co signer..i would co sign for him..they would not even Discuss a payment plan ...so they advertise false information. So people beware of them.i

Everyone is friendly speedy service I was very pleased.

Everyone was so nice and professional. Everything was explained and confirmed I understood. I highly recommend them.

Absolutely clean, courteous people. Great service. Highly recommend !

These folks at Aspen Dental clinic were very prompt in helping me. Very caring as I was in excruciating pain. Dr Vick is a wonderful dentist who puts you totally at ease and took time to explain everything he was going to do in detail.

Desk staff and nurses very polite and professional but Dentist is extremely rude no respect for patients and absolutely do NOT know what they are doing. Absolutely would never recommend to anyone.

Only giving one star so I can post this review. I made my appointment yesterday and explained what I was needing done. I was given an appointment for 10 this morning I got there early and did paperwork. I waited an hour before I was taken back for my quote consultation. At this time I was informed that the advertising I had saw would not be available and it would be $338.00 for what was advertised at $50.00. The girl doing the consultation didnt seem to care about my time or the fact that a national advertising price existed. She said the doctor made the price. You would think it should be the same no matter what aspen you go to guess not. I called the corporate office and spoke with a customer satisfaction specialist guess well see what they say. The reviews about pricing all are true at this location.

Everyone was kind and very profession, my mother was seen and they were especially gentle with her.

Went for bad tooth pain. Tooth needs to be pulled. I take blood thinners so I cannot take Iboprofren.The dentist wrote antibiotics and told me to take Iboprofren.for my pain.Told her I cant so can I get something for my tooth pain.she said no nothing we can do. First time in my life ever been treated like that .I have had several bad teeth thru the years pulled she is the only dentist that ever didnt prescribe meds for my pain until antibiotic could take affect.she said in about three days it feel better.Three days is lot of hurting considering all my days before this. I will not come back.

I give the dentist. The actual dentist 3 stars. But for the last couple of months that I didnt get to see him I deqled with his nurses they put me in alot of pain. They wouldnt listen when I have a sensitive mouth pulled my Temps out with me hurting. But the dentist himself when I went in to get my crowns made sure I was comfortable and that I didnt feel anything while he cut out my temp bridge. Thanks doc

I was very happy with the services and staff at Aspen Dental. The wait time was VERY minimal, everyone seemed caring and concerned and the staff worked like a team to get things done.

The dentist and associates where very nice the only probably I had was the copay for anesthesia $600 and they wanted it all before surgery and Im on disability I ask could I make small payments and I couldnt which is hard on somebody on disability.Other than working with me on that they was great.

I had a Appointment 2:45pm and was not seen until 4:00pm. Masks was required so this was longer than I expected to wait. The hygienist Rachael took 3 hours to do my cleaning with periodontal scaling and root planning. My gums started bleeding during my visit after she cleaned the bottom teeth. I waited 30minutes before she started on the bottom teeth.Rachael called out numbers concerning my teeth but no Dentist was present. The Dentist did not come in after she complete my cleaning.

Was disappointed in not having one day dentures and having to wait 2 weeks. Otherwise great staff and courteous service.

Aspen Dental in Gadsden, Alabama is a great place to have your teeth worked on. I had to get a crown replaced that I had for years because of decay that they found underneath my old existing crown. I feel that my teeth are in expert hands at Aspen Dental. they are meticulous about all the tiny details of every aspect of inspecting teeth. I recommend their services.

Fast and friendly service and staff. Best dental office Ive ever had to visit, am glad I chose Aspen Dental.

Great service I recommend them to everyone

Long wait time. After I was called back, I was put into another waiting room for another hour. X-rays was another wait. The dentist even said the woman taking the pictures should have been able to do it better. I was told there wouldnt be a fee because of my dental coverage then they tell me itll be 50 dollars before my cleaning. I ask for what? And they reply fluoride and toothpaste. Ive never been charged for fluoride at any other dentist office and a fee for toothpaste? I said that I didnt want either then. Then the clerk says she has to go ask the dentist if I dont have to purchase toothpaste. Thankfully she says they said it was fine if I didnt. Got my cleaning, then left. Will not be back.

Great service and definitely would be going back

Had a tooth pulled and Im still having trouble and NO ONE will return my call

Fast, informative, kind and caring. They verified my insurance coverage and we made a dental plan to meet my needs and budget. Other family members told me the Aspen folks were great and they were absolutely spot on! Thanks Gadsden AL team members.

Good with time

They were great and nice

Very caring people. Dr Kyatt was awesome.

Made an appointment mid June and later got a call saying it had to be rescheduled due to the dentist having an emergency. Rescheduled for July 15th at 4 pm . I called twice in the same week prior to my appointment to confirm my date and time. Came in at 3:50 and lady at front desk walks to the back and comes back about 5-6 mins later, saying they are booked and she doesnt know what happened in system. Does not sound legitimate to me. I do not recommend.

Just dont do it! Seriously! The office is dazzling and the people may be nice enough, but their company policies are for the birds. They give you a quote for services to be rendered and say what we quote is what you pay...but then you get billed for things insurance didnt cover just to see if they can get more money out of you. If you call them on it, you dont have to pay and they will write it off. The whole operation is just shady.

It was awesome super friendly people and excellent service loved it will definitely be going back

I love yall the doctor did a great job the lady we answer the phone too get me to the doctor did great I got my medication and I feel a lot better thanks too yall thanks so much

If you care about your well being DO NOT go here!!! The doctors nor the staff care at all about their jobs or their patients.

Aspen Dental in Gadsden is the best place, the staff is super nice the lady that does the financial part is Awesome and helps you understand everything,and the woman Brittney that done my x rays was so sweet and gentle and the Dentist Katherine Merrill was so sweet and explain everything to me,I didnt feel like I was even at a dental place everybody there is super nice! And it is very clean I would recommend anybody to go there! I go back next Wednesday and I will post how everything goes and how much I get charged for what I get done!

Everyone from the support staff to the dentist were very cordial. It made my situation a little less stressful when I was shown compassion for my situation. My dental home going forward.

I used the Aspen dental in Gadsden Alabama. They were so nice and explained the cheapest to most expensive and they take my insurance so Ill be able to start right away at the beginning of the month. Very exited

Dont recommend at all. They care more about their consultations where they try to pressure you into buying completely unnecessary stuff, such as a $150+ toothbrush, than providing intimate dental care. The dentist does more sales pitches than actual dental work. Not to mention she isnt very friendly. Aspen just wants to drain your wallet. Find a family-owned, local practice instead of these corporate salesmen.

The staff was very friendly and nice...

This is the second time I saw the hygienist Renee and she couldnt have been any sweeter actually the whole staff up to dr. Merrill have been incredibly nice

I can’t even get them to answer the phone or call me back. Pitiful.

I just have to say THANK YOU to all the employees at Aspen Dental in Gadsden, Alabama. You have literally given me back my smile. For the last few years, Ive been self conscious of how my smile looked, and either hid my mouth with my hand or just didnt smile as much. Now, thanks to their expertise, I am smiling bigger than ever. The entire staff has been extremely caring and so friendly, that there is no reason to dread going to the dentist anymore. Thank you especially to Cassandra, Eric and Ashley!!

Wonderful staff and doctors,they take very good care of their patients. Very affordable and excellent quality. I highly recommend you visit them for your dental work.

I went yesterday for my first root canal. I was very nervous . The staff, and especially Dr. May, put me at ease, talked to me, and explained everything in detail. When she told me she was finished, i couldnt believe it! It was so simple and painless. I had no pain, and woke up today not even feeling discomfort. I recommend Dr. May and Aspen Dental to everyone, especially those who struggle with anxiety at the dentist, like me!

First of all we were there for four hours it was our first visit and was just an initial visit. After my daughter was taken back she was treated rude and talk to you like she was nothing. That would ask her a question and interrupt her in the middle of her trying to answer it. But back to the dentist as far as they go I believe this is where all the title loans and the Advance Cash payment check stores have went to. My daughters teeth are fine she needed a cleaning and 1 filling before she was getting her braces put on and instead of going to our normal dentist we decided to just get it done faster and go to Aspen Dental. Worst mistake ever all they want is money money money. My daughters teeth are fine she brushes twice a day she goes to the dentist on a regular basis. They told her she had gum disease and needed to have a gum debrilement before she could even have a cleaning done. It was going to cost us $1,400 And we have the best dental insurance you can get. We get free cleanings and free X-rays and free fillings its good insurance. These people are quacks and are money hungry and all they want is to charge you for stuff you dont need.

I had the best experience ever! They were so amazing! I had an appointment for Monday the 10th, but came in because I was experiencing TERRIBLE tooth pain. They fit me right in and Dr. Singh made sure I was completely comfortable before my procedure and wouldnt let me leave until I wasnt in pain anymore! He explained the procedure in detail and was very helpful! Very gentle dentist! The staff was very helpful and patient. They stayed an hour over closing time to give my root canal. I love Aspen Dental of Gadsden and will continue to go there!

As soon as I walked in this newer facility, the employees from the front desk attendant to the young lady who did the X-rays made me feel welcomed and glad I made the decision to come there. Ms. Catherine took her time to study my films and make out a plan that would benefit me the most for my dental health.From Courtney to the district manager they all made me feel at ease.I have to go back and comment to the X-ray girl. She had a very jovial disposition and had a very professional attitude while making my visit welcoming.They set up a working plan to correct my issues while taking my time into consideration which is always a big plus to a working person.In closing, I would recommend Aspen to anyone looking for a dentist and a place that makes you feel at ease and important as well

I had a awesome visit for my first time, the staff is a awesome group of ladys that really know how to treat a patient, I look forward to my return visits !

EVERY member of the staff from the dental assistant to the dentist to the office manager were amazing. I have EXTREME anxiety about the dentist, and they could tell, so they did everything they could to help put me at ease. There was one worker named Sonya and she was ABSOLUTELY wonderful, she was so kind and went above her duty to calm me down. I would HIGHLY recommend Aspen Dental to anyone.

My husband went in for a free consultation and we found out today that they charged his insurance $110. Its not gonna make us or break us but thats $110 less than his yearly maximum of $1500 for insurance. Also, when they gave him a quote they where at least double what everyone else charges. Dont use these crooks.

Loved my doctor, very nice and gentle. Explained everything to me as she did it.

Right Now I cant give any Higher.Once I go back to them this Thursday, Ill know more about them. ??My First Visit was Very Nice and Dr Sing and Staff were Very Nice as Will.Its Just That I Am SCARED TO DEATH of DENTIST. 👹👹👹👹 And the thought of Having All MY teeth pulled at Once is KILLING ME!! 😖😖😖 Please say a Prayer I will get through this and I Promise I Will Let You All Know How it Went and Goes.

I got text from this office on 12/27/19 that my appointment was at 10:00 I live 45 minutes away from Gadsden. We drove all the way down here to see a paper on the door that says they are closed. Which also we had a appointment to fix the problem yesterday and they didn’t fix the problem with a hour and a half long visit.

My experience here at Aspen dental was as pleasant as any dentist appt could be. The entire staff is friendly, informative, and not the least bit judgmental. Everyone made me feel comfortable despite my anxiety, and I would highly recommend them (and have already) to my friends and family. Also the costs are significantly lower than other places Ive checked especially without insurance, and they are more than willing to help you in any way possible. I actually cant wait to go back!

I went as a new patient. I was in pain from a broken tooth. They got me in on the day after I called. I did sit in waiting room for an hour on an 7:15 appointment time, but at least they got me in. They did a complete X-ray and tooth evaluation on all of my teeth. I left there still in pain, but with some scripts for meds to help with the pain. I have another appointment for next week. I hope it doesn’t hurt until then. Thanks for getting me in on short notice as a new patient.

This is one of the best dentist offices that I have been to. If you dont have lots of money, no worries. They will work with you and allow you to make payments. Jamie, the lady who handles the financial part of the business is a sweetheart. She was so thorough and patient with me and all my questions. I learned that I am in the early stages of periodontal disease. The dental hygienist, Renae, worked through her lunch break to perform a periodontal treatment on me because I told her it was VERY important that I had it done before the next week. The dentist, listen, you will read reviews saying that shes rude, etc. My goodness, here in the south we tend to be big babies. She isnt rude, at all. Shes just very professional and straight to the point. I am sure that she never intended to come across as rude to anyone thats just how she may seem but NOT rude, by any means. I, also, read a lot of reviews where people complained that they tried to force them to buy a toothbrush or only cared to make money. I have a feeling that all of these people, unfortunately, misunderstood a lot. They, too, told me about a certain type of toothbrush and gave me a pamphlet on it. There is nothing wrong with feeling strongly about a toothbrush. Electric toothbrushes clean your teeth and gums far more thoroughly than one that is not. I am sure that the dental hygenist, who recommended the toothbrush to me, doesnt pocket a dime for the people who purchase the toothbrushes. Please dont be misinformed or mislead by other reviews. Give them a try. I am recommending them to you, just like they were recommended to me by a coworker. I will be going back to Aspen Dental! :-)

If I could leave NO stars I would. I visited this location about a year and a half ago and everything was fine. Had initial appointment where they did Xrays and evaluation and then had four teeth pulled the next day. Was way overcharged compared to other dentists in the area, but because they were able to extend a credit line I paid the over priced services for relief from tooth pain with little money out of pocket. Fast forward to today. I have severe tooth pain that has had me away all night. I called at 7:30 this morning and the lady that took my call offered me appointments starting at 7:45 (which was the earliest appointment and I took it), and then just about every 15 mins increments after that for the rest of the day. When we got to my name and information, she stated I was already in their system and would need to call back when the office opened to schedule my appointment. I just called to schedule the appointment and they can not see me until late afternoon. I asked the lady could they not see me this morning, that I was in a lot of pain and had been up all night and she said no, that 2:30 was the earliest they could see me. So I questioned why new patients could be seen as early as 7:45 am and every 15 mins forward, and walk in patients as their website says, can be seen this morning, but existing patients who have already spent a LOT of money with them are not able to be seen until later in the day. She had no answer other then that is the earliest I could be seen. Not to mention, even though it has only been a year and a half, I have to do all the exam and Xrays all over again just like a new patient, would not be treated that day for what was hurting and would have to schedule another appointment to have any work done after the initial appointment. So this place wants to charge me to complete new patient services, however does not want to give me new patient scheduling times. I was willing to pay their ridiculous costs because I still have $3000 in credit with their finance company, but I refuse to sit her in pain all day while they schedule new patients in front of me............ Terrible, awful and ungrateful staff and services. Will not recommend and will advise everyone I know against them.

My visit was pleasant and more informative than any other dentists office has been. Ive had some horrible experiences with other dental offices and Aspen Dental is the dental office that is now repairing and fixing the horrible dental work Ive received in my past. My first visit I received more xrays and examination than Ive ever received elsewhere. They are very thorough and take the time to explain all of your options to you. The lady dentist I spoke with was so helpful in helping me make the right choice for the dental work that I need to have done.

This is the worse dental place I have ever been to.. You get over charged for everything. I looked at the papers they have me and they charged me 3 and 4 times for the same thing, then told me that the teeth cleaning is charged for each quadrant of my teeth. This was never explained to me and I have never been to a dentist that charged that way, they did the same thing that other dentist do, and charged me for each quadrant of my teeth, said I had a gum disease, my gums are pushed up over my enamel on my teeth caused from me over brushing them, and brushing them the wrong way,, I did this when I was a child and brushed my teeth 8 to 10 times a day, because my Moms teeth were so bad and I have seen her in so much pain from bad teeth, so I was over brushing my teeth. I was told that everything would be charged through Genesis Credit, I got a card from the credit company and never activated it... But they dont tell you that the charges are for your first visit only.. Then get the bill and for the few things they did my bill was $1013 and some change.. I went to only get a filling done on a tooth and the dentist was drilling out my tooth that needed filled and kept bouncing off my tooth he was drilling on and kept bouncing off my tooth and hitting a tooth behind the one he was working on, so now I have the tooth he kept hitting with the drill that has to be filled.. I was suppose to go back to get my 2nd cleaning and I was told I would have to pay them in cash for it, then found out that it had already been charged on the credit company, so there they thought they were going to get paid twice,, so Aspen Dental was going to make you pay 2 times for the same thing, as they did on my bill... I was told that the special mouth rinse and special toothpaste was included with the Oral B toothbrush kit, and looked on my papers and was charged 3 and 4 times each for the mouth rinse and toothpaste.. This is the worse dental place I have ever been to... And I have called the Customers Care line and am told they would have someone call me by tomorrow, I have been told this for several times, and the ones that call me tell me to call back if they havent called me within 2 days, to call them back.. I have been calling them since right after I had my dental appointment and got the paperwork on all the charges and I almost fell over,, I was lied to by the employees, the dentist, and customer care... This is ridiculous... Aspen Dental is a ripoff.. Everyone I have talked to that has been there has nothing good to say about Aspen Dental in Gadsden Alabama.. I have tried to get this straighten out about being overcharged on what was done, and am always told if you dont hear back from me in 2 days, to call back, I have been doing this for months, and they have done nothing to resolve this problem... So my advice to everyone that is bringing about going to Aaron Dental in Gadsden Alabama DONT USE THEM, THEY ARE CROOKS!!!!!!!...This is the sorriest place I have ever been to... Im trying to get this straighten out or Im going to turn them in to the Better Business Bureau, and see if they can do something about them!!!!!!

I was a new patient never been before. Well i had a cracked wisdom tooth and they took xrays and took the tooth out that day and in a cost effective manner. Awesome place i will go again. The wait time wasnt bad either

Very great, friendly, detailed on what they are going to do and will work with you on paying them. I love them!!