I arrived a little early and was immediately met with kindness. These group of guys were fast and efficient and I thank them for squeezing me in and getting me out as quickly as they did.This location rocks!
Arrived at scheduled time for a state inspection. Gentleman who greeted me was professional and personable. They had my car done and waiting for me at the curb by the time I came back from running an errand.
Yesterday was my 2nd visit for an oil change with an appointment. Both visits my car was taken in on time, work finished quickly, great attitudes from staff and Matt made an adjustment to my clanking wiper blades at no charge. Just an overall great experience. They give me the impression that they know my time is valuable. I appreciate that.
Had inspection turned down for leaking power steering fluid lines with an estimate of about 500 dollars to replace. I have had a power steering fluid leak 4 out of last 5 years. Got it repaired ( about 200 dollars). It passed inspection all years prior. I feel I have been ripped off by this company twice. Be aware!Follow up:Got 1 hose put on power steering box, inspected, and detailed for $150.00. This Meineke Car Care Center is a rip off.
They are wonderful to deal with. Professional, efficient, and honest. They wont try to sell you something you dont need! I will continue to use them as long as they are there. John and staff are great! Highly recommend them!
The customer service at Meineke is so exquisite. I was able to have my car towed there after it broke down. After dropping my key off in the drop off box (they had closed before I arrived) I was contacted the next day, they told me what was wrong with my car and the cost of it getting it fixed. I’ve had my car repaired at other shops in NC, where they told me the cost and then after arriving they changed the price to be higher but this didn’t happen at Meineke and I am so thankful of the customer service I have received from talking on the phone to arriving in person and paying the exact price that was given. My car runs smoother than ever before. I will definitely be back if I need any car repair in the future. Thank you Meineke!
Great place. Dropped my car off and they updated me over text the status of my repair. Very honest and up front.
Best service EVER!!! Received a diagnosis on our 2017 Rogue in less than 24 hours. Great communication, great prices and very knowledgeable. We highly recommend them! John was so thorough and went above and beyond! Thank you!!
This is our go-to place for the annual NC State Inspection. They have great customer service and were able to offer contactless service during Covid. They charged reasonable fees and have never found things that need fixing before it passed the inspection. I used the app to book the appointment and that was great. It put the appointment in my calendar, sent me a reminder, and emailed me updates during the service. In summary, nice staff, good service, and affordable.
Ladies save your money!! These guys tried charging me $235 for a drive belt change!! $235!!! Went to Autozone, purchased the belt for $32, and found a video explaining step by step on how to replace it. I spent 15 minutes of my time and just 32 bucks!! I suggest calling a friend or a friend of a friend before calling a business like this. These guys are scammerzzz://
John and the team here were fantastic. I had a hydro locked engine that I originally thought was a bad starter. They were fast to get my jeep back up and running and kept me informed the whole way through. He always explained the costs and options I had with no bs. I would highly recommend using them to anyone.
My car needed brakes and rotors. My husband and I took my car here and they were able to get them done and in a timely manner. Had my hubby drive it back since hes the car guy and since he didnt have anything bad to say they mustve done a great job!!! Matt was friendly and helpful!
I typically don’t take my car to a shop. I try to do everything on my own. This weekend I was replacing a cv axle and it refused to leave the wheel hub assembly. I called this Meineke location and asked if they could remove it if I brought it in. I brought it in and within 10 minutes they had it off. They also gave me new information on my install that would help me later in the process and pressed on a new wheel bearing for me. All for a low reasonable price. If I ever need any assistance with my car this will be the first place I go as they are super friendly and informative. No matter how much or little you know about your vehicle they will do everything they can to help you and inform you. Thank you Meineke!
The staff at the Fuquay Varina Meineke location got me in right away after a check-engine light came on. Diagnosis and repairs were completed on a timely basis. They kept me up to date with everything.
Very accommodating and professional!! They were able to get my car done the same day they checked it. Friendly staff☺️
Matt the assist manager at the front desk was very friendly and service time line was fast! Will definitely be back!!
I brought my truck to them because I believed another auto shop was not being honest about repairs needed. The guys at Meineke confirmed my suspicions. Only two of the five repairs were needed. They fixed the two repairs quickly & at a good price.
Everything was fine.Brakes and oil change is all I went there for. Specifically the advertised TV ad for an oil change for $24.95 with free tire rotation. When I arrived, they said it was not available. Even saw the ad on TV again that evening and nothing is mentioned that only certain Meinekes offer what was being advertised. Why I specifically made my appointment at Meineke.
They did it in minutes. I had an appointment however and was 15 minutes early. An exceptional job on the time and presentation of what was done. They also went above and beyond to show me a leak that other places cared less to tell me about. Hadn’t used this store since 2008 but they definitely got me back.
My experience with Meineke was wonderful. Matt was great, and the young man who repaired my brake pads and rotors had me out the door in record time! I will definitely use Matt and his crew for any problems I may have in the future! Thanks guys!!
Quick service. In and out. Only thing Is they charged me $30 labor to change a stop light bulb which I think was too much considering that changing it only takes one minute. Didn’t fell happy about that!
Great service overall - was able to book on line and walk right in and be taken care off - received notifications of all my services being done with video / photos which I think is the greatest thing ever! Price was definitely reasonable and fair. Highly recommend!
These people were awesome. They explained what they were doing and were very Professional.
Great service and professional staff. I’ve never had a bad experience here.
They were very professional and the customer service was awesome from the time my car was checked in until I picked it up. They kept me updated through text as well as calling me. Definitely a great crew!
The staff is always courteous and friendly. I made an appointment to have my car inspected. They inspected my car promptly and drove it up to the door. It’s always a pleasure to interact with everyone who works there. Thank you.
On a busy Saturday, my battery was dead, I walked over and they were able to help me. Explained the prices up front, very professional. Social distancing and clean waiting area. The staff treated everyone well and even though I dont live in that area, I will return for my next oil change because of their work and professional attitude!
Everyone at the shop was professional and got my car fixed quickly, I’ll definitely be back!
I had a safety inspection done . From making the appointment to the quick service I had done, I was absolutely happy :). Very friendly staff, very clean and safe business to deal with it ! I’ll be back :)
Fast, efficient and reasonable price . Made an appointment and I was in and out in no time
Had a scheduled inspection. Very quick and easy.
I will be using this location for anything I need to have done.
I came in for an emissions test. The manager was super friendly and so kind. The service didnt take long at all. Very pleased with my experience and highly recommend if you need to do an emissions test.
Great costumer service since I made the appointment they fit me in to their scheduled .. The front person (I dont remember his name ) he was really helpful about give me more information about my vehicle ..I will definitely come back.Thank you !!
I have been a return customer of theirs since I moved here almost two years ago. From the first visit, they were clear and honest with what had to get fixed, what could wait, and any concerns that werent a problem.I highly recommend coming to this location first before others. They are respectful and I have not yet needed a return visit, which I have had several times before at other auto shops.Thanks for all you guys do there!
Great staff and top notch ownership as well, wont go wrong going here!
I made an appointment online which was very easy. I showed up, my car was taken in and service was completed in no time at all. They were professional, kind, and impressed me enough to go back for additional services.
I did a lot of research before coming to this place. I’m from out of state and attend college near by. This place was nothing but nice. I don’t know much about cars so going by myself, out of state, is a little scary for me. They didn’t make me feel incompetent at all and was great to work with! I would highly recommend to anyone and will be back next time I have car troubles!
Very good experience. Very courteous and quick.
Speedy customer service was not there longer than 15mins! Love it and will be coming back. I got there 20 mins before my appointment and left before my scheduled appointment. Perfect perfect perfect.
Nice to have an auto repair shop I can trust. They aren’t pushy with extras. They advise and let you make the decision. Fair prices. I take all my cars here.
Great customer service! They got me in first thing in the morning and were done in less than two hours. They fixed my muffler completely! Thank you!
Good job! I recommend this shop.I didnt get printed report about car wheel positions.
Great experience…will be going back!
I searched around before I made my decision. The first conversation I had was with John and then with Matt. They were the best mechanics I came in contact with after my search. They were very accommodating, knowledgeable and performed great service. Thanks guys keep up the good work!!
The gentleman that helped me was very professional in telling me what the prices were and covering everything very well. They took my car in for the oil change and were very professional about it. They completed the oil change in a very timely way and had me and my children on our way in no time. They were also very good at letting me know i had a few issues with my car and were very informative about how to fix these problems.
This is the first time I have been to Meineke. Easy to schedule appointments online. I got email reminders which was helpful with my busy schedule. I decided to drop off my car instead of waiting at the location. They emailed a very detailed inspection report. It even had a picture of the filter they suggested replacing with pricing. It included future maintenance with details of what those parts do, a video and the cost. That was impressive. Nathan was my technician and Matt my advisor. A great experience, good prices and would highly recommend using them.
Great experience, took my car for oil change/tire rotation and inspection. Making the appointment was super easy online, when I got there they were ready for me, within in an hour everything was done. Very happy- no waiting around- quick and efficient.
Extremely friendly, easy to schedule, drop-off and check out. Highly recommend!!!
John and the staff at this location were a joy to work with. I called in to let them know of my suspected wheel bearing issue and to request an oil change, and was given a price right away. I was told that I could bring my car right away as well. I arrived at the shop 30 minutes later. After having my car for 15 minutes I received a text from meineke with the diagnostic results, photos of everything they found wrong and pricing. I called back and gave the ok. 90 minutes later, my car was ready to go! I have a 2017 Chevy Traverse. It was running very loud and now it runs like a dream! This location is also very military friendly and gave my family a discount. We speediest their support! I will absolutely be back. Such s seamless and refreshing experience!
They went the extra mile and fixed a piece on my car free of charge. Friendly, quick, and professional; I definitely recommend them!
Honest and straight forward. Definitely where Ill be going for any service needs from here on out.
Lady in front of me at drive thru paid for my meal
Matt and the crew at this location are the best - professional, kind and honest. I really appreciate the care they took on my cars, as well as the precautions they take to keep their customers and workers safe. I highly recommend this auto shop!
These guys are awesome friendly very efficient!
Driving to Fuquai my tire pressure low light came on. I panicked but menike came they checked all the tires. Was all fine, relief.
Car was not fixed still had to pay full price lmao.
In and out in 30 minutes with an appointment. Explained everything to me in as much detail as I needed. Great place to do business.
They were quick, efficent and knowledgeable. I highly recommend for car repairs.
I was working on my 1987 jeep YJ, I had called with a question about my deferential that I had removed. Jason Thomas had taken time from his busy scheduled to come out and answer all my questions in a honest and professorial manner, he was very helpful.
I always get good professional service when I bring my car in to Meineke. They perform a thorough check and recommend what needs to be fixed. They usually repair it the same day.Never any problems or hassles.
On time and great service.
Appointment was efficient and smooth and the special work I had done was excellent.
GREAT CUSTOMER SERVICE ALL AROUND!!
From the moment I called for an appointment until I drove away the staff was courteous, and more than willing to abide by my total non contact service. They did a car inspection in an expert and timely manner. My husband and I were very pleased. Highly recommend.
This Meineke is the BEST. John and Rob are both excellent and very helpful. Everyone who works there is wonderful. They are honest, and very fair. I priced around and they beat Avis Lube and Valvoline by much $$. I would use this Meineke again and again...BEST SERVICE AND BEST PRICE..
Easy to schedule appointment through app on phone. Was kept up to date on progress with work performed on car. Overall recommendations on what car needed with their inspection of the vehicle ensured that they were not trying to oversell services, only what was needed.Definitely recommend Meineke to handle services needed for my vehicles.
Fast and friendly - gave a list of recommended items and estimate on their pricing, but no pressure to complete the work immediately. Acknowledged and listed some recent repaired items - so.I know they took the time to really look the car over.Found my new FV mechanics! :-)
Personnel were very helpful, clean, polite, very knowledgeable,respectful. I went there for my vehicle state inspection. When finished they called,my vehicle was ready to drive away. Outstanding services.
Went for yearly inspection. Process was quick and easy and as contactless as they could make it. Will be returning next year.
John at Meineke did an exceptional job of communicating with me everything I needed to know about what was going on with my car. He wasnt trying to upsell me on anything I didnt need like almost ALL dealerships do. He finally found the problem and now my car is running great. Such a nice man. I will definitely return to Meineke in the future for all my needs. Thanks again John.
Bait and switch on tire price.much more than quoted even after telling them what I paid at discount tires. The coward that gave me the price when I called in stayed in the office and wouldnt face me. 1 other time I didnt believe an employee when he tried to convince me of an oil leak. Ive been a steady customer for several years, will never go again. I dont give 3rd chances when Ive been lied to. Youre not the only game in town.And yes, I told them that if they had given me that price$80. more than what I was told over the phone,already $50. more than Discount, I NEVER would have done it. A little more for convenience sake, I was willing to pay.And I told them that I felt totally ripped off. No effort to make it right.I guess they have enough business to not care about keeping customers.
I am completely thrilled with my experience here! I was able to schedule a same day appointment for a wheel alignment service and they had me in and out very quickly. Very professional and excellent customer service, I highly recommend this shop!
Service was exceptionally well... Will be returning for future services.
Meineke has a good price and professional knowledgeable service. The people are nice and professional. My AC now blows very cold air consistently. The repair was made in less than 2 hours. The staff called me before making repairs and explained everything to me in detail along with the total cost to repair. They also called me back as soon as my truck was ready to be picked up.
Service and workmanship was excellent to me. I will be going back for them to finish the work that needs to be done. Highly recommended the Fuquay Varina location. Thanks Again!! Jamie
Wow, very quick work and I was given clear & detailed advice on how to maintain my vehicle before I left. Definitely intend on returning.
Great, speedy service. Had to have my car towed and they actually sent a mechanic to my house to drive me to the location to pick it up.
We have used Meineke for exhaust work on two Mustangs, a RAM truck and two Jeep Wranglers. Always a great experience.Today I needed a piece of 2 1/2 inch diameter pipe for a project. They cut it to length, had it waiting for me and wouldnt even take my money. What a great place to do business.
Everyone was very professional and was very knowledgeable about my vehicle. The report I received after the work had been completed was excellent and I loved how they showed before and after photos as well. I highly recommend!
John and the crew at Meineke are the best. The customer service is second to none. They listened to my request, and delivered without issue – at a price you can’t beat. These guys are my first stop for any automotive concerns.
Make an appt and you’ll be out in no time. Took less than 25 minutes once I pulled in to get my state inspection completed. Friendly, responsive and knowledgeable staff who wore masks while performing service. Highly recommend.
I will forever have my families vehicles serviced here. Professional, courteous, and ALWAYS ON TIME. John and crew always takes care of us.
Had oil change done twice in this location. So disappointed that my truck started making a extremely loud noise. Took my vehicle to my mechanic and found that motor was without oil.I will not take my vehicles anymore to this place!
I use Meineke for both of our vehicles service needs and have received excellent customer service and great workmanship every single time we have gone to the shop for service. You receive great customer service from the moment you enter the door until you leave the shop. I highly recommend Meineke for all of your service needs.
Great staff that safely kept me informed and made me feel like the only customer that day
Took my car in for the mandatory NC annual inspection and I was greeted warmly and my appointment was carried out on time, quickly and efficiently. During the inspection they found a brake light out and fixed it on the spot. Happy to recommend this shop.
John and Matt were awesome. Repairs were perfect and were completed quick. I will definitely be going back in the future. Highly recommend!
Dropped the tire off and an hour later it was done at a VERY reasonable cost. Total professionals and so easy to deal with. Others refused to repair a boat trailer tire and John and staff did not hesitate.
Has an appointment which they were ready for. 4 tires and a four wheel alignment in 45 minutes. These guys rock. From my old pickup to my wifes Mercedes and my sons jeep, this is my go to place for everything automotive. Way better than dealership.
They were fast and had my car aligned properly. The service there was also friendly and helpful.
Very easy to work with. Cleared up a clogged heater core with a radiator flush. Plenty of cabin heat now!
I am a repeat customer. The location in Fuquay- Varina is always friendly, professional and fast service. I will continue to use them for my auto needs. Thank you!
The employees are very attentive & helpful. They took my car in at the appointment time and were done when estimated. They emailed to update me on progress and completion of my oil change. Their price is very good and includes tire rotation & fluids check. The only thing I do not like is that you have to make appointments, generally several days in advance. I have preferred driving into a quick lube place when I have time. This time I was able to get in the next day. Ill be back because of price & service!
Based on communications, I politely asked the manager to remove our cars as we would be moving to another Meineke. He screamed profanities at me and told me to get out. This personal should not be allowed to work here much less own a franchise.
I had an appt at 8am in the morning to get my car inspection. They had me in and out in 20 minutes. I was the only one on the waiting area. It was very painless experience. I recommend this establishment.
The folks at Meineke took care of my inspection quickly and efficiently. They are a really well run shop and took great care with my vehicle.
My visit was quick and efficient. I was able to get an oil change the same day. I scheduled it online it was easy and efficient. Good quality good value.
Great staff! John and Matt were very easy to communicate with and they took care of my vehicle’s issues quickly. Great job guys!
They were just looking for a problem with my van when I had it inspected ! They thought I didn’t know any better because I’m a woman! My family has a family owned shop but because they were booked for the day I came here! Never again!! I definitely know better and will let all my friends know ! Very poor customer service!!! NO STAR rating from me even if required me to put to send review!