I got a really nice, small unit unit here. The staff are all really nice and helpful. If you have any storage needs (large or small, temporary or long term) I highly recommend them.And the use of the truck to help move-In was a Huge help! (Hopefully they will still have that available to help you out as well)I am so happy to be able to literally drive up to my small storage and load/unload as needed, instead of having to unload from my car - put on a cart - then put a code to get into a huge building (if your unit is on a different floor, entering your code in again and use the elevator - then travel down hallways - unload the cart - go back to the car, and repeat, repeat... thats tiring.Thank you Storage West!
Clean Storage Units upon move in. Friendly Customer Service Workers. They dont bother you if you need some time to sort though your belongings.The only downfall I can say is the closing hours is a little early for me since I work until 5PM
I’ve been late on my rent a few times and they are always respectful they don’t go out of their way to be rude about it. Always helpful and the bathrooms are clean. The multiple storage units without proper numbering is because some of them have been converted to one unit. Thanks storage west in Fullerton I will miss you guys! Much Love♥️👍👏💙💚💛🧡❤️💜
This place has changed over the years. It was really nice awesome customer service before. These days the bathrooms are not 100% clean. It seems to be falling apart (literally) numerous storage doors without proper numbers. Their customer service needs improvements.The upside you could use their moving truck to move into your storage.
They increased my rate within less than a year. I was then locked out with in a month of falling behind. I have continually asked for them to let me get items out to end the lease or to please just auction off and bill the difference yet they continue to charge me over six months later. Horrible-please end the lease.
I have stored with Storage West - Fullerton a few times. Each time I am blown away by the staff and customer service. The facility is nice and kept clean. I highly recommend storing at their facility.
Oscar is amazing, friendly and a quick thinker! I was stuck inside the unit and he literally rescued me! Thank you so much Oscar!!
I pay my bill
The young lady was very helpful and patient. She answered all our questions.
Secure storage but rates are high
Great place! Friendly ppl that work here.
Always friendly staff, help you any way they can. Clean storage units, great security system.
I didnt have my key to the storage unit and oscar cut the lock and replaced it with a new one thanks oscar!!!
They raise the prices pretty regularly.
Fine enough for a storage place