Truly an agency that puts the customer first and consistently goes the extra distance to resolve issue no matter the size. Recently Elizabeth Usacanga went out of her way to deal with a faceless mortgage company that made it impossible to reach a real person. Problem solved and all I had to do was call Elizabeth. Have been with this office for 20 years and never a bad experience. Thank you Elizabeth and all in the office.

Very satisfied with my agent Ruby, always very helpful..Thank you Ruby!!!

I have been a client for as long as I can remember, since my parents have also used Allstate for all there insurance needs in the past. I have kept it in the family and would recommend Allstate to all who needs insurance. My relationship has been great throughout the years anytime time I need assistance I am always IN GOOD HANDS. Thank you so much and a special thanks to Ms Carol. Hugs of gratitude to everyone.

Ive had Allstate for the past 20 years and recently have a new agent not because the other one didnt work out. He retired and Nikki took over. She is awesome quick to respond to any of my needs always a pleasure speaking with her. As the slogan goes youre in good hands with Allstate the insurance company and their agents make that true!!!I will continue to refer my family and friends.

I have 4 cars with Allstate Unbelievable prices Why shop Anywhere else come by and get these agent a shot they take the time and explain to you If you don’t understand anything just let them know they do good job at it

If your looking for personal service from a staff that really cares, you have to sign up with the best insurance agency in Orange County. Sonia has been taking care of all my insurance needs for quite some time.. I have never been treated with such professionalism. Sonia is always able to answer any question I have about my policy. I trust this insurance agency so much that I have a policy for all my cars, motorcycles and boat with them... Give them a call you wont be sorry

Polite, respectful, competent and professional. All that one wants and needs in an insurer. Thanks Nikki.

Nikki and her crew are great. Ive been with them 13 years now.

We have been with Allstate for more than 5 years. We have our Auto insurance, and home owners insurance and had covered our rental property, the level of service is 2nd to none. When ever I call they always have all my account information immediately, and address me by name. They always help, always answer my questions and always give a follow-up call. I get straight answers to my questions.Without question I recommend Allstate and Nikki Kaur.

I have been a Allstate Customer forever. I gave both house and cars covered under my policy. They are only a phone call away and feel safer with having them as my Insurance Company. I would recommend them highly. I have locked keys in car, flat tires, dead battery, accident and whatever they are there to take care of my needs.

Nikki and her staff at Allstate have outstanding customer service. They are always friendly, courteous and professional. We have been an Allstate customer for many years and would not go anywhere else.Thanks,JC

All was great except every insurance company I have been with allows a ten day grace period but you guys say you dont only 5 days that will make me switch if you ever tell me that you are requesting payment in full

Nikki is very helpful and always there when I need her. She goes out of her way to always give me the best deal in town.

Nikki and her office are the BEST!!!The whole office gets an A+ from me...I would NEVER change to anywhere else.

I trust Nikki and her team of knowledgeable, courteous and friendly professionals in all my insurance needs. Ive been with them for at least a decade. Thanks again for everything Nikki!

Good Customers Services I really recumbent to any body.

It’s weird I have heard so many bad to worse reviews about this office and manager after canceling my policies with them and according to the reviews I see here, they only posted the positive reviews but not the bad ones🤔🤔🤔🤔

Worse customer service reps and insurance always goes up. No help at all if anyone needs an insurance i highly recomende AAA they know how to threat you as a CUSTOMER.

Friendly and helpful staff

Best service, very friendly .

It is an insurance that can be trusted because I had an accident and all month it was already resolved I love the Rapides with which they help you

What hate