I’m not the type of person to leave reviews, but it’s very rare these days to encounter a company that provides this level of outstanding service along with integrity. Every time I have a question, or need something like updated documentation for my insurance, the people at Thomas Rush Insurance Agency respond and deliver IMMEDIATELY. They are passionate about providing outstanding customer service to their customers, and it’s just one of the many reasons they have been such a solid Agency in their community for so long.
Quality customer service and coverage at more than an affordable price point. My rate actually went down for both motorcycle and truck. Agent S. Rush always gets back to me within minutes with quotes and advice on coverage options. It’s rare to pick up a phone and actually talk to a human being (stateside) these days.
Always available for questions and answered my questions before paying for services. Prices have not gone up and provides exactly what I need. I feel like I have individual support from my agent rather being focused on as a group. Would highly recommend!
Excellent customer experience. Very detailed, professional, and affordable. Completely catered to my needs, not to what they want to sell. Highly recommend these guys!
Very professional, highly responsive agency. Weve insured our vehicles with Sean Rush of the Thomas R. Rush Insurance Agency for years. He researches and goes the extra mile to get us all the information we need to make an intelligent decision on all our insurance needs. Highly Recommended!
Bottom line is service. Youre always there when we need you. Great people to work with. Thats what keeps me there. What brought me to them in the first place was PRICE. They offered me a better policy for less than what I was paying.
Great team. They took the time to make sure I had the best insurance that I needed to protect my family and home.
Stellar experience, have done business here for 25 years. Knows me, knows my family, genuinely concerned for our well being. Always cordially answers my questions, staff is top notch. You owe it to yourself to do business here!!
Thank you for taking care of me for over 30 years. Never a problem y’all have always answered any question and helped out with anything that’s ever happened thank you so so much.
Mr. Thomas Rush is an expert in the field. He is the professional you need to know. The honest, humble and kind local man that is both driven and passionate to serve his customers...count on him to research and find the best policy for you and your family’s needs.
Sean has always been great in helping us understand our options and picking the right policy that works best for us.
Wonderful, prompt service! My family and I have been using them for several years and have no desire to change. :)
The Thomas R Rush Agency saved me hundreds of dollars on my home/car/liability policies. Fantastic Customer Care! I would recommend them for all your insurance needs!!
Made phone calls for 2 weeks with no return call. I had to physically go into the office to get a response. An additional liability policy was supposed to be cancelled at that time. I find out over a month later that the policy he was supposed to cancel was never cancelled and now they are canceling because of non-payment. I had to deal with the home office to straighten it out. I don’t want it on my record that I did not pay and got cancelled. The agent, Sean, should have done his job. My first visit to the office I told him that customer service was the most important thing to me. Obviously this is not the place to go for that.
Fantastic agent who remembers his clients and always goes the extra mile
Thomas and his team did an exceptional job with all my insurance needs!
The Thomas R Rush Agency saved me thousands of dollars on my home/car/liability policies. I would recommend them for all your insurance needs!!
. Quick, courteous response from a great staff.