Carrie is a master of therapeutic massage! I have played sports all my life and have had some significant injuries. Im seeing the horizon of 40 and my body feels it. Thus, causing me to feel the need to throw in the towel almost causing depression. Then I saw Carrie and she was able to focus on the areas causing pain in other locations of the body. After seeing her I feel like Im in my 20s and not only riding bikes but doing dirt jumps as well. Thank you so much Carrie, your hands are magic!
Fitz is the best! Very knowledgeable and thorough. He is able to pinpoint my problem areas right away.
Cassandra was so amazing!! She is extremely detailed and works every area. I’ve never had anyone pay attention and dedicate time to my calves and upper leg like she does. I came in with a headache, ready to go to bed and came out feeling refreshed and in no pain.Justine also provided an amazing facial. She is knowledgeable and my skin looked so great the day after my facial.
Worth every penny! I had a 90-Minute Massage with Fitz and it was AMAZING! The staff was professional and friendly and I cant wait to go back. I highly recommend.
Just came here for my birthday for a 120-minute massage and it was PHENOMENAL!!! The front desk staff was very pleasant and welcoming. The lobby area and the massage room was really clean. Fitz was my massage therapist and was very professional and did an exceptional job!! His hands are blessed!!! I didn’t know I was so knotted and he worked them knots right on out. I definitely look forward booking another session soon. Thank you Fitz and Massage Heights!!!
I have been going to this Message Heights location for several months and cannot wait each time for my visit. All the therapists I have had here are wonderful. Last Saturday I had Mr. Fitz as my therapist for the first time and it was most memorable. He has truly miracle hands. I feel great even days after the message.
I started going to Massage Heights after being disappointed by another chain after my favorite massage therapist left. Fast forward over two years and I found my favorite massage therapist, Fitz at the Frisco Massage Heights location. I was able to get in for an appointment last night and am so thankful to have found Fitz again. I tend to hold a lot of stress and tension in my I neck and shoulders and he does an excellent job at deep tissue massage in those areas. He truly has a gift!Update: I had the past appointment of the day on 8/19, Not only did Fitz do a great job on a deep tissue massage, but Bralen at the front desk was wonderful and watched me safely get into my car. Always happy with the service here!
My husband and I did a couples massage. Everything was punctual. The young lady at the desk was very welcoming, warm and helpful. Out therapists Fitz and Cassandra put us to sleep. Perfect pressure and very professional. We will Definitely come back!
Fitz is beyond incredible at what he does!! He listens to my needs & gets my stiff sore body to relax. I had foot surgery in Feb & he has gone out of his way to help my foot and ankle to loosen up. He’s also a very nice & fun to talk too!!
I was very pleased to have visited this location. Fitz was awesome! I had a deep tissue massage and was not disappointed. He has very strong/firm hands 🙌🏼 the reason I know the massage helped me completely is because I came in there w some shoulder, lower back discomfort, and some body soreness from intense workout. After a 90 minute massage I went home took a hot shower, went to bed & woke up the next day w zero pain to my body. I highly recommend this therapist.
Overall a good company in regards to massages. The Massage Therapists are great 👍 at this establishment. However as far as the management & staffing; they do not value staff and workplace is extremely toxic. I worked as a Lifestyle consultant at this facility & any guest that has spoken &/or seen me the only black/male reception would not agree that I posed a threat and/or was aggressive to guest or staff. I was fired unprofessionally by the owner, John whom I only ever spoken to twice & one of those times was for higher pay, that was on Monday this week because of everything I felt I contributed to the workplace. I do not reccommend this as a a place of employment!!
I am so glad that I was referred to Massage Heights! Everyone is always so nice when I come in for my appointments. Fitz is ABSOLUTELY amazing! He has the best hands...ever!! I always feel like a brand new woman after I leave my appointments. I highly recommend Massage Heights and especially Fitz!!
Fitz is absolutely wonderful!! I do not like physical touch at all but he has strong, and gentle hands and his technique is perfectly mirrored on both sides of your body so you feel balanced. He is not timid with his pressure but is sure to ask a few times if the pressure is okay. Ask for Fitz. You will not regret it!!
Fitz is amazing! I have been seeing him consistently for a year and will wait for an open spot before I see anyone else. He listens to what I need and provides great pressure. I’m a runner and he is able to help me with my varying ailments from training. HIGHLY recommend Fitz!
Ive been coming to this location for a year or more. All of the staff are super friendly and genuinely seem to care about their guests well being. All of the therapists are professional and skilled. Fitz, Michael, and Tarik are 3 Ive seen most recently and theyre just awesome.
The kind staff, clean environment, and overall positive experience I had at this location will keep me coming back. Fitz was my massage therapist and his technique is perfect. I thoroughly enjoyed being pampered at Massage heights today.
Very good service! One of the best massages that I’ve had in a while. I will definitely be back! I might even sign up for the membership program.
I’m not usually one who leaves reviews but I have to because my experience with Fitz was so great! I’ve never had such a great massage and I felt so much tension relief. I walked out of there feeling so lightweight. He actually listens to you when you tell him your focus areas. There have been times where masseuses from different places have asked me where my focus areas are but when they do the massage it kind of just feels like they’re doing the same old routine. After having 3 massages with him, each has felt personalized specifically for me and what I asked to be done that day. I definitely could not recommend him enough. If you want to not only feel great at the massage but also afterwards, definitely book a massage with Fitz. I have a membership now and getting monthly massages with Fitz will definitely lessen my tension and stress.
I have been a member here for a couple of years and have been so pleased. All of the therapists are great but I usually see Fitz if I can - he is magic and just the very best! Thanks, Massage Heights :)
I see Fitz at least once a month and he is amazing! One of the best massage therapists I have seen and I am very picky!! If you want an amazing massage, make sure to go see him!
Fitz is an amazing masseuse. Very polite, quiet, and skilled at working out knots and making the experience relaxing and enjoyable.
The facilities and massage were both fine. I hadnt had a massage for over a year and was looking forward to one. I decided to try this place out, and it was not bad. My masseuse was Cindy (I think, I honestly dont remember her name), and she did fine. I did enjoy my massage, and would come back here if I was unable to find somewhere else. Overall an ok experience, but Ill probably keep going to LifeSpa.
Left Massage Heights today satisfied again by the service provided by the staff, from the front desk to Fitz. The front staff greeted me by name and informed me of the status. The massage with Fitz was astounding as always. It is so relaxing its embarrassing. I fell asleep at least 4 times, to be startled by my own snoring, to wake up to him still skillfully applying the right amount of pressure in the needed places. I booked my next 4 appointments with Fitz, to be intentional about making sure I get him again.
Kaitlyn and Fitz were awesome!!!This was my first time and it was amazing!Kaitly was so professional and personable!Fitz was perfect!!I am excited to be a new member!
I have been a customer for years and have been very happy with my treatment. I recently switched to Fitz because of scheduling needs and have been completely satisfied with my service. He does a great job with deep tissue and in tune to not over do it.
The facility is clean, relaxing and professional. Fitz is fantastic! I highly recommend him. Always gets all the knots out and I feel great afterwards.
Fitz is the absolute best! Hes done my massages and all have been great. Right amount of pressure and very relaxing. He does deep tissue too if you request.
I have been coming here for a few months, Fitz has always been my massage therapist. He does a great job and really gets the knots out and helps me to relax. I always look forward to my next massage!
I LOVE this place. I always see Fitz and he is amazing. Go see him!
I enjoyed my 90 minute massage with Fitz. He’s professional & good. This location is clean & nice. My only complaint is that, once again, I arrived & called to be invited inside. It baffled me, for a second time, that no one answered, & I had to dial a second time.
I got my wife signed up when she was pregnant and she loved this place. We have lots of massages saved up from COVID and they are more than accommodating and flexible. Great customer service.No locker rooms if you like more private settings.
I got a 2 hour deep tissue massage from Fitz and it was perfectly tailored to what I asked for and I felt amazing afterwards. Definitely will return! Great customer service by the ladies at the front desk as well.
Had a couples massage with the hubs, I had Fitz and he had Cesar. Great service great massage got all out problem areas and felt so relaxed at the same time. Loved it!!
Fitz is amazing. He finds the stress points and massages them out. Would HIGHLY recommend.
Excellent service. Tushel was fantastic...the front desk staff are also very friendly and professional
Fitz was the therapist I’ve had for the past couple of months. He is more than willing to work on trouble spots and is tenacious in working on those areas. He will apply as much pressure as you can tolerate. Great guy who does his job well
Awesome massage from Fitz! He exceeded my expectations. I was having issues with “Frozen Shoulder” and he helped me with my range of motion.
Go see Fitz!! Best massage in Dallas especially if you need deep tissue due to knots and tension… WOW!
Oh my gosh ask for Fritz! Hes amazing especially if you have knots that need worked out.
I wish I met my massage therapist, Mr. Fitz sooner! I have had him for my last three appointments and he is amazing! He does a fantastic head, neck and back massage. The first appointment I had, I was so relaxed I am pretty sure I fell asleep for like 15 mins, a well rested nap. I would definitely recommend him to anyone especially if you are new to massage, he is very sweet and hospitable and I guarantee you won’t be disappointed.
First great experience! Will definitely be coming back for more sessions!
Been seeing Fitz now for a couple of months and it’s done way more for my extremely tight muscles than anything else I’ve ever tried! He’s does the best deep tissue, is very professional, and always listens when I need him to focus on precise areas or change the pressure. My flexibility is the best it’s been in a decade all thanks to Fitz!!The front desk also has you call before walking in, have sanitizing stations, and temp checks you at check-in.
I was impressed with front desk girls, and thoroughness of introductory paper work that allowed me to describe what I was looking for in a massage. My masseuse was nice and professional, but apparently did not have an understanding of what I wanted. He spent a lot of time on my shoulders which was very painful and not at all soothing. I communicated the pressure was too hard about 4 times throughout the session, but it never seemed to change. I reminded him a couple times that the huge knot in my lower back was the main reason I came in. He spent maybe 5 minutes on that area then moved on never returning. My lower back is still aching just as much as before my appointment because no time was spent on it. I got no relief or relaxation... then at the end he told me I should buy the two hour massage so that he could get around to doing my lower back. So I guess he avoided my biggest concern to get me to come back and buy a more expensive service? I get up selling, but make sure you wow me before you try to up sell me higher level services and monthly memberships.... felt like a waste of my time, no relief in my actual problem areas and now my shoulders are sore too from the over attention. Left disappointed....
Fitz is the BEST! Always addresses my concerns and my trouble spots. Highly recommend, especially for deep tissue massage.
I’ve been a customer for several years now and have always experienced very professional and friendly staff. Because of my new work schedule I’ve recently had to switch from Ashley ( who is also amazing !) to Fitz. He has been able to work out some extremely tight muscles and has helped me to regain full range of motion. Fitz is a miracle worker! Would highly recommend him to anyone who wants a deep tissue massage.
Fitz was amazing. The pressure was perfect. Stress relief. Mood was great. He worked out all the kinks.
Fitz is an amazing therapist! Wonderful service and professionalism.
I had Fritz for my massage today and he did great scalp and face massage which helps my sinuses so much! He also really worked my tight shoulders, lower back, and glutes.I just had a massage by Fritz again and he did wonders getting the pressure out of my sprained knee!! Hes still 5 stars good or more!!
Great massage and facial services! Would highly recommend.
Felix does a terrific job of getting into the tight stress areas without causing discomfort.
Fitz is amazing! I can confidentially say that I have had at least 100 massages in my life. I have never experienced the techniques used by Fitz. He can truly read my muscles. He can use firm pressure where needed, yet recognize when less pressure is needed.
Fitz is an excellent deep tissue massage therapist. He’s helped relieve my chronic pain, tight muscles and knots. I highly recommend him as a massage therapist. Massage Heights Frisco off of Eldorado is also very clean and well kept. They do a great job checking temps, sanitizing etc.
I had the most amazing massage yesterday! Fitz was awesome, he hit all the right spots.
Goodness gracious, what a great place! I’ve been to several massage locations before(not Massage Heights). This is by far an ongoing, positive experience. From the front desk to the massage therapist, it provides minimal effort from my part. They make it easy to have complete and total relaxation. I’ve personally had Tes’Chelle, Nira and Cassandra as my massage therapists, all phenomenal. I’m confident anyone at the El Dorado location is fantastic. I’m always looking forward to going back for my monthly massage. This is why I continue my membership! Outstanding service!
Amazing experience! Our massage therapists were wonderful!! Can hardly wait to go back!
Fitz is amazing! Best deep tissue massage!
Fitz does an amazing job. He will find out what you are specifically looking to treat or where you need help and he will tailor the massage to your needs. Great communication, great massage. Highly recommended.
I’ve been to Fitz twice now for a massage. I highly recommend him when booking you next massage.
Been coming here and seeing Fitz. He’s done an amazing job each time focusing on whatever I need worked on that day. Will definitely keep my monthly visits with Fitz.
Always a great atmosphere and always a great massage. I’ve been seeing Fitz monthly for almost a year and I always leave relaxed and my knots worked out.
Been seeing Fitz for a couple months now. I would highly recommend him. He can do a great full body massage or work specific muscles.
I was so excited when I ran into Fitz!! He is now at massage heights! He is awesome. Very clean place, nice atmosphere. I wasnt afraid at all even though we are in the middle of a pandemic. It was great!
Fitz is excellent! He’s the best at deep pressure! Highly recommended! They take your temperature and have plenty of sanitizing areas.
I had nothing but great service and good experiences here. My favorite therapist is Fitz.
Fitz is amazing! Best massage ever!
Fitz was amazing! Well worth it!
This place is fantastic. I was going in for my very 1st massage so I was a little unsure and had a lot of questions, but Katherin at the front desk took time to explain every part of the process. She was very welcoming and answered all my questions in a positive and polite manner. Then I went in to my massage with Cindy - it was absolutely wonderful! The pressure was perfect and she did a mix of relaxation while also working my tension points. I left feeling relaxed, calm, and renewed. I cannot wait to go back!
If you want a great massage, have Fritz give you one. Fritz is professional, kind and gives a wonderful massage. The location is very clean, highly sanitized and safe. The front desk staff is very friendly!
We had a wonderful couples massage!Everything from booking, the massage and the friendly staff! We had a great experience! Highly recommend!
FITZ is the best at deep tissue massage! He really knows what he’s doing! I’m feeling sooooo much better :) go see him!!! 😁
Everyone at Massage Heights is so welcoming! I always feel relaxed and stress free after my massage Fitz is amazing and I highly recommend him.
If you practice sports and need that deep tissue to work on pain and aches you cant go wrong with Fitz. He is always helping me with the usual pain that comes from working out. Give it a try!
Hey there...let me start by saying that I am immensely grateful I found this place Thursday. My shoulder locked up on me with led to my upper back beginning to do the same.I have had a lot of massages in life, and In doing so I know what I enjoy, what my body needs, the specific pressure I can handle, etc.My first point of contact when I called was Felicia, who beautifully managed my experience with the studio. She listened to my concerns, asked me questions to get more clarification, which ultimately led her to matching me up with Fritz my massage therapist.Fritz, himself also asked the appropriate questions regarding my visits which led to him effectively releasing the locked up muscles within my shoulder, arm (which I wasn’t aware of until he told me), and my upper back.I felt a SO much better when I left the studio. And YES I booked a follow up visit 🙌🏻!Felicia and Fritz are awesome at what they do! #truth
I was in a lot of pain, and finally found a massage therapist that is very experienced and professional. Fitz is excellent, can’t say enough good things, best massage I’ve ever had!
Everything was great! The receptionists were very sweet and my therapist Tarik was amazing. I got a deep tissue and he’s the first therapist that did what I asked. He got my knots out and figured out exactly where my pressure points were. I will absolutely be coming back
My experience was great the staff was very pleasant and the masseuse was great, Cassandra used the right techniques and pressure to address my concern. Thank you .
First time here and Cindy was amazing. Today was a day I really needed to relax and she really helped me do that mentally and physically. I’m grateful!
I have been a member here for 5 years now and have always had great service. Today I got a 2 hour massage from a new therapist, Fitz, and it was probably one of the best massages I have had in a long time here and other spa resorts. Will definitely be returning to him! Thank you, Fitz.
My experience at massage heights was very pleasant and overall relaxing. Ashley at the front desk was very prompt and professional. My therapist was Tachelle and she was wonderful. Not only is her massaging technique excellent, she also shows care while doing it. I will definitely be coming back!
Fitz gave me an awesome massage!
Awesome service and great atmosphere. Also my therapist Fitz does a fantastic job and hits all my problem areas deep enough to loosen even the tightest of muscles.
My first experience at massage Heights Was amazing!! Ashley walked me through Everything I needed to do she is Very helpful and professional.As well as Brenda great conversation and I loved the message I wanted to fall asleep!! I can’t wait to go back
I had a massage appt booked in the morning this past Sunday at 10am and had to cancel it because my husband became sick and started vomiting in the middle of the night prior to my appt. I called as soon as I knew I would not be able to make it, around 7am-8am that morning, because he was still getting sick, but of course the location did not open until 10am so I had to leave a voicemail explaining the situation. I apologized immensely for having to cancel so last minute, but that my husband was sick and I would need to stay home to care for our 7 month old baby since he was unable to do so. There was truly nothing I could do about it. They charged me for the full massage. I called back and asked them if there was anything they could do as I have been a loyal member for several years and have never had to do this before. Felica, the manager, did take care of refunding me for the massage, which I appreciate...however, she did so after laying on a thick layer of guilt and a very unprofessional lecture about how I was costing the therapist money because it’s very difficult to reschedule appts for a male therapist because many customers are not comfortable with having a male massage them. She also rudely made it clear that if I ever had to cancel again I would be charged. Honestly, it was very uncomfortable the way she was talking to me. I don’t know if she just hates her job or what, but she was not kind or understanding.If I did not like my therapist so much I would not return to this Frisco location solely because of this treatment. I may go to one of the other locations for awhile or even think about joining as a member with many of the other spas out there.
I had such a pleasurable experience for my first time at Massage Heights! Ashley and Brittney were both so nice and professional and Fitz gave me the best deep tissue massage of my life!! I already made my next appointment!
Fitz is an AMAZING therapist. I have been to him numerous times now and wont schedule with anyone else now that Ive found him! Absolutely recommend him
I recently came in for a massage and everything was great. When booking the appointment I spoke with Ashley and she was very sweet and professional. They made sure to confirm my appointment time, length and let me know to be early since there is some form to fill out before the session. When I arrived to the location I was greeted by Felicia and Katherin. Both were very friendly and walked me through the info I needed to fill out and answered all my questions. They introduced me to Matthew, my therapist, who asked me if I had any specific areas I wanted to work on and made sure I was comfortable. Great experience and highly recommended.
I’ve been coming here for over a year now and I have an amazing experience every time I come in. The manager, Felicia, is so sweet and helpful and the rest of the front desk staff is just as wonderful. The are always warm, friendly and welcoming. My massage therapist is Tarik and he is always on time, he listens to my concerns and makes sure to address them during the massage, and asks a few times throughout the service if the pressure is okay or if he needs to adjust.The massage rooms themselves are very relaxing and have soft music playing. The beds have a warmer if you’d like it and your choice of aromatherapy is used throughout the service at no extra charge, which is awesome! I’ve recommended Massage Heights in Frisco to several of my friends, family and clients and I will continue to do so!
Fitz addressed my problem areas and was very professional. Well definitely be back.
Love it here! Warin is absolutely amazing and so are the rest of the staff. Friendly, clean and always accommodating I highly recommend giving them a try.
This was my first experience at this location and let me tell you, it was incredible. The whole trip from the incredibly inviting and friendly front desk with Katherin to the wonderful and extensive massage with Micheal made me feel welcome. I would highly recommend to anyone who is curious.
Great experience with Fitz as the massage therapist and everyone else was most professional and efficient both times I’ve been.
What an amazing and relaxing experience with Fitz!!! His technique was very meticulous. He was also very careful to make sure that the pressure of the massage worked for me. Thank you!
Fitz is amazing! Request this man if you want a REAL deep tissue massage.
If you need some TLC for your body this is the place. Fitz was amazing and got my focus areas back to bearable. This place is definitely worth a try
Fitz and Warin are awesome! They apply the perfect firm pressure that my muscles need. Ready for my next session:)
So relaxing and great service! Worth the money!
I have had several massages with Fritz and he does a wonderful job.
Hali was fantastic! My massage was the perfect balance of relaxation and much needed muscle work. I will definitely be rescheduling with her. Also, the front desk staff is always professional and makes you feel welcome.
I was impressed from the booking to the end of my visit. The lady who answered my call to book my 1st appointment was very helpful and gave me lots of information. The location is easy access. The massage therapist used all have been great and very knowledgeable. Definitely going back.
I feel fully rejuvenated every time I leave after my session.