Terrible. I can only get cash out here. I was told that I wouldnt be helped without a mask from a lady not wearing a mask!! Does that make sense? 2 different locations have done this, 2 different females not wearing mask telling people they wont help them. And honestly, this is probably the worst Location in Fresno. Been here often and usually prefer to wait to go to Clovis because I cant stand this place. This location is always on a power trip. Clovis is the best one.

To much slow sarvice

Never gave permission for money to be withdrawn from my account. Was told if I was late making a credit line payment, I would only be charged a late fee. Who gave permission to pull from my account when the business day wasnt over yet? On 10-15-2020

Customer service isnt a big focus at this location. Employees are ready for and expecting a challenge from customers, possibly due to area? The male employee, Brad is the most professional. Would rather drive all the way to the Bullard location.Business wise, this is a payday advance that doesnt run a hard inquiry on your credit report when you borrow. First timers must have direct deposit and a month printout of the deposits from the bank to borrow. No direct deposit? Must bring in at least 2 months of bank statements.

An expensive place to cash a check. The other day I went by the office to see if they was opened (web site said they close at 9) they wasnt open. No signs saying what time business hours are. Nice employees though.

Received bad service from the mgr. Herself, who refused to give her name and employee # and called security and pd for nothing at all ... file complaint

At the window and the lady answers the phone instead of saying hold she stays on the phone for about 13 minutes. After the call she then helps me....smh

Great experience, very fast and friendly, they helped me with everything I needed and answered all of my questions

Excellent service! Very nice employees who will always have a smile!

The worst California check cashing store. Horrible service. Employees lie to customers. Refuse to do their jobs correctly. Also have to call corporate when I go into this branch. Beware

Terrible customer service. Always rude

Great service

Usually $3 to cash a check.

Awesome service

Friendly people most of the time