I paid $27.99 so I could get the interior cleaned and cleaned well. My car needed a lot of work but thats why I paid more. Theres still stuff everywhere and fingerprints on the rear windows. Wasnt wiped very well if at all and still needs some vacuuming. Ive included pictures and the receipt. I was just there and kind of regret it

Took my car in this morning. It had some bad hard water spots from the sprinklers at my boyfriends gated community that were starting to ruin my car. He said Great American Car Wash was the best and would be able to fix it. They exceeded my expectations and my car looks better than it did new. Extremely happy and highly recommend 😁 Thank you!

Up until today I had good experiences at Great American Car Wash. I suppose the bar was set much lower however because I have always gotten the general interior car wash and not expected perfection for $20. Today I went and had a full interior detail done for $151.99. I told the gentlemen when he looked at my car and we filled out the paperwork for the detail that my main concern was the driver side front seat area (dash, ceiling liner and door) because the mess in that area is what prompted me to seek a detail in the first place. What I paid for was supposed to cover that area. I got my car back and the interior was not fully cleaned. There was still dog hair all over the back of the car (which they said would be taken care of with the steam clean) and the drivers said had been half assed cleaned at best. I pointed this out to the attendant and he took it back for 5 minutes and used the air tool to get what he could but it would be another $59.99 if I wanted the rest cleaned per the manager. I pointed out that my car was still not clean and I wanted it cleaned or I wanted my money back he said there was nothing they could do for me. I left upset and then realized at my next stop that they hadnt given me my car mats back and had to go back and wait another 20 minutes while they searched for them. I will be disputing this charge with my bank.

PLEASE READ BEFORE GOING...I asked for a hand wash for my Volkswagen convertible bug and right after I noticed the fabric on the top was all ripped up. The amount of lies and disrespect my dad and I received was outrageous. Very poor customer service. Not only did I feel uncomfortable going to this place by myself but they kept trying to make me pay for a service that was way too expensive for my little car. I ended up paying more than what I wanted and I can see there hand prints on my rear window and the carpets still look dirty. Dust was also on my seats right when I got my car back, not worth the price...pictures will show the before and after.

Paid for a Freedom Wash and the exterior looked great but they didnt clean the inside at all other than vacuum and clean the windows. Very disappointed and definitely a waste of money, the service used to be so good here; not sure what happened.

Great people and a really good job. only small thing was the vacuuming could have been better.

Always good to come here. Little short man dude is hell cool

With newer workers they do a better job. Good price

Most professionally detail work in Fresno

Was cheap and they did a great job. $7 included towel dry

First time having my car washed at GA car wash 2/8/20 3:46 I have a Santa Fe suv so maybe thats why they didnt do the top of the car. They didnt vacuum the back of the car, they didnt do a good job on the windows and they did a horrible job on the top of my car. I stood on the door jams to clean it with a little help from one of the workers there but gave up when I realized I was better off cleaning the top at home myself. 60% of the car looked good so it wasnt a complete waste. It took me about 20 minutes to clean windows, top of car and vacuum the back. I paid $16 a half price deal for a first time customer.

Great car wash and service!The owner Aj goes out of his way with his crew to serve you!

They were really fast and the owner was very friendly and helpful. I will go back.

Good service been coming here for years. I take my tahoe there every week. They know be name and already know what Im getting. Would definitely recommend them

It would be nice if you opened on time! Your website says 8:30 but you actually opened at 9:05 with 3 cars waiting!! 👎🏼👎🏼👎🏼

I had a great experience with my first, second and third car wash thus far and will continue to do business with them for the future to come. The workers were great and friendly and the owner really cares about making customers happy. I highly recommend this place. But dont take my word for it. Go and see... Thank you for the Great American customer service.

Friendly and helpful staff. They did a beautiful job detailing my car. It looked great!

I had a great experience here. We got our interior steam-cleaned after our sons vomiting episode in the car and they did a wonderful job. Great work and very friendly and helpful. AJ was very nice and so was everyone else we came into contact with.

Did a very good job but lacks a place to chill while you wait

Excellent car wash, people are very helpful and polite

More attention to detail. Much better traffic flow. Equipment always working. My favorite car wash.

Well I got the $17.00 wash and it looked like they dried it with dirty towels or something. When I wash it myself it comes out 5X better! And the tire stuff they use is weak!! So Im gonna wash it myself first thing in the morning! I wont be going back there!! ....i havent had a chance to write another review since this last one. But the day after the owner call me directly and was very apologetic and very concerned and asked me to please bring my car back so they can hook my car up!! So I havent had a chance to but I was pleased with his professional concern!!!

I like red carpet better

Nice folks work here. Very polite and professional staff. Seriously, I mean everyone. I spoke to about 4 different people here and they were all super nice. Lots of different options and they explain everything in detail. There work is first rate. The waiting area is comfortable, clean and they offer free bottle water, tea and coffee. Its also worth mentioning that they graciously offer a 20% discount for military personnel.

Wonderful staff and super kind

These guys did a great job. Very thorough. It is a machine wash so if you are concerned its not a hand car wash but they do a great job and offered a nice discount as a first time customer. And they sell monthly wash passes!

I am very happy with the detail given my truck. It was little pricey, but well worth the work done. I have some scratches and paint rubs from the previous driver, and they were able to buff them all out.Very patriotic as well. Thank for supporting us veterans

Terrible place. Was greeted by someone who could not communicate. I blindly pulled up to a bay with no one to accept me. I sat there for 20 min waiting for someone to assist. No one came. They use the patriotism shtick to dupe the rubes. Avoid this place.

Ever since the New owner Aj has taken this car wash over it has become the best car wash ever, I bring my Brand New Corvette Sting Ray and Porsche cayenne and they handle it with such care. this car wash has some great employee and not to mention the owner himself will greet you and make sure you are comfortable. Great service, Great attitude, well worth my money i highly recommend this car wash if you want to see your car handled with care

The people here are really very nice. I just got a detail on my car and it looks great! They made a good price too and gave me a special offer. The owner, A.J., is such a nice person to talk to, and he can speak with you in English, Spanish, French, and probably some other languages too:) being a Bible believing Christian I cant restrain from saying: God bless you guys!

I went to get a hand car wash and they stole my prescription pills. I spoke with a manager and she said that she checked the cameras and she didnt see them steal anything and that she couldnt do anything about it. Worse experience ever in my life! Be careful people the employees have sticky fingers. They didnt even apologize for it and made me feel like I was lying! I will never go back!

Great place for Car Washes. Very Patriotic owner. Good prices. Great deals for Veterans. Beautiful murals. Highly recommend to family and friends.

My vehicle was covered in oil and tar, all over the white paint, windows, wheels, wheel wells and undercarriage. They did an Awesome job of detailing my vehicle outside and inside!! Very nice people and they went the extra mile with everything. I would highly recommend them.

I would recommend this place to anyone. They are very nice people; they do outstanding job cleaning and making your car looks new. the price also very low compare to everyone I went to. first time I felt I got more for what I have paid. super super super nice...............thank you

Your environment was splendid; I loved my visit there with my son for the first time today. I will be back for a second visit no doubt. Hopefully I can find a newspaper handy. Thank you so much!

The guy working at the front was rude and cranky, but they did a great job on my car for a very reasonable price. I will definitely go again.

Terrible service.. company does not deal well with complaints and act as if nothing is wrong instead of just fixing the problem.. will never do buisnbus with them again

Purchased Groupon for Liberty Wash and Orbital Wax - awesome deal! No pressure to upgrade, merely suggestions. Customer service was wonderful. Because it was a Saturday before a holiday, told wax would take 2.5 hours, but was done in much less, and car looks great. Waiting room is lovely and relaxing. They sell greeting cards, too, that arent carried anywhere else. Looking forward to going back.

Great place to ask questions and get the best answers. Great service and great waiting room. The crew will go out of the way to help

I used to love this Place but soon as my side mirror broke off, the manager or the owner of the place refuse to hear my complaints and told me he was going to call me back 😡 and he never did!!! I have a new car now and I will never take there

Good car wash for interior and exterior cleaning. Awesome military discounts on washes and carpet steaming. Cheap price matches the quality however.

Wow! What a pleasant waiting room. Last weekend was my first full-service visit. I’ll be a regular customer. It was very clean, friendly, excellent, and I was in and out in less time than expected.

Nice, kid friendly place almost like home

Inquired about getting my headlight polished and the rude/unprofessional employee tried charging me more than the website had posted for that service. I also stated that I was a veteran and inquired about a veteran discount. Employee didn’t care and I said “I’m outta here”. Not sure how this place is still in business after reading similar reviews...

Not good service better to wash home

Worst car wash ever, tweakers working for this company. Almost bust my tires on rail cause they cant direct right then they yell at me look for myself. Never coming here again!!Update: AFTER I got to my mechanics my two back rims have cracks on them I call the owner and he says Im lying. My car is brand new..!!

They did a good job cleaning my car! Also i really like how they have comfortable love seats with a foot massage i can use while waiting for my car to be done.

The owner is very disrespecful and doesnt know how-to communicate with his customers.

Everyone had a great and friendly attitude when I went to AMCW! Helpful employees and hard workers. You charge too little for the service I got. I will be back for more smiles and great work.

A good place to get vehicle cleaned inside and out. Great car wash

I will definitely be back! They were so friendly and my car was done so fast. Did a great job too!

I brought in my 15 year old Camry which has seen more then its fair share of spills and crumbs from my young kids, and had never once been steamed before. It was nasty! So I finally brought it in for an interior steam clean thinking that it would at least get some of the lighter stains out, but they far exceeded my expectations. The interior looks like new! Even the really gross and dark juice stains were gone. They detailed every inch of it and it has never been this clean. I highly recommend them for this service. Im impressed!

Had my 1972 VW Bug detailed. The staff at Great American Car Wash did a fantastic job on my car. They almost made a 1972 look brand new!! I was really impressed with what they could do to make my car look good. The paint needed plenty of work and they did it!! The shampooing of the carpet and mats was fantastic!! Thank you AJ & staff!! Job well done!!

Weve just had our second visit and we have already referred at least 5 people. This place is awesome! Atmosphere and quality is excellent.

I bought a Groupon for the 30-day unlimited speed wash pass here and right after getting my first car wash here I noticed that part of my car had been scratched up from the brushes inside the car wash. The scratches are really noticeable since I have a dark colored car and the scratches are white (paint was scratched off). I am positive the scratches happened during the car wash because my car is brand new (no scratches were there before) and the area that has been scratched could not have been caused by another car. Also, the random scratch pattern is consistent with the brushes inside the car wash. I am very upset and will not be returning here! Dont go here, its not worth the risk!

Great and fast service with nice clean wash. Will be back.

WORST car wash experience I have ever had. This was my first time trying out the express drive thru car wash and for starters the man giving me instructions before going in had a terrible attitude like getting frustrated and yelling at me for not lining up my wheels properly the first time. Im pretty sure you hate your job but dont take it out on the customer. As Im going through the wash I hear this loud snap and look at my passenger side and see my side mirror had been snapped off! Once out of the drive thru I let the man whos drying the car know in a calm manner that my mirror just broke while being in there. Then this man comes to check it out and hes nice about it, and says to go inside to fill out a form. The lady inside is the one who really made this a horrible experience. I could tell she had an attitude. She asked me to fill out the form while she goes outside and checks out the damage. She comes back with a bad attitude and asked if I knew that I had a lose screw and of course I didnt but she acts like I was lying about it. So apparently theres nothing they can do if theres already pre existing damage. Maybe the screw was loose or missing before, I honestly had no idea, but the way she unsympathetically handled the situation by making me feel like it was my fault is why Im leaving this bad review. Learn how to treat your paying customers with decency and respect and at least try to help in situations like this not just say theres nothing they can do in a bad attitude. For the record I was calm and respectful the whole time. Luckily the nice workers at Jiffy Lube next door were kind enough to tape my mirror to get me home. Will not be coming back to this place and neither will my friends and family.

If you just want your vehicle to get a splash of water, i recommend this place! They dont even wash it with SOAP just water, everything looks old. I was really unsatisfied with this place. Never again will i return to this car wash

The workers are nice enough but I prefer a covered area for vacuuming my car.

Staff members are EXCELLENT! Very friendly and welcoming! I will definitely return, Great Service! :)

The first time I took my car in a worker named Danny washed my car and did a great job. The second time I took it in one of the wheels was discolored like they might have left some kind of strong chemical on it too long. I had no idea that it would not clean up so I didnt complain to the owner. I thought they would take care of it the next time I took it in. The third time I took it in they did the same thing to all the wheels plus they scratched my right rear fender. My car did not have a scratch on it any place and its a 2009 Cadillac CTS-V. The owner, A. J. #1 checked me in this time and I told him about the first wheel they had messed up and he told me that he would look at it after the wash. That was when all the wheels came out messed up and the right rear fender was scratched. I complained to the worker and he told the owner, A. J. and came back and told me that he would come over to check it out. After waiting for quite a while, I saw the owner get into a car and drive off. I went inside and talked to his wife and she called him and he told her that he could acid wash the wheels for $20.00 each. I knew that would only damage them more and by this time I didnt trust him to use acid any where near my car. I called and asked him about the damage done to my car and he denied talking to me or checking me in. He absolutely lied to me because I have the receipt with his name on it... I took my car to a well known paint and body shop and they told me that the scratch could not be buffed out because it is down to the metal and the entire fender would have to be painted. They also said that A.J.s car wash used a strong chemical on my wheels which damaged them. They also said that you cant use acid on the type of wheels that were on my car. It is going to cost a lot of money to replace my wheels and repaint my fender and A.J. refuses to even talk to me about it. So I will have to take him to Court to take care of the damages that his car wash did. If you care about your car, do not take it to Great American Car Wash.

Fast, friendly service, from a locally owned business, with great people offering a great service. Had my car engine steam cleaned and it looks wonderful again.

I brought my new 16 Hyundai Sonata to do full service detail in the outside and inside of the car. Ive had the car only a few months and didnt require a lot of work and it was mainly dirt and a small stain of liquid on the inside. The total cost for the service did not meet the quality of the end result. My windows and windshields were smudged and notified the employee and I will credit that he made sure the car was clean of smudge-free but even then I could also see smudges on the dashboard and center console. I paid nearly $400 for the service and I wanted to keep the car clean and looking brand new, but unfortunately that was not the result. I personally could have done a better job.

Nice convenient car was but take your car in an hour before listed closing hours as they close gates to enter earlier.

I first came to your establishment by using a groupon. I was debating on the different wax jobs available and you patiently explained them to me. I ened up getting a cheaper package because of the clerk helping me.... and for me that is a rarity! Thank you!

Expensive for a fairly decent wash. Not so impressed. Doubt I will go again. Thought the price was high enough for a hand wash. Was disappointed when watching it go through an automatic washer.

Its not too bad i guess for $6. Wouldnt pay more to vo there.

Im pretty sure they ran over something that broke my rear left shock

I paid $250.00 for the ENTIRE interior of my car to be detailed. A special spot of attention was the front passenger seat as there was major stains on that seat from spilled water and spilled Me-N-Eds cinnamon bites. The front seat stain removal was about 95%. The rest of the interior not so much. It appears the interior was steam cleaned but no pre-vaccuming was done to first pick up the loose particles. After the steam cleaning there was no wipe down so there was residue everywhere. Apparently the employees working on my car couldnt figure out how to turn off my cars headlights or bother to come ask me how to turn them off so they just left the lights on, causing my battery to die. At least they jumped my car. I cant help but feel ripped off. Initially this place wanted to charge me $300..00 to detail the entire interior or $100.00 to detail the seats only. When I hesitated and said just the seats for $100.00 they turn and offer me a deal to detail the entire interior for $250.00 and a car wash. I reluctantly accepted the said deal which also left residue on the exterior of my car. For what I paid the interior of my car should have sparkled! I dont think ill be going here again.

Its always a pleasure to come and get my car cleaned while I wait in the beautiful waiting room and get a free foot massage. This place is great and I recommend it to all my friends!

Great detail job and friendly/helpful staff. Location could use a cleaning and/or updating. The staff and product made up for the location.

We were very impressed with their work. I thought they did a great job on our car!

Paid $50 for what was supposed to be a price special: freedom wash and hand wax plus tire shine. Employee kept forcing me to upgrade my wash for $80 more so they can buff and use a special wax for my car since I have lots of water stains and my paint was getting dull. I tried to tell the guy I new my car needed a good detail and wax job but I cant do that right now. He wouldnt listen and kept pushing me to upgrade my wash. I felt like since I didnt want to do the upgrade they didnt care to do a good job washing my car. There was still dirt on my windshield, the car didnt smell like vanilla air freshener like the guy asked me to pick out, and who knows if they even hand waxed my car. So I basically paid $50 for a wash I could have paid for $10 at the drive thru car wash. Also after the employee was telling me how much I needed the special upgrade I felt it was pretty pointless for them to hand wax my car.

The staff was extremely friendly and helpful. Definitely appreciated the discounts you have for the Military as well....will be recommending to my friends!

Always satisfied with the service ! I drive away with no water spots everytime. The staff is great and professional.

I saw you most times I used that Groupon and you were always very hospitable. Thank you for making customer satisfaction a priority in your business.

Very happy with their performance and very friendly employees. Good people!

Great value. Awesome service they did a really great job on my filthy truck.

Yesterday I did a car detail, I like it, and it was great. The workers took care of the hard things and cleaned them perfectly.

Sad to say my wifes phone was stolen by one of their workers when getting it detailed and nothing has been dune to replace it spoke to the manager even gave me the so call owners phone number tryed calling him and sending a text and nothing but Ill guess I should write to him on linked In so much for supporting your veterans dont worry gents I paid 400 bucks to replace it

After getting rejected EVERY TIME at another place (you know, that car wash that looks like everyone and their mom goes there) because their detail guy only does certain hours and days that working people do not have, I finally got to talk to an employee who was nice enough to show some empathy and gave me advice. She said, I heard theres a place across Ashlan that does a pristine job, even better than we do, and Im sure theyre open today. Not kidding, she literally said that. Thank my lucky stars because after driving across Ashlan on Blackstone going south, low and behold, there she was - Great American Car Wash. When I took my car in, it was after 5 pm and the place looked like it was going to close down for the night. I was greeted by a friendly face who said, someone will be right with you maam. When another employee came out to help me, I told him I needed a wash and detailing. I was annoyed from my experiences with the other guys and was not being all too kind with my tone at this point. However, the worker said they were closing down for the night and could only do a wash, but that I could come in the next day for detailing. I then proceeded to explain that Ive been trying to get my car detailed for months now and really dont have the time after work every day. He must have seen the desperation in my eyes, because he then said, you know what, I will get my workers to stay a little later to get you what you need. I was so surprised by his response. Most people will say something along the lines of, well, thats your problem, but come back tomorrow and we can maybe help you, but not this guy. As I stayed in the customer waiting area, the kind clerk lady and I engaged in some small talk. About 15 minutes later, I asked her how much the snacks were, and she said that I could get what I wanted and it was on her. Another surprise, very unexpected. Looking at all the certificates, pictures, plaques on their wall, I noticed they were addressed to either the company name or a guy named AJ. After waiting for an hour, the worker came back inside, sweating from the work and steam of their detailing, and said they were almost done. I quickly glanced at his name tag and it said AJ. He went back outside with his guys and worked relentlessly on my car. When they were finished, I thanked them, and I left a happy and grateful customer. That experience was like none Ive ever had before, let alone from a car wash company. I just thought, most people dont do things like that. A little later for AJ and his workers turned out to be an hour and a half later working on my car and getting their customer what was needed. Thank you to AJ and his workers for showing your kindness to someone who doesnt always get it. Your respect and generosity was just what I needed that night to remind me that there are good people out there, even in the most unexpected places.

Nice folks. They missed the trunk and back seat.

Great customer service. Thanks once again yall!

Great service, I was traveling to north California ND I search for a car wash with good rating. .......I like it the service on my BMW thanks

These guys did an outstanding job with detailing my car. I will continue to patronage this business.

5.0 star rating 4/27/2016I live in Mariposa and had to wait while my car got detailed so I got to watch the entire process. The detail took 3 hours (all other detail places I called needed a whole day). During those 3 hours 3-4 people worked on every square inch of my car. They were able to get the cigaret stains out of cloth seats (stains I thought were permanent). When they were done the owner, who had introduced himself to me earlier, double checked the car and cleaned some more. My car looked brand new when done. Also, while I was waiting there was free coffee/tea, free popcorn and a comfortable waiting area. I usually dont write reviews, but I am so impressed with the customer service and quality of work I felt compelled to write this one.

They cleaned and washed my RAV4 seats.

Very helpful staff with everything I asked. You guys are wonderful!

$140 for wax and wash with the works and these guys left smudges, scratched my window, took over 2 hours and didnt bother to vacuum out the trunk...just left the wet matts on the dirty trunk carpet. The owner tried to scam me out of another $40 by telling me I needed some unnecessary debris removal service before the wax. Complete incompetence and terrible work.

Go to place to get car washed. Cheap, convenient, & fast.

The website offers steam cleaning of carpet, mats and all seats for $75. But when we got there to do this we were told it would be $140. My husband started to leave when the salesman said let me call my boss. We were then told it would be $90 for the steam clean because there were stains. They wanted to pretreat the stains for a price of $15 per stain. We said not thanks to this. So we accepted the price of $90 but were astonished when it was completed that the mats and carpet were not even touched. So they steam cleaned two front seats and one bench seat in the back. They did not do the back of the seats those are extra ??? TOTALLY not worth the price. The salesman made us feel like we were at a used car lot. Oh and the stains that they were sure would need to be pretreated did come out with out and pretreatment. Will not ever go back. Not even for a car wash. Such a scam with use car lot type salesman.

They were able to remove tar from my car!!! Great customer service and my car looks amazing!!!!!!

DO NOT GO HERE! I bought the Groupon for an Orbital Wax and a monthly wash pass. When I arrived they immediately told me to pull around and they had to show me something. WITHOUT TELLING ME what they were going to do they started working a large patch on the hood of my car (buffing, waxing, shinning etc...) and never once did they say what they were going to do. Afterwards the owner spent 30 minutes telling me that we have to pay 240 dollars (which was a 50% off price) to get the rest of my car to now match what they had just done. My car has some oxidation and water spots so now... I have one brand new patch on half of my hood and the rest of my car looks aweful. Then... he hold me that he will only wash my car and he wont wax it now because it was too late in the day.... thats after he spent 30 minutes scamming me into paying him to get my car to match the spot they worked on. Im reporting them to the BBB. I took pictures and everything. Oh, there is also now a new dent and scratched where they worked on my hood. Please save yourself the grief and DO NOT GO HERE!

I love to come to this place, while I wait for my car to get washed I get a foot massage.

AJ takes care of his customers, I went in got my seats and carpet done, and Im a highly satisfied customer. I would recommend to a friend.👍👍👍

I like the foot massage here. Its just a small little machine, but man, while Im waiting for the car, that foot massage helps me to make it home.

I frequently would go to a different car wash only a few blocks away from this location. I was never completely satisfied I love that I have many options here and am always really happy when I leave.

I think theyre just great. My kind of place to get my car done!!

Their work is excellent!! Ive been coming for a year now and will continue coming back!

Well done. Honest and friendly.