Ive been here twice and received excellent customer service. On my second visit, a panel underneath my front bumper got loose and was dangling and scraping the road. Diamond Auto Body was able put it back in for me free of charge since it was super minor work. Super friendly staff, clean facility. I was very comfortable here both times and this will be my first choice auto body shop in the future.
Taking my brand new Subaru to this shop has been a nightmare!!! With the poor communication with PETE who ensured me my vehicle would come back brand new. He left out several critically damaged parts delaying my repairs.for a month. When I asked him how he missed a gaint hole in the grill he said he didnt care because he has all of other vehicles. Not only did i receive an incomplete vehicle but the colors dont even match. Completely disappointed. I hate my new ugly Subaru. They ruined my brand new car. FOREVER.
Really friendly staff... changed review to 5 stars just because Tonya is so awesome and friendly.... my Tesla hit a boulder in Yosemite, in the same location 5 other Teslas have had accidents... now Tesla is taking the car in to repair at one of their on Body Repair Centers...
Diamond Auto Body did an excellent paint job on my vehicle, but it is their follow up service guarantee that is amazing! Thank’s Pete for the excellent customer service. The team at Diamond are A+.
Bad communication when Im there or during phone call. In person they just leave doing their own thing and dont communicate to follow them or anything expecting we know what to do or to follow them or not. Needs better communication with clients and not discourteous attitude. Other than that service was fast and great.
Thank you to all the staff for being so friendly and helpful. Everything came our perfect.
I would never recomend this company. They had my car for 6 months, put 3000 miles on it and didnt even do the job right. You are at there mercy. Go anywhere else!
I had a great experience at Diamond Auto Body. They are the best. I would highly recommend this place if you are looking for quality work. Many Thanks!!!
Good job little longer fixing schedule
Took my car in for missing the front bumper due to an accident. The staff were extremely kind professional and accommodating with . Even though I called often to check in. The work is the best and now my car looks just as good if not better than before the accident. Ive been to different places to get my car fixed and had they by far are the best. Will go here in the future when I fix my other car. Thank you so much you guys.
Excellent customer service! Great working! I will definitely go back and recommend them.
Took 3 months to fix my car when I was given a estimate of 1 month. Reschedule my pick up date 6 times. I don’t understand how they are certified from Audi BMW and Benz. It’s a joke.
Professional, excellent fast service.I had a small dent in my rear bumper. Other auto body companies in Fresno wanted to charge me $1200 dollars to replace bumper. Diamond popped it out for Free 😅.Bumper looks Great!!!!!!
Diamond auto body is THE BEST auto body shop in all of Fresno!!!!They are extremely professional, quick, efficient, and always make sure their customers are happy. You will never ever leave disappointed.Thank you so much!!!!!!
Excellent service! Estimate was easy and quick and explained thoroughly. Lots of high end cars.
I wouldnt take my worst enemies car here!
They did a great job! Had my car back in a week looking just like new.
I’ve used Diamond several times and have never been disappointed. They’re very professional and friendly. One of the best!
Did a great job, in a reasonable amount of time, and for less money than I originally anticipated!
Run dont walk away, not sure the owner knows whats going on in his business. They build AAA for a new part, used a used part, it went bad and caused over a thousand dollars in damage, had extra work done wish we had used a check to pay for the extra work. I prefer giving praise.
Very nice people to do business with.
The most pleasant experience pertaining to automobiles that I have ever had. They fixed the damage to my vehicle within a week (vehicle looks new again) and were extremely professional, prompt, and kind. Not that I want to wreck my car again, but if I did, I know I’d be going back here for the repairs.
They were great, and Tonya was the best for helping me.
I would give more stars if I could! Took my car in to have some work done, and they did a great job. Aside from the top quality work, I also appreciate their dedication and honesty to costumer service. Not to mention that Arthur and Peter provided me with regular updates and had my car looking like new. Highly recommend Diamond Auto Body & Paint!!!
Fast great job like new
Great people to work with!
Hello everyoneI’m taking the time to write this review because this body shop did an awesome job with my BMW. I’ve never seen so much good detail done to a car. The bottom line you want to get your car done right take your car to Diamond Auto Body.... 5 star service!I wanna give a special thanks to Mary, really showed a lot of professionalism.Thanks
Archie is always super friendly and goes above and beyond for the customers. 😊
Great place friendly service and my car looks awesome. I will recommend this shop to get your car fixe. Awesome!!!!
Great service on my Range Rover, looks like new. Amazing customer service. Thank you Arthur for all your help.
Great service and excellent help from Arthur and Daniel. Very professional and friendly. I am very happy with the way my car turned out. Will definitely recommend Diamond to anyone needing any body or painting work. Mary also did an outstanding job. Thanks again.
Repainted my car. The quality of their work is much better than factory quality.
So far they have had my car for over a week, and still havent heard how long its gonna take. Or how much its gonna cost, I dont know about most people, but its really hard being without my car for this long
They always do an amazing job.
Great service!! Took care of us even after stressful car accident they made us feel like we were in good hands and provided excellent customer service. Thank you Anthony! Highly recommend.
My 4 year old son thought it would be a good idea to spray paint my husbands truck black. It was only a couple spots but it still was obvious. I took the truck to diamond and they had it fixed within 20min. Yiu cant tell there was ever black paint on it. Diamond auto body was polite, professional and knowledgeable. We will forever be customers of Diamond auto body and will continue to refer them to evwryone
They were 1K less expensive than my preferred auto body shop, they completed the repair job before their estamated time of completion. Im at this time satisfied with the auto body work they did on my vehicle.
My daughter was driving my car. Got hit by an illegal alien and destroyed my right rear wheel assembly. No insurance of course. Took the car here and they did a pretty good job of fixing the door. However the right rear suspension wasn’t tightened properly. So spent more money to get it done right.
Im very impressed!Ive been to a few places to get random repairs done to my vehicle and these guys did an amazing job and on top of that the price was really reasonable to fix my Subi.Thank you very much!!!Also Im pretty sure with as many careless drivers on the road now a days.You can bet I will bring my cars there every time.Thanks again Danny and your team!
My 2006 Audi A4 was repaired here via GEICO and the service was great! Got my bumper, fender, and light replaced - everything looks brand new! Clean facility, with friendly staff, willing to answer any questions I had
My companys truck got a dent on its side and I needed it to be fixed asap. Diamond Auto Body fixed it completely and did an impeccable job. I will for sure be a returning customer.
They do impeccable repairs. Very nice people. They have done 2 cars of mine (not my fault either time). They are highly recommended.
Great work doesnt happen quickly. I would rather have a job take a couple extra days than not be done well. Diamond does fantastic work, better than factory!
A+++++++ to Pete Anthony and the team here they were al phenomenal and professional
People working in the front office are so rude
Looked at the reviews and came from Los Angeles to get me repairs done. I was so happy with the repairs and the service that this is going to be my go to shop from now on. Thank you so much. A+++++++
It is hard to find a company whom you can trust to give excellent service and will not cheat you. We have been fortunate enough to find Diamond Auto Body. My husband and I have gone to Diamond Auto Body for three separate occasions - once for a new windshield, and twice for auto body work. They have gone above and beyond, coordinating with the car rental company and the insurance company. Besides the excellent customer service we received there, the work on our vehicles was impeccable. We will not trust our vehicles to any other auto body company.I must add - the three cars they have worked on are a 2001 Ford F150, a 2005 Scion XB, and a 2014 Toyota Rav 4 - all of which do not even total $75,000. I was still treated with the same respect as the people with the fancy cars.I want to end with an observation that speaks to their customer service - the other day I saw an accident not too far away from the business. I saw one of the employees helping a gentleman push his car to the side of the street away from main traffic. I dont know too many companies who would do that, especially in the heat.
I took my car to Diamond Auto body after my brand new 2017 Audi was rear-ended on the Friant off-ramp of HWY 41. After getting hit, I had a lot of bad feelings about getting the car repaired because the car was brand new, and I had felt that nobody would be able to fix it correctly. I was totally wrong. The guys at Diamond Auto Body had my car back to factory-looking conditions. After my car was repaired here, my dad had some body issues with his car and he went here. His car came out of the shop looking brand-new like nothing ever happened.I would recommend these guys to anyone, and I will be bringing my car back here for any issues I have in the future. They get things done right the first time around.
Top drawer operation and they know what they are doing, Excellent paint job on my little Honda Civic. They went beyond good service - excellent in my book. Khach is the man to speak with for results. I will be back for any body or paint work.
Very nice and friendly people.Always did a good job on all my cars keep it up guys.
Everyone I encountered was very nice and helpful, they did a great job on my Toyota Tacoma.
Their management and workers are all professional, I watched some of them working on the car and they clearly knew what they were doing. Got the job done early and at a great price for the workmanship
Fast friendly service. Office very clean. They even have a car rental counter!
Waited 2 months to get my car in this shop to repair a scratch on my back bumper and trunk. Took a week and a half to get it done. Never called me to update on the progress. I finally walked in to find out the status of my car. Told they were still waiting on a part but would be done by 4:30. Here I sit at 4:55 waiting for them to finish washing my car. And now my bill is $200 more than quoted. Im really disappointed.
Hands down best place to go to for body work. Amazing job and would recommend for everyone to go here.
Let me say... 3 cars later Im still going to D.A.B..with their full Attention Respect and Professionalism truly the best in town.#archie
Great work each and every time. very professional staff
They only place to get your car fixed right, high quality job and people
Very kind and took the time to give me information I needed
Great people, great work!
They are really nice 👍 and there is one guy his name Anthony he is rock I was went over there today and my car 🚗 have scratches and dent on back bumper he did really great job for me.I will be sure for returning customer🙏🙏🙏🙏🙏🙏🙏🙏
This awesome team delivers quality work. Theyre super busy, but well worth the wait.
People here are not professional.doesnt do it on time ignores most of my calls.trying to avoid disscusion they didnt do as promised.theyll just go in circles just completely waste of my time.beware to those people who want to get their car fixed just plain bogus*dont go by reviews * if they see your car is not that high end or expensive they will just sit your car in their lot just complety waste of time.staff is not that honest also just beware!!!! If i could give 0 stars i would
Great customer service
Excellent work. I had a lot of damage to both my engine and car body and could not have asked for better work!
Top notch service.
Strong Armed tactics.......If you dont agree with them, they will get in your face and tell you that it how it is.
I visited this place because my Mercedes got into a minor accident. Within days i was back on the road and my car looked like it just came out of the show room!
My car was not ready when they said. When they did tell me it was ready I went to pick it up and it wasnt. When I first went in the receptionist couldnt find my appointment because she was looking at the wrong schedule and was rude to me.
Very nice owners and staff is very friendly
The best in town, Arthur the general manager is the best.
Great people great workmanship honest guys
Always helpful with quality work.
Stellar customer service & quality work
They know how to fix cars.
Very crowded with cars everywhere.
Courteous staff.
We were in and out in no time...
In out
Excellent service
Felt discriminated against. Poor communication. Never calls back as promised. Was told it will take 1 week. Dragged on almost month and had to call them to check up completion.
Kindly help me with another burial