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Bailey European
32 W Spruce Ave, Fresno, CA 93650, United States
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Bailey European

Comments
co
Review №1

Amazing service, highly professional, trustworthy, reasonable prices, timely service, and they gave an amazing military discount! They not only explained the problems in detail but kept me updated throughout the process. I highly recommend this business!

D.
Review №2

Julian and his staff were all wonderful. They went over everything in detail, I saw the cost of all the parts and labor and my car was in and out much quicker than I expected. I will definitely be back when more repairs are needed. Excellent Customer service!

De
Review №3

Owner Julian is a great guy and has been servicing all my Mercedes Benz for years

Te
Review №4

Great place, everyone is helpful and does a great job in a timely manner.

Mi
Review №5

Julian is one of the nicest most honest auto repair techs Ive ever come across. His hourly is completely fair for the service you get and he will always try to let you know exactly the issue with your car instead of fish for more money from you. Any euro car should be taken here. Ive been here 3 times in the last few years and its always Outstanding service.

Ma
Review №6

Super nice and took care of my car right away

Az
Review №7

They provide quality service to both people and cars. After my first time, this has been the only place I take my car to. Julian and everyone are very friendly and informative. I’ve only ever had to return for the same issue once and Julian was committed to fixing the issue.

Jo
Review №8

Looking around Fresno and I found most places wouldnt touch a European import car considering it had electrical problems. My regular mechanic recommended this place as they specialize in European imports. not only did they fix the problem they did so without charging an arm and a leg. All through the process they communicated what they found and were doing.

Wi
Review №9

Great service as always. Julian is the man.

Ca
Review №10

Great service with down to earth employees ..

Ab
Review №11

Great team 👏 Very nice people no pressure Honest work is always on point 👌 !!! 🐐🔥🔥🔥🔥🔥🔥🔥

er
Review №12

I brought my car in to have the fuel tank seals replaced due to a strong fuel odor. The job was completed quickly and efficiently, and at a fair price. The car’s engine light came on shortly after I picked it up. I took the car back and they worked on the car to fix the problem at no extra cost. There was no engine light on when I initially brought it in and they worked hard to return it to me the same way I brought it in. They were super busy, but still took the time to work on my car. They are professional and honest which is a rare combination these days. I will definitely use them again.

Ma
Review №13

Baileys is now a Big Ripoff.. they now try to get every dime that you have.. it is less expensive than the dealership, but whose comparing. First, make the correct diagnosis, complete the repair, and charge the hourly rate plus parts... No Science here.. Julian is a good mechanic, but its all about money now.Ridiculous...!!!!

ba
Review №14

Good Work a bit pricey but if you want it done right the first time come here Julian is a God send goimg out his way to get the job done.

Sw
Review №15

They talk to us about the problems and they when over service to fix and get a solution they gave us excellent service and customer care I will recommend them to my family and friends. Thank Jillian and Chris

BJ
Review №16

Mr. Julian and his team are the best at what they do. I will never take my car anywhere else. Greatest customer service in the valley. These are my guys.

Br
Review №17

I know it says European but my 89 yr-old mother-in-law got her Buick in with smiling service and less than $1000.00 bucks and that is better than a poke in the eye with a sharp stick!

Ho
Review №18

THANKS FOR KEEPING MY MOMS CAR UP TOO PAR AND FOR THE EXCEPTIONAL CUSTOMER SERVICE THAT YOUR CAR ATTENDANTS AND ASSOCIATES SHOWED UPON MY DAD DROPPING OFF THE MBZ

li
Review №19

Would give them ten stars and more the guys in my family love the great work they do, the honesty and integrity. Julian is the guy to consult with based on their enthusiasm whenever a problem arises. It is refreshing to have faith knowing that customer service is paramount having confidence knowing they take pride in their work.

Ma
Review №20

Highly recommend this auto repair shop for all your European auto needs. The staff is so amazing. Honest, knowledgeable, and so friendly and personable. I can not say enough good things about everyone I worked with there. If I could give them more stars I would!

Ye
Review №21

We always take our car here, they make a very good job, always on time, very nice staff, and they dont charge an arm and leg to get the car fixed.The first time my husband took our car, he told them that we just had one car and he needed to get to work that he might have to schedule an appointment for the following week even when the car needed the service done and they offered him a ride to work and picked him up after work.They totally take care of their customers, that why whenever our car needs service we just go with them.

Pe
Review №22

These guys work really hard. Julian is a great guy. They were honest enough to tell us to let go of an old car we had instead of continuing to work on a car that was on its last leg. We appreciate the honesty.

Ee
Review №23

I have message them to see if they can do a valve stem job on my my audi and never got a respond back only been put on seen. Guess theyre not up for the job knowing my audi is a European car

re
Review №24

I like the place and Julian, the owner, theyre always busy which is not a negative, that tells you people trust him with their cars.

Ke
Review №25

Great customer service. The guys there are awesome an 💯. Car runs like new. An was done in a timely manner. My go to.

Li
Review №26

They are professional and honest the best service from a mecanic shop I have ever had made a life long customer

Sh
Review №27

Great team of people that care about you and your car. They take the time to listen and understand any concerns you have about your car. Extra care from an extra special team!

Jo
Review №28

This place is awesome! I used to always bring my car to the dealer for repairs. I figured they would know my car better than anyone. Instead I was constantly over paying for incompetence. And then I found Baileys. The owner, Julian, is so nice and thorough. He is involved in all of the repairs. He called me multiple times while my car was there to keep me updated. It was the best experience Ive ever had with a mechanic. And to top it off, they washed my car! That may not be a big deal for some but it really sealed the deal for me. Ill never go anywhere else.

Wi
Review №29

This place goes up and beyond when it comes to taking care of customers.

Br
Review №30

Bailey European is one of the best shops I have ever taken my 2005 BMW X5 to. Julian Bailey the owner himself greeted me and made sure every one of my questions was answered. His service writer Joe was fantastic too. Always communicated with me about what was going on and kept me in the loop at all times.If you have a BMW or Mercedes I highly without reservations recommend Bailey European for service or any other mechanical work. The handled my extended warranty with no problems and even set up my rental car. My car came back to me fully washed and vacuumed.Thank you for your fantastic service. I look forward to my next visit.

je
Review №31

Knowledgeable and friendly staff... the owner is genuinely a nice guy...thats rare in life

Ro
Review №32

Prices much lower than the Mercedes dealership. Fast in and out, with genuine parts. We have recommended them to several friends.

Ju
Review №33

Top notch. Friendly

Ra
Review №34

Excellent service. They do outstanding repair work on European (noticeably German) vehicles. Highly recommended.

Ga
Review №35

Coolant light came on, brought it in, they topped off my coolant and sent me on my way free of charge in under 5 minutes. I could not be happier with the service I received here!

Mi
Review №36

Called to ask a question about my 2011 BMW 528 and he was super helpful to answer my question. I will definitely take my BMW here next time.

Jo
Review №37

Julian and Joe will take good care of you. Fast honest and fair pricing

Gr
Review №38

I really wish I got the same amount of amazing customer service as rest of the reviewers. Typical shop I guess, you take your car in and they hand it back worse than it was before. My Benz had no issues whatsoever except needing reassurance that my catalytic converters needed replacing or not, they kept my car for 3 days and upon return, my speakers no longer worked after they ran tests on my vehicle. (I know this because my steering wheel was in Entrance Position and clock had been reset and showed pixelation). Owner Julian had a look and refused to honor that his shop had damaged them and insisted that they had nothing to do with it and would not continue working on my car unless I PAID them. Contacted Automotive Bureau and am still waiting for my refund, whatever happened to customer satisfaction? Clearly they dont care and I would rather dig out an extra $$ and take it elsewhere, unfortunate experience and wish the best for the rest.

j_
Review №39

My car was brought in yesterday for a brake job. Great customer service and would definitely recommend them to my friends and family. Thanks, Julian!

L
Review №40

Mechanic you can trust and knows his stuff.

Ty
Review №41

If you have a European car and need repair work for it, Bailey European is the place to go. The premier repair shop in Fresno.

Ce
Review №42

Had transmission problems explain to them the issues. They said they could figure out whats wrong because they have the software for bmws. ..so they cared me a $105 dollars just to say that cant do nothing about it and that I need a new transmission. ..wow no diagnostic paper was given to me or explaining the issue...this place basically robbed my money..the owner is just a fake..save your money go to a real transmission place not a repair shop people cuz they dont know

Cr
Review №43

Julian and his team always fix our classic Mercedes.

Eu
Review №44

Straight and to the point. Julian is no-nonsense. He found and fixed the problem with my VW Jetta TDI. My vehicle he was repaired quickly. Julian is inexpensive. I see mostly Mercedes and BMWs at his shop. I would take the VW back to Baileys European. NOTE: For you sensitive customers, Julian may seem rude, but hes not. Hes extremely busy and attends to every customer as fast as humanly possible. His mechanics dont have time to, chit-chat with the customers as they are working to get the customer(s) fast and efficient repairs.

Ol
Review №45

Been taking all my benzs to Julian for several years now. Tried all the other european shops around and Julian is definitely head and shoulders above the rest. Even when i owned a CL600 or our current GL450 which are not as common, Julian gets has teh answers and provides clear and concise information.

Ja
Review №46

Took my sprinter in to repair a bad code they fixed and Didnt empty out my bank account 😊

ja
Review №47

Friendly and trustworthy

Mi
Review №48

Great business, very nice people.

Ba
Review №49

We have used Julian for several years. He is professional and really cares about his customers. We have had both domestic and foreign cars, and Baileys will always be our choice for maintenance and repair of our vehicles.

De
Review №50

Too expansive

Ar
Review №51

Good food

Ma
Review №52

Great service for a fair price. I am now a regular customer

Information
1 Photos
52 Comments
4.4 Rating
  • Address:32 W Spruce Ave, Fresno, CA 93650, United States
  • Site:http://bailey-european.com/
  • Phone:+1 559-492-2271
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:7am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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