Scott found me an affordable policy fast and easy. I completely everything in my car on my lunch break. Impressive.
Wonderful service with Derezz Scott! She helped us out so much and made the process easy!!!! Love her!!!!!!
I called looking for auto insurance. Nothing special just state minimum. The person I spoke with didn’t bother to inform me that you CANNOT BROKER state minimum insurance. So instead he added roadside to the policy even though I didn’t want it!!! That way he got away with charging me $168.00 in broker fees. I had to call the actual insurance company to get the roadside off the policy since I carry AAA roadside and Verizon roadside. So I certainly didn’t want another one .and he never even asked me if I wanted it. Unethical is an understatement. Like there’s not enough people out there trying to get over on us.I’ll be in contact with somebody’s supervisor to continue with my dissatisfaction with the business practices that the kings Canyon office practices.Terri Hubble
I’ve been working with Scott for a couple years now I highly recommend this man for all your insurance needs
Called for new insurance and I talked to Scott… I Highly recommend talking to him for any information,Super Fast, Professional&Polite!
Scott is amazing he made getting insurance so easy and fast and helped me reinstate my registration thank you so much
Had to speak with a Superior....Blanka due to the lower level agents Scott, Lucy, and Amanda not being able to remain calm, answer my questions and actually finish up my new insurance policy addition. I refuse to be squandered and belittled by customer service reps, when this is their job and get paid for it! Just remember the CONSUMERS hold the power, these services and companies remain in business because we chose to do business!
Scott was so fast, helpful, and got me exactly what i asked for and had so much patience!!
Update: Received an email from my insurance saying they would be canceling my insurance so I drove to Freeway and was kindly welcomed in by Amanda Russo. She was very courteous, listened attentively and resolved the issue that I was having within a short amount of time. Amanda communicated very well and clear I’m very happy with the customer service that I received. Thank you Amanda for helping me outAlex Vasquez helped me add another vehicle onto my insurance. He spoke very clear, demonstrated professionalism in his work ethic. He quickly took care of everything and sent me my new insurance cards via email. Thank you Alex for being patient, for being courteous and helping me get a good deal on my insurance.
Scott helped me get insurance yesterday and the process was really easy thank you
Absolutely love calling in talking to Scott every time I’ve called thinking I have a problem he clears it up so fast. Thanks Scott keep being awesome
Outstanding service! Lucy was very helpful in understanding my situation! She help me get insurance at a very low monthly! She made me understand and speaks Spanish. Next time someone says “hey Juan I need insurance do you know anyone? I’ll say yes, go to Lucy in Fresno kings canyon! I HIGHLY RECOMMEND HER! ⭐️⭐️⭐️⭐️⭐️
Víctor hooked me up with some cheap insurance and knew what he was talking about. Explained to me all the coverages there is and gave me the best one for my car.
Lucy P. is a godsend. She was extremely helpful, professional, polite and respectful. She helped me get out of a really tight bind I was in and got me insured incredibly quick. I would definitely recommend her and Freeway Insurance.
Talk to Scott today he was great help I will be calling back next month to purchase
Visited the office and a gentleman named Alex Vasquez helped me. He answered all my questions and was very happy to do so. He was very helpful! Alex is what makes freeway insurance great! Great service over all! Would definitely recommend anyone visiting the office to ask for Alex.
Talked to Scott and he was a big help with my insurance today thank you
Lucy was very helpful and friendly. She insured me right away. It was super easy. I am very happy with my insurance and Lucy.
Scott is always available when I have questions His customer service is amazing!
Leech! They rope you in with a big unnecessary down payment. My policy got canceled due to them not helping to put the correct info and they wanted to open ANOTHER policy and make another UNNECESSARY down payment which I had only gotten a policy a month ago! LEECHES! They are there for your money and not to accommodate you to your needs!No vayas aquí, solo toman tu dinero y te hacen pagar un gran pago inicial. no vale la pena su tiempo, sugiero ir a otro lugar. NO TE VAYAS!!!!
Scott is very attentive. Helped me out in less than twenty minutes, very professional! Highly recommend getting your insurance through Freeway Insurance!
Got insurance quick and easy thanks to Scott !
Called in earlier and talked to Scott he was very helpful I liked the prices that he gave me I will be switching as soon as my current insurance ends
I’m shopping for a new car and thought might as well shop for insurance at the same time so I called freeway and spoke to Derezz Scott he was very patient and answered all my questions even though I told him I wasn’t going to purchase today which was a surprise. He found me a great rate and as soon as I buy my car I’m calling right away. I recommend you ask for him!
Amanda Russo did well up until I signed contract and paid the 160 dollar fee. Bogus info was given to me and was terrible at returning calls. I will pursue a total refund. Place sucks!
Scott was very helpful and very nice today he took care of all my concerns
Derezz is always a pleasure to work with, I’m taking care of In the most effective and professional way! 10/10
Hi i just have to let u all know how EASY it was to get insurance with this company. My insurance broker SCOTT, was the best, he was very knowledgable, experienced, very polite, he knew what kind of coverage i needed, and he even worked with me on the down payment. He had EVERTHING in order, ready for me to sign. I would give these guys a solid 10!! (10 being over excellent) If u need insurance i would definitly send u to FREEWAY INSURANCE!!!!GOOD JOB SCOTT AND TO U ALLRESPECTFULLY, CHERYL TRUDEAU
I was helped by derezz Scott, she was awesome and helped us get the best rates. Appreciated all her help.
Getting car insurance can be so difficult but i had the pleasure of working with Derezz Scott over the phone. The process was easy and i was given all the information i needed. Plus i saved some money and thats always great. Thank You Derezz again for all your help!
Very good prices and excellent service. Scott was very helpful and polite.
Scott helped me out today, found me a great price and the process was quick and easy
Bought a new car yesterday, I called in to switch my insurance and Scott helped me out, made the process really easy and also saved me money!Thanks Scott
Scott gave me great customer service today. Thank you
Had a great experience, wonderful place super simple to understand employees. I highly recommend to get your insurance here.
Went in to the office because my insurance was canceled and sat down with Scott and he took care of everything and assured me it wouldn’t happen again. Thank you Scott
Finding the right insurance agent sometimes is not easy I found Lucy she is professional she is patient she is very intelligent has a great understanding of insurance and I dont think I would like to have another agent if it wasnt Lucy
I was recommended to victor and i was not disappointed i was buying a car and he helped me fast and cheap. thanks victor
Called in yesterday about my insurance and I was upset until I spoke to Derezz Scott. He helped me and cleared everything up and by the time we got off the phone I was a very happy customer. Awesome customer service! Ask for him
Derezz Scott was one of the best customer service agents I’ve ever spoke with, especially in insurance. Beyond helpful and extremely kind. This is why customers stay.
I bought insurance from Derezz Scott a couple weeks ago, I called him today just to verify a few things he was available, and had excellent customer service. I recommend any one coming to freeway insurance to ask for him
Every time I call in having questions or need help Scott is always there to assist me
Lucy has been my agent for 10 years, started in Hanford and followed her to Fresno. I can always count on her giving me the best rates and coverage I’m looking for. 100 percent recommend her expertise.
THANK YOU to Mr. Scott best insurance agent I’ve spoken to, get your insurance from him!
Im so happy that Scott has been a God sent to Me. Im very Happy That He helped Me 😊😊😊
Derezz Scott helped me get insurance today and I had a great experience, if you need insurance ask for him!
Just wanted to say that Victor and Scott are great agents and very helpful.i recommend them to anyone who needs to get insurance.
Lucerito was super friendly and professional. She helped me find a low monthly rate. I am very happy with her service. Thank you Lucy!
I had a great experience with Victor Michel. He gave us very good service and he was relatable. And relay knew his job well.
Got help from Scott yesterday and he took care of everything thanks man.
I had the best experience with Derezz ScottWas Very helpful and knowledgeable I would highly recommend
Was struggling to find anything affordable on my own but Victor was able to help find me something in my budget. I would definitely recommend.
Went in to the office today with a few problems and Lucy and Scott dropped everything they were doing to make sure my policy was to my satisfaction thank you guys you’re awesome
Victor michel is the best ...he patient and very helpful answered all my questions and listened to all my concerns highly reccomend victor for all your insurance needs thank you .....
I went in to the office looking for auto insurance the agent that help me was Alex Vasquez he help me find a company that was affordable and had enough coverage I was looking for. I highly recommend him.
If you need insurance ask for Scott his customer service was amazing today
Victor was very knowlegdable in understanding what i needed with my sr22 i highly recommend him
I can say enough good things about my rep. Derezz Scott. He was very professional and on top of everything I had a question with. He took the time to throughly explain my plan and my options. He was able to find me a great quote and I am leaving a happy customer. I would leave 6 stars if i could!!! Thank You Derezz!
Victor was very helpful and stayed connect with me. I called him a month prior to getting insurance due to some hiccups with the dealership and Victor didn’t hesitate to call me and see how things were going. If you need insurance I would recommend Victor.
I’ve been with Freeway insurance for over a year and recently I went to pay my bill in office and Derezz Scott took a look at my insurance and in like 10 mins was able to find me a new quote saving me over $20 a month. I highly recommend this insurance they’re amazing
Scott was really helpful throughout the process and made it easy for me
Okay so Victor started me off right! I appreciate you, but Derezz!! Straight looked out for Me, not only did I appreciate her customer service but going the extra mile to assist ALL my needs! SPOKE VOLUMES!!!THANK YOU DEREZZ AGAIN FOR ASSISTING ME YOUR AWSOME SAUCE!!~_~
Thank you so so so much to Alex Vasquez for really helping my husband & I with our car insurance!!!!! Definitely went above & beyond to get us a really good deal. Really cool guy. Appreciate all your help and time. I would absolutely recommend talking to him, so if you need any car insurance please ask for him!
They got me a better deal
I always thought getting car insurance would be a stressful experience, but lucerito was very helpful. I would recommend lucerito to all my family.
Victor was very friendly and great to talk to. Great service.
Scott insured me today quick and easy
Excellent service. After looking for quotes elsewhere and no luck getting the price I was looking for I decided to come in to Freeway Insurance. Derezz Scott helped me find the best & most affordable price for my luxury vehicle. He made the process very easy, quick, and explained everything thoroughly. Great customer service. Definitely recommend!
Juan was Very helpful and helped me find a cheaper policy and I didn’t even ask him for it. Ill recommend freeway to my friends and family. Don’t go to that big chicken you see on every corner. Juan’s the man
Van sold me an insurance over the phone and didn’t fully disclose all fees. When signing the papers I asked questions and he rushed me to get off the phone. Then i get a charge on my debit card that were not verbally disclosed. I would not recommend this insurance place.
Derezz Scott was very helpful with helping me get what I needed and situated! Big thanks and I strongly recommend you go visit! Ask for Derezz he’ll make sure everything gets handled, in a timely fashion !
Lucy was my agent today. She was very through and fully explained the full scope of freeways services. Also the manager Kelly was very kind and made me feel welcomed. Thanks you 2 I am a very happy customer.
I came in a few days ago & Derezz Scott was the one who helped me out what an outstanding young gentleman so helpful answered all my questions & concerns I will definitely be back to get car insurance. I also would highly recommend him thank you!
I called to ask questions regarding the insurance I have already and Mr.Scott (Derezz Scott) helped me understand what a discount I can get with Freeway Insurance Mr.Scott help me see I can get a better rate than what I’m getting now. I let Mr.Scott know that as soon as my policy is up I will be getting my insurance through Freeway Insurance. The fact he took his time to help me knowing I was not ready right then. Makes me want to go back to Mr. Scott for my insurance needs.Thank you
If I could give zero stars I would. This guy Van write my mother an insurance policy and then when I went in to ask questions they said it was some other guy in a totally different office with a totally different name that wrote her. They charge huge broker fees and when my mom needed to make changes on her policy she was told she had to go through the direct company directly that there was nothing the agency could do when THAT IS WHAT THEY ARE THERE FOR! And that is what the direct insurance company said as well. It seems like a huge company with barely knowledgeable agents who are just trying to make their huge broker fee. Luckily my mom has found a better insurance agency to go through, NEVER will go through Freeway/Cost-u-less again.
Victor was my agent. He was super helpful and very friendly. Got me the best rate with what I needed. Very fast too =)
I have a car insurance with this company. However, the principal company is Infinity insurance. A long time a go I went to the office of freeway Insurance to talk to a broker. I wanted to remove one of my cars from the insurance, and they told me I had to pay $190 to remove it. That was crazy. Then, I called the principal insurance that was Infinity insurance and they removed the car for $5. This is my experience; please dont let them stole your money.
Good customer service 👍
Awesome service. Natalie provided excellent customer service and was very professional with me. She walked me through the steps I needed to go through and even contacted me after finishing the steps to make sure I was satisfied with my insurance. She got me the best possible deal I could get with her and I would recommend anyone to her for insurance. Thanks for the great service
Victor Michel great customer service!
Scott was very helpful and very respectful
I got auto insurance a few days ago. Van helped me. He was great. Very detailed, fast and explained everything to me. I would highly recommend Freeway Insurance. I was even able to do all of it over the phone.
Have been trying to get my sold car off of my policy for almost 2 months now. Called too many times and have requested this way too many times. Two people have told me they’ve done it and that they’ll call me back with my new payment for the month but the car is still on the policy almost 2 months later.
Alex Vasquez was super helpful. He was very thorough when explaining to me everything I needed to know. Made the whole process so much less stressful.
Good Experience with Freeway Insurance, Needed insurance right away and was insured in about 1 hour for my my brand new 2016 car. This is the place to go if you need fast insurance but with great reliability.Big Thanks to these wonderful ladies for getting the right quote for my car!Tania Silva - She got me a quote right away for my new car and was able to schedule a time for me to come in the same day and get insuredBrenda Soto - This young lady was able to assist me in the process of getting me insured within the hour. Very appreciated for her service and great personality!
Went into the freeway insurance kings canyon office the other day and left with more coverage and a better understanding about how insurance works. My agent Peter Merino walked me through the entire process. He used a mat to illustrate the various types of insurance coverages and helped me pick out a plan that addressed all of my concerns but more importantly one that fit my budget. I was in and out of the office in less than 30 minutes. I really enjoyed my experience there and would advise all of you to ask for Peter.
Van is the man with a plan! I was ready to not take the policy but he helped. It was pleasant experience. Great customer service. Who ever hired him should throw confetti on him!
Van was the best! Helped me get great auto insurance quickly and answered all my questions. I would highly recommend!
Extremely nice and genuine, and helpful!
I went in last week to make my payment for december, the broker/rep that I spoke with, Rico (super helpful!), told me that I was due for a review of my policy, so I went ahead and did the review with them. Rico said that I could get a better price with more coverage, which was cool because that was what I was going to be looking for in the future. In short, I went in for a payment and left with a way better policy than the one I had. Good Job!!
Cheryle was a very nice person help me out getting my insurance 🥰 aka Lisa Bo
If you want to leave with a great customer service experience, ask for Tania! My first time at this location & she definitely made my visit there, worth my time. If you have any questions she will gladly help you out and provide you with the information youre seeking for. Thanks a lot Tania.
Friendly and Helpful. Gave me good advice on switching.
So far starting up was fantastic and easy. They really worked with me and I didnt have any problems. Love the roadside assistance that comes with it. Great customer service. Very low rate for me and I am a new driver on the policy by myself.
All employees are very nice and greet you right away. I was personally helped by Brenda in the Kings Canyon location, she was very helpful and did her best on trying to find me the cheapest deal. She made me feel like she really cared and thats what made me feel more comfortable. Great service!!!
Have been with freeway insurance for the last few years. My agent, mr. Victor Michel has been very attentive to me. Very helpful, and understable person. Keep up the good work, victor.
I had an excellent experience at the Freeway Insurance on Kings Canyon. Brenda Soto helped me find the best deal. She had excellent customer service. She showed me a lot of options and helped me find a great deal. I will be recommending this place to my friends and family.
Juan was very professional employee...I would recommend a friend to go to him.
My experience was completely helpful. Loren was very thorough with my policy and made me feel comfortable through the whole process. I recommend anyone seeking insurance help to come here.
Car insurance is super confusing, but when I went in to get my first auto insurance on my own it was explained in a way that was super easy to understand. I was helped by a broker by the name of Rico, whenever I have payments or changes to my policy Rico is always so helpful! Everyone in this office looks really professional. Props to Rico and everyone else at this office!