We were traveling thru the area when our van broke down & we had to have it towed somewhere to be fixed. We chose Jakes due to Google reviews and are glad we did! They were able to look at the vehicle within one day and it was fixed the next. The price was fair and they communicated well with us.

Excellent customer service, explained the work and cost ahead of time. Estimate was fair and the work met the estimate exactly. Car was running amazing when I picked it up. Seems to be running 10x better. Would highly recommend and will be using their services myself again!

They solved a steering problem three previous shops could not. They were on time with the appointment and kept me informed the whole way. They also found and fixed another problem. They are efficient and very reasonably priced. I will definitely use them again. Ask for Heather, she is great.

Good price and did a great job!

The owner is super knowledgeable and friendly! I live in Toledo and needed some assistance this morning and I was squeezed in and given a great explanation of what was going on with my vehicle. Thanks Jakes!

Great service, very professional and completed the work needed in a extremely timely manner!

Got my wifes car fixed in good shape. Fair price. I will go back.My former mechanic retired. Think I found a new one here

Great place and awesome mechanics and staff

I love this place. Heather is the best!! Very experienced mechanics!! They treat you very well!!

Fast appt made and im not waiting weeks to get my vehicle in. Friendly staff.

Never been but thats a good place to get repairs by roomer!

It was horrible, my son got his car towed there after running out of gas, he was charged fees for battery charge and diagnostic check, and charged 255$ for running out of gas.

Did a very good job, fast, got me in in a couple days, was werry with a lone garage instead of a dealership, but was very impressed and will giving all future business to them.

They did an excellent job on my Honda. they got us in fast, and our car done quick. the staff was super nice and explained how things work and the reason for our issue.

I called and made a appointment because my check engine light was on, I have a diagnostics machine on my car, I let them know what the code was and waited all day they never called. I called them at 4:55p to see what was going on, she didn’t even know who I was and what I was talking about, she put me on hold for several minutes She came back on and said I thought somebody had called you I replied no I haven’t heard from anyone she said sorry we’ve been busy and then proceeded to say things that were wrong with my car that only a mechanic or somebody who works on a car would understand, I replied that the code on the car said there was something wrong with the catalytic converter, she then said what do you want done, i said I want my car fixed and there was a pause, I told her I was just going to pick up my car.We have been going to Jake’s for over 10 years and every since Jake has retired and we’ve taken it to the new people we’ve had issues with our service, the first time I thought OK things happen but now I’m seeing that there’s definitely a problem . We are a hard working family and just want good service I hope they can Improve in the future.

Excelente service, very knowledgeable staff!

Jakes is the most reasonable and honest place I have ever taken my vehicles to.

Quick service done right the first time

I have taken my vehicle here 4 times. They do good work, and actually took me into the shop once to show me something I should keep my eye on or have them fix.I like their honesty. The last time I was there I knew it was going to be an expensive repair. It actually went over what the estimated cost was, but they called to ask if I wanted them to continue. I said yes. Then they called again and said they found a lot more wrong and it would cost double, if not more, the first estimated cost.I am glad they kept me informed.

Great customer service

If you need anything done this man is a miracle worker. Fixed my exhaust in no time and didnt over charge me like many other places.

I took my car in for an estimate to resolve AC issue. They said I needed a new compressor kit and quoted me $1250, stating the kit cost $500-750 and it was a 6 hour job. The quote was ridiculous so I thanked them and left. A friend of mine 5.5 hours away is a mechanic who told me what part to order and offered to put it in for less than $100, since it was in reality only a 2-3 hour job. The kit cost $315. However, being a good mechanic, he checked things over before changing it out and discovered the true issue was a faulty low pressure switch. A replacement switch costs $35-55. So had I listened to them I would have paid an unnecessary $1500, if not MUCH more since the switch out would not have fixed the issue and heaven only knows what they’d have invented to get thousands more out of me.

I called and made a appointment for a simple brake and oil change. They scheduled it a week later which was ok since I thought that would mean that it would be worked on that day. However, I dropped off the car first thing and they said they would call. The later afternoon came and no one called. I called them and they said it just got put in. When I asked if it would be complete by closing, she said “it depends on when they get it done”. I dont understand why you bother to make an appointment if they dont bother to work on the car the day you make the appointment. They didnt have the brakes or oil changed for 3 days. Why does it take 3 days for a scheduled brake and oil change? A friend had taken her car there for a light bulb change and had an appointment. It took over a day to change a light bulb. Ever since Jake sold the company, it has went bad. I dont trust this place anymore. They need to learn how to schedule.

Honest people when it comes to helping there customers. They have good prices when it comes to fixing your vehicle.

They are always very fair and do a good and fast job

Excellent work at a excellent price

Always great service!

Im not much of a reviewer, the last thing I want to do is spend more time typing in front of a computer after work, but after the service I received from Jakes I feel obligated to write a review. Ive been to many mechanics in my life, but its rare that you find one who is willing to do the right thing.I took my car in to get the fuel injectors replaced. This is a labor intensive job that made me cringe at the thought of doing it myself. When I got the car back, it ran fine for a few miles, then another cylinder died. I took it back to Jakes and he looked at the car and made it right with no complaints whatsoever. He found a faulty fuel injector after the replacement. I even was stuck at work late the night the car was complete and Jake still made time to talk to me after the office was technically closed.I know I can trust the knowledge and expertise at Jakes (since hes worked on my cars previously) and if their is a problem, they will own it and make it right.

Great customer service

Friendly fast service

Not very happy guys. Asked for change of plugs and wires because I had a misfire.I get a call Friday afternoon your truck is done.Yall changed 1 plug, 1 coil pack & charge me 150 bucks.Heading up the road my truck is misfiring. Thanks for not following directions and helping me to piss away some hard earned money.

Good service, slow office

They are reliable and honest

Great honest service

Very helpful