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P.W. Stephens Enviromental, Inc.
4047 Clipper Ct, Fremont, CA 94538, United States
Comments
Je
Review №1

They offered a competitive quote for the work, and were very helpful in getting it scheduled. The work area was sealed well, and they seemed to follow all proper procedures.It took them rather longer than expected to do the final cleanup after the removal, and they missed the asbestos tile in one of the rooms -- but they came back and took care of everything, and it is now in great shape. I think they are just a little disorganized.If working with them, I recommend being very clear on the scope of work and the timing, and staying in close communication throughout the process.

Cr
Review №2

I just had great service from these guys. It was a small asbestos job, and I thought Id have a hard time getting their interest, much less be given any priority. But they took care of me immediately, got me into their schedule in a couple days, always answered my calls and questions. It was a really pleasant transaction.

Ja
Review №3

The best price out of the three quotes I got and they did a very professional job.

Jo
Review №4

The people at P.W.Stephens are the best !We have been working with P.W. Stephens for the last couple of years, they are true professionals.When ever there is a environmental issue with one of the properties we manager, there is only one company we call and that is P.W.Stephens .Stokley Properties would be happy to recommend them and their services

A
Review №5

Great company to work with. Very knowledgeable and responsive.

Pa
Review №6

Love PW. Cant get much better service.

Da
Review №7

Project manager was very professional and abatement went like clockwork. Made a tough insurance claim situation easier.

La
Review №8

They were super nice and helpful!

Ja
Review №9

Very friendly, flexible, reasonable and reliable!!!

Sh
Review №10

I never give bad reviews. I love leaving great and positive ones. If I don’t have anything nice to say, I don’t say anything at all. But with this, I cannot let it slide. PW Stevens came for Asbestos Abatement. Our ancient ductwork in the crawl space beneath our house tested positive for asbestos. I was told that they would come and safely remove it. The access to the crawl space is in my son’s closet. I was told everything in the room would be covered in plastic and our vents would be sealed.The gentleman were very courteous, despite struggling to communicate. I know some basic Spanish, but found that Google Translator was more effective. I used that to help us ask/answer each other’s questions. Great tool to keep in mind.However, I didn’t stick around to hover and make sure they did things to standard. They were rolling out plastic on the floor as I was leaving. I requested for them to cover my son’s belongings really well (I was told prior to their arrival that all would be covered and sealed for our protection).I was told that they would be finished around 3:30pm. I came back at 2:30 and they were already gone. All of the asbestos ductwork was out in the front yard wrapped in plastic.Now, the reason for my single-star review is not really from walking into a cloudy, dusty house. It was walking into my son’s room to see it caked in a layer of dust on his TV, x-box, and all of his toys, games, and collectibles on his shelves. They didn’t bother covering! I think they only covered my son’s bed. They left their step-stool and piles of dry paper towels that they used to dust or wipe things off with. I expected more care or a level of concern that it’s a hazardous dust that they were there to protect us from.It might be completely industry standard that they “seal” the vents with regular blue masking tape, but it seemed cheesy to me. Two of the vents were lifted out of their slots, allowing whatever particles to drift up into our living room and into my other son’s bedroom. They probably lifted up while the gentleman was trying to detach the duct. Masking tape doesn’t stick well to carpet.All in all, don’t expect this company to protect you from the asbestos that you hire them to come and protect you from.The company that came 3 days later to pick up the asbestos, takes the wrapped bags of asbestos out of the outer cover of plastic right in front of my husband’s office and son’s bedroom window and tosses them in their truck. They wore high-end hazmat-like respirator masks, at least.I’m glad I wasn’t the one who paid for this “service”. I would want my money back.

Information
10 Comments
4.7 Rating
  • Address:4047 Clipper Ct, Fremont, CA 94538, United States
  • Site:http://pwsei.com/
  • Phone:+1 510-651-9506
Categories
  • Asbestos testing service
  • Environmental consultant
  • Pest control service
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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