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A B Appliance Services & Repair
300 W Main St, Freeport, IL 61032, United States
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A B Appliance Services & Repair

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Ma
Review №1

Thomas fortunately got me scheduled for dryer repair the same day I called since the tech was in my hometown. He was courteously informative about what I should have prepared for the tech (i.e. pets contained away from the dryer) and what the service charge would be. Andy called me before he arrived, gratefully earlier than the appointment. He honked to let me know he was here. Andy was courteous, professional, quick, and able to replace the thermocouple to get the dryer working again. He showed me what was repaired and double-checked his calculations for the entire repair which was more than reasonable for my used but still useful dryer. I highly recommend AB Appliance and will call them again for the next appliance repair.

Ma
Review №2

Tried to call about my dryer but it just rang and rang...couldnt even leave a message...kinda disappointed that I couldnt even leave a message for them to call me back...then you call me about your one star review...really...who does that... I did end up talking to you and couldnt even give me an estimate on installing a timer on a dryer and I have the parts...also your website says you open at 8am..and just so customers know both the Freeport number and the Stockton number take you to the same person...Thomas

Ma
Review №3

Very courteous and professional service. Washer is working much better now! Reasonable pricing. Thank you, we will call again for future appliance needs.

No
Review №4

Andy did a great job of diagnosing my oven, ordering the part, and fixing it in a timely, friendly manner. AB is my new go to for fixing my appliances. Thanks again Andy!

Al
Review №5

We had a great experience with AB Appliance! Andy was very thorough and helpful when he came on the service call for our washing machine. If you want an honest job done and done right, AB Appliance is the company to use.

Ja
Review №6

Service man was on time respectful and fast I will call them back for any repairs I need again A1 service

Ho
Review №7

I called a week ago to get information from them because a friend gave me their number. They didnt answer the phone which is no big deal so I left a message. It has now been a week and they still havent responded to my call. And yes I left my name and number, they just dont care about getting business I guess.

Sa
Review №8

So happy about the service I received on my dryer from Andy. Very professional and prompt service. Will definitely use their business again

J.
Review №9

I was very happy with my experience with AB Services. I will be will be sharing your name and recommending you to any one looking for repair servics. Andy was my service guy and was on time and, very professional. Thank you for the speedy response and repair. Tina Kuniej

An
Review №10

We have had this company do repairs on a few of our appliances. They are always wonderful! They get to you as quickly as they can. They are very professional, and let us know the total before they do the repairs. Make us feel like very valued customers! Their work is always top notch, and we know we can count on them to do a great job, with excellent customer service.

Ki
Review №11

We had a problem with our stove. We thought the wires had melted. Andy did an awesome job checking the entire stove. Looked at all the wiring and assured us that it was safe to use. I definitely will be calling them for any problem in the future.

De
Review №12

Andy was a delight and very professional

An
Review №13

My older Maytag washer was having problems and I wasnt sure whether I should try to have it repaired, replaced with a new one or replaced with a used one. I contacted A B after reading other reviews and they sent Andy to my house promptly. I am recently widowed and these kinds of decisions are difficult for me. Andy laid out the options and in doing so helped me to make the decision to repair the machine. The part wasnt even available any more but A B was able to locate one that would work and my washer was repaired within the same week. I am very happy with everyone at A B including Thomas, whom I spoke with on the phone, and Andy who was so kind and professional in every way.

Ri
Review №14

Highly recommend these guys. Got out quickly did the job. Reasonable rates. Andy came out and fixed my washer and dryer. He was great.

Ni
Review №15

After contacting AB about our electric range issue, they responded quickly and Andy was very professional and got us back up and running.

No
Review №16

Timely professional service. Arrived within time promised. Gave us options and his professional opinion on how long repair may or may not last; or if just buying new may be our better choice.My only suggestion is to please dont put tools/toolbox on other appliances. I saw him put these on my dryer as we were talking and I was thinking... Yikes is it getting scratched up?! At least ask for a towel or put on rug on floor.

de
Review №17

I have had Andy fix all of my problems with washer, dryer or refrigerator and he does quality work, hes friendly, and easy to talk to and it doesnt cost an arm and a leg. If you want a good quality job done you need to call A B.

sh
Review №18

They never called me after leaving message.

Pa
Review №19

I will definitely be using and recommending them in the future. Personable, professional, friendly service. Same day service for my washer repair. Fair pricing for repair.

Tr
Review №20

The service tech was very nice, polite and informative.

Ca
Review №21

They were courteous and prompt. Andy even came a little earlier than scheduled. The price was reasonable, and my washer is fixed. Cant ask for better.

Je
Review №22

Andy came out within and hour to repair my dryer. He was super friendly informative and efficient. Will definitely be calling them for all of my appliance repairs! Highly recommend!!

Ap
Review №23

Great experience! I called and they got me scheduled for the next day. The repair man that came out gave me almost an exact time that he would be there, instead of these 6 hour windows that other places give you. He was friendly and figured out what the problem was and got it fixed all in just a couple hours for a very reasonable price.I was extremely pleased!! Will be my go-to if/when something else breaks.

Th
Review №24

Great company. Needed my dryer fixed and Andy got out here right away. He did great work and very friendly. Highly recommend his company for your appliance needs.

Ja
Review №25

Ive never had speedy service like I did today, called the appliance store spoke with Tony. He told me he was going to dispatch Andy, and hed be here in 10-15 minutes. Sure enough he was here, and fixed my dryer that was very reasonable. Ill be referring your business to many of my family and friends. Thanks again A B Appliance Services & Repairs!!!

St
Review №26

I was really impressed with this company. When I called and explained the problem with my washer, they were quick to schedule a time for the repair man to come out the next day. He arrived on time (called when he was on his way from another appointment), was very professional and knew exactly what the problem was. He had to order a part, but he was able to come back and replace the part in no time. I would definitely call them again for any future appliance break downs!!

Jo
Review №27

I have contacted AB Appliance on a few occasions and have been treated very well each time. Andy has always tried to help save me money by repairing parts on appliances instead of trying to sell replacement appliances. They are always polite, professional, honest and response times to calls has always been fast. I would highly recommend them and as long as they are in business I wont be calling anyone else for repairs.

Bo
Review №28

I have had my stove and dryer repair by AB Appliiance. Highly recommend this company.Andy is my service man. Friendly, honest, respectful, and caring. Quick service. Totally agree with all the other reviews.

al
Review №29

NICE service man. Prompt phone calls. He explained all my fridge repair.

Cy
Review №30

Very fast service and very knowledgeable. Checked out the problem same day I called and part installed within two days and call next day to see if appliance working OK. Definitely will call for future service..

Do
Review №31

N.h l

Ma
Review №32

Fair pricing and great service. Highly recommend

Ke
Review №33

Fantastic service! From Tom at the office to Andy the technician, everyone was so professional and friendly! I definitely reccommend!!!

th
Review №34

Good

Information
7 Photos
34 Comments
5 Rating
  • Address:300 W Main St, Freeport, IL 61032, United States
  • Site:https://abrepair.com/
  • Phone:+1 815-235-9921
Categories
  • Appliance repair service
  • Appliance store
  • Microwave oven repair service
  • Refrigerator repair service
  • Washer & dryer repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–12pm
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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