Such an amazing company! I had such a great experience with them. Very professional and trust worthy! Thank you Compass Towing for all your help!!! I definitely will be referring all my family and friends to you guys.

After a nightmare weekend with my insurance company, Dean was dispatched to pick up my vehicle and had my vehicle at my house ASAP. He even recommended a place to have my windshield replaced to save me money. He and his team member were professional and kind. I would highly recommend for professionalism and timely work.

Received outstanding towing service for my vehicle from Dean and Billie. Arrived slightly ahead of projected ETA, and quickly, properly uploaded my AWD vehicle; then safely transported it to the dealership. These guys are very courteous and highly professional. I definitely recommend them if you need towing service.

My kids vehicle stopped running possible alternator issue. I called my roadside assistance and told me that 30 to an hour but they never showed. I called and they dispatched Compass Towing, they called me and told “we’ll be there in 5min” no lie. As I got there to meet them the driver, I think it was James. Got my keys and said “ we take care of it” “I can go” I asked. He “yeah I know where to drop, done it thousand of time” he was taking it to another shop that I had already told him to take it. At this time I didn’t know he could get it done. I asked for business card for future towing services. To my surprise they do repairs. So I ask “you do repairs?” He never sold his business to me or said that they could do the job. To me that’s honesty and ethics. I told him take it to your shop and let me know what’s going on. Great experience!

This is hands down the best experience I ever had with a tow truck company and believe me I have had many. Not only did Dean drive to take my call when many others did not. He drove from Fredericksburg to DC, When he arrived the vehicle could not enter due to clearance restrictions. Without hesitation him and his assistant James walked to my car and were able to get it started by hitting the starter with a hammer. Many drivers would have left as soon as they saw they could not clear a garage entrance. They were super pleasant and professional if only everyone could be like these guys the world would be a much better place.

Best experience with a towing company ever. After getting a flat in the middle rush hour on a Friday night on 95 South, they were so fast to helping me out. Great price and super nice. Will definitely use them again if I ever happen to need a tow again!

We went on our weekly car trip from MD to VA. We do this practically weekly, Saturday evenings. Welllll... my certified, practically new 2016 Honda Civic abruptly broke down in VA. About an hour and a half away from home, most things were starting to close, I was put into contact with one of Honda’s partner emergency roadside assistance companies, Compass Towing. James from Compass came as quick as he could - the entire process did take about an hour (delay wasn’t Compass’ fault), as expected, but he was amazing. He even attempted to jump start my car, hoping it would save us on having to get it towed. He actually seemed like he cared about us, which made this absolutely awful experience a lot better. Unfortunately, after trying to jump start it for 30 mins or so, he eventually called it quits and started putting it up on the tow bed. Of course, I’m devastated over my car, but still taking the time out to leave a great review for this man because he really made me feel a lot better and I knew I was leaving my car in good hands, as he towed it to the nearby Honda service center for me.

Nice tow company very down to earth people will get the job done

I was in Triangle, Virginia, trying to make my way to Chesapeake when my engine locked up because of my oil. I sat in my car for an hour and a half, waiting for the service vehicle that the state police had issued. They werent able to jump my car or move it. Compass Towing and their mechanic, Billy, were able to tow my car 3 hours to my house in Chesapeake. They even gave me a ride. Billy is the best tower Ive had the pleasure of meeting.

Compass Towing is the BEST!!! Fast response, absolutely the BEST customer service. Compass Towing is very highly recommended! Call them first!

Billy (the driver) and James were very sweet and helpful. Instead of leaving me on the side of the road after towing my car, they took me to a safe location. Thank you guys for helping me!!! My ride also says thank you!!!!!And a big thank you to the dispatcher (Dan) very sweet and patient while I gather my information

Compass towing & auto repair came through for me when two other localtowing companies failed to show up or Call for road side emergency..My wifes car stopped running in Fredericksburg on Friday afternoon with a car full of children. When I called USAA road side assistance to help her. USAA dispatched a local towing company that never showed up or called me to let me know when they would be arriving. When I called USAA back after 4 hours, they dispatched Compass towing. By that time I was all ready at home. Compass towing actually called me to let me know they were on the way. I told them that I had picked up my wife and the car was still in Fredericksburg. They offered to come to my house, pick up my key, and bring the car back to Stafford to the service center that works on my cars.They went well above what was expected, the driver TODD was very nice as well when he stopped by to get the key.This was the best customer service I have ever received from a towing company. They have a new customer now, and I would highly recommend them to anyone that needs towing or service work.They went above and beyond what most towing companies would do.Dean you and Todd are the best... THANK YOU BOTH VERY MUCH

I was stranded, it was dark, late evening....by the time he arrived at my truck it was after close of business. His initial offer was to tow my vehicle and then repair it first thing on Monday. I still had 13 more hours to drive to get home and I had a deadline to meet. Dean understood and instead repaired my vehicle. I firmly believed the good Lord sent Dean and his team my way.

Used roadside assistance app from my insurance company. First towing company took almost 2 hours to arrive and had the wrong truck. Insurance company then contacted Compass who contacted me directly and had a truck within 30 minutes. Towing was quick and professional, driver was very knowledgeable.Would use again if had a towing need.

I had a tire blowout today and Dean was on another call, but stopped by to check on me. He was courteous, professional and very efficient. The price was reasonable, and he was able to deliver me and my F350 to a place where I could have my tires replaced. Outstanding service, highly recommended.

Huge thanks to Billy at Compass Towing! He was quick and efficient with towing my Jeep when stranded on Route 1! There was an electrical issue and he went above and beyond to help me cover the windows when dropping the Jeep off at the dealership. Thanks!!

I used this company to tow my truck, They came to pick it very quickly. The driver of the tow explained, they do car repair also. Truck was repaired completed and back on the road in a couple of days. Friendly and professional.

We asked Dean and his crew to look at a problem with an Audi TT that the dealership could not figure out after 5 hours of labor charges and 45 minutes later it was fixed perfectly. The difference is that Dean and his crew actually care and put in the extra work to make sure it was perfect! Thanks for saving us!

Very nice and professional people to deal with . Definitely recommend them !!

Helped me out on a Friday night and got to me within 25 mins! Very happy with the service provided to me.Thanks Compass Towing

Needed a tow after my engine died. It was arranged through Compass Towing. Their driver Dean called me to double check a few details and update me on his ETA. He was very professional and quick, and even followed up after the tow was done. This company is coordinated and has nice equipment and employees. Thanks!

Needed to have a total vehicle transported from county to county and was met with great service. Also saved more doing business with them than another company. Would highly recommend for any who need a towing service.

Fast, friendly, reliable and great pricing!! The Compass team are truly amazing at what they do. Broke down on 95 during traffic and they made it out to me in no time. I Highly recommend this towing company!! 👍👍

We came in for three issues:1) Power steering fluid leak2) Check engine light for torque converter3) Replace windshield washer fluid sprayers as drivers side was brokeMy wife requested to have the vehicle back by Wednesday as she had errands to runEnded up getting the following service:1) Repaired power steering fluid leak2) Replaced windshield washer sprayers3) Confirmed torque converter code (see details below)4) Informed us of catalytic converter code - said ok to repair5) Informed us a light bulb was out - said ok to repair6) Upsale - since the vehicle is in the shop anyway, syn oil change, and replace spark plugsLittle background - single income household here, with one car down, and thankfully I can still work; however, when Im at work it is very difficult to contact me as cell phones dont work in the buildings and I dont always work in rooms with phones. We ran into some issues about the vehicle being available on Wednesday as well as coordination with my wife getting to the shop to pick it up, but it was worked out. I was informed the bill was going to be in the $2400-2500 range and my wife paid the bill on pickup; however the catalytic converter repair still needed to be finished after the parts arrive.Wednesday evening I review the receipt and notice some issues:1) Parts charge for spark plugs is 120% over retail. Mopar has the plugs listed online for $10 and Dean/Compass charged $22, so what should be around a $60 parts charge is $132.2) After seeing this I then check the catalytic converter charge. Dean/Compass billed me $835 for the part. Searching for the same part on line, multiple instance are in the $450-$500 range and Mopar has it for around $550. That is 52% above OEM retail. So far were $357 over OEM retail price on parts.3) The bill stated referred customer to transmission specialist for torque converter. This DID NOT HAPPEN.I called Dean/Compass the following day to discuss the issues I noticed with the bill and the highlights are below:1) Dean brings up going to SMALL CLAIMS COURT as a solution to if I think hes price gouging me on the parts and claims hes offended. Judge for yourself, would you consider Deans prices that are 120% and 52% above retail?2) I clearly stated my issue that I came in with 3 problems only to find out after the bill was paid that the torque converter wasnt fixed, and he did not make it clear that it needed to go to a transmission shop when the vehicle was dropped off.3) Dean loses his temper, and I tell him were cancelling the catalytic converter repair he claims he cant because for some reason this common part on millions of Dodge Caravan / Chrysler Town and Country vehicles is a special order. A yelling match ensues and Dean hangs up on me.My wife and I spoke about it and decided to chalk this up to an expensive life lesson and she took the van in to have the catalytic converter replacement finished as it was already paid for.At the end of the day we paid around $2500 and do not have a vehicle that will pass inspection. I rated the auto repair 2 stars as our vehicle is functional, but not all of the issues the vehicle was dropped off for were addressed/fixed and the parts pricing and follow on communication issues were not good. Dean may be great at towing, but based on our experience, I dont recommend Compass Towing and Auto Repair for vehicle repair services.

Very pleasant man came out to jump my car within 30 minutes of me calling. I was on my way to get a new battery very quickly!

Dean is awesome! Stuck on the side of road at midnight two flat tires and he arrived quickly. He towed my vehicle to the location and sent pictures. Professional and trustworthy.

Great service and fast! I Strongly recommend them.

Excellent pricing, no hassles or BS. Got the job done quickly and efficiently. Highly recommended.

Came way out of his way from Fredericksburg to dahlgren to give me a tow when no one else was willing. Great service and a nice guy!Would definitely recommend.

Miracle workers. My car was at the dealership for over two weeks and they told me they had no idea how to fix it and suggested a body shop(??). Within a couple hours, Compass had diagnosed, and fixed, the issue at hand!!!!!

First time utilizing this tow service and they were Quick and Friendly. Will recommend to friends and family!

Horrible service. I was cussed over the phone. Would not recommend using this company if that’s the way they treat customers

Great service!

Friendly, Helpful and On Time!! Highly recommend

Great service, no hassles, highly recommend.

Awesome!

Friendly