I was so impressed with the service I received from 911 Restoration. Their work was impeccable and the customer service was beyond amazing. They listen to my concerns and successfully addressed them all. Highly recommended 10/10.

I called 911 Restoration for an evaluation in my crawlspace to make sure I had no issues regarding mold or moisture. They sent someone out to check the next day who did an evaluation of the crawlspace and checked for any signs of mold or problems. I was VERY PLEASED when they informed me that there were NO issues! I appreciate the expertise and professionalism of this company. I would definitely call them again in the future should any need arise. These people know the meaning of integrity.

I am so happy with their service, not only did they get rid of all the mold but also thoroughly checked every room. I finally found a trustworthy company that cares about their customers. Thank you guys for giving me a clean and mold-free space again.

Professional business, great customer service and easy to work with. One of my rental properties had mold damage and they came quickly and did a great job of removing it. I recommend them strongly.

I had water all over my kitchen from a broken dishwasher. I call them to help me out. They arrived quickly and removed all the water from the kitchen. The workers were super nice and pleasant.

Roody and Rick were awesome!

They were extremely helpful and cooperative from start to end highly recommended.

Mike of 911 Restoration was GREAT! I would call him again if I ever had another water damage problem. I give him and 911 Restoration my highest recommendation!

This company is awesome! They are courteous, friendly, and dependable. They turned my disaster into a smooth process for clean up, demolition, and repairs. Company is rated 6 Stars ******

Company is wonderful would recommend this company.

We were so pleased with the service, dedication and attention from 911 Restoration. Rick, the owner and his technician, Tom came to our home promptly after calling them to check the damage to our roof and subsequent water damage to the interior of our home after a hail storm. They were professional, knowledgeable and very helpful, making sure my husband and I understood everything through the process. They were able to work with our insurance company to insure a smooth claim. The work they performed was professional and timely. And the technicians were courteous and informative. My interaction with the office manager, Chevy was professional and courteous. She stayed in touch with us and worked through the entire process with us. Thank you 911 Restoration! well be sure to contact you should we ever have need again. We highly recommend 911 Restoration.

Very pleasant staff. The technicians that came out to my house were very respectful and knowledgeable. I would recommend 10/10

Great company! Owners and employees really care and do their best to turn a bad experience into a great outcome. Wouldnt call anyone else.

Great place to work! Friendly staff and great experience, they will always treat you like family. Highly recommended!!

AWESOME service and staff!! They were there the next day, had everything down to a science, professional and courteous. They even battled with my insurance company to help me save out of pocket money. Highly recommended!

Quick response time. Staff was always courteous and explained what they were doing at each step.

A great crew that will get the job done right with great customer service made sure the job went by fast and smooth with great results

Just wanted to say that 911 came out right away for water damage at my home. They did an excellent job tending to it, explaining things through the process, and general costumer service was top notch. I talked to a woman named Chevy initially and dealt with a technician named Tom. I would highly recommend this company to anyone. Very professional team!

Very unprofessional. I called 911 Restorations for water and mold damage in the upstairs bathroom and master bathroom that share a wall. It was usually a team leader and a tech that came out but the day they planned to tear out the floors and shower, toilets and vanity they sent a team of 5. The next morning at 8 am I noticed money missing from the master bedroom. As soon as they arrived that morning I spoke with the team lead, called and spoke with the owner, Richard Snyder and his wife and also made a police report. Mr Snyder said they needed to investigate and talk to everyone that came that day. Said he would be in touch in a few days( this was on a Friday and he said we would speak again Tuesday. The team lead said he went on a short vacation for the weekend). I tried to call his cell phone 2x and got his voice mail,and not able to leave a message because his mailbox was full. Spoke to him this morning and he was very rude, stating he had no intention to reimburse me because there was no proof that his workers stole the money and not my daughter or her friend that live in the house(I have never had a problem with either ever before). The team lead told me that they have had problems before in other houses, Richard Snyder stated that he does background checks before he hires and never had a problem. As a business owner, I know that all businesses are required to have insurance to cover losses. When I told the owner that if I was not reimbursed I would give him a bad review he told me, I would be very careful with what you do. Also, they were supposed to arrive at 9am every day and never showed til 10:15 - 10:30. When they ripped everything out they did take most trash,however there is a broken bathtub in my backyard. My insurance adjustor found us a new company to continue with the rebuild yesterday. Without knowing this, the owner said during todays call that he would not do the rebuild. Very rude, UNPROFESSIONAL.Bottom line is, the customer is always right and as a business owner you always try to strive for perfection and protect your reputation. Richard Snyder does not do this.

Great work. They worked until the job was finished, and also made sure they cleaned up behind themselves. Great job 911

Awesome company to work for been here for a year I made a great decision coming over to work for them

We think Rick Snyder and 911 Restoration are the best. They gave us a completely professional evaluation of the damages. They explained everything in language thatwe could understand. They offered good pricing when other companies tried to charge us hundreds of extra dollars. We are very happy with what they did.

This company has amazing service and quality work!! I highly suggest them when a disaster hits your home.

My home was flooded during Hurricane Matthew. 911 Restoration literally saved my home and furniture by their quick response. I called 5 different companies - some did not even return my call for over a week. Rick called me back almost immediately and was out with a team as soon as waters receded enough for them to get through. They worked long hours without breaks to make sure my home was restored quickly. Every person on Ricks team was not only professional, but also caring and supportive to me during that traumatic time. They all seemed to genuinely care and worked overtime to speed the process. During an emergency you want someone who knows what to do and how to work with insurance companies. Rick is the best! I would highly recommend him and his team.

Not even 1 star! They sucked so bad my house is still damaged and they bailed on my house because of there lack of profession. Anyone who hires these people are lacking intelligence.

Highly recommend them! Staff is truly dedicated to their craft, and to their clients.

Reliable, honest and wonderful company! Thank you 911 Restoration of Northern Virginia!

Super Fast Response, Quality Work and Professional!!!!

Super fast response and professional!!!!

Cool place