Quickest load times Ive seen at any IAA location. A+

I was send here by my insurance to pick up my belongings after my son had a accident. Let me just say I treat everyone with respect because I like to be treated the same. Being that said once I got there the lady that was assisting me was very short which is fine I understand people have bad days the thing that was mind blowing to me is she asked for my drivers license I gave it to her once she was done she threw my DL at me I was like wow I never had this done to me wow ok.... I said thank you anyways I had my son next to me I wanted to teach him even if someone is this way to you still be respectful dont be like them. She then asked questions that I would think she had since the insurance said everything is taken care of there was another lady there telling her softly everything is in the system just read it its good but for some reason she wanted I guess ask. After that I was taking my belongings out and my son was taking his rhims out she came out side yelling saying you cant do that stop I said excuse me she said come inside so before I did I called my insurance because I made sure that my insurance knew what I was doing and got the ok. My insurance said absolutely its in there she said i will call now. Once i got in there she said you cant take those I said my insurance authorized me then the other lady came and said to her I told you to read its in her file in the system I heard the phone it was my insurance the other lady answered said its ok it was a mistake. I know the lady saw it but she wanted to give me a hard time so I went to her and is it ok now she said sorry fine. The star is for the lady that knew about customer service and her job.

Efficient office, great yard staff, and Jane is SO cute!

Really pleased with the experience. Front office staff were top notch. Yard drivers great too. Good spot. Clean and orderly.

I like to thank management Specially Tammy She always helps me out and also all the workers And all the tow truck drivers Love JJ

Excellent people to deal with, very efficient

Unpleasant experience. Unprofessional management. Lazy people

I love it. The best place to go to get what you need. To all the car dealership

This place is very helpful and a pleasure doing business with. I am a car carrier and they really know how to get the job done. Thank you.

Multiple times when I am the high bidder online at this location, they end up giving the car away to onsite purchaser.. when call to complain. They simply said if it’s only $100 difference on the car we sell it to the onsite bidder. I think this location is rigged with corrupt management...

Terrible Staff Experience. When purchasing a car, GM does not support core values of IAA or its sales. Does not care about company error or negligence. If you buy a vehicle from this branch, prepare to lose $$ and time.

The front staff are friendly. The guys handling motorcycle pull out need to be more gentle and careful

Good attendance, fast

If you want cheep good car must visit

Junk cars and friendly staff

Great nice staff

Friendly stuff !!! Not this some like Long Island NY

Best place

Friendly staff.

Good place to visit and oxerbar cars

Seem right

Cars are not good