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VocalBoothToGo.com
7311 Grove Rd b100, Frederick, MD 21704, United States
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VocalBoothToGo.com

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Ra
Review №1

Purchased x2 of the Door Noise Control Cover (38x90) All Black Double Layered.The overall quality of the blankets seemed lacking with loose stitchings at the top and corners (see pictures attached).There also seemed to be some inconsistent information between the website stating NRC 1.0 and the information sheet that arrives with the sound blankets, stating NRC 0.8.The package arrived very quickly, which was great.The sound absorption was quite effective at blocking sound coming into my office. With the addition of white noise, it will practically eliminate high and low-frequency noise from loud conversations coming from outside the room.

Mi
Review №2

Look no further than this review. I bought 5 producers choice sound blankets from them. My first interactions with this company was through the chat on the website. I contacted them three different times with a lot of questions about shipping, blanket type, etc. The employees I spoke with were prompt and knowledgeable of their products. They were also kind and professional. I truly believe they deserve a raise.My order of blankets arrived in the amount of time promised. This company also goes above and beyond to have a diagram of a pvc booth on their website so you can build one yourself! I dont know how many places do that, while also selling their own pvc booth. I made my own and it came out great thanks to their instructions.Anyway, the blankets are amazing as well. I recorded myself using them and the comparison of my new booth vs my old one is insane. It is almost silent in my booth because of how well-made these blankets are. My voice comes through so much clearer now. It makes editing a lot easier. Im excited about using my booth and VBTG really made this an enjoyable and easy experience. The other reviews are so strange to me because my entire experience was nothing but pleasant. I am also not being paid for this, I just truly enjoyed their service. Thank you.

St
Review №3

I cant say enough good things about this company. I made a mistake in my order and sent them a frantic email in the middle of the night. They responded first thing the next morning and were able to help me correct the error. Both representatives I talked to were professional and nice, and they answered all of my questions in a timely manner. The 3x3 portable vocal booth is wonderful, and it does EXACTLY what its supposed to do. The audio quality is amazing.

S
Review №4

I emailed them via their website to get more info about their AVB products back in mid-May. Jeff (Im guessing the owner) responded and things went well at first. Jeff was very good on getting back to me, answering questions and suggestion options. We communicated for about 4 or 5 days. Spending over $2k, I wanted to make sure I got all the details sorted before, rather than after.But for whatever reason, whenever I asked him for pricing on some of the custom options we talked about...crickets. After not hearing back from him for several days, I gave up.Doesnt seem like a bad guy or anything, but its a bit odd that hes unwilling to talk about pricing at all.

Ki
Review №5

Do NOT order the custom room blanket if your build your own PVC pipe booth. It’s basically set you so you have to order their version so you get their exact measurements and it’s 50%-75% more expensive to order their version than just to go to Home Depot and get your own PVC to build yourself. I have the the measurements of my booth and it did not fit. They claim to add extra inches to allow for it to fit over your booth when this is not true. After pointing out that they didn’t leave enough room on mine, they will not fix it. This is already an expensive item and I won’t be shopping their again.

Ji
Review №6

I ordered 2 of the door buddies that required no installation. A week later, I got 1 door buddy, but it was the door buddy that required the track to install it, and wasnt the right size or even the color I ordered. Almost a week after that, I got the 2 door buddies, but one of them was the wrong size. I ordered a 32 and 34 inch wide door buddies but instead I got 2 34 inches. I dont feel like further messing around with returns so Ill just deal with what I got. If any other company sold the specific product I was looking for, I wouldnt have bought it from this company.

De
Review №7

If you are looking for customized products from this company go elsewhere. They do not customize and then when they mess up and try to give you a product you did not request they will blame you for any errors. They are untrustworthy, especially the owner. He will gaslight his customers into either accepting the product they want to give you or telling you you’re wrong and there’s nothing they can do about it.I’m responding to a review I wrote in which the owner responded with a bunch of lies about my sister and I. I am writing this review because I cannot respond directly to the owner who keeps lying in his responses. His business practices are shady and instead of owning up to his mistakes he rather gaslight his customers and I’m not about that so I’m calling his misogyny and his threatening behavior out. He is aggressive and he is a threat that I even almost called the police on him when he entered my home because he was that aggressive. He can try to lie about me as much as he wants I am writing this review because he keeps lying in his responses and I’m not about to let that go unchallenged.While In my home, He thought he could use his size and voice to intimidate me into accepting a product I didn’t pay for. And when I refused and requested my money back he got hostile and aggressive. And then he responded to that review by trying to blame me the customer for the measurements I gave him even though I sent him the measurements of the door per his request as well as video footage of my booth and pictures. All of that can be proven via emails. So ummm yeah, the written record is there. And just like his excuse to me the first time where he thought the door opened on the outside even though my pictures in the emails clearly showed it on the inside, this is another lame excuse to try to explain away his incompetence. He lied in his response to my original review which you can read for yourself. He also lied about my sister. He took both the incorrect product he sent to me the first time And refused to let me see the supposedly customized door cover because it was in his car and he wouldn’t bring it down. He then refused to commit to offering a refund after keeping both products. And no my sister did not try to break into his car or any of the sort. That is just a ridiculous and slanderous claim. And if it wasn’t so sad and pathetic it would be laughable because that’s how desperate this man is. The bottom line is he was unprofessional, hostile, and lacks integrity in his words. I request an apology for this lie from the owner.We were the ones who were going to call the police because of his behavior but he chose to get in his car and speed off.I finally ended up getting money back later on but again it wasn’t because of his great customer service or generosity or kindness as a business owner. It was because he took both products and left me with nothing but a traumatic experience.I’m sure the owner will try to provide some lame response to this review like he did in the last one, but I know I’m not the only unpleased customer that’s dealt with this company before and it won’t be the last because the problem with the company is clearly at the top. They lack customer service and integrity.

We
Review №8

I usually dont write reviews for businesses, but I felt like this review was necessary due to my experience!First and foremost, I want to give a big shout-out to Hannah at VocalBoothToGo. She was great to work with and patient with my order.I asked a ton of questions and she was extremely helpful and informative throughout the entire process.I was very pleased with their products and services. I am making my second bedroom in my house into a home studio and had to find ways to cover the doors and windows. Their Door Noise Control Cover was a great solution, and definitely provided more value than some other solutions I looked at initiallyAll I can say is I am very pleased all around. Looking forward to doing business again in the future.

Ka
Review №9

A great company that sells great products ran by great people. Nothing but good things to say. Highly recommended.

Da
Review №10

The owner is the company and is dishonest and apparently incompetent based on my experience dealing directly with him. They were supposed to customize a door cover for my vocal booth and based on their staff, I ordered the customized door cover and they sent me a discontinued blanket cover not customized or what I actually ordered. They claimed that I ordered wrong even though I chatted with their sales staff to get it ordered the first time. After me insisting and pushing back that they send me the item that I actually ordered or provide a refund, the owner of the company agreed to actually do it properly this time and personally deliver it. I waited over a month and I had to send several emails inquiring about the product and insisting they give me some shred of info about when I could expect delivery. In that whole time they never once followed up with me, provided me with any information, asked any follow-up questions or any of the sort. I gave them the dimensions they were looking for and pictures and video of my booth door and booth so that they would have it for the customization. The day the owner finally decide he’s going to generously come over to my house himself and install it, he never brings in the booth cover from his car! All the sudden he acts shocked that my door opens to the inside of my booth instead of the outside which is clearly shown in the pictures and video that I sent him over a month earlier. I asked him if he knew how doors worked and why he would be surprised by this and assume it opened to the outside when my pictures and video and description clearly showed the door open to the inside of my booth? He must’ve rehearsed his shock and thought it sufficient Because he had no answer and shrugged his shoulders and then started getting mad and yelling at me. He insisted that the door cover they supposedly customized won’t work on my booth. If that sounds ridiculous, it is!!! Then he had the nerve to get hostile and aggressive in my own home and raise his voice at me and get in my personal space even during a pandemic when I called him out on his incompetence and asked why he would come all the way to my house to deliver a product he has no intention of taking out of his car. I had to ask him three times if he would just bring the door cover out of his car so we can just try to see if we can make it work because I was still trying to make this thing work but he refused. The 1st time he went and got a tape measure to try to prove to me that I was wrong in the way I measured the door even though he embarrassed himself and came out with the same measurement. Measurements were in the email. The 2nd time, he went and brought the receipt trying to insist that I ordered incorrectly which didn’t make sense because I have the emails to prove it. This man I was trying to gaslight me at every turn to make me feel like I was the one wrong. He was yelling and being unprofessional. He made me feel threatened in my home, he lied about the product, and then refused to commit to giving my money back then and there. I won’t trust this company because he runs it this way. He Displayed a lack of integrity. When I demanded a refund, he left he told me that there’s nothing they could do for me and he doesn’t know when it might come because I never ordered a customized product to begin with. When I threatened to call the police about his aggressive behavior he ran to his car and drove away with both products. He took the incorrect discontinued item they sent me the first time as well as the supposedly customized door cover that I never actually saw. He is so shady and this company is shady so save your money and go to a more reputable company. I am being generous when I described them as incompetent and him specifically as an incompetent individual. I think they count on their customers being too dumb to understand customization specs. They also have horrible customer service and don’t respond timely. He finally issued me a refund After I reminded him I had no product Because he stormed off with both door covers.

Jo
Review №11

Didnt send me my entire order in one setting but it was resolved.

Aa
Review №12

Superlative customer service. Staff helped me load the heavy sound blankets in to my car after purchase; also gave me some advice on voice over resources in the area - demonstrating VocalBoothToGo goes above and beyond for their customer. Highly recommend this business, not sure what the more negative reviews deal is, but all I can say is I had a pleasant shopping experience from beginning to end.

Ey
Review №13

Don’t believe the fake reviews. They make a really good product! I own the VOMO as well as some of their acoustic blankets for my vocal booth and their shotgun mic for travel. Their products will help you rid of reverb and echo. And they are VERY customer focused... they respond to chat and email promptly... trust me their blankets are in many vocal booths and they are well known and trusted in the Voice Over and Podcast community. Mishaps will happen but They are the real deal. Makes me wonder if these are competitors making the bad reviews.

Tr
Review №14

Love This Company, have been using them for my acoustic needs for a few years and I cant say a single bad thing about them! Thank You guys for helping me get the sounds I desire! The 3x3 is heaven sent!

Ju
Review №15

Terrible. Absolutely Terrible. If you find these reviews before you order do yourself a favor and go somewhere else.Its not a joke. Google needs a negative star feature for a company like this... for now 1 star will have to do.Along with your order will come the worst headache and babysitting job of your life. If my order was free and they paid me for all my time wasted I still wouldnt have placed my order if I could go back.There payment processor had a malfunction and charged me twice. I saw this a week later and called up to find not only had I been charged twice but my order was not even shipped.They kept claiming the other payment would drop even though it was obvious in my banking software that It had been charged.A week later. Still had not dropped and I was instructed to call my back to verify it was not going to drop.So after sitting on hold forever with my back I got the necessary numbers to prove I had been charged twice. Upon providing this proof a refund was silently issued and cleared a week later.

L
Review №16

This is a follow up and a response to a request from the company to change or remove my negative review. I did get an answer later that day and received my order 2 days later. My husband is VERY happy with the acoustic blanket. However, I stand by my view that this company needs to work on customer service. Instead of owning responsibility for their shipping options (I NEVER have problems receiving packages from others) their agenda was to clear themselves of responsibility and say my review was unfair. It’s interesting that this place has only 2 kinds of reviews: 5 star and 1 star. Very uncommon. It seems to me that there is certainly potential for them to be a great company, but if they’re not willing to use negative reviews as constructive criticism and grow from it, they will continue to have more negative than positive feedback.(Previous) I ordered an acoustic blanket as a birthday gift for my husband. I placed the order on December 26 and was provided a Fed ex tracking number the next day. The package was shown to have shipped on December 29. As of January 5 there had been no updates regarding delivery. I emailed the company late that evening asking for information. The next morning I called and spoke with the representative who said, “oh yeah, I was supposed to call Fed ex.“ She said she would contact them and get back to me. Several hours later I still had not received a phone call or email. Even though it was not yet 3 PM Eastern time, when I called back there was no answer. It is now the morning of January 7, twelve days since I placed the order. When I called this morning, it was the same kind of response, “oh yeah, I’m waiting to hear back from Fed ex.“I cannot speak to the quality of the product I’ve ordered since I have not received it. I am still hoping that I will be happy with my purchase in the end, however, be warned. The concern for customer service is definitely lacking. If the item I am looking for in the future is available through another company then I will definitely shop elsewhere.

Ma
Review №17

Worst company ever. Fraud. Fake. Tries to ask for extra money. Dont buy from this store. Worst customer service ever. Terrible service. This store should be banned. I would give minus stars. Just a terrible store and service.

Ce
Review №18

HORRIBLE STORE. REFUSING TO REPLY. REFUSES SERVICE. TERRIBLE CUSTOMER SERVICE. REFUSES TO REPLY AFTER CANCELLING ORDER WITHOUT CONSENT.MINUS STARS. VERY UNPROFESSIONAL SERVICE. CANCELLED MY ORDER WITHOUT CONSENT, WHEN I SPECIFICALLY ASKED THEM NOT TO CANCEL MY ORDER. ASKED FOR ADDITIONAL FEES. STILL HAVENT SEEN MONEY BACK YET. WORST SERVICE EVER. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎Reply to your Comment: We did not communicate for over a month. Do not lie. Only a week, or so. I tried to order from your site, and you cancelled, without consent. And, still no money back, yet. Even after you said money is refunded. Still havent received any money back, yet.

St
Review №19

Not impressed at all, it is a great saying for buying a white elephant. purchased the 3x3 and does not work like the site says..DOES NOT WORK..have called to speak with someone all day no answer keep getting voice mail, and also sent email nothing back. will be returning item when someone will call back, the 3x3 is like a moving blanket that was cut in half to fit around the non stable frame and they added a zipper and a plastic window. had to mark the 1 star to post it should be a dot

Ti
Review №20

Thank you!

En
Review №21

Vocal Booth To Go is the Awesome Company in the USA . It is Global reputation Company ..7311 Grove RdUnit B100Frederick, Maryland21704USA

Te
Review №22

My go to spot! keep it up guys

Sh
Review №23

Minus stars. Poor service. Please buy elsewhere. This store is the worst. Refuses service and is ridiculous.

Information
39 Photos
23 Comments
3.2 Rating
  • Address:7311 Grove Rd b100, Frederick, MD 21704, United States
  • Site:http://vocalboothtogo.com/
  • Phone:+1 240-608-4430
Categories
  • Acoustical consultant
  • Manufacturer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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