I will never go back. I had one dress, two jump suits and a shirt dry cleaned. They charged $74 and the shirt was wrinkly.
They were AMAZING when an emergency came up today! They sent someone over to make sure it was fixed and their customer service was impeccable. Thank you so much Comet Cleaners! You went above and beyond.
I have been extremely pleased with their service and attention to detail. Being open on Saturday is also a huge plus for me. Robert Smith, the owner, is actively involved in working with the customers every day, so that impresses me too. My old cleaners were pitiful compared to these folks.
Friendly. Good job. And usually fast
I arrived right at closing time and Lisa stayed extra time to insure my clothes got tagged! Very happy with the extra service level.
Always friendly folks taking the clothing, and everything has been finished on time and in great condition!
This is a long established, home grown cleaners on the edge of franklin. Employees are local and long term members of the comet family, that care about the community and its residents, one item of clothing at a time.
I would give this place negative stars if that was possible.Rude and awful customer service!They have a sign on their window that says they take all competitors coupons, great I will present one when I pick up and pay for my dry cleaning.I went to pick up my husbands MILITARY uniform and they woman at the counter would not honor the coupon. No discount nothing and then she LIED and said she told me that when I brought in the uniform for cleaning. Ummm...no you did not. But instead of having good customer service and saying we will honor it this time but you need to bring it when you drop off. Nope, that did not happen and I will NEVER go here again and I will tell everyone I know to take their business someplace else. And thanks a lot for supporting our troops and their wives that are trying to save a few bucks!!!
I have been using these people since 1999. I have tried every other cleaner in the Franklin area and you cannot beat either their service or their prices, They win your service every tie you gi,
Lol no one hour cleaning available on Saturday? How do you run a business like that?