My fiancé and I joined Lifetime last February before COVID started. We typically come early before the normal crowds and I love it. The gym is super clean and the equipment is awesome.

Love the outdoor pool spaces - lap lanes, slides, shallow wading pool, chairs for laying out. Great locker rooms and equipment. Can spend all day here!

This is the nicest gym Ive ever been too. The outdoor pools in particular are like being at a resort every day. Great child care also for my daughter. The price tag is a bit steep, but I feel like its worth it especially if you go once (even twice) a day like we do. Havent tried the classes yet, but I intend to!

What I really like about Lifetime is there offer a many services without skimping on quality. I get a massage once a month to help with my hypermobile joints. Chelsea is great, but Ive heard great things about the entire staff. Gina cuts and colors my hair. And I enjoy the pool, sauna, steam room, and hot tubs. Ive used their exercise equipment, top notch. I plan to get into yoga soon. Ill update when I find the class I want.

I go to lifetime almost daily and I love it! The equipment is amazing and everything is very clean. I happened to read some negative reviews pertaining to the staff being unfriendly, but I find the staff very friendly and helpful. In fact, many know my family and I by name. The only thing at lifetime that I dislike (besides the price) is the cafe. The food is mediocre yet expensive, and the service is usually slow, but, I can overlook this because of the amazing quality of everything else. Overall, lifetime is a great gym.

Clean gym! I was out of town visiting and was able to workout at Lifetime and they lived up to the hype! Ive visited Utah and Arizona lifetimes, and this one was on point! Highly recommend this gym to get a great workout in!

Best gym in the entire world. I recommend it to anyone and everyone no matter where you are at on your fitness journey. I walked into this gym 6 months ago, never having worked out a day in my life before and it made me fall in love with fitness. Ive met some of the most amazing people through this gym and the staff is phenomenal. Worth every penny. Take advantage of all the classes and really take the time to get to know the gym and what it has to offer - it is worth it I promise.

Nice, clean and safe place. Great for family with kids. Will recommend

This past month I needed them to hold off charging my card for a few days and the man behind the desk told me that would be fine. However he could not change or cancel the automatic withdrawal on his end so he emailed his supervisor which never called me back. He also told me that I would have to cancel the payment through my bank if I didn’t want it to go through which I did. However lifetime has a fancy way of presenting their automatic withdrawal with different wording so they can get around any kind of stop payment that I put on my account and I had to face multiple overdraft fees which they have refused to help me with. As far as I can tell everybody that works for lifetime is a corporate robot they have scripted responses and are unable to do anything but follow the directive of the company. Money is their only motivator here there is no warmth or personability with them.. I really do like the facility and it’s nice to be able to take the kids in there but the customer service is absolutely awful!

First class operation... worth the investment.Love the lap pools

This is a premier experience gym. It has all maintained, higher end equipment, clean facilities, indoor and outdoor dining/ amenities (indoor/ outdoor pools, food, drinks, water slides, etc.) Nice locker rooms, plenty of qualified staff for personal training and classes. For middle TN, this is about as good as it gets for a FITNESS facility but this is not a lifters gym, nor does it try to be. There is tons of cardio equipment and ample fitness areas. The lifting section is good but it is not perfect. Like I mentioned, its all very clean and well maintained but it just lacks variety. Unless your are a bodybuilder or fitness athlete youll be fine however so really not that big of a knock.My only gripe with this place is that it is supposed to be a premium experience through and through, however, the locker rooms are where most of the corners were cut. Structurally, they are very nice, great lockers and plenty of room BUT, and its a big but, the water pressure is ABYSMAL, its so bad. They must have restrictors on their pipes because there is zero pressure in the sinks and showers. I literally cant stand how bad it is. Also the towels are super thin and cheap.Is that enough for me to stop coming, no, my issues are minor but seriously I hate the lack of water pressure, its really really really really bad haha.

Great gym. Good hours. Clean. Great facilities: indoor/outdoor pool, plenty of lockers with locks, showers, sauna, steam room, bar, cafeteria with healthy meals, snacks, shakes, and drinks.6 power racks on deadlift platforms, although sometimes you have to wait a bit when its busy. Dozens of treadmills, cycles, bikes. Good amount of machines and good free weight area.Children facilities and events. Seems to have a lot of different group classes, but have never tried one.

Great gym!! I have been a member here for 3 years. When traveling I have used other Life Time gyms, always a great experience. I love swimming in the outdoor pool year round. The classes are great. Upper RX (taught by Chrissy) is my favorite. Always a great workout.

I love Lifetime. Exceptional classes and top notch facilities. I feel good just by walking in.

The atmosphere is great! If you plan to use the spas, showers, pool, sauna, etc. it is worth the money. If you are just going to workout and leave, you might get more bang for your buck elsewhere.

Very perfectionalstaff is way nicer than the ymcagreat equipmentgreat experienceclean

Amazing health club! Awesome classes, high-end equipment, and the locker rooms are insanely beautiful!

Management team is very unprofessional and very rude to customers. The membership fee is also way to expensive for what you get. The equipment is sparse and very limited. Not a place for serious athletes to train. Very disappointed with customer service. Would not recommend this gym to anyone.

The best of the best of Gyms in middle Tennessee.. Has kinda a Beverly Hills vibe to it. A Boutique gym.

Nice gym. Lots of amenities.

We have been members since the start. Always top notch service and facility. I must say that recently I have been very impressed with their dedicated response to Covid-19. Beyond the expected, on several occasions I have watched their team methodically clean and sanitize every piece of equipment. Thank you for helping stay healthy!

Amazing experience here.

WOW what a great fitness Center. Well worth the monthly fees!!! The pools and tot tubs are my personal happy place there! Lots of amenities, very clean and well maintained facility. The staff are friendly and welcoming.

Ask for Emily... She is the most patient, understanding, yet hard working coach there is! IF you want results, ask for emily!

O.K. this is hands down the nicest gym I have ever worked out at. They keep everything in great working order and they have all the amenities. Pool,. check, sauna, check, cafe, check, salon? Check!

Great place with sufficient parking and well organized and ultimately to keep u healthy

Love this gym! The classes are great, the instructors are very knowledgeable and friendly. The facilities are always super clean including the locker rooms. Locker rooms are fully stocked with shampoo, conditioner, body wash, razors, hair dryers and towels which makes the experience that much better. Equipment is new and there are tons of machines, something for everyone. The cafe attached is decent if you’re looking for something to grab and go, you can also order ahead as well.

Friendly staff. Very clean. Present environment

Competitive pricing, knowledgeable staff and great atmosphere. Its not over crowded and the gym is kept very clean.

One of the best gyms Ive ever been at. From the weights to cardio equipment to pool.

Twice the cost of Scottsdale Arizona but half the amenities. Not 24 hours, no rock wall, no stretch chairs, no open yoga room to stretch, no tennis court, no poolside sauna, and outdoor pool closes Wesley so no night swims. I have been a member of Lifetime Fitness in North Carolina and Texas and Arizona and Illinois and all of the clubs offer much more for less cost. $129.00 a month is almost double, and I would gladly pay if I got more for my money.

Hardly any mask wearing. Quite uncomfortable in the midst of this pandemic. Customer service and attentiveness was top notch though.

Great place to spend time.

In order to cancel your subscription you have to go to lifetime and they need a month notice. It’s way to hard to do and is ridiculous. I’ve had my account on hold because I have been unable to go for several months now and they sent me a email telling me my account was going back to active and next month I will be charged full amount again. I work out of state and with the 30 day notice there’s no way I can get it canceled without paying the full price for another month. Other then that the gym was nice but I’ll never be a member again for this alone.

The equipment here is stellar, and I always like visiting when I get the chance (Im from out of town, but my relative has a membership). I have always found what Im looking for here. The cafe is also incredible, with lots of bars and other food items (including vegan ones!).

So frustrated. I called and asked about the amenities to see if they are open and also asked if the day pass is still 40 dollars. I was told yes to all . I drove 30 minutes to spend a few hours at the club and I was refused because “Tennessee state” doesn’t allow guest passes now. I just drove 2 miles up the rode and got a guest pass at another club bc i didn’t want to waste the drive completely, however, i was hoping to use a pool. I’m sure they aren’t getting mobs of people paying 40 dollars for one day, considering i was told on the phone i could come in, a good practice would have been to let me in since there was a communication breakdown

They are doing great with COVID protocols. You get what you pay for and if you can swing the monthly membership fee, it’s so worth it!! The App training programs, accessible with your membership, are my favorite, it takes the stress out of “planning a workout”. I will say - I think there has been some staff changes for the front desk and not everyone is warm and welcoming.

Update: LifeTime offered to refund all of my payments but not the $15 a month hold fee. I simply rejected the offer and went to my credit card company and disputed the charges. I suggest you do that. Youll get the full amount back. LifeTime will also potentially have to pay a fee themselves for each disputed charge, which is a little bit of justice for the fees theyre charging others. In fact, I suggest you skip asking LifeTime for a refund and just go straight to the bank. Maybe LifeTime will learn a lesson from this and change up how theyre doing their billing. You could be helping someone else down the road.You guys need to understand what is going on. First off, if you put your account on hold for COVID it is possible it will come off the next month. You really need to pay attention because they will not make that abundantly clear. It seems Lifetime is more about trying to grab money from you than being up front. Maybe they will be up front with you about it. My experience was that I asked that they put a hold on my account when they opened up post COVID. They put a hold on my account for one month and then started charging again. That was 4 months ago and theyve been charging me ever since. They sent me an email to let me know my hold had been applied for. They never sent me an email or any notification that the hold was removed or they were charging me again. Seriously? Not only that but they are charging me $15 a month to keep my account on hold. During COVID. During a pandemic. Really? And then also if I want to cancel they will charge me for 30 days and then cancel my membership. So, Im essentially paying a cancellation fee. Look, if youre planning to join this gym you need to understand the shady billing practices that are going on. I only found out about this through another member. This is not public knowledge, for good reason. Theres a big group of us that got together at LifeTime and were not coming back. Part of it is because the amenities we use arent available during COVID. But weve all already decided that once LifeTime is back at full capacity, we wont be coming back anyway and this is one of the major reasons why. LifeTime, if you pay attention to your reviews, I hope you see this and change your ways. Its not okay to treat your members like this and deceptively siphon money from them. Especially during these times. You come off as opportunistic and money hungry. Also, I asked for a refund for the time theyve been charging me since they took my hold off. I mentioned I hadnt been to LifeTime at all during that time. In fact, I hadnt been to LifeTime since the pandemic. Their response? Doesnt matter, were keeping your money.

Shout out to the aquatics department and the amazing work they do!!! Running a pool is not easy and swim lessons are super hard to keep everyone happy with, but they still do such an amazing job! I have experienced first hand some of the team members go above and beyond. These people include Caitlin, Emma, Katelyn, Natasha, and basically every other team member! Keep up the good work yall, and know that you are 10/5 stars in my book! :) I highly recommend this swim lesson program, no matter the cost! Can you really put a price on a life saving life skill? They get the job done, and make it work!

The staff at all Lifetime is so bad. These places barely have high school diplomas.

Before I say anything, Lifetime fitness is a great place to workout and for the amenities. However, I’m tired of getting kicked off of their squat racks for “group classes” when I am mid workout and already pay $120 for my membership. I feel they have a terrible use of space to accommodate for their customers and group classes. Maybe expand the weight room and get rid of the 1,000 treadmills or allocate your studios to your group classes instead of taking up the gym for your other customers also paying for the same services.

I have been a member for about 1 year, and enjoyed this gym for most of that time. However, recently the quality seems to have dropped significantly, primarily the cleanliness of the men’s locker room and indoor pool area. The drains seem to constantly stink, the steam room can smell extremely foul at some points, the floors are extremely dirty all the time with mildew and mold, and buildup of dust on the walls inside general pool area. The most concerning issue is WORMS in the shower area, there are live tiny black worms crawling in the showers that my friends and I have seen repeatedly. This specific issue accompanied along with the foul smells is really a disappointment, especially considering the higher price you pay per month. Not to mention opening hours have been cut, multiple amenities stripped, and still paying full price. I’ve heard complaints about these issues from fellow members firsthand. I’m writing this review to bring awareness to operating managers, my friends and I have complained once and it seems it wasn’t taken seriously considering all issues are still present. This is priced as a high quaility gym, but currently seems to have very low standards for cleanliness, which is especially concerning considering the current health issue going on.

Outstanding! As a founding member Ive seen LT Franklins commitment to its customers. Its always clean and the staff is friendly and helpful. I especially appreciate Masters Swim coaches Ella and Kristen, and Spin instructor Hillary!

My new happy place

Thank you lifetime

Wow! Amazing Facility. The kids Academy is not just Childcare. My 3.5 year old daughter has taken dance, yoga, tumbling and even a little warrior (ninja warrior) class while I worked out. Nikki in the aquatics is her swim instructor and she is amazing. I took the Heated Flow Yoga class with Michelle and it was amazing. I cant wait to try the other classes.

Updating my rating to 1 star. There is no way these 5 star reviews are real.. Cancelled my membership. No one made us aware of a 30 day notice. The guy just said done and cancelled. I was only aware 20 days into the notice period. I went to membership and called corporate. Not asking for money back. Just to give me 20 of those days to go to the gym so its not a total waste of $200. Their answer was No and No. Really nice customer service!!Its good but overpriced compared to other Lifetimes and has less activities than the others. My brother pays $150 in Atlanta for the family with squash and racquetball included. I pay over $200 for the family here with no squash, racquetball or tennis. A bit ridiculous.

Wonderful gym with all the ammeties! They are about everyones safety. The workout areas and machines are cleaned non stop. Also my trainer Mack Howell has gone above and beyond to make me feel not only comfortable but has helped drastically with my health and overall well being! So greatful to be a member of this facility!

The best gym on the planet. More than just a gym. An entire wellness experience you must experience for yourself.

The fitness group of trainers are amazing. Pilates director Allison is a wonderfully trained and easy to start with coach. In a athletic building of this size, it is a great place to go every day, and there is something different you can do each visit!

Clean facilities. My six year old loves the kid’s club! She takes swim lessons as well...the staff is very knowledgeable and helpful. Broken equipment is fixed quickly and there’s someone always wiping down the machines.

Incredibly Nice. The most posh beautiful clean gym you will ever visit. They have all youd ever want or need. The locker rooms are over the top nice and luxurious. The steam room is amazing and the hot tub, yes. They have a little chair you can recline to gather yourself after the steam room or hot tub. Nice cafes inside. Huge nice group fitness rooms. Hair salon, amazing outdoor pool with slides. The only thing thats lacking is a cardio cinema which I enjoy at the Y. This place is expensive but if its in your budget give it a go. I think they will let u try it out a few times before you commit.

One of my favorite places to workout in Franklin! We have been members since it opened. Great place for families! There are certain times it does seem very full, but I love the different options available for the whole family. Definitely great for the entire family. I could honestly spend hours here! The food at the cafe is awesome!

Joined a couple years ago and have been very happy. They offer lots of free classes in addition to spa services, restaurant, and basketball courts. The outdoor pool area is very nice with bar services. First class facility although the locker rooms can be a bit crowded

190+ dollars a month for one incline bench. That should tell you the type of people they expect to come here. If you are serious about getting in great shape go to an actual gym. Lifetime Athletic is an overpriced planet fitness. Thats all this place is. Too many people paying too much money for too little equipment. Wake up Tennessee.

Gorgeous facility and friendly staff. Just wish the weight area was more spacious. Nit much room in the free weight area. But still beautiful!!

I dont ever wanna leave!

Maybe the nicest LTF I’ve been to. I’ve been to more then half a dozen or so, so not the biggest pool to compare. But it is super clean. Just about everyone is super nice who works here and the equipment still looks brand new. If I lived in Nashville Area this would be my home gym for sure.

LT Chiro Dr. Judon is AMAZING! I cant say enough positive things about her. No matter what is going on with me physically, she knows exactly how to adjust, stretch, and manipulate so I feel infinitely better. I have lost count at how many times I have gone to see her in pain and come out feeling relieved, pain free, and returned mobility. She takes the time to listen, remembers you individually, and builds rapport with all those who see her. She is an incredible asset to the company and demonstrates that there is still care and personalized service available at a corporate gym.

Love my LT gym. Classes, cafe, amenities, atmosphere. Its definitely the premier club in Williamson County, and for good reason. Please keep those standards up over time. We are Founding Members who joined before they even opened, and were very happy so far!

I read some of the low reviews and cant say that I have experienced any of what was posted. I am a founding member and have been pleased ever since. From what I have heard they are building another one in Brentwood so that should help with parking, crowds, etc.

I just wanted to let you know that I absolutely love coming to yoga on Thursdays at 6pm with Eric S. He is by far the best yoga instructor I have ever had. The experience in his class makes me Keep coming back to Lifetime and recommending it to all my friends, 4 of which have already joined and attended Eric S.’s slow burn with me.I applaud your hiring and recruitment practices! Instructors like Eric are what make Lifetime my choice as a gym.Sincerely,Joanna

Best health club there is. Its pricer here than the Chicago area club I moved from, but its too convenient not to use it.

The Franklin location has become far too overcrowded. They need to cap the membership, expand the free weight area and move the group fitness classes (which are in process at peak times during the week) to their own studio.The group fitness classes take about 1/3 of the free weight area when it is the most crowded. The trainers who teach the classes are quick to kick the other paying (handsomely paying) members off of any equipment they need for their class.Arriving for a workout at peak time guarantees you will only be able to use 50% (or less) of the equipment you would prefer to routinely use for your workout. I am sometimes curious how close they come to violating fire code.In any event, the experience has become unpleasant. I’ve been an LTF member at this and other locations for 11 years. I would certainly leave this gym if there were a remotely comparable facility in Franklin. I hope the competition will take advantage of the demand and give us a new option.

Calling all gym fans!!!! You MUST JOIN this club if you are not a member!!!! If you are reading this and not sure about joining- JOIN!! You will not regret your decision!! We practically live at this gym!! The staff is absolutely AMAZING!! The swimming pool and instructors are STERLING!!! The cafe is fabulous and fast!! Everyone at the gym is smiling and happy to help!! JOIN!!!The positive energy will have you smiling too!!! It’s contagious 😍😊Words simply cannot express our sincere appreciation for everything lifetime gym does for us!!! They make every day practically perfect in every way!! Thank you!!! We are lucky to be members here!!! Lifetime gym ROCKS!!My only complaint is I wish there were more of these gyms in Florida!!!

Would give 10 stars if I could. I have had nothing but an amazing experience here. Lifetime Franklin is incredibly clean and well kept. The trainers are all approachable and respectful.The front desk and management staff are top notch and very open. I was told before signing anything about the 30 day cancellation period.Which I personally have no issue with. The monthly fees in my opinion are fine with the amount of stuff you get for the fee.2 full size basketball courts. 3 pools. 1 huge Olympic style inside, a smaller Olympic style outside and a HUGE family pool with a water slide.The way it is setup outside is amazing as well. Its like Im on vacation.The equipment itself is in great shape and there is plenty for people to do. If you want to lift, do cardio, go to a class, do calisthenics and so on.I have been to several gyms all over the country. This is the best experience I have had at one ever.I highly recommend joining if youre looking for a gym for yourself or your family.

This place is wonderful. Updated workout amenities, friendly staff, clean and fully stocked locker rooms. We love bringing the family here. The only thing keeping it from being 5 stars is the childcare area. Its a zoo. Dont get me wrong the staff are lovely and the space is ideal....for about half the families who utilize it. I would like to see a larger play area with better ratios or putting a cap on how many kids can be back there at any given time. Its almost like the planners underestimated how many kids are In the franklin area.

Some idiot gave Lifetime in Franklin 3 stars, never worked out, just said too crowded. The gym is massive. Its NOT crowded. Lots of people yes, but there is an abundance of everything. Lifetime is what Franklin has needed. Super 1st class everything. Full size towel, Q-Tips, Razors, Rain Forest showers. It has equipment thats so advanced, Ive learned a lot about how I work out - and how to improve. When Im done, can have a delicious lunch, and even hang out and watch Football if I want to. This is like being on vacation every time you go.

I love lifetime. I really do. However, they put too much emphasis on group fitness classes devoted to strength training. There is only one class that is pure cardio & it only meets twice a week. It used to be 3 times, but they keep removing it to put more “barbell strength” or “gluteus max out.” Not a fan of cycling so that’s out. Please do better. It’s not always about the “numbers.” You need variety. That’s not something you have when it comes to cardio.

Country Club of Fitness!💪👍

Love, love, love this gym! Its an investment, but worth every penny. Riz is who signed my daughter and I up; he is awesome! Everyone is so nice and professional. SO much better than any gym Ive ever worked out in.

Fantastic gym, but the value for money equation is starting to erode with age.

Been open for a couple of weeks now, I did a session with a personal trainer who has been great to work with. He has followed up with me multiple times and has continued to provide exercises and guidance well beyond the initial session I paid for. The equipment is all new, there are plenty of options and I have yet to wait for equipment. The locker rooms are very clean and again, not too busy. Havent done a class or used the basketball courts yet but will update this review when I do.

Life Time Athletic misleads.Canceling a membership at this Life Time Athletic is hell (and I have only been trying to do so since January).Its like Donald Trump runs Life Time Athletic and the Life Time Athletic membership staff just keeps drinking the kool-aid.Canceling a Life Time Athletic membership costs a minimum of $199 per person.I moved over 50 miles away. Am I supposed to commute 100 miles round trip each day?Life Time Athletic membership department smiles at you because all I think all Life Time Athletic sees is money, money, money!

Please turn the jacuzzi in the men’s locker room into a cold tank/ice tank. There’s already a jacuzzi accessible near the indoor pools.

I do not recommend at all. I had to cancel my membership, called and spoke to someone PRIOR to arriving to the gym today and the staff member I spoke with told me to come in before the first of the month - soI am not charged for the following month. Came into Lifetime after work and was treated like I was making a horrible mistake- All I can say is the staff onboarding/canceling memberships remind me of used car salesmen. I am still being charged for next month even though whoever I spoke with on the phone told me I would not. Completely overpriced and over crowded.

Is it spendy? sure, but if health and wellness is your goal or already part of your lifestyle, then youd be remiss to not even consider membership. The class options, the space, the variety of available methods to workout are unmatched in the area. The whole facility is geared toward enabling and motivating their members to reach their fitness goals I an upscale, bordering luxurious environment.

Ive been a member of several gyms and this is by far the best one. The facilities are amazing and top of the line equipment lines the floor. They have so many knowledgeable people on staff that any question you have will be answered.

Its the kind of place that instantly when you walk in you know whether you have the income to be there or not.Not for the faint of wallet but for those that demand excellence and dont accept less than being fantastically upper middle class.The towels are bigger the showers are bigger the pools are bigger, the hot tubs are smaller and the women are smaller. You could almost spend a lifetime.

Best Gym in Williamson County! Amazing facility, amenities and service!

Very nice gym however, the monthly dues are over 100.00 and I asked if there was a discount for someone who is 100% disabled and they said no! I said cant afford that and the conversation came to a halt. I really wanted to join but they wouldnt even consider a discounted price. All that tells me is this club doesnt care about the members all they care about is the MONEY! I would not recommend this gym to anyone who is disabled...especially those that served their country during two different wars. Go to planet fitness!!

Very nice club with amazing staff. Everyone was very friendly and inviting and really seemed to love working for Lifetime.

Ive been a member for over a year and have recently put it on hold. This gym has gone down. Lets start with the front desk people whom are very condensing, the locker rooms/bathrooms are filthy, the only thing I will have from the Cafe are smoothies, their food is inedible. I was recently in the Las Vegas Lifetime and it was hands down better.

Went to lifetime today to try it out they said I have to pay to get a try at this gym, I have worked in gym business in middle Tennessee for over 20 years and I have to say this is the first time I have been told I need to pay to workout to see if I want to join. Well thank you but I well spend my money somewhere else. And mr. Attitude at the desk zero customer service.

In town for Christmas visit with family and decided to try out! Are you kidding me?!?! This place is amazing! From building aesthetics, layout inside, equipment, staff, lockers, gym; it is a destination! Blown away! First class experience!!

Variety of workout classes available. Consistent, welcoming, and appealing for all ages and all athletic levels.

I am a former YMCA member. I was really looking forward to your FREE group classes, however, I have been very disappointed. Your barbell strength class is not offered after work through the week and only on Saturday & Sunday mornings at 8:30 and 9:00 which I will not do after working all week. There are no classes on Saturday afternoon and a limited amount on Sunday afternoon. The UNHEATED Yoga classes are still around 80 degrees which is totally too warm.The facility itself is MAGNIFICENT and your staff is very cordial. If you are not will to pay additional fees for group classes and thats your thing, stay at the Y.

Really beautiful facility. It beats any gym Ive been to in Nashville or Franklin. Its got just about everything you could ever want at the place you workout. I find it a little counter productive that they serve alcohol, but I guess some people might want to drink at the gym. lol. Overall Im happy with my membership here.

I have been trying to cancel because I moved. I have called them and emailed them several times. Lifetime fitness will NOT let me cancel unless I come into the location or send a certified letter. Who send certified letters anymore???? This is designed to make it hard on me and you to cancel. You can join over the phone but not cancel over the phone or by email.... what a scam!!!! They are scamming so they can keep collecting more and more money. Do not join Lifetime Fitness... they will take all the money they can from you.I suggest you join a gym that treats you fair. Orange Theory and 24hour fitness are much better. Lifetime is overpriced for what they offer, the fitness centers are overcrowded most of the time. Lifetime fitness has this big corporate scam down to an art form. They make it easy for you to join and very hard for you to cancel. Stay away and tell your friends not to join. I know of several people who have had the same negative experience with Lifetime fitness not letting them out of the agreement unless they send a certified letter .... what???? Do not join #LifetimeFitness ever. This is a warning.

I would give this gym 6 /5 stars. Super friendly staff, incredible equipment, resort like feel, year round heated outside lap pool. We will be joining

Clean and good atmosphere

Weve been members since shortly after they opened - no complaints at all! state of the art facility and great up-keep.

Best fitness club anywhere! Employees are helpful and cheerful. Trainers are top notch.

This gym. Is over priced and over crowdedThe employees are rude and when you bring it to the managers attention they just apologize for it like nothing happened and it just keeps happening over and overSo I decided to cancel my membership and then they told me there’s an additional 30 days that I have to pay forAt the end of the day all they care about is money and not the well being of their customersSo do not join this gym it is a scam

RUDE. Front desk sucks. I was so excited to see the facility. Don’t expect exceptional customer service.

Fantastic gym, with (nearly) everything. Wish there were more freeweights, but so much of everything else, including squat racks, cable machines, classes, etc. The cafeteria has a menu with crafted, protein rich, low carb options. The wet areas are ideal. I counted 5 pools, 2 of which are outside. Saunas are gender-specific, as are whirlpools. Clean showers with the rain mode. Ask any staff member questions related to fitness and they are happy to guide you!

Love everything about this gym EXCEPT the childcare area. So bummed because I cant work out until this gets better. I now have a membership I cant use. Ratios are AWFUL and the infant care is so sad and small and Severely understaffed.

Overall five stars but they oversell the membership at every Lifetime Ive been a member; Frankin, Atlanta, and Birmingham.Only complaint, terribly overcrowded. Profit is excellent; greed ”NEVER” feels right for your membership.Rethink membership levels Lifetime owners!If we pay a premium, make us feel special instead Of like cattle. Other than that you nailed it!

Great gym if you don’t mind the price.

The brand new facility just opened and there are a number of services I have not used yet, so don’t think I can assign a 5 star rating yet, but overall is a solid facility for the region. I primarily use the gym, cardio equipment, and indoor pool and have no complaints and little wait time as of the date I write this review. New, advanced equipment. Three pool sections that cater to all customers, whether bringing in the little ones or lap swimming for the rest of us. Only issues from a member perspective I see this far is the parking situation until 7PM or so during weekdays, and easily accessible men’s sauna and steam-room. Glad I joined as a founding member. I hope to leverage existing services and management maintains the positive atmosphere through the years. I’ll check back in a few months with possibly a revised rating. Let me know if you have any questions.