They cannot even return a phone call. I called twice. I waited a week and a half between phone calls. So its not like I was calling twice the same day and pestering them (to give them business). Left two messages. No return phone calls. I live in Muskego and had coupons for this place. I ended up going to a place up on Capital Drive, about 20 miles away and had excellent service. Paid more than Speedway and traveled farther. Also took my other vehicle there. No reason to go to Speedway with so many other professional detailers out there with a professional space that are skilled, professional in how they treat customers (potential or existing), and know how to run a business outside of customer interaction.