I needed to upgrade my 25+ year old Thule bike rack.The guys at Rack Attack showed me my options (limited due to supply chain issues due to Covid) and installed a 3 bike Thule rack right on the spot!I’m expertly equipped for years of bike travels.Thanks, Guys!

The customer service in this place was outstanding - Caleb seemed to have my questions answered before I could even ask them. Very knowledgeable.I was in and out in 1/2 hour with roof box fully installed. Ill be getting a roof basket soon and this is where Ill be going.Any retailers out there that want to know how customer service should be, tell your staff to watch these guys for a day.

Amazing customer service! They definitely know their stuff. First, we were sold a Thule rack at a lower price point than we had been looking at online (and thought we needed). Then, after our racks were installed incorrectly at our car shop, we brought the car in to the store and they took time out of their busy schedule to take the racks off and fit them properly to our car. Thank you again Rack Attack team!

Excellent service. Pleasant staff. Made buying the accessories for my Jeep so easy.

The Rack Attack Boston team is really top-notch. Courteous, knowledgeable, responsive, and reliable. Great product selection and transparency regarding shipment dates in light of the supply chain challenges facing many suppliers. Bought my first rack system from Rack Attack over 15 years ago and they will continue to get my business in the future!

The customer service was excellent and they had exactly what we needed at a great price and in stock. Nothing but a totally positive buying experience. Great company & quality products.

Wonderful service from rack attack boston.Initially came in to purchase a thule force xt xxl but was sold before i got there, so i ended up purchasing a thule motion xt xxl instead with the help of Daniel with his outstanding service, and expertise.

Had a great experience at Rack Attack recently. Needed a kayak carrier and roof rack for my wifes car. The sales person seemed very knowledgeable, was super friendly and very patient with all my questions. Then a few days later when I was having trouble with the installation, I called the store and they told me to swing by and someone would help me. Within 15 minutes of my arrival, a different sales person had helped me finish the installation. Based on my experience, Id highly recommend them.

Great 👍🏽 😊 service! I got my Thule Motion XT Cargo Box - RackAttack Special Edition installed and purchased here! Thank you!

We needed help with a lost Thule bike rack key. Caleb helped us with great and very fast service. Will definitely return for more Thule products 🙂!

Customer service is the best here! They know their stuff, will totally work with you for best options/fits/install times. I am thrilled with my new Thule cargo box & highly recommend them. Thank you Rack Attack team!

If you are looking to purchase any kind of rack for your car, Rack Attack Framingham is by far the best place to go. I have purchased a kayak rack, bike rack, hitch, and other items and found the staff to be incredibly knowledgeable and friendly. My bike was a difficult fit for a rack but the store manager, Brian, figured out a great solution. I highly recommend this store.

I just had my roof rack attached on my third car at Rack Attack in Framingham, and once again it was a easy, quick and satisfying experience. The staff is very helpful and professional. I was in/out in the time estimated and the job is perfect. I needed new parts, but they helped me get what I needed easily. Thanks again!

Professional service and excellent customer serviceI was looking to get a roofbox installed on my VW Alltrack for an upcoming cross-country trip. After doing some research online, I decided to call the good folks at Rack Attack Boston. I was very happy that I did as they were able to provide me with a prompt estimate based on my needs which was quickly emailed to me for review.Once I made the decision, they were able to fit me in for a Saturday appointment, which was great as it met my urgent needs and fit my schedule.Upon my arrival, I was greeted by the team and told that the installation should take about 90 minutes. They do have a waiting room, but as they are conveniently located near some shops and restaurants, I decided to take a quick walk and grab a bite. Much to my surprise, I received a call from the shop about 45 minutes later informing me that my car was ready.After i finished my lunch I walked over and the installer show me the ropes and provided me with tips and instructions.Overall, a very pleasant experience. I am very happy with the set up I purchased and highly recommend Rack Attack for anyone looking to purchase quality racks and accessories.

This place was a little challenging to find, but once you are there the service and the staff are great.Everyone there was extremely helpful and were able to get us every thing we needed with a fast turn around. I installed everything myself but they didnt offer and Im sure they do a great job at that too.If you are looking for racks of any kid for your vehicle I strongly recommended this place.

This was the easiest purchase I have ever made. I called ahead to be sure they had the bike rack I needed for my mini Winnie. The young man said there was 2 in stock.. well my drive was about an hour so I asked if he could go check to be sure.. he put me on hold and was back in a flash. Took my CC and the pick up was a breeze.RACK ATTACK was a wonderful experience and the young men who work are there are just terrific. Thanks guys for doing a great job!

Great atmosphere with an extremely personable team on hand. Little bit of a wait but once working with someone he was able to answer all my questions. Hoping to return soon as their stock is refreshed!

Dope place...I called ahead of time.No pressure in sales plenty of communication.I dont remember the name of the guy that helped me.However I looked around everyone seem to have the same vibe of just being normal and cool.

Rack Attack had the bike carrier I was looking for and made the purchase easy. I was able to reserve the item for 24 hours and picked it up when I could get there. Staff is friendly and willing to spend the time answering my questions.

Great experience with Bryan and his team at Rack Attack Boston. They are truly professional and did a great job scheduling and installing a hitch and Thule T2 Pro XTR bike rack for us. When we needed an additional roof bike rack system in a rush, they came through again with the right recommendations for a roof rail system and rack that was in stock. They also added locks and necessary parts to complete the install.

Really cant say enough good things about Rack Attack. I called to check inventory on what I wanted, was able to purchase over the phone & scheduled the install. At the install they took my car exactly when scheduled and finished in less than they had initially relayed (took just under an hour). They took the time to show me how to use the new rack & box as well as how I can take on/off the car. Really top notch all around.

The people their are not snobby or full of themselves. Buying a car can be tricky because you want a good deal, as well as being treated with respect.This car dealership did everything for me including a good discount before I asked for it.Every person I dealt with was sinsere, very knolegable, and truly kind.This dealership also has a registry and insurance agency to get you the best quotes and you plates.Ive really never experienced such awesome service for buying a car.I would say this dealership is all around 5 star and would recommend to anyone!Thank you.......

They have great customer service. Fast, friendly, and knowledgeable! You have a question about a rack system I am sure they will have the answer.

I purchased a Thule Roof Box from Rack Attack recently. The salesperson was extremely professional and knew every detail of his inventory. He expertly answered all of my questions and I made my choice. A few minutes later my Thule was mounted on our car and we were underway. Honestly, I would never consider purchasing a product of its kind anywhere else.

10/10 would recommend! The customer service was awesome. I had only a slight idea of what I wanted for my Tacoma and Bryan took the time to understand my needs and nail down exactly what I was looking for.I set up an appointment for the following week to get everything installed and it was a breeze. After installation, the tech came out and walked through what they did, how the new setup worked, and made sure I was comfortable and confident with everything.I’m very happy with my experience and would recommend for sure!

The person attending to me was very knowledgeable on the type of cargo box there is. He was very informative. They install what they sell which is a great. I will definitely purchase other product from this shop in the future.

Just bought couple weeks ago to take our bikes on vacation. We had a great experience with them, bikes never moved wobbled at all in our 2 1/2 hour ride. Happy we bought them. Only thing we didn’t realize that locks didn’t come with it, so checked out Amazon and had locks quick and easy.

I have purchased 2 racks form these guys and they were great! Helpful - responsive - great experience!

When I got to Rack Attack they were friendly, helpful and informative and helped me choose what box was right for my car and my uses. They installed it for me and I was in and out of there in less than an hour. These guys know what they’re doing. I used to work in a outdoor gear shop and our training on selling Thule products was super brief. Go with the experts.

I lost the key to my roof box right before a big trip and was scrambling to get ready. Rack attack came through for me and Identified the key I had and we’re able to sell me a new one for only a few dollars. I was on the road in about an hour and crisis was averted!

The only place in the area with a variety of in stock options for roof racks and rooftop boxes. I was looking for a new, larger box to replace my 20 year old Yakima Space Booster, and it was very hard for me to visualize the dimensions and square foot capacity without seeing the boxes in person.My salesperson Caleb was awesome, very knowledgeable about all the pros and cons of the options. He even helped me put one of their boxes on top of our vehicle to make sure it worked well before purchasing. They unpacked the new box and helped me load it on before leaving.Excellent service, excellent in stock selection, and comparable prices to online- you cant go wrong at Rack Attack!

These guys are great. I called and got an actual person on the phone, they checked their inventory and found exactly what I needed which they guides me through. When we showed up they had the product, we installed ourself on-site to save the fee, but they helped with us putting it together and loaned us tools - and even offered me a job!Don’t hesitate to buy from these guys.

This place rocks! They are super friendly, helpful and efficient! So glad we have this place so close by.

Quick service. Solid staff.

I love purchasing on-line as much as possible but for the number of options for cargo boxes, you need to see the options in person. Great knowledgeable employees that help you narrow in on what is optimal for you. Been using these guys for years and they never disappoint.

Excellent service! they really know their products, and got me in and out of the store in very short amount of time. I highly recommend them!

Extremely knowledgeable staff, very helpful answering our many questions. Even guided us in the right direction on where to find a part they had on backorder given (covid) supply constraints.Would highly recommend

They are quick to understand your needs, patient to answer any questions you have, and offer the information you need to help you make a choice among different options. The entire purchasing experience is smooth and efficient.

Caleb was super friendly and very knowledgeable about the products. Helped me find what I needed right away. Definitely recommend this store

Willam at Rack Attack is the very best …. Informative, courteous and just great staff member for this company…thanks William for helping two elderly Kayakers with the hellavators …. And pointing out the safety tips …❤️🇺🇸

This store is awesome and crew knows their stuff! They are very professional and always willing to help.Buying this type of stuff online, to me, is very tough. It is awesome to still have a place where you can walk in, see the product in person, get great service, and address all your questions. Plus, even as a very hands on person, these types of products can take a while to set up right. As a parent with young kids, I dont always have that time. So, it is great to be able to have professional installation for that reason, and more so, peace of mind where you really dont want a rack falling off your car on the highway.

Absolutely superior service. While other distributors might provide the products these folks know the product and can guide you through any problems. Readily accessible and responsive. The best for racks.wally

I was sent to Rack Attack by a company that couldnt do the racking on my vehicle the way I wanted it. Rack Attack configured it for me and worked very hard with me to get it done. They were very flexible so that I could get the racking done as soon as possible. when they fitted my car they made a point of showing me how to use the racking. Great place and they didnt tell me what I wanted to hear they told me like it was. I value that. Expectations were not only met but exceeded. Highly recommend them.

Bought a Thule roof rack (was sold out everywhere else in the Boston area). Installation was $20 and only took a minute. The staff was very helpful and showed me how to install and use my roof rack.

I’d give them 10 stars if I could. Bryan arranged and Danny installed my hitch after my horrible experience elsewhere (rhymes with Mu-haul). These Rack Attack guys got the job done perfectly and in good time. Not only that, they were nice! Don’t go to the big chain for your hitch; if you want the appointment you make to happen on time for the quoted price by nice people, Rack Attack is your place. Never go any where else. Trust me.

Very helpful for what I was looking for, love the place 2 thumbs up

Ive been a customer at the Framingham location for years. Great selection of racks for all purposes, hitches and accessories. If they dont have it, they will order it. The staff is knowledgeable and professional and will also install at this location. Theyve never let me down.

This place is great. I’ve passed the store hundreds of times. I finally got a chance to go in. I needed a cargo box for my move to the west coast. I had an idea of what I wanted and talking with the associate we brainstormed my options. I dealt with Caleb who is very knowledgeable about the products. He showed me several options for my trip. I decided to purchase the Thule 2XL box. It has plenty of room and makes my 2021 Audi Q5 look slick. I never felt pressured to buy and was never upsold. Definitely will be a regular customer. Also happy to know they have a place in Los Angeles. Keep up the good work guys. Thanks.

Very good customer service, they have a good variety of racks in stock, I was able to buy and pick up on the same day. Friendly service. We have to support this type of business. Way to go RackAttack of Framingham MA.

Great customer service and very prompt and courteous service. They were able to put things aside for me as I drive from over an hour away. Definitely worth and recommend them for any of your roof rack needs 💪🏽

I bought a new car and needed a rack to put my kayaks onto. Hearing that, the salesman recommended I call RackAttack. So I did. Knowledgeable and professional, the salesman gave me 2 options and his recommendation. 2 weeks later I had the rack installed, 3 days after that we were on the lake in our kayaks. Very nice staff, easy to deal with. I will certainly recommend RackAttack for anyone that is in need of a rack.

Excellent customer service. Able to outfit even our older car with a rack.

I have my hitch installed by Rack Attack couple of weeks ago. The overall experience was very pleasant. These people are very nice and honest. I found a hitch on the web with a lower price, they matched it. After the installation work was done, they told me the installation cost is lower than the one they quoted for me because my car was new and they dont have to do much of the pre-work. It was a little surprise to me that do this...:-) Anyway, I highly recommend this place.

These guys are pros. Caleb handled my purchase and checkout. Frankie did the install after I was unable to do it. Yakima customer support was a joke but the install was done right despite some challenges with my vehicle. Absolutely recommend the 1st class service and install.

Great Staff, very helpful and knowledgeable. It was nice that they had the 2 bike racks on display I was considering and took the time to go over the differences. Great Job!

The guys at rack attack were tremendous! The manager Brian, Jonathan and William we incredibly friendly, helpful, and eager to solve my issue. I would highly highly recommend these guys for any and all rack sales and services!

They sell many brands and types of racks, and have a good inventory in the stores. The staff are very helpful and knowledgeable, by email, on the phone, and in the store.

I called Rack Attack Boston at 3pm looking for a Thule Hull-A-Port for my 14 Cruze. The rep that helped me out was very friendly, super fast and got my racks on super quick. Really awesome experience by a very friendly and knowledgeable crew. Despite the 1.5 hour drive, it was very well worth it. You have earned a repeat customer for sure.

Byran sales rep I talked to on the phone was great and knowledgeable about all their bike racks, so we decide to take the ride to the store to see and learn more about different kinds of bike racks. When we got there Byran took his time and showed us the different styles and the pros and cons of the different bike racks and answered all of my wife and my questions. We made our decision and it was not in stock he found one at a different store and will have it shipped to his store for us. It was a nice comfortable educational shopping experience I would recommend this store (Rack Attack)to all. Byran was great. Dennis Ross

Great selection of mounts and racks for all types of needs. Service was great. I dealt with several staff members on multiple visits and everyone I met was super knowledgeable and friendly.

Honest, genuine service. Keep it up.

Excellent service by very knowledgable staff. Large selection of products to choose from.

This is the only placed I go for my kayak, and bike racks. Everyone at rack attack is very knowledgeable and super friendly. You always know you can trust their recommendations and advice.I very highly recommend Rack Attack!!!!

Fun, friendly, knowledgeable staff. Understands products. Nice showroom. Highly recommend.

Bryan spent all the time necessary for me to outfit my older sedan with a complete kayak set up. Rack attack had all the pieces in stock (save from the fit kit that was available from Thule) and walked me through all my options. He was incredibly knowledgable, offered advise freely and was a pleasure to work with. I will start here whenever I need to transport gear. Thanks!

Went in to buy a cargo box for my Subaru crosstrek. Super knowledgeable and helpful staff! Quick and easy! I had previously purchased/had crossbars installed a few years ago and had a great experience then too. Definitely recommend and will be going back for all my car rack needs!!

Purchased a Thule Motion XT (XL) for my Hyundai Tucson and was very impressed with the service! Had a small issue with the socket joint in the cargo bin and they replaced it the very next day right away.

Staff were exceptional; helpful in person and on the phone. Installation was done efficiently, and they spent the time to describe operation thoroughly. Entire team was great and price for installation was very reasonable.

Great sales and service team at rack Attack Boston. Very helpful, found the exact rack items I needed and took my order right over the phone. Highly recommended

Phenomenal experience at Rack Attack. Great supply at variety of price points. the staff was friendly, honest and extremely helpful. they installed my rack in no time and patiently answered all my questions.I highly recommend them.

Great guys. Very knowledgeable about the products they sell. My new goto place for all things racks.

I found rack attack by chance and I feel lucky I did. Not only are their prices very comparable but everyone I talked to and met while I was there was super nice and helpful. Ill be going back to them anytime I need a new rack or a roof top tent

Good value and great customer service, would definitely check here first for any future needs

My salesman was the key to my purchase (my bad as I didn’t retain his name)He wasKnowledgeableCourteousHelpfulI could go on but he was awesomeHe even installed the rack on my car and did a mini tutorial

These guys are INCREDIBLE! Total miracle workers. They were able to trouble shoot my issues over the phone, let me come in right before closing, inspected my roof rack, got me the parts I needed, and gave me directions on what else I would need and where to get it. Huge thanks to the amazing staff! You guys saved the day!

Its amazing that they had so many items in stock. I was looking for a Thule cargo box that would fit in the roof of my Silverado 2500hd. It couldnt be too big because I didnt want it hanging over the bed of the truck. They found the perfect one for me. Theyve got cargo boxes, cargo racks, bars, and wind fairings and mostly in stock which I found amazing! Many stores dont even come close and I shopped around. It was well worth the almost 2 hour drive to get there. The customer service was outstanding!

Just had an excellent experience@ Rackattack Framingham. Rep Matt answered all my questions and concerns like a champ. Everything was sold and installed same day. Matt went above and beyond to give me a great customer experience. The manager was also present and thanked me for choosing them. Thank you guys for the service. Look forward to doing business with them in the future. Highly recommended!!!

I ordered a rack and I forgot to add a something. I called the next day and Matt the mail manager was able to help me. He was very courteous and understanding. I would definitely recommend using Rack Attack Boston. Their customer service is superb. Thank you Matt!

After months and months of searching, I was able to find the roof rack that I wanted and kayak rack combination through rack attacks website. I was having trouble figuring out what set of feet I needed to order based on the model of my car and out of all the companies I spoke to including the manufacturer rack attack was most helpful. The people who work at the shops are friendly, knowledgeable, and you don’t have to wait to get help. This is how small business was done and how it should still be done and I will be using rack attack for any and all of my roof rack needs even though I don’t live anywhere near a location!

Excellent knowledge and expertise of the staff with (bike, kayak, ski) racks and their installation, availability to install the rack on my vehicle, online tool to choose the right rack for your vehicle, availability of the best/highest rated rack products, flexibility to provide me with a Thule matching bike rack key for my Thule ski/kayak racks, Jonathan was polite and personable on the phone.

Great customer service. Nice to talk to a human that knows the product and can get you exactly what you need.

Great service and products. A bit on the pricy side. Would go back if need another rack or equipment.

Super helpful staff with great advice and options for racks

Very friendly and helpful staff. Good selection of scarce Yakima racks. Bought Yakima OnRamp, very happy with product. Would recommend!

My whole experience at Rack Attack was great, from calling to ask about what I needed, to going into the store to look at the products and decide what to buy and having the staff install it.

Pete at Rack Attack Boston is The MAN!!!! He took time to walk me through a ton of options explaining the pros/cons of all. He was 100% professional and just a good dude... I really appreciate the way he worked with me to outfit, Large Marge.. check her out!!!Thanks Pete I really appreciate it.

We used locally to reserve our Yakima from Rack Attack . The process was easy and the staff at Rack Attack was very helpful in the process . During pickup the staff was awesome and offered to be available if we ran into any issues during installation .

Excellent service, very helpful and knowledgeable assistance

Guys were nice and knowledgeable, they sold me several products over the phone but one product they were unable to get in stock and they were quick to refund when I went to pick up the others but overall a nice shop, inside has a lot of displays to look at.

I had some idea of what I wanted for a cargo box for my 19 Subaru Crosstrek, but decided to check out Rack Attack for help with selection and installation. Im very glad I did. Pete was super patient and knowledgeable and walked me through the different options. Even better, they had the gear I needed in stock and were able to get it installed in under an hour.The showroom here is very well put together and the staff is great. Highly recommend checking them out if you are in the market for some cargo solutions.

Friendly and helpful staff! Great product selection, even considering limited stock due to COVID. They installed Thule roof bars and a Vector Cargo box on my 2020 BMW X5M with the utmost care and professionalism. Highly recommend for all your roof rack, cargo box needs!

Great service! Highly recommend them for your bike rack and hitch - these guys were awesome!

Brian and Caleb where very knowledgeable and accommodating. They scheduled my instillation on a very short notice and the service was excellent. These guys know their stuff for any gear hauling needs!

Great customer service at this place!

The young man working the desk there is professional and helpful. This place is the only place around with the items I needed.

I needed roof racks for my car and Bryan was very helpful. He was very informative.My appt was at 10, they were prompt and done by 10:30 with the install. Outstanding service!!!

The people at Rack Attack were great at schooling me in ski racks. They were knowledgeable and helpful and had ski racks when other places didnt. Will definitely keep them in mind in the future.

Great experience! Needed parts for a roof mounted ski rack and I was in and out in no time with everything I needed. Very helpful and informative. Thanks again!

I purchased a Thule rack here last week. Very friendly and knowledgeable staff. I was considering buying a cargo box but I opted not to on my own accord and the sales person didn’t try to talk me into it. No hard sell. I had them install the rack on my car and that was a good decision for me. Probably saved me two hours figuring out the instructions - not hard but involved with measurements, I watched the installation. The installer told me he had done hundreds and had me out on the road in 30 minutes. Easy. I felt a good team vibe among the staff and was glad to support a small business with good guys.

Quick and excellent service, well stocked in every thing you need to equip your car for leisure.