I am a business man dealing with the public for over fifteen years, and I can honestly that it took me some time within those years to figure out how to keep my customers happy.I cant say I have any experience working with this firm, but I had a problem having to do with a building lien which my attorney (who does not work for Madoff and Khoury LLP) couldnt handle. I needed another more experienced attorneys expertise. After speaking to a member of the staff at this company, they connected me to a gentleman named David Madoff. Mr Madoff, after speaking to me for three minutes asked me to call the attorney I was using before and have him call Madoff & Khoury so David can coach him on what to do. I am amazed and shocked that an attorney would take the time to do such a gracious thing.I believe that any decent business can give good service, but it takes a special business (or person representing a business) to shine or go above decent, and that can only be done when something goes wrong in a transaction, or when there is an emergency. I called Madoff and Khoury because something went wrong with another attorney (out of Boston) which created an emergency situation involving a deadline court date (on a holiday weekend). Mr. Madoff took the time to help me when it wasnt even his problem. I cant be more honored and pleased to be able to witness and experience first hand, within five minutes time such high CHARACTER in any type of business. Im so glad I made the call.
About a year ago, my wife and I purchased our first home - a new construction condo. When it came time to choose a lawyer for the closing on our side, the builder pushed us towards a specific individual. This made us uneasy, so we did some research and instead chose Michael Khoury. This ended up being a fantastic decision. He went over and above even the highest expectations, combing through every word of the closing documents and having multiple calls to walk us through it. Upon realizing that there were a multitude of portions of the closing documents which were detrimental to our interests, Michael expertly negotiated with the builder to change the language of some of this parts and to completely remove others. In addition, when there was in issue with a portion of the property not meeting the agreed upon specifications, he delayed closing and also obtained a small amount of money for us from the builder as recompense once we realized the issue couldnt be fully corrected. To top it all off, when we had an issue finding care for our dog on the day of the closing, he let us bring her into the office with us! This all doesnt even mention his paralagel, Nancy, who was amazing to deal with - quick to respond to all of our inquiries, extremely nice, and amazingly knowledgeable. I cant recommend using Michael vehemently enough - he is a genuine, hard-working, and knowledgeable attorney who sincerely cares about his clients. If you need a lawyer in his areas of practice, you wont be able to find anyone better!