I cannot say enough about the Touchpoint team!! Always a delight to work with, and there has not been an issue or idea they have not found a way to resolve or implement!! Thank you to the entire Touchpoint Team, its been a true honor and an invaluable learning experience working with you all and I look forward on whats ahead!! In the meantime, I will be over here taking in the Lightning Experience one bite at a time!!! ( :
I have had the pleasure of hiring Touchpoint Solutions on two occasions and would not hesitate to hire them again should the need occur. Brett provided excellent guidance, asked the correct questions to make sure we understood all the implications of our decisions, and was extremely responsive. They provided training to our sales team and were a huge part of the success of user adoption for our organization. I highly recommend the group at Touchpoint.
Touchpoint is what I consider the best of the best in the market. Brett and his team have partnered with us on a number of projects over the past 2 years. He has set up complex Communities, developed custom applications, implemented Sales/Service cloud and on and on and on. Touchpoint is my first call if we need to define a solution, build out custom apps or need project to be turned around. They get the job done!
Amazing staff and leadership! Attention to organizational needs and detail!
I took their course to teach Salesforce Admin skills and really learned a lot. Great company. Even better group of people.
Touchpoint definitely knows what theyre talking about! Brett and his team goes the extra mile to make sure that everything in our companys Salesforce organization is utilizing the latest features to streamline our business.
Brett and the team at Touchpoint have provided valuable insight into an ever-changing sales and marketing landscape.
I have been taking Touchpoint Solutions SalesForce (SF) Administrator Training class for a few months to learn more about the capabilities of SF and how to assist my clients to make their business more valuable by implementing a CRM system to manage their sales organizations and service operations and basically improve their profitability. Brett and one of his partners Mike have been personally teaching these classes and you can tell from their level of understanding they really know SF well. They add this to their business acumen and apply this combined knowledge to provide expert solutions to their clients thereby enhancing the value of their clients businesses.I would not hesitate to recommend Touchpoint Solutions to any of my clients or other companies desiring to enhance their value and improve their performance. -David Martin, Managing Director, DWMglobal Corporate Finance
I’ve worked with the folks at Touchpoint for a number of years now and they have helped me take my SalesForce experience to a level I could never have reached on my own. Not only are they pleasant to work with and very professional, but they really know their stuff. You can tell they’ve done a variety of types of projects for many years because they never seem to run out of ways to solve a business problem I throw at them. They are always concerned about getting the job done as quickly as possible and are great on feedback and follow-up when I have a concern, question or need.I really appreciate the consultative approach they use. They never force their ideas on me, but listen to me in detail and ask a lot of questions to make sure they understand the nuances of my need and goals. When the time is right they make appropriate recommendations and help me to understand as many of the implications as possible before making it happen.It is so important when rolling out a SalesForce project for the expert (Touchpoint) and the user (me/client) to make sure the tool matches the business requirement rather than just forcing the tool on you and then having to figure out how to make life match the tool and what it does. Touchpoint is always concerned with making the tool fit the business need and isnt just making changes for the sake of making them. If SalesForce out of the box doesnt have the capacity to do something you want or need, theyll tell you that, and then tell you how they can develop something for you.I highly recommend Touchpoint from both an administrative as well as a developer support function.
We have been working with Touchpoint for over a year and have added the Territory Management Made Easy app to our Salesforce environment The design and functionality of this app is one of the best we have used (we have over 35 active apps in our SFDC environment). Brett has been very responsive to our needs, and has and continues to support and deliver all the customized requirements we need to support our specific business requirements. I would recommend that if you need expert help in SFDC then you need to contact Touchpoint.
Touchpoint provided solutions to problems wed never thought of. The power of their insights has given us invaluable insights into our business.
Our healthcare company has used salesforce for years to track patient followup, but it was always a burden for providers who didnt have the time or expertise to use it effectively. As the lead RN at one of our health centers I had the opportunity to work with Touchpoint to improve our salesforce interface. Touchpoint helped us get the most out of salesforce by tailoring the platform to our specific needs. They even flew out to visit our health center to better understand our needs and the unique challenges we face. The guys at touchpoint were easy to work with and continue to provide quick and efficient service whenever we request updates. We look forward to continuing our relationship with Touchpoint.
Touchpoint Solutions worked with me on a project for a Salesforce Community Portal project. Brett and his team always kept the end users in mind and provide solutions that met our requirements but also met today standards in UI development. As a previous Salesforce Developer it was great to see that they provide code that met our company standards but also commented lines of code for ease of use for support. In a world where it is very difficult to find quality Salesforce UI Consultants, Touchpoint Solutions is a great vendor.