These guys are just the best! Not surprised at all to see all 5 star reviews. Tim has been great to work with, and is genuinely interested in finding the right solution for the situation. The installers were great too. Everyone who came into our home was very respectful, courteous, and did thorough work. Couldnt be happier!
They came out and fixed a leak in my system this summer. Spot welded it quickly, refilled the coolant, no complaints.Less than 6 months later and the same spot is leaking again. Came out for a diagnostic and offered to take 10% off the price to replace the part and refill the coolant again. Id be paying twice to fix the same problem. Ill be taking my business somewhere else.
From start to finish, this was a great experience! I was getting lots of estimates and getting quite the education with prices and suggestions all over the map. When I called Red Mountain, they were very responsive and professional. Tim Friedrich, Equipment Specialist, provided not just an estimate, but more. He listened, assessed and worked with me to understand my job and the AC unit, and returned to confirm all is in excellent working order inside and out. I received all the support and guidance I needed to feel confident and sure about my decision to continue with Red Mountain. Not only does Red Mountain offer a great product, but Tim and everyone give superior and dependable attention to detail and installation. The guys who installed were highly professional, knowledgeable and skilled. No rushing, and didnt leave until I was informed and knew how to use the new system. I wholeheartedly, and with gratitude, recommend Red Mountain.
Had to reschedule the install due to a plane delay. They were able to install first thing the next day with no problem. They take great care of their customers. Worked their tails off for 7 hours straight with no break while it was 99 degrees in my condo. Back in business now and finally starting to cool off! Red Mountain is the best!
I needed a new heat pump retrofitted in my house to replace an old inoperable unit. I called out 3 or 4 companies to give me estimates on the job.Red Mountain sent Tim Friederich to look things over and give me the estimate. Tim was on time and ready to get down to business. He was knowledgeable in his field and was able to not only give me different options with detailed explanations of why and why not, but also had a detailed written itemized estimate in my hands before he left. After a little negotiating Tim and I were able to agree on a price for the job and I hired Red Mountain to do the job.An appointment was set for the install and the crew showed up in the morning with everything they needed ready to take care of business. They hit the ground running and had the old unit out and the new unit retrofitted in place and operational by mid afternoon.After a few days Tim came out to deliver the warranty paperwork and to check out the installation and make a few tweaks to the system. I am pleased with the job that was done and like the warranty Red Mountain gives on the workmanship and materials that they installed.I highly recommend Red Mountain Air conditioning.
Tim Friedrich - the Equipment specialist for Red Mountain Air Conditioning was extremely knowledgeable and very thorough in taking us through the process of replacing our A/C unit. Tim took the time to explain the features and benefits of all the available options - in terms we could understand. We would highly recommend Tim and Red Mountain Air Conditioning to anyone looking to replace and/or repair their A/C system.
Tim Friederich from Red Mountain Air was extremely knowledgeable and helpful, not your typical pushy salesman. The price of the quality Trane A/C split system was very reasonable, much better than expected. The installers did an A-one job replacing both the attic unit and the outside condenser along with the drain pans, plenum, disconnect and wiring. The whole experience was a pleasure and I would recommend Red Mountain Air to anyone needing A/C maintenance or replacement. Im very happy with the high quality system and scope of work, thank you Red Mountain Air and Tim.
Just had three new Trane split system heat pumps installed. Worked with Tim Friederich and he did a great job figuring out what units were best for our home. They use their own installers (not contractors) and I couldnt be more pleased. I highly recommend Red Mtn.
Red Mountain came to the rescue after another AC company destroyed my unit by not properly draining old refrigerant and replacing with new (r22 to 407c). The technician Pete and Engineer Tim were fantastic to work with and had me back in business in less than 24 hours. Oh, did I mention that I had sold my property and close on May 4th? Everyone I dealt with was fantastic and I will happily recommend them to anyone needing AC service in the future. Thanks guys!
Tim Friederich and the technicians from Red Mountain Air Conditioning were very efficient and professional. They answered all our questions and provided us with quality service and products.I would recommend them without reservation for home air conditioning services and equipment.
I have been using Red Mountain for about 5 yrs. I started using them when another company couldnt fix my AC. I found them on the web and called them. They came out and fixed it right the first time. I will not use anyone else.
Our older heat pump quit blowing warm air on heat setting in December, thankfully not the cool air in July! So we called several companies for estimates on replacing the unit as it was pretty old. Red Mountain sent out Tim Friederich, explained in understandable way what we needed and his estimate was not only the lowest but it was for a high end Trane. Our new unit was installed expertly and promptly by Rino. We are pleased and would recommend them to anybody!
My system is operating normally. Nothing to worry about.
Very trustworthy and reliable!
They are quick and very detailed!!!