user
ITAG Equipment
115 W 7th St 13th Floor - Suite 1322, Fort Worth, TX 76102, United States
Appearance
ITAG Equipment

Comments
Br
Review β„–1

Hubby and I searched and searched for trailers for a week or two, to no availπŸ˜’ Seemed like everything is on back order or we were added to some waiting list of some sort. Then we came across ITAG Equipment. I was kinda skeptical about all the inventory they had to offer and it being β€œAS IS” equipment. Our experience with ITAG Equipment was phenomenal!! Great staff and knowledgeable about their inventory. What they don’t know, they’ll find out with the quickness!!From beginning to end the staff was on point. Jeff at the beginning was a little persistent.. 😜lolπŸ˜„, but that’s his job to sell equipment. Shelley was great with taking care of ALL paperwork, tags, etc. Andy made sure when it was time to pick up our trailer, it was an easy peasy transition!! Well once we picked up trailer, we went for an inspection and found out brakes needed to be changed. Chris met us in the middle on the repair bill, even tho he didn’t have to because the purchase was an β€œAS IS” purchase on a used dry van trailer. Over all we are extremely happy with our purchase and we wanted to take the time out and send a GREAT BIG SHOUT OUT AND THANKS to THE STAFF AT ITAG EQUIPMENT for your services!! I highly recommend checkin these guys out! Tell em Tonya sent youπŸ˜‰God Bless Y’all

To
Review β„–2

This experience was bad overall. The trailer that I purchased wasnt road worthy, far from it. This is not a reputable company. Buyer beware. Read the fine print.

Al
Review β„–3

Bought a dry van I never bought a trailer on line so I was skeptical of the process. Andy was very helpful and trailer was as advertised. I would do business here again.

de
Review β„–4

Considering buying a freight liner day truck as is from another state wasnt what I envisioned. But after talking to Chris about the truck and him showing me detailed pictures including a video chat so that I can see details of the truck in real time. I had no doubt that I was making the right decision. I picked up the truck and drove it to California with no problem. I would definitely purchase from Itag Equipment again.

Jo
Review β„–5

I was very skeptical about buying something like a used dump trailer online. Mr Chris and the guys worked with me getting photos and videos of everything I had concerns about. One very much satisfied customer and would very well do business with them again.

Ja
Review β„–6

I had been looking for a Dump truck for over a year everywhere & I finally stumbled across iTag equipment on line & found what I was looking for. Was a little bit skeptical about buying a truck so far from where I lived. (I live in Atlanta & the truck was in Dallas) But from day 1 β€œChris” was nothing but up front & honest with me. When I went to look at the truck I had some travel issues & Chris went far & beyond! Offered to take me & my wife to dinner & even drove us an hour back to our hotel. Needless to say I bought my 1st β€œMack Dump Truck” on the spot! Not only did I have a great business experience, I also made a very good friend in the process. Big thanks to Chris & the whole team over there at iTag equipment! You guys have made me a very satisfied customer & I will definitely be a repeat customer soon as I’m ready for my second dump. A+ Service

Sp
Review β„–7

Great company that stays true to their word. They pay in a timely manner and the staff cares about maintaining a solid working relationship

Pa
Review β„–8

If you want to buy a trailer is on 13 level the parking lot 🀣They didn’t put the right address from where you can go and take a look for what they have115 W 7th St 13th Floor - Suite 1322, Fort Worth, TX 76102

Ja
Review β„–9

Theyve got good coffee.

Da
Review β„–10

I was not able to make a purchase here. However these guys went above and beyond trying to find what I needed and kept in touch when they would find something similar to what I was needing. Highly recommend them.

Su
Review β„–11

I delivered for ITAG a lowboy were the government approved the lowboy to transport a Tesla on there equipment all over the West, North, and Northwest. Thank you sincerely Hamden.

Je
Review β„–12

We just bought our step deck from these guys and we were very pleased with EVERYTHING about them as a whole!!!! Andy was our go to guy and he made the process of buying a new trailer a very pleasant experience!! He was very upfront and honest throughout the entire process and walked us through the process including financing every step of the way!!! We will be purchasing more equipment from ITAG Equipment in the near future!! I highly recommended Andy and the ITAG staff for your next purchase as well...Thank you Andy and team from Coleman Trucking Co!!!

Je
Review β„–13

Let me start off by saying that my experience with ITAG would be a five except for a couple of things. However that does not take away from the fact that I think they are an extremely wonderful and reputable company . At first I was wary about doing a bank transfer for almost $30,000 but I looked them up on BBB and read their reviews and ended up buying a 2014 Transcraft 53 Foot Step Deck back in April 2019. I called and asked to speak with Keith and he took over from there and it was a smooth transaction to purchase the trailer. They told me that it would be shipped down for around $700 from Missouri in a couple of weeks. Shelly was very good about returning my phone calls and sending me emails to get the trailer registered. I am going to use them to sell The same trailer I bought from them not because it wasn’t a good trailer, but because I decided to go in another direction and use a different type of trailer. All in all, I would say that everyone there is friendly and knowledgeable and my experience was definitely a good one. I wanted to make this review as honest as possible for those of you out there who are thinking of using them for your purchase. They are great!

Fe
Review β„–14

In the restaurant business, its always a challenge to stay a step ahead of the competition to satisfy customers needs. An increasingly popular trend in the industry is food trucks. Theyre a great way to keep up with the growing demand for catering and on site cooking. But to get started, youve got to have the right truck. Thats where ITAG Trucks and Equipment helped my restaurant. Before investing a lot of money into retrofitting a truck into a kitchen, I wanted to make sure I had one that was strong and would last. ITAG found it. They just didnt find me a truck with the right year model, price, mileage and specs that I wanted though. They even traveled to Chicago with me to pick it up to ensure a safe trip back to Arkansas with no problems along the way. Where else can you find service like that? If youre looking for the right truck for whatever need, ITAG can find it. So dont waste your time looking elsewhere. Let ITAG take care of it for you!

Ca
Review β„–15

I bought a trailer from here and they went and got a dot inspection and some how it passed with caged brakes . I wouldn’t recommend buying a trailer from this business . If my driver wasn’t complaining about the brakes and we had caught it, my driver could of been involved in a serious accident

De
Review β„–16

I initially inquired about a trailer that Chris Green had for sale and was going to have some container locks installed when I found a trailer better suited to my needs. It was not a trailer in his inventory but was in Texas so I asked him if he would be willing to look into this unit for me and although I did not think it would be in his best interest he agreed to do so. He not only had the unit inspected but also got the trailer for a price that was lower than was advertised. While waiting for the trailer to be delivered he looked into shipping costs. The closest ports were in California so he looked into rates that would get this unit to me and he also tried his best to get a lower rate from the initial quote. Oh, I forgot to mention that it needed to be shipped to Honolulu, Hawaii. Unfortunately The rates were ridiculously high at 50 feet long so I ended up using my contact in Oregon. Chris got my trailer to Oregon for a great price and I actually saved about $6k by not shipping out of California. Let me say that Chris and the great prople at ITAG Equipment treated me like I was their best customer even though weve actually never met and I WOULD DEFINITELY purchase another trailer from them without hesitation! If I could give them 10 stars that would be my rating.Thanks, Chris!

St
Review β„–17

I purchased a trailer site unseen from these guys. Super honest, very upfront and professional. They delivered the trailer for only $500 which is way cheaper than I anticipated. They were very accommodating and professional throughout the entire process. Highly recommend these guys!!

Ap
Review β„–18

I called Kyle told him what flatbed I needed and my budget within minutes Kyle called back found a trailer within 350 miles made me a great deal I purchased it was delivered within a couple days to my doorstep I like the customer service and trailer (already working for the company). Kyly found β€œthe clone” to that trailer and it will be here this Friday to my doorstep again great service!! I HIGHLY RECOMMEND KYLE AND THE TEAM AT ITAG-these guys will make it happen!! Tim Ramsey M&A Transport

Ad
Review β„–19

Great guys to work with, We work on a continuous basis with Chris, Manny, and Andy. We are impressed with the speed that they handle transactions and the attentiveness they give to details. They genuinely care about customer service! Wish I could leave 7 stars.

Mi
Review β„–20

They sale trailer and trucks that dont belong to them, if you look on craigslist or other sources you find the same equipment for about 2k to 4k less. Thats why on there web page it says on line deal. Do some research before you buy from them and save your self the finders fee.

Be
Review β„–21

Hauled a few empty trailers around for ITAG Equipment, delivering to a few of there customers as well as to the Granbury location. Excellent Customer Service, Good Honest Professional guys to do business with.. And they pay fast!

Ar
Review β„–22

Great great customer and friendly service took my trailer one day the next day sold thank ya itag guys beautiful experience wouldnt hesitate to use yar help again.

Re
Review β„–23

For all you leery people out there Im probably the biggest one out there! I went against my better judgment and did a bank transfer with ITAG. It made the transaction go so much smoother and faster. You cant trust everyone out there. But you can trust these guys/ITAG! 100% legit company, highly recommend!! Pleasure doing business with you.

Br
Review β„–24

Have purchased two trailers from ITAG to date. Can’t say enough great things about Chris Green! Wonderful guy to work with and responds promptly to questions/concerns. Would recommend working with him to anyone.

Ch
Review β„–25

I purchased a 48x102 all aluminum flat bed trailer and they were awesome people to deal with. My sales person was Chris, he was helpful and friendly, I had an issue with my truck right out the gate and they got me going free of charge.THANKS

Jo
Review β„–26

I must say this wasnt your typical trailer purchase. Not only did i enjoy working with Chris but I gained a memorable experience from this buy. I bought a beautiful 53 aluminium flatbed conestoga. Its a little more then what i was looking for but the price was on point.After all inspections were done and numbers crunched it came time for delivery or pick up. I chose to pick mine up in the grate state of Minnesota. I spent the coldest night ive ever slept in my truck: -22Β°. It was a pleasure being a part of the Itag family. They are some real go getters, worked hard to take in my trade, jumped through all the finance hoops and get me down the road with my new trailer. Anyone looking for a good group of guys to do business with Chris and the itag team is the place to shop.I cant complain im very happy not only with my new equipment but with the contacts ive made with ITAG. I hope anyone out there looking for trailers and commercial equipment turn to ITAG before going some place else, trust me its worth it.

Da
Review β„–27

I was a bit Leary working over the phone/online with a capital equipment transaction, several states away. Bryan was pleasant over the phone, but I thought I would Google up ITAG. Then I recalled watching the video (look it up folks) a few months prior and I was impressed then. Young Marine gets back from overseas doing what most people wont or cant do for our counrty-Serve in the military in combat. From there on out our transaction was very smooth and always professional. They wired the money to my lender to pay off my lease yesterday and picked up my trailer today! Done deal. Thanks so much Bryan and staff. Thank you Marine and all other veterans! Semper Fidelis!

Ja
Review β„–28

These guys are great .Went above and beyond to help me .Will recommend ITAG to anyone thinking about doing business with them. Will be doing more business in the future...

Ad
Review β„–29

Great group of guys! Excellent customer service. I wired the price of the trailer sight un seen from 1300 miles away and the trailer was exactly as described. Would definitely recommend!

Er
Review β„–30

My husband and I were looking at purchasing a flatbed trailer. While searching on numerous websites we came across Itag Equipment. They showed several trailers we were interested in looking at. Due to the fact we are truck drivers and cannot just stop at a moments notice we asked them to send pictures. We got them as requested However the trailer was not what was described in the advertisement. We then asked to get pictures of another trailer which Chris refused to do because we still wanted to look at them even after pictures. Another issue is the fact that none of the trailers in our price range are on his lot and are scattered all over town. My husband called again tonight asking about the possibility of coming in to look at trailers since we will be in Dallas. The salesman basically told him that they dont care about making it hard for people to look by having stuff scattered around town. Customer service stinks. I would never recommend this company to anyone.

br
Review β„–31

I bought a double drop trailer from them sight unseen and was very hesitant to do so however the guys here went above and beyond to make sure the trailer was top notch shape. The trailer was exactly as they said and ready to work the day i got it. I would use them again for sure.

Wo
Review β„–32

We’ve purchased 2 trailers from ITAG, Chris and his team are very honest and easy to work with including during the financing process. We would definitely recommend them!

Br
Review β„–33

I picked up a nice step deck here. The price was in my budget and Chris was very helpful. I will be coming back for my next trailer.

ji
Review β„–34

I bought a step deck trailer from Chris, I wasnt able to go to his location to inspect it so I relied on his description which turned out to be 100 percent accurate, I wired him the money based on what he told me and he had the trailer delivered to California in less than two weeks at a fair price. Id do business with him over the phone again without hesitation.

Pe
Review β„–35

I buy a flatbed trailer Im very happy with Chris and his crew they are the best and work hard to make their promise and make you happy.I definitely highly recommend ITAG and buy again, thank you guys

or
Review β„–36

This review is for the people that are skeptics. Of doing online purchases . this is the place you can safely do so with out worries about being scammed. Im a very picky person and very weary of doing business online. Ive been looking for specific type of trailer and I had contacted Itag equipment. Spoken to person name Andy and later spoken to a Chris. I tell you what after I had spoken to these to guys few times had set my mind at easy . Very courteous in how they take in the info you give and expectations then they get to work to find you what you ask for. They will go out of there way to help you out if something not right they will correct the issue to make it right. Very good experience dealing with this company and will definitely call them again for my next trailer. Thanks again itag team for all your efforts. Og

Ma
Review β„–37

I bought a trailer from these guys, sight unseen. I’m in Idaho and didn’t have time to fly down to see it, so I took them at their word. The trailer was everything they said it was, and the price was very fair.I will definitely be calling them in the future for my equipment needs.Mark HopkinsHopkins Trucking

Gr
Review β„–38

I buy and ship trucks and trailers from all over the country to my yard in Smackover, AR. Its never easy to find exactly what you are looking for and almost impossible to go look yourself. I ran across ITAG online and was really impressed with their website and inventory. I found a trailer I liked and with a very good price, as cheap as I had seen anywhere. Im always a little nervous when dealing with a company that I have not done business with in the past. I made the deal and wired the money, like I have done many times before. And then started worrying if I would ever see a trailer or my money again. You guys know what Im talking about. Well let me assure you that this company is legit and they did everything they said they would do. I am 100% satisfied with my purchase. It is as nice and well maintained as any trailer I have ever bought. I know that wont happen every time and it may not the next time I buy one from Chris but it wont be from a lack of effort on his part. He told me everything that he could see wrong with it. Sent me videos of it in operation. It was a hydraulic tail with a pony motor. All I had to do was look it over, grease it and put license on it. These guys are top notch in my book. The next time I need a trailer this will be my first stop.SALES TRUCKING, INCSMACKOVER AR.

CH
Review β„–39

Worked with andy mojica and was very satisfiedthey seem to have a great crew and work the hardest for the customer

Fi
Review β„–40

DO NOT GIVE THEM ANY MONEY UPFRONT!!!! The worse experience ever, customer service horrible, I bought one trailer from them and I had a bad experience, they lie to me for 2 weeks that the trailer is ready after they had all money into their account, the trailer was in bad conditions, I had to spend all day at their location to get the trailer ready! But I said, it was a bad experience once and I try to give it another try, so I contact them for another trailer.... the worse experience I ever had in my entire life, and I’ve been doing business for over 15 years!Do not buy everything from them unles you inspect it first, do not give them any money up front until you see the trailer because you will see the trailer in weeks or months, if you get to the point of getting a trailer! If I could give them zero stars that will be! Use a private person or a dealer if you don’t want to have the worse experience or waste your time with this company!!! Chris, you should be ashamed of your racial remarks, the only barrier was your lies about the trailer!!! The trailer didn’t pass DOT inspection, the sliding rear axle didn’t work, the mud flaps were missing, 2 tires were damaged, the tail lights didn’t work! This is the reality of your business and the way you treat your customers!!!

Br
Review β„–41

I drive for Jesse Morris Trucking and we deliver trailers for ITAG and their customers and I can say without a doubt that they are great people to do business with. If theres ever a problem with anything they do not bgh hesitate to make it right. They are an outstanding group of guys and gals. Their equipment for sale is maintained well and sold at a steal of a price. This company does deliver its products in a reasonable time and ships all over the US. If they dont have your equipment you want, they will find it for you.

Ch
Review β„–42

Its great working with these guys, we moved a Lowboy trailer from Iowa to Colorado the trailer was ready too go when we got there. When we delivered in Colorado we were paid the same day as delivery.Look forward to doing business with them in the future.Chip.Takota Trucking.

SH
Review β„–43

Our company was looking to buy several step deck and (1) Detachable Double Drop, so we located ITAG on commercial truck trader and inquired about the inventory. After talking with the sales rep. Chris Green, he emailed numerous detailed pics of the trailers we were interested in purchasing. After receiving the emails we utilized our funding company to purchase the assets. The process was very quick, easy and professional. After being notified that one of the trailers listed was not located in Texas, Chris Green (ITAG) jumped immediately into action and provided our company with a trailer until our trailer was delivered.Great Company with great service.SKOCA TRANSPORT LLC

Te
Review β„–44

I just purchased a used trailer from them and Im very pleased with the help I received, they went above and beyond with helping me with everything. I highly recommended them for your heavy equipment purchases.

Al
Review β„–45

Dont buy from here they sell junk trailers all rusty for top dollar stay away! Got a drop deck trailer paid 20,000 (TOP DOLLAR)and cant even pass DOT inspection

Da
Review β„–46

ITAG Equipment is an excellent company to do business with! Good honest people, professional, and fast pay!

Fe
Review β„–47

Bought three trailers for $46,500 on a coin toss! Good place, very clean & organized. Quality stuff here.

Mi
Review β„–48

They sold us rusted bent trailers, the guy name Chris is very unprofessional probably the most unprofessional person I have ever talked to in my whole carrier. very nice before you buy the trailers, after the sales transaction goes thru he flips to the rude, vulgar side of his personality ...cut me off, screaming, hang up at me.. very bad experience.. I would never buy anything from them again.

Fa
Review β„–49

Just picked up my first trailer and used these guys. 02/02/2018. Will be back to buy my next one as well here. They go out of there way not to sell you a trailer but to make sure its road worthy and you leave happy. I drove here from Florida to pick up my Flatbed. Meeting the guys Chris, Manny an Eddie were on it. I wanted to remove a box thay was damaged they didnt have to help me but they all came out to give me a hand I didnt have to do a thing. You can buy a trailer anywhere but its how your treated thst makes you come back. I dont see myself buying anywhere else. Stop in meet the guys and shoot the breeze buying will actually feel secondary. 6 STARS.

Ma
Review β„–50

Purchased a 2009 Doonan stepdeck from itag. Our company is from west Texas and we never had time to even look at the trailer before purchase. Once we got there the trailer was in great condition and just as the sales dept had described it. Itag also installed aluminum ramps for us up under the step deck, great work there also. We had to pick up the trailer on a Saturday and they were able to accommodate us. A smooth and simple transaction!Mason H. ParkerAlkali Energy

Ge
Review β„–51

I bought a 2016 Stephens trailer from itag..it was rocky at first but everything worked out just fine ..Thank you guys

Os
Review β„–52

Great service, great equipment at a good price

Vi
Review β„–53

ITAG does some SEO work for us and has done a super job in a short amount of time for a very reasonable price. Couldnt have asked for a better company to use!

Ha
Review β„–54

Very very bad customer service never buy anything form these people they will scam you.

Ha
Review β„–55

The worse experience ever, customer service horrible. never buy anything form this people.

An
Review β„–56

They sell used trailers but dont let you to see it before purchase !They do not even give the vin number!

Br
Review β„–57

Great prices!

Ja
Review β„–58

πŸ‘πŸΎπŸ‘πŸΎπŸ‘πŸΎ

Information
100 Photos
58 Comments
4.2 Rating
  • Address:115 W 7th St 13th Floor - Suite 1322, Fort Worth, TX 76102, United States
  • Site:https://itagequipment.com/
  • Phone:+1 800-895-1845
Categories
  • Trailer rental service
  • Auto repair shop
  • Mechanic
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Truck accessories store
  • Used truck dealer
  • Utility trailer dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
From the business
  • Identifies as veteran-led:Yes
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations