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Five Star Autoplex Bodyshop
6301 E Lancaster Ave, Fort Worth, TX 76112, United States
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Five Star Autoplex Bodyshop

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Ed
Review №1

Great service! They fixed my car in a short time and on time, great costumer service

Ry
Review №2

Professional reasonable prices great body work and paint jobs really took great care of my truck flawless repair done.🔥🔥🔥🔥💯

Ma
Review №3

Absolutely fantastic job by Ben and his team! Would give more than 5 stars if I could and highly recommend to anyone looking for professional, responsive, on-time and high quality work done on their vehicle. After a hail storm damaged my truck extensively (hood, windshield, roof, body), Ben was able to work with my insurance company to have me in, repaired and back on the road in less than 10 days! This was tremendous considering the scope of work and his efforts allowed me to have my truck back in time for a cross country move! They did great work and delivered everything exactly as promised. Highest possible recommendation, take your vehicle here and you’ll be taken care of. - Matt

Br
Review №4

These guys are awesome!!!They always take care of my autos. I recommend them to all my family and friends. The owner (Ben) and all the employees go out of their way to help me. the outcome of their work is top notch. they get the cars and handle everything for me with the insurance company and they even provided me a rental. NO STREESS. The experience I have here is always a positive one and if there was ever an issue, I know that Ben would do whatever it took to rectify the situation. If your in need of a auto shop to take care of you when a stressful accident occurs in your life, then take it to Five Star Autoplex and let them take care of you. i Know they will.Thank You Ben and all of the family there that helped me, my friends and my family with all of our needs. i know where to go when i need you, see you then.

Ty
Review №5

This auto repair shop made my car look better than it looked even before the accident. (A car backed into me and damaged my front bumper)The service here was great. The people are helpful, kind and very professionals. I do not plan to have another accident, but if I do, or if I need any auto body upgrades, I will always choose Five Star Auto plex. Thank you for your exceptional service!

Ma
Review №6

I came to 5 star for several cars and I appreciate the customer service and the out come of my vehicles that was worked on. Thanks to all the staff and support.

Gr
Review №7

Ben and his Team are amazing. I am very impressed with the service and how quickly they took care of me. Every person there is engaging and wants to help you. They earned my business and referrals.

De
Review №8

They really did a beyond magnificent job on my 2013 Lexus had it looking like a brand new car. They took great care of me went beyond to make sure everything was done correctly and communicated with me the whole way I would definitely suggest to always to go to them for you collision repairs

An
Review №9

When the name says five star auto, you better believe it is.I will not be taking my cars anywhere else, ever againThese guys made my car look brand new again, like I drove it off the showroom floor,NO LIESThese guys and gals were phenomenal, needed a ride home after dropping it off! Boom they ordered and paid for my uber home,If you are thinking about using 5 star auto plex DO IT DO IT DO ITYOU WILL BE HAPPY HAPPY,they all went above and beyond, no joke, cant tell yall enough how much I appreciate your kindness and care with me and my vehicle

Ty
Review №10

Awesome and timely service! Ben, Leanna, and their team were. Very helpful throughout the process. I had a minor accident about a month ago, after sorting everything out with my insurance they had my car back out onto the road within the week, while also saving me hundreds of dollars from my deductible! Not even a week from getting my car back from them, some neighborhood teenagers decided to jump on my windshield. I decided to take my vehicle back to them and have it replaced in which I was back out on the road within 24hours. They even were able to provide me with a rental car in the meantime, after AAA/Enterprise tried to over charge me for a day rental. Hopefully I won’t have to be back anytime soon, but if I have to Five Star AutoPlex is where I will go!

le
Review №11

Ben and the team was awesome and I recommend this Collison place to anyone they definitely have my business for life!!!

C
Review №12

AWESOME, AWESOME, AWESOME...... I dropped my Truck off on Tuesday and they handled me with white gloves and met all my expectations over and above. I request OEM parts only for my repair and thats exactly what they did and everything was perfect when I picked up my Truck. This was my first ever accident and I didnt know what to expect and they made me feel like family.A BUSINESS like this is One in a million and they were totally, So incredibly Professional. If love your car/truck and you want the very best repair, you need to take your car/truck to Five*5tar and you will be blessed too!

Le
Review №13

Leanna and the crew took good care of my situation during a winter storm! I was really down on my luck but they helped me get in a rental and gave me a great price for it. Definitely recommend 👍🏽

Ty
Review №14

They Did An Awesome Job With My Vehicle. Their Work Is Top Tier. Highly Recommended!

Ca
Review №15

Third time to use them - always PERFECT!Sadly we have had to have body work done 3x this year... Well, it is 2020!I will never ever use anyone besides Five Star Autobody!They have been so helpful, extra accommodating and worked with our insurance to make sure our cars were good as new!I am so grateful for this honest and trustworthy local business.I will be a life long customer and plan on using them for our business vehicles too!!Thanks Ben and Team!!

Al
Review №16

Amazing customer service! Great people and professionals!!! Would recommend highly to anyone! They helped me and my boyfriend with insurance and rental car details. They went above and beyond to make sure our experience was great and easy! I will use them from here on out. I cannot say enough how great and easy our experience was with them!!

Ka
Review №17

My car looks as if it was never rear ended. The service was great and my car was finished on Friday as told. If you need body work done on your car, this is the spot that will get you right! 😊

Go
Review №18

Ben and the team at Five Star Autoplex went above and beyond helping me and my car! Truly, their professionalism, customer service and kindness turned my frown upside down, thank you!

Ho
Review №19

They did an excellent job on the repairs to my sons vehicle plus all the work done was done in a timing fashion as stated! Will be recommending Five Star Autoplex to others!!!

St
Review №20

I cannot say enough great things about Ben and his team here! We had 3 cars get hit with hail during the storm in April and we decided to take our vehicles here. They worked directly with the insurance carrier and kept us in the loop the entire time - even more so than our own insurance carrier did! When the insurance companys estimate came back 25% less than what Five Star had quoted, they discussed the differences with the insurance company and they were able to get on the same page (basically pointing out what the insurance missed ;)). The process with Five Star Autoplex was seamless, timely, professional and just a great experience overall. As a bonus, everyone was extremely friendly.I would absolutely recommend using their services. We will be repeat customers, for sure (although hopefully not any time soon as that would mean we have more damage to our vehicles ;)). I am an insurance broker and will not hesitate sending my clients to them as I know theyll be taken care of!Thank you again to Ben and his staff! :)

Kr
Review №21

Eric and his team are simply amazing . I came to them at the beginning of the week needing my door repaired due to an accident . I told him I wanted to pay out of pocket and he definitely worked with me . Not only did he give me a great price they got the job done in 1 day ! As an auto technical adjuster myself I most DEFINITELY recommend this shop! Very professional !!!

Bo
Review №22

The best service I ever had awesome people very helpful and kind excellent 👌 work to me a 10 star would highly recommend to everyone .

pa
Review №23

My husband and I are exceptionally satisfied with the repair work we had done on our Honda Pilot. After hitting a large metal car part on the freeway I had extensive damages to our bumper and underneath my car. Ben not only took care of making sure the repairs were done perfectly, he also made sure I had Honda certified parts to replace the damaged ones. Ben had to battle a bit with our insurance company to get that approved but because I am still under factory warranty he was able to get that approved so my warranty would not be cancelled. Thank you 5 Star Auto Plex, and thank you Ben for your thoroughness, attention to detail, and getting me back on the road. Prayerfully I wont be needing your services again but if I do there is no one else I will bring my car to but you!

Ke
Review №24

I had hail damage and they quickly made it disappear with no deductible. They did an excellent, wonderful job. Also, the staff is very friendly and humble. Highly recommended.

Si
Review №25

The owner is very friendly. My car went in for hail damage and came back looking as good as new!

El
Review №26

I highly recommend supporting this small business. My experience with this shop has been exceptional. Leanna was more than fair with pricing and the turnaround time was just as impressive as the work. Rentals cars are available as well which is convenient.

Jo
Review №27

I took my wife’s Denali to 5star after I bumped into it with my truck in our garage and I didn’t want to go through insurance, so wanted to avoid the big body shops that write huge estimates. I had the pleasure of dealing with the owner, Harmit, and he was amazing.. he had a couple different technicians look at it, and as it turned out, he said that they can do the whole repair as a paintless dent repair. Also, it was a very reasonable and affordable price. It was great because after the repair, everything would be original.. no blending of paint and no new parts. When my wife and I came to pick up her vehicle, it looked brand new.. they even popped out a couple of other door dents. You know what they say, when mama is happy, everyone is happy! Thank you 5star!!

Br
Review №28

These guys do great work! There was a hiccup at first but after all was said and done ernest got the job done!

Ka
Review №29

Ben was willing to work with me while my car was getting hail damage repaired. I was given a rental car and the shop paid my deductible so I paid nothing out of pocket for the repairs! The work is good quality. My car looks just like it did when I bought it.

Jo
Review №30

Absolutely from top to bottom my experience was the absolute best. This place is amazing and had the best customer service as well. Thank you for all!

jo
Review №31

Quality work

Ed
Review №32

Brought my truck to them and when I got it back it looked better than when it came out of the factory

S
Review №33

Ben and his entire staff are friendly and great at what they do. Paloma is quick to answer any questions you have. Five Star Autoplex repaired our sons F350 Super Duty after he was rear ended by a drunk driver going 70mph. There was quite a bit of damage but Ben and his staff have it looking and driving like new and they had it repaired in 2 weeks as stated. Ben is picky about the quality of repair leaving his shop but that is critical in this business. We hope to never need a collision center again but would not hesitate to use Five Star Autoplex again. We highly recommend Five Star Autoplex. Our son is thrilled to have truck back and very happy with the quality work. Thanks again to Ben, Paloma, and all of the great people here.

Ja
Review №34

Fixed my car great! Super nice owner and staff. Eric was great at customer service. Will use again if need.Follow up:Got hit again in parking lot and Ben and the guys got my car looking great! Will never go to another body shop than theirs! Five stars!

Cl
Review №35

Called an immediately was help by the manager Ben. His assistant Paula also helped as I had both my vehicles repaired with Hail Damage. Both my jeep and truck were done fast and look absolutely amazing!!!

He
Review №36

Thanks Five Star Autoplex! Beautiful job on my Camry fender and bumper! Like a New Car! Love the paint job too.Thanks for the free rental also. That was awesome. God bless you and family. Nicest folks in town.

Am
Review №37

I took my H2 Hummer in for body work and dent repair. Extremely impressed with the professionalism of the office and the repair. Since the hail came through the hood and roof was completely riddled with dents. After the dent repair you cannot tell it ever happened. Looks amazing!

Da
Review №38

I just got my car back from this shop and it looks better than ever!! I will never go anywhere else. The owner especially made the experience super easy. Affordable price and great customer service! Thank you Five Star Autoplex!!

Sa
Review №39

Have been serviced at both locations and have no complaints about either. I am a returning customer. Cant really ask for more that accurate pricing and timely service

Dr
Review №40

Outstanding work! My vehicle looks like it did before the wreck no cheap paint job work was done promptly I was told a week and a half and the truck was ready in a week and a plus is you can’t get rentals there as well. Ben was excellent to work with made everything easy when I thought I’d be dealing with a headache! You have my business from now on thanks 5 Star autoplex!!

Ph
Review №41

My sister got her fixed here when she went to pick it up they did a terrible paint job and the back of the car was chipped. They tried to argue and say that they got the car like that when they know they didnt. She had to argue with them and show them pictures that the car was not like that when they received and they eventually fixed it. If you want your car fixed right the first time and not have to get it done a second time I wouldnt go there.

Ja
Review №42

I was recently in a collision, my insurance suggested i go to service king, after getting an estimate they would let me know that i would have to pay my thousand dollar deductible out of pocket. being a college student there was no way i could afford to pay that. A friend of mine recommended five star auto plex. She told me they would cover my whole deductible and put me in a rental! it sounded too good to be true, but sure enough it was true. the work they did on my car is so neat and professional. My car looks brand NEW better than it did before my wreck. Just wanted to share this little piece of heaven. This shop really cares about its customers and will not stop until we are satisfied.

As
Review №43

Nice customer service. Great Quality work and while my father was waiting on our car to be fixed we were able to rent a car in the mean time. I would recommend this company in a heart beat.

Ni
Review №44

They did an excellent job on my truck!!! I was very please with the timing as well they had it done very quickly and it looks amazing!

El
Review №45

I had a great experience with 5 Star, my car looks brand new after an accident that destroyed my front bumper. It did not take long to fix and 5 Star was very helpful and accomodating. I recommend their services and I would use them again, but I hope I dont have to :)

Ta
Review №46

Brought in our jeep to have the bumper worked on! Extremely happy with the communication and quick turn around. Definitely recommend for any of your auto needs.

Ca
Review №47

I brought my truck in after someone vandalized it, Five Star was able to repair my truck in a timely manner and matched the color to perfection. They even helped me save my full deductible. I would definitely recommend going to Five Star Autoplex!

Ha
Review №48

Really good professional service. Will be coming here again

To
Review №49

Ernest is good to work with and did a good job repairing my van. The price was the best I got from 5 estimates.

Th
Review №50

Fantastic people and great service! Will definitely come back. Saved me a lot off my deductible!

De
Review №51

Omg these folks are the best they fixed my car perfectly. She looks better than before the wreck. They had my front end aligned. BEST PLACE IN THE WORLD TO GET YOUR CAR BODY WORK DONE!!!!!!!!!!!!!!!. THANK GUYS SO MUCH.

Go
Review №52

This place is outstanding. They are very helpful

Je
Review №53

Great people to that very willing to work with you! Great work too! The car looks like it is new again!

Sk
Review №54

The name really described it all FIVE STAR autoplex!! Great people that are very friendly and looking forward to help the customers :) Paula (for an example) responds to your any questions really fast, doesnt matter what way you use, whether emails or txts or phone calls. The BEST thing about them is that If they dont have what you want they will find a way to make it happen!! Ill definitely refer whoever is looking for a car to them!

My
Review №55

Had them repair my wife ford Edge Sport and they did an outstanding job willrecomend

Cl
Review №56

I was in fear that the insurance company with total my car but thanks to five star they worked with my insurance agent to keep me in my vehicle . This company takes pride in their work . Treating my car we could kid gloves and repaired it back to its original condition . Thanks for all your help also Paloma

Mi
Review №57

Dropped my car off, got a rental, and back on the road within 30 mins. Fast and friendly service. Recommend them to anyone!

Wi
Review №58

Excellent, Beautiful girls. excellent work. prompt and honest

ar
Review №59

They did an absolute great job with my car. It looks better than before!i thought I had lost it forever after the accident but they pulled it off!!

Ho
Review №60

Best Service ever ! QUICK and easy! I won’t ever go anywhere else ever again🤗

Sa
Review №61

Not Honest. Qoute for new light but installed the same broken one since the broken part is not visible once installed. Not clean make back of my car seat and the side panel dirty but nothing to do with back seat. Keep the parts on the back seat without puting any thing on the seat?

Au
Review №62

Quick and affordable

Bu
Review №63

Fast cheap n good what else can you ask for?

me
Review №64

Always a pleasure working with these folks!!! Fast and friendly!!

do
Review №65

Great Shop. I would highly recommend.

An
Review №66

It took forever to get someone to help me. I would not go back here by choice.

St
Review №67

This is the place to go for sure !!!!!

pe
Review №68

Very happy with the hail damage repair.very good attention to detail! This was my second car repaired here. Highly recommend.

Information
85 Photos
68 Comments
5 Rating
  • Address:6301 E Lancaster Ave, Fort Worth, TX 76112, United States
  • Site:http://5starpaintandbody.com/
  • Phone:+1 817-451-0344
Categories
  • Auto body shop
  • Auto glass shop
  • Auto repair shop
  • Car rental agency
  • Towing service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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