Ident was recommended, but i had a terrible experience. I was quoted a 10 day estimate for completion and ended up waiting over 30 days to get my vehicle. I never got any communication about delays and once i was able to speak with someone, the response was simply that the shop was behind. I tried contacting the owner but his voicemailbox was full. I then tried emailing, but got no response(unlike the immediate response when i was a prospective customer). When i got my vehicle it had a sonic cup with Strawberries in it. They replaced my passenger side mirror with blindspot camera, but did not “aim” it, so it did not work(luckily i fixed with help of YouTube). They also left the passenger door with a gap between window and inner panel(1” gap)as well as a bolt halfway tightened.(once again, thanks to YouTube, was able to fix). This was after the big hailstorms, so they must’ve been bery busy, but I wouldn’t recommend. The 1 star was for My Handler who had the unfortunate job of communicating/addressing the shortcomings of the service.

I had my truck repaired and Jason and his crew were wonderful. They told me it would be ready in two days and was. Looks amazing. They were very friendly and professional. Thank you iDent.

I recently had them repair the hail damage on my truck and i cant even tell there was ever any damage. The person that handled everything was named Armando. He made the whole process very easy, he handled EVERYTHING. They even supplied me with a loaner car while the repairs were being made. 5 stars for being fast, easy, and quality work. Definitely have already recommended them to family and friends.

IDent did a great job repairing the hail damage on my Jeep. They took care of all the interactions with the insurance company once I filed the claim, took care of securing replacement parts, coordinated with the body shop and kept me informed. Excellent results. Would definitely recommend them. A special shout out to Jason, Liz and Andrea. They were a pleasure to work with!

I recently had my car done by these guys. They took care of me by paying my deductible, loaning me a car until my car was ready, awesome customer service, very professional, and my car looked like new after they finished. I highly recommend this company! 5 star company in my books!

I had a great experience with this company in the repair of my hail damage. Armando Mata was my point of contact for my repairs and he was very easy to deal with. Armando was clear in explaining the process and what I should expect throughout the process. I hope to never need them again but I know where to go when the inevitable hail storm hits again. Thanks Armando!

My experience with Ident has been awesome. Armando Mata was my point of contact and he did a great job explaining the entire process step by step and made the entire process very easy. They were quick, efficient, and professional!

This place is great! From the ladies up front to the owner. Very informative and professional. Both my cars look brand new! I am very satisfied. Thank you ident and staff. You guys were great!!

We used iDent for our first vehicle to be repaired. Took far too long. 5 weeks in the shop for severe hail damage quoted at 3 weeks. This was after insurance cut them the check. Honestly this was only the mildly frustrating part. Over a week and a half I spent many days calling them on 4 separate deadlines to see if the truck was ready… all 4 times it was pushed back to repaint and buff.Come to find out from my adjuster they were vastly overwhelmed taking in too many vehicles. The most frustrating part was paying more out of pocket for my rental. They had said they would try to extend but couldn’t and never offered to compensate for the extra days I was charged.The work was good. My truck looked good despite the mirror being loose on pickup and blue paint markings all over one side of the car. The work was done and I was satisfied but the communication needs so much improvement. I had a second car I began the process with them on… I used another shop due to the experience.

IDent did an amazing job!!! Our area got hit really hard by a storm and they took care of me like I was the only car in the shop! They also gave me courtesy calls through out the process to let me know how my car was doing. I would 100% recommend IDent to anyone that has Hail Damage on their vehicles!

Jason the owner makes you feel like you are part of the team explains the whole process in detail step by step has very quailed techs working on all types of vehicles I thought my 2019 F-250 Oxford white looked like it just came off the show room floor when I picked it up.Liz and her team in the front office did Amazon felt like I was royalty her ladies took care of all the insurance claims calls and had rental set up like I was on vacation getting a rental ..I am very glad I heard about IDent I strongly recommend them for the insensitive to vehicle owners, professional quality techs, office staff and knowledge of whole process with insurances companies and just knowing they care about getting you back in your vehicleThank you I Dent fir everything

Great service from the receptionist and the owner jaison, also the technicians did a amazing job on my vehicle and the bonus was the full car detail to prevent the covid19.

Jason and his team did an exceptional job, the car came back good as new, i would highly recommend!

Very professional on time Armando Mata was awesome cared for my needs and was just an awesome experience overall definitely recommend him and this business!

Ident did a great job repairing my hail-damaged 4runner, looks brand new when I got it back like it never even happened. Great service Armando M handled everything made the whole process very easy.

Thank you iDent! Excellent work done to my truck!

Liked this place. Very kind people ready to attend you.

My experience with Ident has been very pleasant and easy going. The repairs took some time but shows quality work. They worked with me and had made sure my car was taken care of. The owner Jason and his employees have been very friendly and honest people. They made sure to update me every time I called and have made sure that the work quality was to the best that they had to offer. 5/5 great work. Will say that they went above and beyond to restore my car back to it’s original condition. Definitely will use them again.

Armando was a pleasure to work with. Great work and exceptional service.

My husband had just purchased his vehicle when the hail storm hit our neighborhood. We’re so happy that we found iDent!! Not only did the car come back looking new again, but their customer service is everything! Liz and Jason handled everything from the beginning of the claim to the end! I’m so happy they made it hassle free on us. They were quick, efficient, and professional! Thank you, Team iDent!!

Thanks team iDent for a quality repair and turn around time!

Just had hail damage repaired they literally took care of all the insurance needs, communication with the adjuster etc. Excellent service and my car came back to me looking brand new!! So glad I chose them!!

Wonderful place. Amazing work. Great customer service.

Took our F150 Truck and Ford Explorer to them. They did an awesome job. Was very happy with their work. Very friendly and I didnt have to deal with the insurance, they took care of everything. Will definitely use again if needed. Thank you Ident for a job well done.

Got door dings? Look no further than this place to get them taken care of. Professional. Friendly. Fast. I dropped in without an appointment and a short time later while I waited they had the dings repaired and I was on my way! Fantastic results, and very reasonable pricing! A great value! I will not go anywhere else now that I have discovered this place! Thanks Guys!

IDent did an amazing job with our vehicles! The entire process was easy! They picked up our cars and set us up in rentals the same day. The work was done fast and they looked great! Thanks guys!

Professional and polite. I took my husbands Silverado here to have hail damage removed and they did a fantastic job. Ive also taken my Explorer 3 times to have door dings removed. We spend a lot of time around the soccer fields and iDent has kept my car looking good as new.

Fantastic work. Extremely fast. Would not go anywhere else. They were very busy and still got both my cars out really fast.

My car was caught in a hail storm a month or so back and I had a friend tell me about Ident. I called one of their workers Armando, and he was super helpful he came and got my car within 2 hours from where I live and took it to the shop for me. Then he was so professional and kept me updated daily with what was going on with the vehicle, along with sending me pictures of how bad the damage was. He stated Ident would pay my $500 deductible and all I had to do was wait for it to be ready. Then they even went as far as detailing the car prior to me coming to pick it up. Such an easy and smooth process they have especially with my busy work schedule right now. The best hail repair service I have ever receding and I highly recommend for others to try it out! Armando is the best so ask for him!!

It’s no surprise this place has all five star reviews. My insurance agent recommended them. Great work. Don’t even thing about going anywhere else.

Dealing with iDent was the best hassle free experience Ive had in my opinion. The whole process took less than 7 days and Michael was very helpful to me keeping me updated. He made sure I had a car rental even on a holiday, I didnt have to pick up or drop off my vehicle at the shop he delivered it, he even offered to file the claim through my insurance for me. My car came back looking brand new, washed and dent free!

They did a wonderful job on my new Dodge Ram. Besides doing the best job Edgar is very professional, and very customer service oriented. They made everything very convenient so I did not have to miss work with time, transportation and very good communication with the whole process. I am very happy I chose them to remove the hail damage. I could of not found a better company with integrity and the willing to go beyond measures to help their customers.

I was really please with my car!! Had a lot of hail damage!! They picked car up at my house we got estimate done!! And had my car back in 4 day’s after estimate!! They even detailed the inside and did the tires!! Thanks IDent for taking care of my baby!!

The people at iDent know how to take care of you. In and out quick at a fair price. Thanks!

100% satisfied. Took my truck into iDent with a ton of hail damage on the hood. Got an estimate shortly after I walked in, then scheduled an appointment. When I dropped it off for repair it was done very fast and the dents were 100% gone. It looks like its a brand new hood! Thank you iDent!

My car was damaged by hail in April of 2017 in North Fort Worth. I didnt have the money for the deductible at the time. Edgar knocked on my door and let me know i had a 2 year statue of limitations meaning that i had 2 years from the original storm to fix my vehicle. Here we are January 2019 and i finally fixed my vehicle and the proccess was amazing. I drove my vehicle to the shop, filled out the paper work, they dealt with the insurance from beginning to end, kept me updated on the whole process and now my vehicle looks amazing. Thank you iDent!

Michael Habekott was awesome. The all process was seem less and no hassle. My Insurance delayed the process but with Mikes knowledge he helped speed up the process. I will definitely be back and I have already informed/referred some of my friends and family to have there hail damage fixed by ident at the Saginaw location. Keep up the great work.

Highly recommend! We had hail damage all over my girlfriends car and my truck and these guys went the extra mile to help us through these process. Both vehicles look brand new. Could not recommend them more! Call them first before you do anything period!

My boyfriend and I used them when both of our vehicles had hail damage. They kept us in the loop the whole time both or cars were in the shop. Friendly and patient when we had questions. They were fast and the work was amazing...looks perfect! This will be my #1 place to go to if any other service is needed in the future!! Thank you iDent!!

A friend recommended this shop and so glad she did! These people went ABOVE & BEYOND to make my daughters car look good!!! I are beyond happy with the service of this business and highly recommend it!

Thanks to Jason and the team for making my experience at iDent as smooth as possible. Got my truck back when they said I would and since I drive a lot for work I was even provided with a rental.

Ident Is a go to shop for hail and ding repairs! Great customer service and go above and beyond to accommodate the customer and make sure they are pleased with the work done and service given!

Jason and Liz with Ident are by far the best shop in DFW! The customer service is exceptional. Easy and hassle free. They took care of everything! The repairs are absolutely flawless. My car looked brand new. Big thanks to Ident!

They need a EXCELLENT JOB on my car. I would RECOMMEND them if you need car done.

Great service! I trusted them with my Mercedes, she’s brand new again! Thank you iDent!

Best service in town!! Very professional and wonderful work!

I RECOMEND GOOD PEOPLE AND GOOD JOB O YEA

Spectacular job! Awesome service!

Good people to get your hail repair done!!!!

Good place and Good job ando good service

Great Company!

Great Service!