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Mutton Party & Tent Rental
1818 Lakeview Dr, Fort Wayne, IN 46808, United States
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Mutton Party & Tent Rental

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Da
Review №1

Its been a pleasure working with this company. Im sure youd feel as good about doing business with them as I do about working for them. Its a family owned business that works at being as a family with their employees. After years of OTR trucking, my social skills have depreciated. Working here has helped me gain some people skills back.

vi
Review №2

It was so easy to rent.. pick up was quick.. and knowledgeable. We would rent from them again.

Rh
Review №3

Our Roaring 20s NYE party wouldnt have been the same, without Mutton! From the early emails with Lizanne, to the pick-up process with the warehouse - everything was PERFECT! Even though we only had 6 tables at our party they were the perfect addition, for those that didnt want to sit. After seeing their showroom, it certainly influenced as to how we decorated the tables. Well be back

Ki
Review №4

My family and I rented some chairs for Christmas for our family party, and Katie was very helpful and professional. When returning the chairs the gentleman at the warehouse were so helpful and nice. Thank you so much we will be using y’all again.Thanks,Ms.Slaughter

St
Review №5

We had a nice, easy experience. Ellen patiently worked with me discussing different layouts and configurations and replied to my many inquiries very quickly. Set up and tear down were also completed quickly. This is just shy of a 5th star because many of the chairs we rented needed some additional cleaning. We would definitely use Mutton again.

Ca
Review №6

We emailed about a slushie machine rental on Monday afternoon and got a quote. They told us we could come in and sign a contract and pay whenever. We didnt have time to stop by until Thursday morning the same week, three days later. When we showed up my fiance let them know he had a quote and needed to sign a contract. They told us we didnt have a quote and couldnt get one because the machines were no longer available for rental. At first whoever was working there didnt want to pull up our emails to check even after we specified that we already had a quote. We were then told that on the end of the work day on Monday, they received a notice that they were no longer to rent out the machines for whatever reason, and thus, because we didnt sign a contract and hadnt paid yet, told us on Thursday morning when we got there that they couldnt honor our quote and wouldnt let us rent. I understand that, I really do. But how hard would it have been to send an email to us to let us know that before we wasted our time coming in? Especially if you were notified the literal day that we were inquiring about it. That is poor customer service. We wont be renting from here and will be letting our friends and family know not to as well. You handled this poorly. We will be going somewhere else for our needs.Have a nice day.

Ka
Review №7

I wanted to let you know that I am frankly displeased with your service.I tried to handle the situation without putting Bob Mutton employees or All Occasions employees in a pinch.Instead of checking the linen on site today while I was already in Fort Wayne, I now have to drive all the way back there and try to re-exchange linen, because I got a call 4 hours later that the linen returned was not acceptable.I am sorry that we caused you any inconvenience about the linen in the first place, but this is now completely disrespectful that I will have to spend another 1/2 day (running as a middle man) in between two companies, as I was trying to resolve this issue. Your employees could have frankly helped with the situation when I was at the shop today, and didnt. That is not excellent customer service.Positive reviews will not be left, and you have lost all future business with any of our businesses. We will be renting from Taylor Rental and All Occassions for any future rental needs.

Li
Review №8

These people were great to work with, very friendly. Our company was having a Christmas party and we had to make a few last minute additions the morning of and they handled it with ease and patience. I would recommend to anyone!

St
Review №9

Staff is friendly and helpful. Went with 4 stars only because my experience with what they have to offer is limited to pole & curtain rental. Equipment is quality & prices are reasonable. Just plan ahead if you need something.

Br
Review №10

Mutton did an amazing job helping us plan and execute our wedding. They were very easy and pleasant to work with, from the sales staff, to the delivery crew. Very accommodating and happy to answer our questions, they helped us fit everything we needed in to our budget and were happy to make adjustments when we needed them. Great experience!

Ni
Review №11

We rented a hundred chairs for our wedding in Anderson and while they werent able to deliver the chairs to our venue in Anderson, the lovely people at Muttons were very helpful in helping us determine was size truck to rent and even helped us load everything in! We really appreciated the quality of their chairs as well as the service we received! Our wedding was beautiful! Thank you Mutton Party & Tent Rental!!!!

Ni
Review №12

Absolutely outstanding! We worked with Alishya and Muttons for a 300 person tented wedding in Indiana - she helped put everything together from the ground up and was SO helpful making sure we werent missing anything! We had a large tent, dancefloor, mobile restrooms, catering tent, plates, napkins, bars, chairs - literally every detail. Alishya was very responsive to emails and had such a calming demeanor it always made us feel taken care of. I would give 10 stars if I could and will definitely recommend them to anyone!

A
Review №13

Enjoyed working with the staff at Mutton Rentals. We rented a tent for what turned out to be a year and they were easy to work with for each contract extension. Will definitely be recommending them.

Ka
Review №14

My experience with Bob Mutton Rentals was excellent! The staff was knowledgeable, courteous and patient! I changed my order three times! Delivery and pick up was prompt and also courteous! I would definitely rent from Bob Mutton again! Thank you!!

Re
Review №15

Audrey was very pleasant and made it super easy to place my order.

Da
Review №16

I have had the opportunity to work with the team from Mutton on many occasions and they have always come through with flying colors. Great customer service, prompt delivery and large selection. Dont hesitate to recommend them! Dan Surface, Fort Wayne DJs

In
Review №17

Terrible customer service experience. I Purchased a dunk tank from this company. However before purchasing I ask if it was rent ready because I needed to rent it once it arrived to me. I was told yes but when it arrived it did not have the back drop, or platforms next to the seat. Every time I call I never hear back from Matt. I really hope they do not rent their equipment like this or provide terrible customer service to their local customers. I will advise anyone in their area to use caution when considering working with Matt or his company.

Li
Review №18

Refusing to pay a 4 hour temp agency bill, essentially stealing from me. If they cant afford that, theres no telling what kind of corners theyll cut to make their customers happy.

Br
Review №19

Very professional and dependable company! I Highly Recommended!

Ta
Review №20

These people discriminators, I wouldn’t rent anything from them or work for them.

Da
Review №21

Love working there

jo
Review №22

Tables and chairs were as expected, but when returning, they did everything they could to NOT give me a receipt, or acknoledgement of return. Gives me the impression they want to try to send me a bill in a couple days for not returning everything.

JA
Review №23

Worked here for two days. Great coworkers better pay too.

Ed
Review №24

Had a good experience setting up party preparations.

Er
Review №25

Everything we hoped for and more. Employees were ready and polite

Pa
Review №26

Great staff and customer service good company to work for!

Su
Review №27

Easy to pick up and drop off.

Ma
Review №28

Good new location, they have everything you need, nice staff, good prices.

De
Review №29

Came down from Holt Michigan too drop off our tents for DELHI TOWNSHIP

Go
Review №30

Great products and service, Matt is the best!

Ro
Review №31

Great company with great products!

Je
Review №32

It just moved rent anything you want large or small

Ja
Review №33

Very knowledgeable and very easy to work with

Cr
Review №34

Great people very friendly.

Ch
Review №35

Very friendly staff, lots of items to choose from for a wedding

De
Review №36

Mutton Party has the best tents in Fort Wayne!

Mi
Review №37

Nice place

to
Review №38

Everything u need for partys

La
Review №39

Very nice

Te
Review №40

Great service

Information
50 Photos
40 Comments
4.2 Rating
  • Address:1818 Lakeview Dr, Fort Wayne, IN 46808, United States
  • Site:http://muttonrentals.com/
  • Phone:+1 260-432-8636
Categories
  • Party equipment rental service
  • Tent rental service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:9am–5pm
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