So happy we ended up at Eds. If you drive an Audi this is the place!! (Im sure for all makes but it is hard to find an awesome Audi mechanic outside the dealerships. Here it is.) They even ran diagnostics to make sure I wasnt replacing parts that were not necessary. They checked over EVERYTHING. We would give 10 Stars!! Thank you so much for helping our family. Ladies... call Chase. He never even laughed at me when I told him what was wrong. You know we describe it a little different than men. He gets us!!😉 And they designed a plan to help keep our Audi in top shape running her best!! Excellent communication & customer service.

I have been to Eds twice, and am impressed with their service and professionalism. Today, I had a 30k mile maintenance and inspection visit. They are great about tracking issues, and letting me know how soon various issues may need attending, and are always willing to quote a price for a service. Its a comfortable place to get auto services, and I feel confident in the quality of service.

Its nice to know my car is always in good hands at Eds Car Care Center. I want all the staff to know that I appreciate your honest, hard work. Im always so excited to pick my car up and never ever disappointed.😊

Best service I have ever received. They diagnosed and called me with a quote for repairs. Amazingly it was less than I thought it would be. Polite, professional, and they came in on a Saturday to finish the repair! I’m glad I found Ed’s Car Car Center. I will definitely go back.

Eds is definitely the place to go. They got my truck in fast, was honest about the repairs that needed done and got the work done quickly. The prices are great an Ive found my new place to take my truck from now on. They have a professional, helpful,honest staff. Dont go anywhere else but Eds car care.

Very happy with my experience at Eds Car Care Center. I had them do a full brake job on my Audi A4 S-Line and had them install new rotors and Akebono brake pads. I had great customer service and would recommend them to anyone looking for car service/maintenance.

Ive been searching for a good mechanic in Fort Wayne for years and I think I finally found one. Chase kept me updated at every step of the way, letting me know what the concerns were and why they were concerns. He even provided some pricing on repairs before they went ahead and gave me time to think before giving the go ahead. Everyone there, from the front desk staff to the mechanics themselves, was friendly and personable. Best of all, my dashboard no longer lights up like a Christmas tree! If youre looking for an honest, reliable, friendly mechanic service, look no further.

Ed’s has taken care of our cars for decades! Always pleased with the work. We needed some unusual help under tight circumstances and they came through with flying colors. They communicate well regarding work that needs to be done and charge a fair price. Highly recommend Ed’s for your car maintenance needs.

I have been a customer at Eds Car Care since 2011 and never had one problem. When they installed new tires and they were leaking air, they fixed them with no charge. The front desk personnel is courteous, and the technicians are professional; I never needed to double check on their work.

This place did a great job. I needed a wheel bearing and half shaft replaced and they worked me into the schedule right away and were great to work with. I would definitely recommend this shop to anyone who needs auto work done on their vehicle.

Highly recommend. They looked out for my best interest and not let me spend money if I didnt have too. Nice people. Will definitely be going back.

They ordered the wrong radiator, had my car 4 days because of the mistake, blew a hole in my condenser, and didnt refill the freon. When I called was told they needed to see it, as I had a leak... Took it elsewhere to find out no freon was in it, after a simple recharge it works fine. Not worth the trouble and being without my car for 4 days.

Alex was amazing saved me over 1000 in repairs. I would highly recommend this over a dealership any day💯

Excellent service, technicians, and staff. Highly recommend for all your auto needs.

Taking my car to Eds Car Care is like going to a friends house. It is just comforting. The staff is so friendly and professional. I have never felt like I have been taken advantage of nor have I questioned any work that was done. I would recommend Eds to anyone who likes customer service and has an honest work ethic!

Couldnt be happier with the quality of service I received for a fraction of the price. The absolute best import/domestic mechanics in Fort Wayne.

When we moved here a few years ago, we didnt know where to go for a good mechanic. Eds was suggested to us and we havent been disappointed. We always receive courteous service, accurate information, and what I love the most is when someone doesnt know, they will find out and call back instead of making something up. We feel the prices are reasonable and weve never paid different than what we were told. We love supporting our community and Eds is a wonderful part of it!!

From the moment I called and spoke to Alex to make an appointment, to the next day bringing my 2019 Subaru Outback in and chatting with Brian, I knew my vehicle was going to be well taken care of. My first 6000 mile service was due: oil change and tire rotation.I was a bit nervous, as I had a horrible experience with the local dealers service department (that dragged out for over 8 months) and vowed I would NEVER go back, even for my first free oil change.Im SO glad I found Eds! Their staff put me completely at ease. Locally owned, professional, friendly service team. I was back in my vehicle within an hour and am thankfully satisfied. I fully trust Eds with my service from now on.

I was on the road Wednesday afternoon when the van started steering very hard. The battery light came on. The radiator light came on. With difficulty, I turned around and got back to the driveway. Eds Car Care said they would send someone to tow it in. A mechanic stayed overtime and diagnosed the problem. A broken tensioner and serpentine belt. The next morning I had an estimate, and by afternoon it was sitting in the driveway again. I didnt have one worry. You graciously went out of your way to work me in. I was overjoyed to have such speedy service. It is such a relief to trust the care of our van into your hands. Thank you again and again. Wow!

They are amazing; quick, thorough, and extremely personable and flexible. I will continue to go here from now on!

Eds is the best in town. My family has been using Eds before I can remember. They have serviced our Jaguar, Mercedes, Lincoln, Ford, GMC, Jeep and Cadillac. They even did a motor swap on my 87 Honda CRX Si. Three days after the swap, I drove the 33 year old CRX to Maryland and back, no issues whatsoever. Eds always handles themselves with integrity and honesty. Unlike other shops, Eds doesnt look for issues where there arent any. Ive never felt hustled into making useless repairs like other shops have attempted. Instead, I am provided a thorough diagnostic after each visit, from which I am able to make many of the suggested repairs myself. You wont be disappointed with their services. If you are dissatisfied, you should probably look in the mirror and re-evaluate your frustrations.

Very knowledgeable and outstanding service! Ive known the owner for some time and I trust him.

Fast friendly service! Staff took care of my needs in a very professional manner.

I havent gone to any other repair place since Ive given this team a chance. They are concerned for your well being and want to work with you on getting the best prices possible. They look up recall and warranty info without having to be asked and let you know when you have the chance to get something replaced or fixed by the dealership. They will remember you, treat you like family and help you even when you didnt know you needed help. If you want a personable place and a good experience every time you need car care, Eds Car Care is where to go.

I heard a engine knock and took my Jeep into Eds Car Care for diagnosis. The results were not good and needed a complete overhaul. Working through insurance Eds acquired a new long block and completed the job in well under a month. Great communication throughout and the Jeep runs great. Very happy with the outcome!

Very fast, friendly, and reliable service, would absolutely recommend. Just had my ford edge repaired (HVAC, belts, oil change, and four wheel alignment)

Absolutely amazing! Above and beyond in customer care! They put you first!

Long time customer of Eds Car Care. I was

Alex and Casey were warm and friendly. They had my vehicle towed very promptly and repairs were completed quickly. I felt they gave me genuine advice on what repairs were needed to make my vehicle safe to drive. I have found my repair shop.

Highly recommend! Great service, great people!

Great Character very knowledgeable and fair priced!

MLMary L.Fort Wayne, INToyota MatrixVerified CustomerOverall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5 10/01/2019Great ServiceI took my car in, wanting to get it ready for some traveling. I had more things wrong with it than I was expecting, they were able to get me in the next day.They gave me a ride home it didnt take long to do, they picked me back up and took care of everything. I wanted all the serious things repaired, The office people took their time explaining the paperwork and charges. Everyone was so nice, friendly and helpful. I really appreciated it, Brian noticed my Toyota emblem missing from the front of my car I told him it fell off, but I had it in my car he put it back on for me no charge.I would recommend them for all your car needs, I now feel safe traveling! Mary L

Took my Honda minivan in for maintence, received clear communication, and the work was completed ahead of schedule. Also happy that I was allowed to pay over the phone for a very safe experience during Covid. Thank you, would recommend!

Took on a job to get my 77 Pontiac Catalina up and running. Im, grateful.

Wish I could give negative stars here! This place is a joke and will rob you blind. Theyre way over priced and will keep find new things to charge you for. And do unwanted work without your knowledge. We took our car there for a diagnostic to see why the computer wouldnt allow the car to start. They told us theyd call us to let us know what they found on the Friday it first got there. And they never did or even tell us they close on the weekends. They had our car for almost a week and half, and we had to be the one to repeated call for status reports. They only called us a handful of times. They repeatedly told us they had it almost done or it should be done tomorrow when we get the part we ordered. There seemed to always be another part they needed to order or replace. They told us our bill would be between $250 and $599. Guess what after they jacked up the prices and kept ordering more parts its well over $2000. Even after we told them repeatedly that they needed to stop giving us the run around and finding new things. We dont have that kind of money and my husband is on the verge of losing his job. While this easy fix and their repeated its almost dones. They only finished work and got it running after my husband hit his breaking point. And told them he was going to report them to the better business bureau and call the cops to get our car back. Also at one point they left our car outside over night with the hood open. And when my husband picked the car up they tried to get him to get something else fixed before he left. And we found out that the oil we had just got changed about a week before, was then replaced by them as well and we was charged for that as well. Also dont know how they have such high reviews, other then the fact that a lot of bad reviews keep disappearing for them. Ive found a few who have had bad experiences and then go to show my husband and they have either disappeared or had them being called liars but who ever answers them.

I have been a loyal customer of Eds for several years now and have always been impressed by their professionalism, attention to detail, and honesty. I feel that their prices have been pretty reasonable (if not rock-bottom), but more importantly they have always been very thorough in servicing my cars while going above and beyond to spot any upcoming issues outside the scope of what was requested. They have also done a very good job of explaining the how and the why of any repairs or maintenance they recommended, which Ive greatly appreciated.

Ive been bringing our vehicles here for about a year now, and I absolutely love their service. Ive talked to Neal and Casey on the phone several times and each time they are very professional, helpful, and honest with me. They have completed the work in a very timely and professional manner. Bryan the owner is a great guy, who runs a very professional, and honest company.

Did a really good job on my husband car

It was the most positive and professional experience Ive had dealing was automotive needs. Before I hired them I called my home town dealer to repairs my water pump. (O5 caddy sts). They passed the repair up.I used this place before never again. I resourced the web and found Eds. Made a appointment got me in within that week. Arrived had interview and within 15 minutes had my car up on lift and inspected. Bought me out in shop and explained to me the issue and how they would repair it. Gave me estimate.job well done Thank you ppl.

We called Eds for an issue with our check engine light that had been on. They got us in very quickly for a diagnostics test to find the problem. They were able to fix the problem quickly and at a great price. The staff was very responsive and friendly. Highly recommended!

I am so surprised to see the positive comments (which is what got me to try Eds in the first place). Ive struggled about writing this review but feel its time. Ive taken my BMW there twice and I will NOT be taking it back. They are way overpriced in my opinion - unless you think paying $50+ for a gallon of coolant is reasonable because thats what they charge. I paid $2600 the first time I went, and they did a lot of things (new battery, front brakes, alternator, etc.) which I think I overpaid but was desperate to get it fixed as my electronics were out of whack so I didnt have time to shop around. And its strange that I havent seen my owners manual since I took it there (I have always kept it in my car). Still frustrated about that.UPDATE IN RESPONSE TO EDS COMMENTS:1) The reason I agreed to pay to the high price quoted is because my car was at your shop and it was inoperable, so I was desperate to have it fixed. 2) The reason I returned was because I thought I was going in for warranty work as my battery light kept coming on. 3) The reason I waited so long to do the negative review is because I was going to just ignore it. But since then Ive talked to other people who have had a similar experience and have similar feelings that I do but they also chose to ignore it. I felt I needed to say something.

I moved to Fort Wayne 2 years ago and havent had any car issues until I needed my heat fixed. They are very reasonably priced and quick! Its hard to trust anyone with your vehicle, but they are super friendly and will take great care of it! Will go back in the future.

Great place. Make a log story short, had a broken door that was a bear to fix. I dealt with KC who was very helpful, providing updates through the day and asking before moving forward on certain repairs. Parts for the job done were a VERY reasonable price (I dont think they even marked it up).They also offered to drop me off at work but loaned me a car instead. Above & beyond in every way. Highly suggested, much appreciated.

We are always impressed with the work at Eds Car Care Center. They always give us a thorough briefing of the status of our vehicles. Its nice to know what needs to be done in the coming future. Also, they are able to get our cars in within a few days of our call to schedule an appointment.

They got my car in, diagnosed it and had it completed quickly. Very friendly and professional. Certainly will be my go to car care center.

Took my Blazer in for an oil change. Took about an hour which is fine. Talked to the owner for about 30 minutes. Nice guy and personable. Told him of my experiences with all of the garages that have screwed me since I moved to FW. Told him that I was a reasonable man and that if I am treated right, I would be an honest and fair customer. Told him that I hoped his shop was a cut above the rest. He assured me that they were a reputable business with experienced mechanics. At this point, I am pleased with my treatment at Eds and will go back for my car care needs.Update as of 4/2020. Eds gave me a list of all the problems my vehicle had. It was a part of their 30 something multi-point inspection process. Took the list to my regular mechanic and found that many of the problems were not problems at all and needed no attention. Not sure what Eds Car Cares intentions were but it appears that upcharge is one way they make money. I was hoping to find a shop a little closer to home to have the service work done to my vehicle so, as for now, I am going back to my old mechanic, Best One Tire in Monroe, IN, I use back home where I grew up. Might be farther for me to travel for auto repairs but at least they treat me right and charge a fair price.

They are great at being a local shop to go to, but they do take a decent amount of time. I went in for an oil change and it took close to an hour and there is not much waiting room. The price was average, and I trust that they do great work. I wouldnt go out of town for them though.

Best place in town for either routine service or repairs. Dont go anywhere else! Give Eds a call, youll be glad you did. Have been doing business for several years now and so glad we found them.

I go to Ed’s for every oil change or issue! They’re affordable, friendly, and have even given me a ride back to my apartment while I wait. They go above and beyond.

I brought my car to Eds after the dealership gave me a laundry list of things that needed to be done. To my surprise, not one of those things was really *needed* at the time. Maybe the dealership was looking at a standard list of things that should be done, based on the mileage (although they explicitly told me I needed them done), but taking the time to actually check my vehicle resulted in very different recommendations at Eds. Instead of raking in the profit and agreeing with my original expectations of what needed repaired, Eds was honest (imagine that) and in the process was willing to forego literally hundreds of dollars to maintain their integrity. Sincerely, thank you.

Took my vehicle in for the first time here for an oil change and I was very happy with how they handled everything. The wait time was minimal and the calmness and professionalism of the staff was outstanding. No pressure to do anything else, but they informed me of their concerns. I will be back.

This is by far the best place to take your car for repairs in Ft. Wayne, IN. Honest work, honest prices, and a great time conversing with the friendly and competent staff. Not many places like this where you can mix business and pleasure profitably!

Excellent service! Its extremely hard to find honest mechanics, especially if youre a singe female. They did a fantastic job of fixing everything that was wrong with my car. Special thanks to the owner, Brian, who went out of his way to make sure my car was serviced right. I will be returning as a customer.

Dealt w Alex. She she great.

These guys are great and most of all honest. They have done work for me twice now with no complaints from me. Highly recommend.

This is simply the best place you can take your car. They are amazing! Convenient, Good prices, great work, and super polite.

Pretty awful place...took bmw in for misfire..they charged $130 to plug in their scope..then recommended changing a drivetrain part that wasnt showing symptoms..charged about double for parts..said it needed spark plugs $200..bottom line..almost $700 and they didnt fix the car in fact it wouldnt start when i went to pick it up.. When i changed the plugs $50..it was easy to see the vcg/spark plug gaskets were failing..(oil in the wells)..obviously they didnt check much...and even worse they had signs displaying their christian pride..wow...if i could give negative stars i would...only use them if you believe you havent tythed enough to your christian beliefs...lol...they are jokes !!! AVOID THEM!!!!

They do really good work and the price is right also

Excellent service - Friendly, helpful, trustworthy, and honest - Quality work done with integrity and attention to detail - great atmosphere

Have taken our cars here for YEARS and have always received great service. They definitely go the extra mile! Thanks to everyone at Eds our cars are running great!!!

I called and talked to Casey to set up an appointment for an oil change over a week ago... because that was the soonest they had available. I go in today and they tell me we will have to reschedule because they didnt even put me on the schedule.. the earliest they can get me in is the middle of next week. when we were on the phone I even repeated the date and time after he said it to confirm... actually he was the one that told me the date and time that was available!!!!!!!! 🤯 just kinda confused how you forget to do that when thats your job ..???? 😒thanks for wasting my time. I WILL BE TAKING MY MONEY ELSEWHERE. 💰💰 Im sure another company will appreciate my buisness because its obvious you DONT.

Great service and super friendly

Took in my car to get looked at and told them one of the problems my car has was that it leaks oil and I thought they had fixed that with other things for $2,500 but my car is still leaking oil. I took it back and they wanted to charge me again to fix a problem I thought was already fixed. Yeah staff is friendly and might be able to do an oil change but thats probably about it.

I have never had a bad experience at Eds. The employees are always very kind, honest, and trustworthy. I trust them completely with my vehicles.

Have been going here for all auto service for the past 3 years. I have been very happy with their work.

Always a friendly staff and work great with you!

Good place to get your stuff fixed.

Fast and personalized care.

You will not find a more pleasant, honest mechanic than the staff at Eds. We highly recommend them!

Most of all their HONESTY!!!

Very informative.

Very friendly staff, honest, and excellent service.

Good honest folks

Always great and honest service

The only thing they can do right is an oil change.

Loved it

Not happy at all.....!!!

Great service!!

Great service