The business professionals at Marcus Elam - State Farm provide fast and responsive service taking the time to review options and setup their customers with the coverage that best meets their needs at an affordable price. Specifically want to thank Brooklyn Hatlevig for a prompt and courteous service experience.

I spoke with Brooke concerning insurance. She was very informative, responded right away, and customer service was great! She made me feel like she really enjoyed what she does and her knowledge welcomed.Thank you Brooke for your professionalism and warming spirit!

Brooklyn was very helpful, professional and kind hearted. She was very responsive and could answer my questions that I had for her. Very happy with my experience!

Brooke Skinner is very professional. She has a spark in her eyes and eager to make your insurance experience a great one. May move my new home and cars in her hands. Plus her cousin-in-law trains Patrick Mahommes. Who is in commercials with Jake from State Farm.

Scarlett at Marcus Elam office has always been super helpful and very responsive. I have been a customer for a very long time and have always had great service and no problems.

I have received great service from this agency since starting. Brooke has really helped me understand what insurance truly means. They go above normal standards of an insurance agency!

The Marcus Elm Team always responds to my needs quickly. They call me to inform me of anything that i need to know. Everyone is friendly and professional. I’m glad to have them.

Took the time to listen to a very professional young lady, Katie and got a very good presentation of what they have to offer. Met the owner of the company. Was not able to come to terms with cost but would consider looking to them in the future. I urge anybody looking for insurance to take the time to listen to this young lady and see what they have to offer.

Brooklynn is the kindest person Ive ever met. And she is so helpul!

Amber took the time to answer all my questions, explaining things clearly and kindly, with no pressure. Excellent customer service.

Actually met Marcus as he was coming to Fort Wayne to replace an old representative. Very nice and ensured that I would be able to keep my current discounts that I had. Scarlett is very helpful and always gets back to me if they are busy. Even Kaitt was very helpful and clear on what info I needed for my house. Everyone was very nice and professional.

Katie has incredible customer service skills and a fun personality. She is always cheerful on the phone and seems passionate to answer my questions. Even if it is a lot of them. (Lol) I really enjoy hearing her voice and I appreciate her amazing service.

Katie has been wonderful to work with! Answered our questions professionally and in a timely manner. I would highly recommend this agency. Ask for Katie!

Brooklyn is incredibly friendly and helpful. She is very professional.

Scarlet Bright rocks! She is very responsive and pays attention to the customers needs. If you want excellent service ask for Scarlet, you will not be disappointed!

I bought a new car and needed to switch my insurance. I spoke with a wonderful young lady named Scarlet she was kind and patient with me. She answered all my questions and informed me of all my options. I’ve been with State Farm three years and they have always taken care of any issues I had. I recommend them if you insurance

I dont know that I have ever actually talked to Marcus, and I dont mean that in a bad way. He has a great staff. They are always very helpful and fast.

Amber was very responsive and professional in helping our family find a great deal on our auto and home insurance! She explained things thoroughly along the way to make sure I got the insurance I was looking for to fit our budget. Highly recommend giving them your time!

Amber and Scarlett were very helpful in getting my renters insurance started up. They give you the best price and most coverage, are awesome with any questions and highly responsive. 10/10 recommend!

After talking with Amber for the first time I was given very cordial and responsive help. Amber was very professional, awesome personality and truly a great asset to your company. Throughout the process Amber stayed focus was very focused. Shes a true keeper and thank you for her service.Be blessed!

Scarlotte is always incredibly helpful, efficient, and friendly!

Brooklyn is very professional, responsive, and easy to talk to.

Marcus, Scarlett, and his entire team are professional and fun to work with! Great people, and great coverage for my home and autos. Highly reccomend!

I love having insurance with them. They always work with me and they always call me if anything ever needs my attention. The people that work there are amazing especially Scarlet and Amanda. I have full coverage on my vehicle and it’s so much cheaper then where I was before. Thank you so much guys.

SUPER AWESOME! They were really nice and made sure that I knew all my information! My representative Katie was the best!

I called for a quote and Katie was friendly and professional from the start to the end. I’ve been searching for the best car insurance and I found it! Thank you so much Katie from State Farm for making my experience phenomenal! I’ll will be referring everybody to Katie :).

I called Marcus Elam - State Farm to make a payment and talked to Scarlet Bright.Scarlet made it real easy, fast, professional, and she made me feelthat she had my best interest at heart. This is just another reason thatI have been with State Farm since 1978.Stan Ganczak

Went above and beyond to help me get what I was looking for.

Brooklyn was so informative and helpful!

Brooklyn is so helpful & kind!

I just signed up with State Farm for my auto insurance. I saved considerably by switching companies. Amber was very friendly and helpful with getting me just what I wanted. Look forward to many years with them.

This one the best service in the city they work with you and always answer the phone if you are looking for some good insurance this is the best place to go give them a call Marcus Elam- State farm

Marcus and his team are very responsive, helpful, and professional!

Katie Pfeiffer recently helped me switch my insurance over to state farm from a company that was overcharging me like crazy. She was very friendly and extremely helpful. I will absolutely recommend state farm and this office to all of my friends!

Really comfortable office with such homey hospitality. Amanda is an amazing knowledgeable agent who spent any time necessary to answer all my questions and best of all, saved me much needed money. Appreciated the honesty and availability too! Would recommend State Farm to anyone 😊

Thanks so much for your help & professionalism. Answering all my questions & concerns for my business . Great team!

Very nice secretary

Marcus and his staff are very personable and immediately responsive to our needs. Excellent customer service with a personal touch.

Katie pfeiffer is very knowledgeable and super accommodating when it comes to customer service. 5 stars across the board!!

Amazing customer service, and what great people! Marcus, Amanda and their staff are very helpful and inviting. They are very genuine, accommodating, and supportive. I would highly recommend them to anyone!

Very caring and thoughtful after I experienced the loss of my husband

Update- Today (8-24-20),I had a phone renewal policy call will Scarlet and it was fantastic. She really wanted to make sure my home insurance needs was met. I feel that I am taken care of. LA10 months ago-I called State Farm/Marcus today on a whim. Frustrated with the rising cost of my homeowners insurance with no explanation why I was a little guarded; but Marcus put me at ease with great customer service. He explained what I needed and also what I didnt need which I very much appreciate it. He called me back within 45 minutes with a very good quote for my home and auto. Thanks Marcus.

Amanda,Marcus and there staff are wonderful to work with for your insurance needs! I believe they are amazing people!

I had a fantastic experience working with Amber. Not only was she super easy to work with she saved me a boatload of money on my insurance and it only took like 15 minutes. By far the best experience I’ve had with insurance in my life. Ask for Amber. She’s fantastic.

Marcus and his team gave us an experience far beyond our expectations. They operate with full integrity and do an amazing job at making sure your experience is great. As soon as we walked in, we were warmly welcomed and offered refreshments in a very impressive, home-y and comfortable space. Marcus went above and beyond with making sure we had policies that were best suited for us by carefully reviewing and taking ample time to explain things clearly (Something which, in our experience, is very rare). I have never had a better experience with any other agencies. Marcus ends up being far more than just your agent. He becomes a friend and it shows and feels like it. Him and his team work hard to earn your trust. We are so glad that we ended up working with this agency. Highly recommend to anyone and everyone who is looking for something better than your typical agent.

Trying to get insurance quotes is an exhausting job so when you come across someone that is personable and has great people skills it helps tremendously! Getting a quote from Amber was fantastic! She had patience and answered my questions without sounding like I was bothering her. Definitely would recommend giving her a call!!!!

Marcus Elam and All of his Amazing Staff are the absolute Best! Not only do the take each person to heart when finding the best choice of insurance to meet your needs, they make sure its affordable. When you walk in they greet you not as a customer; but as a Family member, which really means alot. They tend to occasionally call to check on me, and I find myself going to check in on them just to chat sometimes and catch up on things (its what family does). They give the best advice for home, auto, life, and everyday life. When you join this team not only will you join an experience, you will join an extended family. When youre trusting your most valuable possessions in someones hand, you need to know they care about your family just as much as you do. They definitely have your familys best interest at heart.

They were very helpful in getting insurance, explainations were easy to understand and learn, and made getting vehicle insurance as quick and efficiently as needed. Amber went through every option and explained them to me so i could understand and grasp what I was paying for. They are a very nice and knowledgeable office and am happy that I went to them for my insurance policy.

The employees are very nice, dedicated, and willing to help and fo through anything to make sure youre satisfied.

Scarlet was very helpful!

This is the prettiest insurance office I have ever been too. The team is so kind and helpful. Marcus and Amanda were able to save me money on my insurance premiums and increase my coverage. Im so happy we switched.

State Farm beat USSA rates and not to mention impeccable service from this agent! Katie was very helpful and their office is beautiful!

Marcus and Amber were able to cut my insurance bill in half, for more coverage! They Have been very helpful and professional. I urge everyone to get a quote today.

So refreshing to be treated as a friend. Integrity at its finest. Ive shared my experience several times in the past days because it was unexpectedly outstanding. Thank you for genuinely looking out for my best interest and the good conversation!

Great experience. I took advantage of the rewards credit card. I am very happy with Marcus and his team. Very honest and personable

Trying to get insurance, to keep Uncle Crook and the banks happy, can be a job in and of itself... The fine folks at Marcus Elam, were patient and glad to make sure all personal objectives were met. If your in the market, I highly recommend checking them out.

While Marcus and his team are making waves in the insurance space, they have put forth an incredible effort protecting one of my business ventures – which relies on the generation of powerful acoustic waves. With one phone call I received quality information in the form of a concise multi-page document. Special thanks to Chris for his in depth understanding of the business issues at hand and his ability to acquire and research vital information custom to my needs.

I called for a quote and received so much more. They were friendly from the start answering my many questions. We always received a follow up email, text, or call that we left. They thanked me for allowing them to give me a quote even if we decided they werent for us. In the end they were able to give us the same coverage we currently have for a little less. They are handling the switch off insurances for us which takes the stress off us. I truly believe we are in good hands with genuine agents.

We have been with Mr. Elam’s office for a few years now ever since our accounts were transferred when our previous agent retired. We have had several accounts with this office including auto, renters, and most recently home owners. We have always been incredibly satisfied with the service from this office. Amber was especially helpful with our most recent account change which was the addition of a new homeowners policy and the replacement of our renters policy. Definitely very satisfied and glad to be insured by State Farm through Mr. Elam’s office.

I was very thankful that when deciding to switch insurance providers, that I chose this agency. They made things go smoothly and it wasnt a bad experience at all. What is great about local offices, is that you can go in and physically take care of things and be able to put faces to people you talk to on the phone. The customer service even going in right before closing was so great. Im also glad they also their office to the downtown area!

My experience with Marcus Elam State Farm was phenomenal! Amber Williams was great and answered all questions I had and went above and beyond when I needed information from her and help understanding some things with my new policy! Highly recommend them to anyone out there looking for home and auto insurance

My new friends have been so helpful I recommened Marcus and his team!

Marcus Elam us a true professional. His team is knowledge and friendly. He spent time getting to know me and my family. The team was patient with us and took the time to ensure we understood the products. Mandy is the absolute best. I love knowing I can count on a local person with my questions.

Marcus and his team were great. He compared and explained my coverages. showed me gaps in my previous coverage. Filled those gaps with my new coverage and still saved me money.

Friendly and great staff! Katie, their newest addition is very helpful!

My Agent retired and I was passed on to Marcus, what a awesome pass I got. Thank you Marcus, and staff for alway helping me when I need it. I would highly recommend Marcus Elam and his staff for all your insurance needs!

Marcus takes great care of his customers, as does his full team! You will be greeted and offered a refreshing drink as soon as you walk into the office, and his team goes above and beyond to provide the best service possible. He was able to make sure my fiance and I were covered in an emergency for a very low premium, and saved us over $100 per month on our home and auto! 10/10 would recommend!

Marcus and his team have gone above and beyond to help my family. We recently suffered a vehicle accident and if it werent for the care and concern shown by Marcus and his team, things would be so much more difficult. Hes helped us navigate the process with ease and helped us make sure we are adequately covered moving forward. Im beyond satisfied with our coverage and our choice to trust this agent with our familys needs.

I relocated to Fort Wayne and was looking for insurance quote online. Shortly after I got a call from one of the associates (Chris) and he was wonderful! He explained everything to me and answered all my questions. He also made sure to get me every discount possible! Great experience !!

Marcus Elam State Farm is a great addition to Downtown Fort Wayne. There is street side parking which is convenient. Where this office really shines is in their ability to explain the coverages that I needed to protect my family. Im very happy that I made the switch to this agency. Job well done.

Brooke was amazing!

Overall great customer services. Quote was better than what I was previously paying with my other insurance. Quick to respond with any questions or concerns you may have. Ask for Chris, he will take care of you.

Amazing group! Such knowledgeable staff! The passion they have for the work was refreshing! They found the right coverage for us and I am so happy. Thanks so much!

Fantastic working with these people! Very friendly and knowledgeable. I would highly recommend them if you need insurance!!

Marcus and his team are caring, Christian and love to serve others. I cannot thank them enough for being such a great example of awesome business owners with integrity and compassion! Service is top notch while supporting other local businesses!

Marcus Elam is great to work with... So helpful and respectful and his team is amazing... So happy we switched. We have had nothing but excellent service and would recommend him to anyone...

Chris helped me find the right coverage. He took his time to explain the process and options. Most companies don’t take the time to explain things. This was so helpful. Thanks so much!

Amber is awesome. Super helpful and very easy to work with. Strongly recommend to anyone I know!

Marcus and his team were excellent. I couldnt more strongly reccomend them!! They saved me money and treated me great.

Honest, trustworthy, and reliable. A true definition of what you shop for when purchasing a policy to cover a family. Amber didn’t overlook a single detail of the policy I was coming from and made sure my new policy hit every need, while still saving me money.

Marcus and his team are making a wave in the insurance space. They take the time to sit down and build the personal relationships with their customers to make sure each individual is understanding what they have. It isn’t just about price but making sure that I am protected and that I have a plan if anything goes wrong! I switched here from Geico and I couldn’t be happier and I can drive a little easier knowing that I have Marcus and his team to help me.

Marcus spent a great deal of time explaining the various options available. It was as pleasant of an experience as one can have dealing with insurance. Happy customer!

Marcus is very knowledgeable and genuinely cares about getting his customers the best coverage. He also has the support of a great team. We feel very fortunate to have him as our agent.

Amber Williams is a true gem! State Farm is lucky to have someone who cares so much about her clients and treats them like family! I love her!

Great office. Customer service is fabulous. My only complaint is Saturday office hours. With my work schedule it would be better to have later hours on Saturday.

Excellent service, knowledge of products with understandable explanations and great rates. Thank you to Marcus, Scarlet and Amber.

Had a great experience with Marcus and his staff! He was very helpful in explaining the different types of life insurance policies that are available and selecting the right one for me.

Marcus is awesome. He saved my family several hundred dollars each year. Way to go!!

Mr. Elam, State Farm Agent was awesome. Patient and provided outstanding professional courtesy, as well as Scarlet. She was most accommodating and provided excellent customer service

Very personable, down to earth people that are very kind and understanding of your situation. Highly recommend giving them a chance!

“World Class” experience! Makes everything easy to understand and painless! Highly recommended!

Amber is great to work with!

Marcus Elam and his team did a phenomenal job assessing my individual and business needs. He provided an incredibly thorough review of some of the gaps in my current coverage and worked to eliminate areas I would be vulnerable. Ive never had an agency care enough about preserving my lifestyle in the event of a tragic occurrence.

Marcus and his team Amanda and Becky, have made insurance much easier than it used to be. The thing I hated most about previous dealings with insurance agents was the fact that they never seemed “reachable”. Anytime you call this agency a team member or Marcus himself will answer and if you want to talk to Marcus you actually can. No hiding so to speak. Will recommend Marcus and his team to anyone and everyone we know.

Ive been with State Farm for over 10 years and they have never did me wrong I would definitely recommend them to anybody. They definitely know how to serve you right with whatever you need from them.

Amazing customer service and you can tell the staff truly cares about the specific needs I have! I just wish they had more convenient business hours that worked better with my own work schedule.

Marcus takes great care to listen to what your needs are for insurance. I would recommend him for any of your insurance needs

Saved me a considerable amount of money on my car insurance! Amber was polite, professional, and easy to work with.

Very friendly and professional!

Amber Williams was super helpful! I totally will recommend!