Very helpful, was just one employee there when I came in, brought 4 phones to get upgraded. Absolutely great service at this location. Been using Boost since April 2020. Phone service is good as well
Jeff is great to deal with even if things dont always go right he will solve the problem for you. I couldnt ask for better service.
My first complaint was the store employee arrived 20 minutes after 10am opening time. The employee was not prepared to help customers when she did arrive. She couldnt access the computer without calling a co-worker for a password. The manager called while we were discussing new phones, and they discussed scheduling for the next day. When she printed out the sales form, I questioned the $7.00 increase in my monthly bill. She had added insurance that we had not discussed and that I didnt want. She assured me she would remove the insurance charge. The next day it was still on my account. I had to then call customer support to asdress the issue. Customer support was great and recified the issue immediately. Beware
Jeff was a big help. Good customer service is unfortunately rare these days, but Jeff was on it. He even got my dog a bowl of water.
In spite of technical difficulties beyond the staffs control(a truck) destroyed all power to the store) they hung in there and made it happen!! Really nice guys that put in great effort to provide the customer with the best results possible. Thanks Boost Mobile Team!
Veryyy Great. Excellent. Great Customer Service 👌
The guy that work in boost was so helpful and even go my phone back on track.
Aydon was very polite, informative, helpful and obviously very experienced. He is truly an asset to your store.
Paid bill 2 days ago and watched 2 - 3 minute news clips and Boost said I have already used up most of my data. Went to Boost store to try and pay for more and was told I would have to pay entire month again for more. Nope not going to pay double for 1 month.
Great service
I am only addressing my experience with Boost mobiles service coverage and network speeds in the FWB area. I understand that user experience can vary.That being said if I could give no stars I would, because thats how much coverage boost has in this area. I deliver pizzas for a living and rely on my phone. I hit every corner of fwb on deliveries. Maps works 25% of the time. No one can hear me clearly on calls. Music streaming is choppy with anything less than full bars and you will never find that in fwb. Messages take a full minute to send. Images are about 5-10 minutes if they dont outright fail. Switching asap. Idk how they can legally charge money for something that only works 25% of the time at best. Zero stars. Once again I understand that experience may vary, but seriously Get it together.
No inventory. Silly mask requirement. Will never patronize this location again. Frankly, boost mobile stores are HORRIBLE.
You’ll have to take a chance and hope that the person working when you come in actually knows about phones
Unfortunately, my stay was extended by 30 mins due to someone deciding to harass the only worker in store. When it was all said and done the worker didn’t let that negativity carry into our interaction. Good on her.
Closed for the 3rd day in a row without a sign nor reason for closures. Me a few other customers sat in the parkinglot for an hour or more waiting for an opening that never happened would not recommend
All kinds of great things there...
I went in one day after having had a bad day and I was three dollars sort the lady covered it for me. Thx you. I appreciate it. God bless you for being kind and patient.
Cheap quality phones. Service was ok though.
The 5 star is for David, the lady who works with him deserves a -10 she is totally off the chain crazy.
Plesent employees 😙
The lady behind the counter was very kind and helpful. She listened to my concerns and aided me as much as she could.
Its 10:43am on Saturday and the store is closed. Its says online that it opens at 9am. The sign outside says 10am. This isnt the first time. Boost stores are a joke. Thanks for nothing.
After calling customer service several times and getting no where with my Boost Mobile Hotspot I decided to go in to the local store. It was on NYE and despite my concerns I received OUTSTANDING service and assistance from T! Thank you T, you saved the day!!
This is a perfect place to get all of your phone needs in just a minute. They have great people in here, very knowledgeable people that are ready to assist their customers.
I love my boost! The ladies here are always friendly and helpful.
I was told by the lady behind the counter, that removing the lock on the bootloader on my moto e was impossible and that I would not be able to use it or sell it. I went home and found videos on YouTube that shows you how to unlock the bootloader, which I did successfully. Either she had no idea how to unlock bootloader, or didnt want to be bothered with unlocking and buying the phone back. I no longer have a use for the phone, Metro PC gave a great deal on a galaxy J3.Unfortunately Metro cant buy my moto because it is a Boost phone. I hate to throw away a good phone, but unfortunately the lady on the evening shift doesnt like being interrupted from being on her phone.
T aught me how to use my phone the other day!
Store hours are wrong. Even on their own website. Now close at 7pm
Very good service. Good unlimited plan
Auden was awesome q
They suck with customer service and are rude I pay 120 a month for mine and my husband phone service with unlimited everything and we had to be connected to WiFi to use our phone and they wont even fix the problem !!
Some of the associates cant understand what we are asking therefore its a waste of time to go in there
Sales people are always friendly and willing to help with any suggestions
Store was supposed to open at 10 am and they open at 10.45 am service horrible.
Why there are no up grades that dont cost and arm and leg been with them 5 years time for a change......
Bit of a wait sometimes but smiling faces all around
Great customer service.
Friendly and efficient staff
Can not say enough good things about this location !
Not so hot phone service.
Service was prompt & friendly!
Great customer service!
No phones. Everyone that works there has no clue whats going on. And worst service ever.
Had my phone with boost for years
Got direction for my brother
Is the best phone
Last boost mobile location around
Very helpful
Great service
Staff is great
Poor service
Good attention
Very slow