If you’re not using a travel agent to plan and book your vacations then you’re doing it wrong!!! It blows my mind that this is a FREE SERVICE!!! They think of everything and hold your hand every step of the way! John has been the best and has taken all the stress out of planning and booking and is super easy to communicate with and always quick to respond. My only complaint is probably that he isn’t actually accompanying me on my trip! HaHa! I can’t say enough how much I appreciate him and I can’t wait to book my next trip!!
I absolutely love Rick at Deramus Travel. He had booked many trips for me. It is so nice just picking up or even getting my travel documents delivered to me and being completely ready to just show up at the airport! Rick has even answered question for me on flights our company booked themselves. Very helpful, very knowledgeable and over the top friendly and organized!I would never use any other travel agent!
Even though I didnt buy tickets from this travel agency, they answered my questions to the best of their ability.
Deramus Travel is the best! Always professional and offers good advice for travel destinations. I would not trust my travel to anyone else you shouldnt either. Give them a call you wont be sorry.
Rick was very helpful and responsive to all the questions we had, and there was plenty. He responded to every email and stayed late talking to us. He gave tons of options and some sound traveling advice.
Big shout out to Deramus travel!!! We recently booked a Carnival cruise through Deramus. Our trip went so smoothly, the hotel in New Orleans was amazing, our boarding and departure was flawless. The ship, the Carnival Valor was awesome. Due to virus scare right now, the ships crew was constantly cleaning and making sure everything was clean, instead of serving ourselves at the buffet, we were served in a very timely manner, so as not to pass germs around. They are taking every precaution necessary to ensure everyones safety. I would not be afraid to take another Carnival cruise anytime soon. Jennifer our travel agent took care of all the details for us so as to insure a worry free trip. All in all, our first trip through Deramus was great. The Carnival Valor and crew were amazing. Thank you so much Deramus travel!!! See you again soon!!!
Big thanks to Jennifer at Deramus Travel! We had an excellent plan to tour Italy this May. My how times changed! Jennifer has been the calm voice to patiently guide us through all options. Thanks for your expertise negotiating with air and tour companies. And for keeping us involved and informed. We look forward to traveling with your help in the future. Cynthia
Jennifer Kelly helped us book a fantastic cruise, but sadly due to the virus we were forced to cancel. Her expertise and assistance were wonderful. She truly takes care of her clients. What a caring, helpful and professional agency!!! Bravo!!
These guys will work hard for you
Would like to say how thankful I am to Rick for his promptness to cancel an International trip, leaving Sunday after the announcement about our boarders. He called me at 10:30 p.m.Wed to let me know my trip had been canceled and that I had a voucher to use for up to 1 year. I was able to relax knowing It was all taken care of. He called me again on that Sunday to check on me and make sure I was able to cancel all tours, etc. I am forever grateful and will always recommend Deramus tours!
Jennifer has been a lifesaver! She spent hours helping us plan a cruise which has now been cancelled due to the Covid-19 pandemic. She has taken the stress off of us and is handling all the details for reimbursement. Her customer service has gone above and beyond our expectations. She has kept us updated and informed throughout the process. I truly believe she has guided us and advocated for us during this chaotic time for the travel industry. Without hesitation, we will be working with her again in the future. Thank you Jennifer!
A lifetime friend And I decided to mark off a fantastic trip off our bucket list this year and went to Rick to help us with plans. He worked with us to put together a magical trip and we have been so very excited. When we left here the Corvid 19 was just starting to raise it ugly little head. But by my point of view and my friends view it should not affect us. However Rick did go over possibilities and how to handle all situations. I will say we were in Great Britain and having an absolutely amazing time. When we went into London everyone talked about virus and I have never been anywhere that was so clean and people so careful but not a single panic person. And business when on as usual Rick called us on Thursday to give us an update about what was happening here in the USA. We decided to go on our Friday tour while he made arrangements to get us out on Saturday. He did a fabulous job of getting tickets changed and reservations changed all we had to do was pack and go. So wonderful. We got wonderful treatment at the airports (the one at Heathrow and at Atlanta ). No problems either place. They made us feel special. I give Rick and his crew credit for setting us up so wellSome people we spoke to did not have such an experience with there travel agency. I would go back to Rick at Deramus Travel for all my travel needs. He keeps up with you to make sure everything is the bestThank you and your business associates. Carol
As our long-time travel agent, Deramus Travel has provided unprecedented service in a timely manner with all the travel information novice travelers like us need to feel comfortable in traveling nationally and internationally. Wouldn’t trust our travel arrangements with anyone else. Thank you Deramus Travel!
This agency is wonderful!!! Having no prior experience with group travel, I called Deramus Travel seeking advice and consultation. Rick spent a couple hours of his time working with our non-profit group on airline rates and flights to get us the best possible options. He did all of this knowing there was a strong possibility we would probably end up driving. He is extremely knowledgeable about the airline industry, and explained group travel considerations clearly and concisely and how the market has changed over the years. I highly recommend him and his company. We will definitely seek out Ricks assistance with future travel needs. I could not be more grateful for his time and expertise.
I have been using Rick for many years. He always has my best interest in mind, and will work to get me the best deals he can. I dont hesitate to call or drop in for any travel plans I need to make. He is there to help, and very knowledgeable. All of the staff are great people. After trying several other travel agents, and being dissatisfied, I found Deramus Travel. I highly reccomend.
Got to us very quickly, very patient in our decision making process, and gave us lots of options within our budget. Jennifer is fantastic!
My husband called needing a flight from Florida back to Fort Smith during Thanksgiving weekend. Was told that Rick would call him back. He never received a call back. I see on his other reviews that some people had the same or similar problems and Ricks response was to call his cell phone. I think instead of having us call you, maybe you should call us back. What ever happened to customer service.
Gave me some great ways to save money on my weekend getaway. A great resource to have. I will give them a call again. Thanks for your help.
Super helpful and on top of everything. Had an unfortunate injury causing our trip to be canceled and Rick was able to work his magic and really made the best of our bad situation! Would recommend to anyone looking for a travel agent in the Fort Smith area!
Rick is amazing. I strongly recommend checking your travel plans with him. He gave the best price and options!!
Jennifer has been a pleasure to work with!
Great people with tons of experience!
The customer service is great!
Went in to buy a plane ticket during your business hours. Was told that the guy who does plane tickets wasnt there?
Nobody responded
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Totally Care about You & Your Travel 24/7
Awesome!!