Worked me in quickly, despite being very busy. Performed inspection and check engine diagnostic. Communicated frequently and transparently through text and phone call updates about progress. Provided clear explanation on the issue and recommendation. Didn’t try to pressure or sell me on unnecessary repairs, instead was very honest and transparent that issue was not urgent and could wait. Very impressed and would recommend to anyone in the area seeking an honest repair shop.
Out of their way, amazing. Sent me updates and photos of the condition of my car from beginning to end. They worked with me. They explained what and why. They began working with me even before I brought the car in. Transparent with costs, and itemized. I can go on. Just wonderful.
Noah at Walkers Auto is a smart guy. Im pretty confident when it comes to working on my own vehicles, but in my younger years I wasnt so keen - but when Id take my cars to other shops it just seemed like they were just as clueless as me and were taking random shots in the dark.Noah at Walkers is not like the mechanics Ive used in the past. He knows his stuff and can show you exactly what he thinks is wrong with your car along with the evidence to support it. If I cant figure something out on one of my cars, I take it to Walkers and he tells me what Ive missed. Most often I have him just do the job since the vehicle is already at his shop, but some times Im happy to have just paid Walkers for diagnostics and Ill take it home and do the job myself if its not too big.I recommend Walkers to everyone. Some times I get replies that Walkers gave them a big quote for a job that somewhere else quoted cheaper - but the thing is, Walkers usually gives an optimistic quote for if things arent that bad, and then he also gives a worst case scenario quote that would be if everything is bad and needs to be replaced. Most often my bills are closer to the lower price than the high price. Other mechanics will often give a low price and then the bill is way more, to your total surprise, and Id rather not be surprised.
I recently moved to Fort Smith and was in need of a mechanic. Walkers was referred to me by a friend. Honesty is the first thing I look for in a mechanic and Walkers proved to be very honest. Quality work and kept me informed while the work was being done. Price was very fair-in fact, I thought he undercharged us. When more repairs were needed, he actually told me how to fix it over the phone (beyond my skillset and I wanted it done right, so I took it in). Highly recommend this shop for all of your auto repair needs.
Great local family owned business. Have been going to Noah for years now and always recommend Walker’s to anyone that needs auto work done.
Excellent service! Very dependable and professional. -Trinidad from Mena-
Very nice, helpful and honest. They took pictures of everything they were doing and sent them to me for the entire duration of the time my truck was in their care. They explained to me the issues and why they were important and made sure I am safe to be on the road. Highly recommend and will go back there for all my auto repair needs.
I needed a pre purchase inspection for a truck I wanted to purchase in AR. I couldnt go to AR from PA to look at it myself. I am impressed by how thorough they were. lots pictures and real time feedback. I had no surprises when I got the truck, even things the seller did not disclose. There is something about dealing with an experienced mechanic who has been part of a community for long time that you just cant put a price tag on!
Great service. Professional and Kind. Got my car back to me quickly. Love the text communication. Made everything very easy to handle. I will return. 10/10 will recommend.
Professional. Even when there was a mistake they were quick to admit and fix the issue. Very understanding and pleasant to work with on getting my vehicle back on the road.
My car broke down recently and these guys took awesome care of me. They kept me updated on when exactly theyd pick my car up as well as what they were working on. They gave me a much fairer price than anywhere else Ive ever been and were incredibly polite the entire time. Plus Noah showed me how to check a few things maintenance-wise that I hadnt previously been taught to check. All in all these guys are awesome. Im definitely calling them before anyone else next time I have car trouble.
Very informative, stayed in contact while working on vehicle! The labor cost is not what Im used to paying, expensive for me. However, great customer service! I would recommend them.
Great guys, tried their best to figure out my car issues and were super funny & friendly!! definitely going back
This place is not out to make a quick buck and rip you off they are fair in their pricing, and great fast workers .Noah is a kind and knowledgeable owner. He keeps you informed while teaching you about your vehicle and things you might not know and werent aware of. I highly recommend this family owned and operated shop to anyone.
Very helpful. Got right on the job of checking my air conditioner and let me know if it was something worse it would need to be brought back in. It was fixed within the hour. Couldn’t be more pleased.
These guys became our official go-to after our long search for a reliable, dependable shop. They fixed problems on my and my husband’s vehicles that others either couldn’t, or didn’t spend the time to get right. Their prices are fair, as well... perhaps not the cheapest, but that matters little when my car runs dependably. Over the long haul, we are spending less money and having no hassles. Best of all, the owners are good Christians, and now we trust Walker’s with all our vehicles.
Walker Auto did it again. My A/C went out on a return trip through the mountains from Fayetteville. Not only did they fix it in one day, but they identified other issues that concerned me. They truly know cars and for that they have earned my trust and business. My A/C actually works better than it ever did. Thanks again Walker.
Diagnosed and repaired my problems in two days. Then, told me it cost less than the estimate! Texted pictures, explained everything and got my approval before repairs. Showed me defective parts afterward. Who does all that? Honest, competent, thorough and professional!
Walkers was very professional and kept me updated. The only place I called, out of several, that could pick up my vehicle that day. He diagnosed what he could and gave me his professional opinion. I even had my uncle call him and he discussed with him what was going on so that I could be 100% informed. I ended up having my dealership pick up the vehicle as I live out of state. He was great at communicating the whole way. If I am ever in the area, and need a mechanic, I will be coming back to this shop! Thanks again!
Once again my go to place for Auto Repairs. The turn around is fast. Communication is top notch. How many shops send you pictures during the process of them working on your car? Cant say enough about this place. Almost a 5 star rating with over 250+ reviews speaks volumes.
This is an honest repair business. They fixed up our SmartCar perfectly and had to almost completely disassemble it to do it. Highly recommend Walkers!
My truck broke down. Im new to the area so i started call repair places. Finally found Walkers Auto Repair & Towing. Got the truck towed there. They diagnosed the problem. They sent pictures and updates along the way. Even save the part. They did a great job. Excellent service. I know who to call next time.
Brought my Audi and got it fixed! Great service! Definitely will be coming back!
Very quick and professional. Would definitely recommend to anyone needing a tow or work done on their vehicle.
I was having coolant and transmission fluid leaking. I had previously bought a replacement radiator because I knew it was leaking coolant already. They were able to work me in and actually get the new radiator put in the same day and they charged me a fair price for doing it. Definitely one of the smoothest auto shop experiences Ive ever had.
Walkers Auto Repair is a great place to do business. Noah strives to do a great job and build great relationships with his customers. I will keep using Walkers Auto Repair.
Very honest mechanic! Had a mechanic look at my car in Houston (while there on business) during an oil change and tire rotation, was told I needed shocks and two new tires. My car only had 41,000 miles at the time, they wanted $485 just for shocks and labor. Brought my car to Walkers once I got back to Fort Smith, Noah checked it all over, nothing was wrong with my shocks or tires. They rotated my tires and all was good. Excell customer service, sent me pictures of my shocks and tires, while it was on the rack so I could see as well. Definitely my mechanic!!
I came to Walkers after they were highly recommended by a friend. They were very friendly, professional and let me know quickly what the problem was with my vehicle. During the fix I recieved pictures of the new part being put on and also a computer picture of the problem being fixed to vehicle specifications. I was more than pleased and will be recommending them to all my friends and family.
This was an awesome experience I must say!My son is visiting his brother in Fort Smith and we live in NLR. He began having issues with his car. 😫. Any good parent wants to make sure they’re child is ok. So, I called around to some shops up there and came across Mr. Noah!Man!! He took care of my baby boy!!He kept in touch with me on everything, didn’t try to jive me around, sent pictures and texts to keep me updated throughout the whole process.The pricing was ok……but the quality of work is worth it!!
Brought a used vehicle that I was planning to purchase. They were very thorough, looked up cost of upcoming maintenance and even looked up the comparable selling prices for the particular vehicle. Extremely pleased!
Awesome service at this place. Top notch customer service! My go-to car repair from now on.
Very proficient and timely service. Professionalism thats hard to find these days.
Super honest shop always affordable and tell you what you need to replace and what can really wait. Best shop in town!
Great service. Got me in immediately for an A/C diagnostic and service! Good prices and friendly staff.
I have used this place a few times and they are really nice and prices for work they do are really good. I needed a pulley and belt replace and He got it done within a hr and half. Even checked my breaks and fluids.
I was not disappointed with my experience with Walkers! Very nice and honest employees. They had my car in and out the same day. I was especially impressed with their communication- they texted me pictures of what was wrong with my car, made sure I knew what was happening with it, and called for authorization before any unplanned repairs were made. The only place I trust with my car in this area!
Highly recommended! Professional service and keep me updated with progress of the service.
The owner is very professional and respectful. I trust his work, and every time I’ve called they have been more than willing to answer any and all of my questions. Will use them again!
Fixed AC issue sent text and pics during the process, works perfectly now.
Went to get my AC fix. They took my car, texted me, and sent my pictures as they went step by step. They also explained to me what and why they did what they did to fix my AC. The price was fair and I will be using them again for all my car repairs! Thanks guys!
Fixed my heat - Great experience. He explained everything very well every step of the way. Even sent pictures. Gave me options. Very knowledgeable and extremely professional. Fast and efficient, couldn’t have asked for more
My husband had called other businesses and most of them didnt give us the time of day but at Walkers they are very professional, they are very good at what they do we will be giving them all of our business and we will recommend them to anyone looking thank you guys
I searched 9 other tow companies after my truck broke down and soon as I talked to the lady at the front desk, she comforted me and told me her husband can tow and fix my truck. After 1 hour it was fixed!!!!! Super nice people and very professional thank y’all so much!
If youre looking for auto repairs in Fort Smith call Walkers. Reasonable rates, friendly service and communication throughout the repair. This is my mechanic!
My experience was great with Walkers and I highly recommend their services! The communication was the best that I have had from a repair shop and their prices were much lower than what I have been quoted in the past for the same job. They also sent me pictures of the damaged part and kept me up to date on the progress. I will definitely be taking my car to them from now on! Thank you for a job well done!!
Wonderful service, I was explained well what was going on and informed if further was was going to be necessary.
Good shop, got our brakes worked out in a timely manner, would recommend to others. Honest and upfront.
Fast and reliable service. They can do jobs that other repair shops wont touch. Always a good experience. Highly recommend using them.
Had them tow my car and diagnose it. Called back over a year later to find some information on it for a recall and customer service was great!
I wanted to suprise my husband by moving his truck to our current location. I called Walkers and the SAME day his truck was here! It was a big huge suprise for him. They were so helpful and affordable I would use them again! Thank you all so much!!
I brought it in because my belt wasnt turning on my air conditioning they charged me $109 to take the belt off tell me it was my air conditioner and that was locked up I would save me $19 if Id cut the belt myself
The fuel pump had gone out on my vehicle and left me unable to move it. I contacted Walker’s and they showed up to tow my vehicle to their shop exactly when they said they would. They then diagnosed the problem and had my vehicle repaired and ready for pick-up within a matter of hours. Awesome!!! Also at a reasonable price. I would definitely be using them again in the future for all my vehicle reappears and maintenance.
Walker’s auto repair is the best! This is the only place I will take my car! Very friendly staff. I would recommend this place if you have any problems with your vehicle! Thank you walker’s auto repair! And a special thank you to Noah!
Very good at what they do !!!! Very happy hard to find mechanics these days these guys are good
Knowledgeable, courteous, and no BS. Trustworthy and calls you before he does any repairs to explain all repairs and costs
Great service! They repaired my vehicle quickly and at a reasonable price. Very professional, very affordable. I will be a repeat customer.
Very knowledgeable and professional... Would recommend
I was from out of town for business in Fort Smith AR my van failed in the middle of the road, I called for local towing and mobile repair mechanics but all had @ least 2 hours before they can get to me. Fortunately I called one who referred me to walker’s but didn’t have his contacts but told me to google it. I was able to find the business I called Noah he was quick to answer and was able to tow me to his shop.He did diagnosis and determined the issue fixed it quickly and I was able to continue my journey. Thank you Noah
If U wanna not get ripped off and know what ur paying for go here they send u pics of all things needing to be done and show u the old parts so u know they replaced it! Some places are a little cheaper but quality cost!
Very nice friendly place was having issue with noise under car let me know what it was price and how fast it needed done and changed sparkplugs.
Noah does great work, hes fast and most of all hes honest. Will continue to use them in the future.
I had done business with Walkers previously and said I would return if I needed their services. I did and I did, return that is. Problem solved and at a very fair price. Their trucks are clean, the business is clean and the owners are very nice folks. Yes I will go back if I need to. Absolutely
They took care of things I didnt even ask for, with no charge. Their prices, when charged, are amazing, comparable to same service in Fayetteville. Very attentive, and tries not to make you wait. New in town, very pleased! Marsha Thompson
Great turnaround time. All worked as requested. Conscientious folks.
Great location service. Stayed connected through repairs. Very thorough and great follow up.
Fast professional service!! Definitely recommend!! Had window issues, it is repaired for a reasonable price!! They are great!!
Walkers auto repair is my first choice for anything automotive. They are both courteous and professional and will get you back on the road in a timely manner. I highly recommend this place for your automotive needs.
My belt kept slipping off on my car. After changing the belt, and tension pulley, checking the other pulleys and asking several people we decided to just take it to a shop. My husband dropped the car off before they opened and left a note with out information in the window. They called him and less than an hour later we had a text with what is wrong and total price to fix it. We told it would be done by 5 and sure enough when my husband got off work and got to it, it was ready with an inspection and all. So far so good. No issues! I will use this business again.
I called Noah from Omaha.My daughter had just moved to Ft. Smith and was in a fender bender that required front suspension work.Within one hour of my phone call Noah had the car towed to his shop in another hour he had it diagnosed all the while sending me photos of the damage.He located all the parts and informed me, with photos, that the front breaks were worn.He replaced the breaks and repaired the front end.He had my daughter on the road, which might not be such a good thing, in no time.My daughter has a trusted mechanic in Ft Smith.So I am very pleased.Noah is honest, polite and trustworthy!
Mr. Walker is clear and works hard for you. The transmission went out on my truck and he presented several options and ways to go financially that really helped us out. Definitely would recommend, and (hoping that we dont) we would use for any future car issues!
I think they are very courteous and dependable. Felt like they were going to get the job done and they did! Got my 02 dodge ram back on the road.
Walkers Automotive was prompt with the repairs (turbocharger) and informative. We have used Walkers automotive for an AC recharge, towing, and the failed turbocharger mentioned above. They are professional and do quality work.
While traveling across country I suspected our Ford Expedition had a transmission problem. They were able to resolve the problem same day and it didn’t cost an arm and a leg. I can’t say enough about how thorough and accommodating this business was to us. Their reputation is golden. Thank you for getting us back on the road!
Love the people working here. They’re very kind, reliable, & affordable. They took the time to actually look at my car & help fix the problem. They had my car ready before the expected pick up time. Thanks again walkers for the great service!!!
I originally took my vehicle to the dealership for an oil change and some warranty items and I had them take a look at the rear brakes since it was already in the shop. They confirmed that the pads and rotors needed to be replaced but told me that, while my front brakes were still ok, they needed to go ahead and replace the front pads and rotors “to do the job right” to the tune of $1000+. They also don’t have the parts in stock and would have to order them and then wanted to hold the vehicle hostage by saying they didn’t recommend driving the vehicle. I immediately called Noah. He gave me an estimate that I felt was fair and said he could do the job the very next day. I drove straight from the dealership to Walker’s and he had it done before lunch the next day. He also checked the front brakes for me and said they don’t need replaced yet and still had almost half the pad left. He did the job cheaper and quicker than the dealership, used parts that are probably better, and didn’t try to sell me something I didn’t need. I’ve known Noah for 20 years and completely trust him with our vehicles. He doesn’t try to get rich on every customer, he makes his money through repeat business by doing the right thing every time.
I always receive great honest service at Walker’s Towing and Repair. I trust Noah and his staff to fix or repair my autos to the best of their ability. I don’t go anywhere else but Walkers Towing and Repair. Mechanics u can put ur faith in.
Checked a few different shops but after reading reviews and going down visting with Walkers i decided to give them a try and they got me in the next day put struts and leveling blocks on and did my alignment . Very pleased with their service and would recommend them to anyone, I myself will go back for any of my automotive needs
In all my years of driving and needing any tow service; this has been the best company I’ve dealt with by far! The tow driver was so friendly, down to earth and very helpful. This is the company to go with if you ever need assistance!
Super friendly and helpful! Fair prices for towing and service! Super knowledgeable and great folks. Just moved to town and this is already the shop Ill be going to from now on.
Very nice people and seems to be very knowledgeable and upfront on what they do.. this was my first time but Im sure I will be back when I need auto repair.. highly recommend..
Very nice gentleman FAST
My battery died while in town for work and all the shops were closed except Walmart. I called and explained my situation and he was able to tow me to their auto center just in time before they closed! He did a great job and saved me from being stuck in Ft Smith for the night!!
Tried a few others and got no solution to my brake problem. Walkers solved the problem and for not as much as I expected. Will I recommend Walkers to others? In a New York minute I will! Really decent people.
Looked on this very review for Walkers, and a few years later Noah is my mechanic still. Professional, fair, and won’t overcharge. Won’t add on useless repairs to the bill. Glad I found the guys at Walkers Automotive!!!! You should too👍
Best experience Ive had with any mechanic and or auto shop
My car lost power out of nowhere, called Walkers and was able to drop that day afternoon. They had the problem diagnosed first thing mext morning, and I had my car back by mid day! Fast and excellent work. Will definitely use them again.
I’ve used Walker’s Auto Repair twice in the past few years and my sister has used them as well. The service is great, professional, and it’s at a great value. After they serviced my vehicles, I had no further issues. Thank you again for doing everything you’ve done to help with my auto repair needs.
Walker Auto Repair is the best mechanic shop that I’ve used. They have correctly diagnosed problems with my cars which I had previously sent to other mechanics who got it wrong and didn’t fix the true problem. I would highly recommend them to all my friends. They are very smart at finding and fixing problems correctly. I don’t say that lightly because I’ve visited many mechanics who do not perform at this level by any means. Walker is the best!
The best mechanics Ive worked with in Fort Smith. Great customer service. Very friendly and finished the job very quickly. Thank yall so much!
Great people. The owner was willing to go out of his way to help. Nice when you run into people that care.
They did a great job. Service was fast and the price was good.
We have used Walkers for a/c on wifes Nissan and brakes, turn signal light. Today he changed my transmission fluid and filter on my Ram pickup. All in a reasonable time and money.
Super fast at diagnosing my problem. Car was back on road next day. Thanks Walker Auto Repair, y’all have a repeat customer in me!!
They are overpriced on parts and labor
Very good people! Fast and ALWAYS DOES AMAZING WORK
Best auto repair shop I’ve ever used will always have my business
You can’t find a more honest place to get work done on your vehicle. The mechanics are excellent and do quality work. I’ve been using this garage for years and highly recommend them.
They did a great job at a reasonable price
I dont usually do reviews but Walkers Auto did a great job with our truck. We had been looking for a new mechanic since being messed around by others. We will definitely be going back and recommend to family and friends.
We’ve used Walker’s since their beginning. They always give excellent service in a timely manner. I would definitely recommend Walker’s!