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Gregs Too
6800 Phoenix Ave, Fort Smith, AR 72903, United States
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Gregs Too

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Mi
Review №1

Gregs is among the best of the best customer service and pricing in the area. Youll get a friendly experience and always know you have qualified people doing the work on your car. I would highly recommend going here for any of your cars mechanical or towing needs.

Te
Review №2

I was passing through the area and had a tire blow out on the interstate. The gentleman that arrived was very professional and helpful. The spare was quickly put on. He was also concerned enough about another tire that needed replaced, that he made sure I arrived safely to the tire shop who could assist further. Great service from phone call for assistance to getting me back safely on the road!! Thank you all

Ru
Review №3

Fort Smith, Arkansas —-“Greg’s Too” sent tow-master “Chris” on a 2.5 hour drive around 112 miles to Wickes, Arkansas to drive me back 2.5 hours & about 112 miles to their super shop in Fort Smith.“Evan” was my inside guy at “Greg’s Too” ... “Evan” had to push on “AAA” for me, as they didn’t want to pay for such a long roundtrip tow ... thanks to “Evan” “AAA” eventually approved it.I thank the pARTy Gods for their help, because “Greg’s Too” was perfect - super staff team at the counter & mechanics in the pit (especially Evan & Chris).A team of “Greg’s Too” staff were in constant motion servicing a rotation of customers coming and going in the few hours a was at “Greg’s”.I am from Virginia Beach, Virginia & driving to Denver, Colorado and Team “Greg’s Too” knew that.Since Saturday is OFF day for “Greg’s” (& many Arkansas businesses), Team Greg doubled their efforts, so I would not have to wait until Monday to put “Flo” under the wrench.Team “Greg’s Too” beat the clock and after road test & by 4:15pm (in about 2.5 hours) “Flo” was ready again headed to Denver.The price was amazing - $269! Included diagnostic inspection, replacing a coil, replacing blown out spark plug and repairing repair spark plug socket. “Greg’s Too even did a road test drive.I thank the “Greg’s Too” Team - you are all great!!! You are polite, efficient, professional and simply nice peopleLooking forward to needing the services of “Greg’s Too” in the future.p.s.the waiting room is clean & comfortable!#RunAwayBill m #GregsToo01.22.21

Un
Review №4

Really like these guys!!! Have had 2 different vehicles in their shop and both times I felt like they didn’t give me a FAIR price, they gave me a GOOD price!!! They’re honest and are not looking to screw your over at every turn!!! Would definitely recommend these folk to others and will definitely be back!!!

Mi
Review №5

These guys are awesome. Very professional and honest. They did a great job on my 5500 4x4 bucket truck. Id recommend these fine folks to anyone. Thank you guys .

Ka
Review №6

Very friendly staff. I had an issue with my passenger headlights and the service was great. I couldnt get the appointment the same day but was able to go in the next day and get it fixed. Highly recommend this place.

Ro
Review №7

Its bad when some hits your car Greggs Too towing service came quickly and Shawn was very nice and understanding. Greggs staff were so kind and understanding. Appreciate all they did for me.

Ma
Review №8

Brought my car in to this shop and they were very friendly, quick to diagnose and help me. I had an issue with the ignition coil boot. Bill was very knowledgeable and honest. They fixed my car in under an hour and its running great now. A great shop with integrity!!

Si
Review №9

I brought my truck here because it was dying. It turned out to be the alternator. They were going to charge me well over $400.00 to replace it. The part itself costs less than $100.00 and takes less than 30 minutes for an amatuer like me to change. They also charged me $90.00 just to look at it. While they seemed really friendly and professional the entire time.The price gouging here is ridiculous.

De
Review №10

We had a vacation coming up and a few days before our trip our air conditioner went out! Florida in July with no air and several kids in the van would have been terrible !! The professional staff took the time to explain the situation and then proceeded to diligently make several calls and arrange for quick shipping of the part. They were able to get everything fixed and in working order in time for our vacation! A big THANK YOU to the entire staff at Gregs too. These guys truly are the best in town! I highly recommend

Jo
Review №11

They were great and very helpful! My truck broke down on highway on Sunday and they took care of me

Jo
Review №12

I had to replace a head gasket, timing chain, water pump and radiator on our 2004 4runner. I am very pleased with the quality work there team did. I was treated very professionally and will use them for my vehicles work in the future. They showed the reason all parts were needed and I could their recommendations not only fix problems, but also saved me potential problems in the future. GREAT TEAM.

Br
Review №13

Very good service & they kept me updated before proceeding with repairs. Price was very reasonable & my Caddy runs better than when purchased 5 yrs ago. Highly recommend!

Gi
Review №14

Alternator died while visiting AR this summer. They worked to resolve my issue as quickly as possible despite their high workload. We were on a bit of a time crunch as were scheduled to go back home that weekend and this happened on a Thursday. They went the extra mile to work with the manufacturer of the faulty alternator to fax the documentation necessary to confirm that the part was still under warranty. We were home as scheduled and we are very appreciative of all of the work that Gregs guys did.

Br
Review №15

These guys are incredibly reliable and professional

Be
Review №16

Fast service.

Mi
Review №17

Courteous staff, very knowledgeable and very clean shop

Pr
Review №18

Great flat bed service, if you havea lower car.

pa
Review №19

They did good. Had to have a tow from a difficult area, walmart lol. They got it done in 1 day

De
Review №20

Great and pleasant service

Su
Review №21

He sold me a busted transmission for $400 and said I had a warranty then lied when I called him back cuz it was broke. They lie and cheat you any way they can. Im going to the news about them. Im a mother of 2 and I need my truck now Im out money and my truck.

Pa
Review №22

Needed an interlock prices way to high.They wanted210 plus tax.Cambered customs done it free insulation 70 a month. Have no idea why such a big price difference!!!!!!

Na
Review №23

Great business and friendly

de
Review №24

Efficient, fair, take good care of you

Mi
Review №25

Very friendly staff & reasonable prices. Greg and his team will take excellent care of your vehicle!!! You can trust Gregs Too.

Ca
Review №26

I’ve used Greg’s Too for years to maintain my vehicles. I’ve always had reliable, friendly, and prompt service. I’ve even called them while on the road when an emergency arose and they were able to diagnose my car, talked to the out of town mechanic, and refunded the part that was still under warranty. Great guys, great service!

Br
Review №27

Truck broke down, AAA called Gregs Too to tow me, Corbin the driver called when in route with a ETA, he was on time very efficient and had a funny laid back I love my job attitude. He made a stressful situation have more laughs than a stand up comic bit. He gave great customer service and did a fantastic job. Thank you so much.

Aa
Review №28

Broke down on Sunday, and through AAA, I got a tow from them. The gentleman who came and got me was kind and was very professional. The following morning, got a phone call about what they found wrong, told me the cost and got everything repaired in a few hours. Walked into the shop to pick up my vehicle and everyone was very nice and pleasant.Fast, friendly and very painless.Thank you guys. I appreciate and will look forward to doing business with you again.

Br
Review №29

Great service fast and polite

Br
Review №30

They went above and beyond for me when my rv broke down. They towed it and repaired it quickly. Thanks guys!

Br
Review №31

The guys at Gregs Too are top rate. First class service with a smile. Theyre so helpful and informative. They all go above & beyond to help get your problem solved and explain everything along the way. I would recommend them for all of your mechanical problems.

De
Review №32

We’ve used Greg’s Too multiple times with several different cars and have found them to be very professional and knowledgeable. Highly recommend!

Mi
Review №33

Great work and service on my motor home.

Ba
Review №34

Couldnt find the problem w/my truck..

As
Review №35

I had my brakes replaced here about 3 years ago, a little overpriced but convenient location to where I lived. No issues with the brake job. Then in the summer of 2016, the a/c went out on my car. Took it to this place, they got it in pretty quick and it was repaired quick. Within a month it went out again. I called them and took it in as it was still under warranty. They claimed the new part they used had a manufacturing defect and they repaired it for free... now it is less than one year later and the BRAND NEW a/c just went out again. I cant trust this place anymore. If I spend $700 on something, it should at least last a few years. Use them at your own risk.

Ty
Review №36

Got a 90mile tow from em today, driver was awsome.

Br
Review №37

Take your car here! Thank you for getting my SUV fixed and back on the road. Gregs towed my SUV and got the problem fixed and me back on the road. Highly recommend their services.

Sa
Review №38

Theyve always been great and extremely trustworthy. Theyre the first place I recommend to anyone.

Je
Review №39

Our rear brakes went out shortly before our arrival in Fort Smith Sunday evening. Gregs Too fit us in even though they were short staffed the next day and got us back on the road to continue our trip home.. Gregs Too was AAA recommended, and we found them to be friendly, helpful, and very reasonable.

mi
Review №40

Incredible service and friendly service at a great price! Thanks Guys..

sa
Review №41

After 4 visits for the same issue...they were friendly but dang ! They did make it right but...

Ti
Review №42

Gregs Too is a great place. They not only take care of my personal vehicles but my fleet service too. Wouldnt consider anyone else.

Ra
Review №43

Greg has kept my family on the road for 20 years, and theyve provided services as far as 40 miles away from their shop. They always fix whats wrong, and if they dont, they dont charge you extra. The best long-term relationship for your family vehicles in town.

Jo
Review №44

Worked a wreck on I-540 yalls driver blocked traffic in the lane closets to me and the other tow tow truck operator and AST I dont kno hom many drivers yall have and I forgot his name but tell the gentleman in the four door freightliner I said thank you again he really is a great addition to yalls business

Ca
Review №45

I brought my vehicle in to get it looked at and they charged me a ludacris $90 diagnostic fee. After they did that they told me that they would apply the diagnostic fee to my total purchase. However once i had the money to go ahead they conveniently forgot about that and said that we would never do anything like that. These guys are loan sharks and i would avoid them at all costs

Je
Review №46

They have great mechanics and awesome customer service !!!!! Top notch all the way around!!! Make sure to use them for all your car care needs

Pa
Review №47

I’ve been using Greg’s for years. They’ve always provided first-rate service. I trust them with all my auto repair needs.

Le
Review №48

My air conditioner was not working properly and was moving between defrost vent, floor vent, and dash vent. I took the car to a local dealership and they had it off and on for 3 months last summer trying to fix it. Finally we gave up. I took the truck into greggs this week to get the A/C recharged and mentioned to them the vent issue. That was Monday. Today I got the truck back and it’s blowing cold air and vent selection all working as intended. What one of these big dealerships couldn’t do in three months, the smart technicians at Greggs was able to repair in 3 days. This is my go-to shop!!!

Se
Review №49

Straight forward people but you may have to follow up yourself due to their volume of customers.

Je
Review №50

After getting my car totaled, I called Gregs late in the day, car was towed next morning. It was a very easy experience.

La
Review №51

Great automotive service the mechanics know what theyre doing

Mr
Review №52

The experience you will have specially with the guy running the thing. Make sure to proceed with caution.

Ja
Review №53

My Wife and our two young kids were broken down and AAA suggested we go to them. I called one of the mechanics at Gregs Too.. he was rude and made me feel like I had made them have to work harder. When I finally got my car back they said it was fixed and charged me way too much. By the time I made it out of town and almost back to where we lived it had the same problem. I took it some where else and they fixed it the same day for less than what Gregs too charged me.

Ri
Review №54

Competent repairs at fair prices.

Sh
Review №55

The only place Ill ever take my car. Awesome people awesome car care great price.

Au
Review №56

Fixed me right up

Ka
Review №57

Always great service. Ive used them for all my vehicles.

dy
Review №58

Great technician management sucks

Ji
Review №59

Always do good work for us.

lo
Review №60

Mike cant follow instructions when given from call center and because of this caused a confrontation at place of employment.

Ja
Review №61

Very rude and unprofessional. Wouldnt recommend them to anyone

P
Review №62

Friendly efficient service. They found an oil leak that others had tried and failed.

Re
Review №63

Great service

Be
Review №64

Honest and great work

Je
Review №65

Good fast service.

Ve
Review №66

Very rude, unprofessional workers and the owner is probably worst of all.

Je
Review №67

Very helpful

De
Review №68

Great service

Tr
Review №69

Ive always trusted them to do the job right.

Ni
Review №70

Friendly and great mechanics

Do
Review №71

The beginning starts here.

c
Review №72

Rude and dishonest business

Sh
Review №73

Not very friendly.

Ch
Review №74

SO RUDE

Qa
Review №75

Cadillac Deville engine light was on, had them run a full diagnostic and they couldn’t find out why the light was on.. the actual reason is because the car accelerates by itself to 30+ mph without pressing the pedal when put in drive, which is really easy to notice if a person actually drove the car. Any mechanic will notice that. They said they found an engine mount that went bad and said that this may be the problem. Ended up getting a front engine mount installed and ended up being $500+. Kinda frustrated. When I went to pick up the car, the car was dead. I am really nice and give people the benefit of the doubt but honestly i am never taking anything to them to fix ever again. The communication was poor and honestly I feel like I got scammed. It is what it is. Don’t take your car here, that’s all I am going to say and I will definitely be letting my friends and family know about this experience. Next time, actually drive the car. Thanks.

Information
21 Photos
75 Comments
4 Rating
  • Address:6800 Phoenix Ave, Fort Smith, AR 72903, United States
  • Site:http://gregstoo.com/
  • Phone:+1 479-478-1991
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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