I wouldnt recommend anyone renting any property where these people are involved. They dont know how to treat their tenants that are actually paying out of pocket, but oh that foresure money (housing or section eight) they love that money. So if you’re paying out of pocket take your money elsewhere that dont value that type of money.I made this review on May 18, 2021. I was informed someone from corporate would get back with me within 24 hours. Lets just say Im still waiting. Called back on May 20, 2021, asked for someone to talk to or email address to send my complaint to. The person who answered was rude told me he couldnt give anyone information out and he would forward my information to the president of Trinity. We will see my next step is Attorney General office. The owners & Trinity need to live out here to understand whats going on. Oh, let’s not forget the District Manager Mandy blocked me from emailing her claiming thats not her email address, which corporate gave me. Then she wants to give me a email address completely different. I thought that when you work for a company that your email address ends with the company name. All the schools & business Ive dealt with does. Im not stupid by a long shot!How long does it take for you to truly look into this matter? I still havent heard anything from this company. Ive put in 2 requests for a air filter and was told they are trying to get some. Really, whats so hard about going to the store and buying some? Yall want rent on time. Trinity Multifamily and the owners are so sorry!

Its been a great pleasure to work with Lynetta for the 3rd time. I love her attitude and professionalism. She knows what shes doing. We get along every well together. She loves the way I do my work. She knows Im every thorough when it comes to making residents happy. This company is a great company to work for

Getting the pleasure of working for Trinity has been great! They value not only their residents, but their employees as well. This has been shown to me by Lynetta Johnson. She truly values her employees, and takes the time and effort to ensure each of her properties is taken care of. I am grateful to have a manager who is investing her time, energy, an knowledge to me. A huge thank you for all she has shown and done for me thus far!

I stayed in the Tanglewood Apartments that they managed, and I really felt like I was welcomed and at home. From the beginning the office managers always treated me with fairness, understanding, and they went above and beyond in helping you when they could. I appreciate their professionalism and clarity in communication. I especially want to thank Mandy Flournoy and Jose who were there the longest and have remembered me by name almost from day 1. Thank you all again for a great experience! The only real feedback I have is the timeliness in communication- sometimes notices were given with same day responses needed, or contact made with the office may not be responded to by the office for weeks. Otherwise, very good.

I have called n called n called they haven’t been picking up the phone at all. I have complained to them about my air that constantly goes out n also its mole in my kids room. They haven’t slept in the there for about a week now they getting sick again. They said they was coming right back but didn’t to fix the mole. I have took pictures n videos of this mess. We currently stay here at the moment.

I love working with this company. Lynetta is the bomb. I love working for her. This is the 3rd time Ive worked for her because she knows her business and she appreciates the hard and thorough work I do. I appreciate her for thinking about me and giving me this opportunity to work under her again and for this company as well.

Lynetta Johnson was very quick to respond after I reached out indicating a concern. She was very kind and ready to assist in solving my concern. She did it very gracefully and reduced my frustrations instantly. She is very competent and good at her job. Thanks again for all the help that you gave us!

Had an issue with my apartment flooding. Lynetta Johnson was able to get somebody dispatched very quickly who resolved the issue. Everything was fixed in a timely matter and I was followed up with the ensure everything was taken care of. Very happy with my experience.

I came home from work Friday shortly after 5pm. Immediately called the office to let them know my a/c had went out.He gentleman that answered was clearly upset that I waited until after 5. I work 8-5 Monday thru Friday. So how was I to know. He sent a maintenance man to bring in a small window unit to cool my entire apt. I only have access to open one window in my apt. The rest are not made to open or patio glass doors. So its in the back room and expected to cool my entire apt. But I was patient and waited until Monday went to to the office to ask when they would be here and he stated between 2-3. Well after 4 I started calling the office with no answer at all in fact it rings then hangs up.. And I put in another maintenance request this time inthe app. No call or anything until this morning at 8 only an emailed response stating it will be taken care of as soon as they can. Its been between 92-88 degrees in my apt. For the last 5 says and not to mention how expensive my electric will be next month due to the small window unit running non stop to make sure my sons room stays cool this is ridiculous. I have not EVER stayed somewhere and experienced this kind of complete inconsideration for their tenants. I will say this that this property manager is a new one and the old one was always in top of his stuff . A property manager should take pride In his properties and care for this tenants. ITS THEIR JOB!

This company bought off my apartments and I been calling all day today with no pick up! One they are starting to charge us fees to pay our rent through a app!? and second they sent a notice about some stupid fee that im going to start getting charged that wasnt in my original contract oh and the notice for that fee they sentwas due for that same day. This is ridiculous and i need an answer now!

Its been such a pleasure having miss mandy flournoy as the property manager. She is well respected around here and will be missed. She is very professional and very friendly, as well as attentive to all my needs. This place wont be the same without her

Speaking of the service I received from Lynetta Johnson: She was very professional. She listened and resolved my issue in a very timely manner. I feel blessed that I ended up with her assisting me. Thank you again Lynette. I am grateful that Fonda answered the phone and relayed the message.

I was contacted back regarding a maintenance issue within a timely fashion and was ensured my issue would be fixed as soon as possible. I appreciate the staff in all departments from leasing, management and corporate. THANK YALL FOR GIVING ME A PLACE TO CALL HOME!!!

Ashley Cruz and Lynetta Johnson are two people that you can count on if you are having any issues at Thayer Point. They will tackle the issue and follow-up with you in a timely manner. If customer service and professionalism is what youre looking for in your apartment home move to the Thayer Point Community.

Happy to say Jaquie is a Gem! Very professional and knowledgeable, there are regional directors who do not have the knowledge in Tulsa area who always have “headaches” or have to “check” on any question. Regionals by default. I hope it can be turned around because I do love the team!

I have been with the trinity family for sometime now I live in Tanglewood apartments and Mandy Flournoy has been the property manager since I have been here and she has done an excellent job with making it a better place to live.

Unethical and lazy property management. Went paperless and now charges a convenience fee to pay rent. Stay away from all properties run by this company!

Lynetta and the team @ Trinity have been phenomenal in turning around our apartment in Dallas -taking the occupancy to 100% and managing expenses very well.

Air conditioner never worked this summer, yesterday pipes started rattling and one pipe is extremely hot where air conditioner is. Air conditioner is set to off. Afraid it can catch fire or blow up. Made 4 phone calls and nothing yet. Lived here one year. Crossing at oakbrookMaintenance did fix the noise and pipe but still no air conditioning

As I walk into my new career in Real Estate, I am excited to have the opportunity to work with Lynetta Johnson as she mentors and blossoms me into an amazing Leasing Professional. Not only am I pleased to work with her, I am also pleased to have the pleasure of taking care of my residents. My priority is making sure my residents have the upmost comfortable, clean, and quiet apartment home. I look forward to building a great relationships with Trinity Multifamily and Thayer Point Apartments!

Lynetta Johnson was very professional and helpful! We came to inspect the property for renovation work and she had everything prepared and had a tour lined up immediately.

This is only for the owner calling me to make sure someone came to follow up with me about my issue.She is nice and polite. The apartments or okay, but too many roaches for apartments that have pest control.

Very friendly staff had a wonderful visit. We met with Lynetta Johnson as a Contractor on a remodel for their leasing office. Very clean and Cordial.

Night and day from before. I met Lynette months back when the staff first turned over. I was not pleased on behalf of my mother and that day she started process of changing her / our experience to warrant this 5 Star Review. Thank you, Lynette

I been staying at the MEADOWS APT for 9 years. I stayed there because Donnie was a great manger and it was a quiet, respectable, place to live.the last 2 manger didnt care aboutthe Meadow. But I thank God for the service I receive from Mrs.Lynetta Johnson. She is very professional and when you call her with a problem she resolve it right then.she listened to you and care about the tenant at the Meadow. I like the Manger George and the new maintenance man Mrs.Johnson have put over there. They work hard to get things done at the Meadow Apt.Thank you Mrs.Lynetta Johnson for your leadership over the Meadow Apt. Concerning I mailbox that we havent had access to I believe Mrs.Lynetta Johnson will take care of that problem also.

Me and a friend went in to see if they had any units available they did not at the time I needed but they were a wealth of information on how I might get help with a problem I had getting an apartment. A young woman named Daisha helped us I was quite impressed with her attitude and competence it was nice to see somebody take a second to help somebody else with no benefit to themselves so thank you River Chase she had a coworker Destiny that was also as sweet as can be and helped.

My name is (SFC Retired) Annie Patton, I moved to Thayer Point Apartments in August 2019. I have since then renewed my leas for 1 more year. I knew that I would not renew my lease due to all of the Maintenance and general appliances issues as well as a lack of leadership qualities from the designated Community Director concerning the issues and concerns of the tenants. I had to reside in with one of my girlfriends for seven days due to my air condition not blowing cold air only heat. My apartment was 80 degrees. I reported it directly to maintenance because I had just moved. Thayer Point Apartments is a Community of Multicultural blend of Army Active Duty Personals, Retirees, Civilian Contractors. In April 2021 there were the same unfamiliar faces of individuals that I had seen before with The Community Director and The Maintenance Personnel walking the property without as well with having them making notations from building to building. The phase 2 project had came to a halt, and more maintenance and appliance issues peaked. One day one of the unfamiliar personnel became familiar. The residents had noticed that the higher personnel had undoubtedly removed and replaced the old staff. In April there was an African American lady with a pad an pen notating that she had aggressively wanted to fix the interior and exterior of the property. This individual introduced herself to me as Ms. Lynetta Johnson from the corporate office. Ms. Lynetta began communicating with the residents through emails, texts, and written correspondence. Phase 2 was thriving, the storage facility has a face not just a frame. The new maintenance crew Miguel is great, and is always visible. They make sure that they leave their notes and give us a time frame if need be. Ms. Lynetta Johnson has demonstrated that she can wear several hats. Change is good and I am glad to finally see it! Ms. Lynetta Johnson has the drive to continue to march even if it means walking in the hot or cold climate to procure the mission and vision that Trinity Multifamily has envisioned for Thayer Apartment Homes.

Jessica & Lynetta Johnson over at Thayer point handled my case, and situation very professional. They made sure I felt welcomed and I am glad that we made something work in a very uncomfortable position. Everything is great with my apartment and I’m glad to be apart of the community!

Lynetta Johnson, was really helpful and answered alot of questions I have been having since I moved here.

Had some great and not so great experiences while living here!

I would like to give 0 stars if possible. I have worked fo multiple property management companys before but this is by far the worst. They restrict contact with management. Tell you they are here for you but are not. Guess I should of read their reviews before working there. Lesson learned

Love being a part of team trinity! Over the years it has been my extended family. We work hard to better each other and help one another to make sure our residents are safe and happy. 🌐

My journey with Trinity Multifamily began only a few months ago, as someone who has been in the Property Management field for years I can honestly say this was the best decision Ive made in awhile and Trinity is one of the best companies I have worked with hands down!The support, inspiration and leadership is a daily occurrence from my Community Director partners, Regional Supervisor and others on the Trinity Team!!We attended a team meeting last month and had the pleasure of spending out training time with the President of Trinity... his comment of we dont work for Trinity...we work with Trinity speaks volumes...I have found my place after a tough year and I dont plan on changing... So thankful!!

They took down my information and said they would call me back but never did.Son use to rent from them, said dont rent from them. They never fix things once something nose wrong. There was mold in the air conditioner ducts, mold in the bathroom

No matter how well you take care of the place they will still charge you for everything under the moon.Not a good place to have run your property’s or to rent from!When you call to talk to someone about it they say they will take care of it and call you back... HAHA funny... they never do.Good luck to the ones who has fell into the trap. I guess this will just be a lesson learned 🙄

Ashley and lynetta were wonderful helping this morning, great experience

Lynette and Ashley were extremely helpful and willing to answer.

Lynette Johnson was very welcoming to help us during this process. She worked very quickly and efficiently. I appreciate the opportunity I had to speak with her.

The property manager is a hateful person nothing gets fixed and the building is falling down so after 3years of all that Im very dissatisfied with all management and how things are ran

Jennifer Kelley and the Tulsa Trinity crew are like family to our team. Their cooperation and willingness to help our team is excellent! Leadership begins at the top and each property manager in the Tulsa market loves working with Jennifer! Each visit to a property begins with smiles and a willingness to help that is unparalleled. Residents and vendors alike love the family friendly atmosphere that team Trinity provides. We all work in unison toward a common goal, which is to ensure residents feel that they are a priority. Consistently one of our favorite multi family organizations. We look forward to what the future partnership holds!

I Contacted Trinity Multifamily to find a new Homebase for when I move into Tulsa Ok In A Few Weeks. Gaby was extremely Professional, polite, and helpful and they got me into a nice, clean 2 bedroom apartment upstairs exactly like Id asked for! I was contacted back promptly and Professionally and I was let known exactly what I needed to submit to be approved, and the approval process takes a day or two and is very easy and Gaby is more than happy to answer any questions one might have during the process.Best Apartment Management Ive Ever Talked To/Rented From. 5 ⭐s. A+ Rating.

Great price but really need some good gardeners at chapel ridge in Shawnee I call these people blow and go cause they sure don’t care about their professionalism but management is nice and friendly

I had to relocate to Little Rock fast enough to avoid the winter storms during the last two weeks. The director of the community Ascent at Aldersgate Maria Roy did the best to accommodate to my needs, work efficiently and professionally to help me. Moreover, with a very short notice, Marias son Nicolas came to help us to unload the truck. Maria is literally available being on her cell phone 24/7. She has been in the office during the snowy days this week.This level of dedication and care of people is indeed rare. I am glad that found home at Ascent at Aldersgate.

Very well managed on all levels.

It has been a true pleasure working for Trinity. My time here with this company has shown me the true value of hard work,perseverance and family. This company truly cares for all its employees and treats them all like family. My VP Lynetta Johnson has been a true blessing to my career as well as a teacher throughout my journey with this company. I love working for Trinity.

Thank you Lynette Johnson!I was able to voice my concerns and she helped me quickly and efficiently!She was able to make me feel heard and that they cared about their residents.

I have had relatively good experiences with this company since they took over the management of the apartment property where I reside.It was a really rough start for them when they first came in; it was like a huge feud. But I have seen them work with the city and with law enforcement officers to get things back up to code and to reduce certain types of activities that make places of residence intolerable and uninhabitable.The district manager and the apartment manager are easy to talk to and fair. They assist with settling disputes in a reasonable way and are very easy to work with.The corporate office in Arkansas (I am in a Texas property that Trinity manages) is also easy to work with and very helpful.The district manager and the manager of the apartment complex are doing a great job. This is my home and I don’t see myself moving out anytime soon... unless it transferring from a two bedroom flat into one of the townhouses.🤞🏼

The most unprofessional, unresponsive, absent property management I’ve ever seen. Frisco Place management is absolutely ridiculous, when she decides to show up to work.

I am very pleased with the staff at Heights on 44! The office staff is caring and speaks to you like family. Maintenance is quick to respond. The landscaping could use some work but that is low in my priority list.

I just toured Riverchase Apartments recently and it was AMAZING. The work theyre putting into the community is terrific. Destiny Grant was so pleasant and very helpful and provided accurate information.

Shannon Brewer is the absolute best! She is a caring, kind hearted, beast! She has made Avalon of Durant a home! A outstanding role model. She’s like a mother to me!!!Maintenance here is on point!

What a fantastic journey it has been so far working with Trinity Multifamily! Since day one of my employment with the company Ive felt valued and appreciated. Property management is a challenging career, with not knowing how each day will turn out. However, being a part of an amazing team makes every day very rewarding. I dont plan on leaving Trinity Multifamily no time soon! With so many growth opportunities and the feeling of stability, structure, and a family-like environment; Trinity will be my forever place of employment/home. How many people can say theyve worked closely with leadership, receive motivational emails, and experiences consistent encouraging visits from their supervisor and CEO of the company? Well, I can! #TeamTrinity

Lynette and Rose were amazing today!

I met Lynetta Johnson. She is intelligent, great customer service, exercised professionalism explaining about my work order, caring and takes care of business. She introduced me to the maintenance worker; checked on me over the weekend as a follow up and even helped me with the internet which she didnt have to do. Thank you, Lynetta.

I have been waiting awhile now for a response from someone regarding a complaint I have had with a manager at a property and no one choose to do so im not sure if they are covering up for here or trying to hid the fact that this is happening with someone from there staff but I find this to be very unprofessional with this being said I will try on here to see if I can get through to someone but a manager at Village Of Stratford is sleeping with my husband while Im at work if this is allowed from the employees here I wish I would have know that before I signed my lease I have documentation for proof of my claims I have sent 2 emails already for my own records I do not want to post the screen shots online but I will if my hand is forced

I moved into the Meadows back in March and any questions or concerns I’ve had was answered and explained by Lynette Johnson and staff with the upmost professionalism you could ask for by an apartment complex. I spoke with Lynette Johnson on several occasions and she has done an wonderful job explaining the online payment portal to me and made sure I understood different policies under the lease contract that we’re concerning to me. Thank you for taking the time to make sure your residents are happy and knowledgeable while residing in a Trinity MultiFamily community.

I paid for deposit and prorated rent to move in 1/19/21... upon paying pro-rated rent and receiving the apartment keys, I took a load of belongings to the vacant apartment. After walking into apartment that afternoon, I notice the kitchen had a serious roach infestation! Not only are the roaches all over they kitchen, THEY ARE EVEN INSIDE OF THE FRIDGE! The following morning, I immediately called the landlord to inform her I was not able to move any belongings in due to the roaches being so bad!!! The landlord then had an exterminator come in to spray. That afternoon, after waiting SEVERAL hours for the chemicals to begin working, just to find the roaches were even worse! I waited over night returned the following morning, with same amount of roaches!! I inform the landlord that Friday that I was not comfortable with moving in the apartment with my very asthamstic child, much less 2 children! Landlord then informs me that she cannot refund my money! Being a single mother, working, and a full time student as well, I CANNOT AFFORD TO THROW SEVERAL HUNDRED DOLLARS AWAY! I then begin panicking and spent the last $150 to my name on bombs and other roach killing chemicals and sprays and excessively bombed and sprayed the apartment just for the roaches to not be phased!!!! The following Monday morning, I call the landlord to let her know I cannot move in and can we please work something out to get my money refunded bc we were not able to move in at all! After 2 days of back and fourth and excessively calling the Trinity main office in Ft.Smith I finally was told I would be issued a refund for ONLY THE SECURITY DEPOSIT! This management company is A NIGHTMARE AND THE BLACKOAK APT COMPLEX IN SPRINGDALE AS WELL!!!!! I’m a single mother with 2 children, very very limited funds, and NO WHERE TO LIVE AND THEY TOOK THE ENTIRE AMOUT OF RENT MONEY FROM ME BECAUSE THEIR UNIT WAS NOT INHABITABLE DUE TO THE ROACH INFESTATION!Update!: my deposit was finally deposited! However, I’m not in debt wit Trinity multi family! This is a disgrace!

I absolutely love this place. The office staff are awesome and the Mgrs are the best. Choosing a Trinity Multifamily Community should be your number 1 priority.

Lynetta Johnson ! Very helpful & understanding highly recommend any company shes a part of !

Love working here at heights on 44 in okc!Great residents and owners!Hope to see this property all the way through!!

Avalon has become home. Credit due to Shannon Brewer. Thank you Trinity for having a great manger here at Avalon in Durant!

Ms. Johnson of your DFW branch has been a wonderful help in getting the Tribecca Pointe property where it needs to be. The property started the year off with a rating of a 4 and quickly Ms. Johnson raised the property rating to a 2. Im a Building Inspector in the area and we appreciate the rapid change in the property and keep up the good work!!!

Lynette was very friendly and helpful

Currently in the process of moving, giving 30 days notice. I was informed I would have to pay the next months rent. However, we have not been supplied a legal lease agreement in about 2 years. Therefor we are not on a lease. Promptly called trinity about the situation, and was told this would have to be handled with corporate. I then asked if there was a phone number I could call to speak with corporate. I was promptly informed by the woman that she could not give the number to corporate. I then asked how I would get in contact with corporate, and was told again, she had no information she could give to me. Ive lived in these apartments before it was taken by trinity for 7 years, and never have had issues, other than no prompt maintenance or inspections. I would never recommend any complex for anyone that is owned/managed by trinity.

Val does amazing at our home in Council Bluffs,Iowa shes always courteous,professional without feeling stuffy, shes friendly and very helpful..

I filled out a form online since I was having issues with my dishwasher since Septmeber and Lynetta called me back promptly that night. She followed up with as soon as she was back into the office and my issue was resolved the same day. Wish I had reached out to her sooner!! Thank you Lynetta for being so responsive and having such great customer service

Thank you Maricela and Lynetta.

Manager Laura and Jennifer,them cruelty with the Cats in the complex apartment,them threat me stopped feeding Cats, that reason I moved I leaved 2 yrs 6 months,the last owner is was good with the Cats

Mr. Pinson:I am writing you today to share my positive experience with Lynetta Johnson and Melissa Carrion. Weichert Corporate Housing is contracted with the Embassy of the Netherlands to provide housing to soldiers and airmen throughout the United States. To date, we have 64 apartments and homes under lease for this group. We have been working with Lynetta and Melissa to secure 22 apartments for this group at Thayer Point. Covid 19 and the Texas weather have not worked in our favor causing the apartment delivery schedule was pushed back several months. Your team did an excellent job keeping us updated and informed throughout the process. Because of their diligence, we are able to keep the client engaged and committed to Thayer Point. We fully expect that we will be leasing these apartments starting December 1st.I deal / have dealt with properties and management firms throughout the United States for nearly 20 years. I must share with you that Melissa and Lynetta are one of the finest teams I have had the pleasure to work with. Information is on-time, every time, information is correct and when a question does arise, it is quickly addressed. Sometimes I feel as though we have found a diamond in the rough working with these two professionals.I appreciate your time to read my email, I am sure you are a very busy person.Stay safe and best wishes to you and your family.Mark PooleyVice PresidentWeichert Corporate Housing

We were blessed to call Steeplechase home for a short time. They were accommodating for our family & worked hard to get us into a unit. We loved our time there. The office staff is amazing and always there to help. I recommend Steeplechase to anyone looking for a place in the Cabot area.

Stay at one of the property in LR.. Its been going Down since they came and took over.. I Cant wait to move. Never Rent from this company its all bad dont keep the lawn up let anyone move in its Sad

Have had nothing but good things to say about Steeplechase. We chose this place on a whim, didnt have time to find a house so we kind of expected the worst, having lived in apartment complexes before. But I was really surprised. The outside is kept up really well. Management has been nothing but friendly & kind. If we have an issue, maintenance is over pretty quickly and fixes every problem. I was expecting a loud environment but its pretty quiet. They are interactive with residents; my kids loved the movie night on the lawn and pumpkin contests, and were ecstatic about the playground addition. I now see how families have been here happily for a while.

We have been here at the hidden bluffs for over 2 years now and the apartment manager along with the other staff have always been nice and helpful. If we need something its fixed right away!

Weve lived here at Steeplechase Apartments in Cabot, Arkansas for nine and a half years. They have great apartments. Lots of living space. Friendly and professional people working here. Maintenance staff is very prompt and skilled. Id definitely recommend this place to anyone.

They have decent apartments especially if you are on a budget. -Heights on forty-4

I rent from their apartment complex in Tulsa Oklahoma and have had nothing but problems with roaches,bedbugs,mice,mold,water turned off monthly,no hot water half of the time etc. I have left reviews,tried to contact trinity directly by phone and email,and recently filed a complaint with better business bureau. They want to charge me a fee for breaking a lease when their living conditions are unsanitary. I have pictures of everything. And they still will not respond to my complaint. My NEXT STEP IS A LAWSUIT IF THEY TRY TO TAKE ME TO COURT. DO NOT RENT FROM ANY OF THEIR APARTMENTS.

I like working with Trinity Multifamily. Its a hands-on job that allows to me gain a lot of knowledge daily. Ive been with Trinity for 10 months now and I like the team-oriented environment.

My daughter is a full time college student. Works very hard to pay her rent and was so excited to have her own place. Nothing works in her apartment - sliding door broken, dishwasher broken when she moved in, toilet would not stop running -she finally went to Lowe’s and bought the parts and we fixed it. Stove does not work. Shower has to be turned on with pliers. She has left messages, written letters with her rent, talked to “manager” who is never ever there and they have made no attempt to fix anything. Now over run with roaches. Such a disappointment. I just can’t believe how poorly this place is run. This is shady hollow apartments. If I have the wrong owner - am happy to take down post. If you are rightful owner, shame on you.

I love being at steeplechase. The management has been amazing . Maintenance is always quick with repairs and we couldn’t ask for a better location! We plan to be here awhile; we love it here. Would recommend to anyone.

I had an issue with the apartment manager and emailed Ms. Lynetta Johnson who was very professional and resolved my issue.

This company is the worst I have ever experienced!!! We lived in an apartment in Spiro Ok for 2 years and were not under lease when we gave our 30 days notice. After moving out we received a statement showing that we had a $0 balance with Trinity. About 6 months after moving out I started getting calls from a collection agency stating that I had a balance of around $200 for cleaning fees, they also tried to say that I had left my cat in the apartment after moving out and the cat had used the restroom all over the apartment ( I have never owned a cat in my life so I knew this was untrue). I sent the balance statement to the collection agency and they never called me back about it. Today (a year later) a different collection agency called me stating that I owe over $700 for unpaid rent and damages to the apartment. Again I told them I have the statement showing I had a $0 balance After I moved out, I also have the email I sent for my 30 days notice and I have a copy of the check that was cashed by Trinity for the last month that I lived in the apartment. Also the last 3 or 4 months I live in these apartments I received a text from the landlord stating they I had not paid my rent for those months and I would have to get a photo copy of the check they had cashed for my rent each month. That was the initial reason we moved.

Rented from Trinity for over 8 years. I’ve also worked for an attorney that used to file their evictions. Trinity hires outside companies/workers and then refuses to pay them. Trinity has perhaps the worst leasing contracts in Arkansas, I know because we wrote it for them. Good luck on getting timely repairs, their maintenance is slow and inexperienced. My duplex flooded multiple times from a faulty a/c unit. Maintenance made several attempts to fix it and never completed repair or cleanup. I’ve been wrongly accused of horrible things by Trinity management. I was told by a manager that “I should find another place to live” due to false accusations and slandering. I have specific knowledge of managers working for Trinity that are illicit drug users. Trinity employees are very disrespectful and will take your money while putting your health at risk. I wouldn’t recommend Trinity to my enemies, let alone a friend or family.

Heights on Forty 4 in Del City is an awesome community with awesome people

I’ve lived at three of Trinity Mulitfamily Property locations. Two in Fort Smith and one in North Little Rock. First, they hire unqualified property management and staff. Also, their maintenance employees are poorly trained. Lastly, they neglect the needs of the tenants. All three property locations had the same issues. Do not recommend Trinity Mulitfamily Property.

Moved into apartment and it rained and flooded my stuff. They had a family move out and they re- did the apartment. New floor paint etc. Moved in it rained apartment flooded. Ugh. No compensation for me having to move and move. They want money. Not willing to make apartment liveable

It was not a good place to live They do not care about disability kids at all

We have made numerous requests for maintenance during our time in this house and have only had one member of the maintenance staff come since August 2019. The toilet had been leaking prior to our moving in (water was covering the floor), was told in August by maintenance that if what he did didn’t resolve the issue, a plumber would need to be called. No plumber was called. We finally shut the water off to the toilet and locked the door to keep our children from using it. Three separate individuals were all repeatedly notified of our need for maintenance, all of our requests were ignored. DO NOT RENT from Trinity Multifamily.

I am on Section 8 & needed a review which failed, causing me to have to move . only thing I am 71 yrs old & in poor health

Im a disabled vet who has lived in the same apartment for years. When Trinity took the property the new manager told me that existing rental agreements would be honored. That went fine for awhile until Trinity removed her (unknown reason). The new managers 1st action was to hang an eviction notice on my door for non payment of rent. I contacted her and got it straightened out, never even been late with the rent. Then they started to illegally shut my power off (I pay rent+electric to landlord). Took me 4 months to catch on the power was being shut off and not just outage. Now Im on the phone with her again as she is trying to tell me my rent has been changed but with no prior notice. I have enough issues to deal with health wise, now I have a landlord who apparently has no problem making things up on the fly. My advice, stay away from Trinity. If they take over your property start looking for a new place.reply to response by owner- please give us a call? I have. Many times. Never get the office its always a 3rd party call center. They walk me through the grind and say you will contact me. You have my number. Havent heard from you. Shocking I know.

I’ve never lived here, but I know from fellow co-workers that they are not very good. Don’t move here unless you’re desperate for a place.

Have called steeplechase Apartments home for going on 5 years now. Have always had a great experience when talking with the manger, maintenance, and Security Officer.We LOVE the new playground!!

Staff remembers you by first name and is very nice!! Anytime I have a maintenance request, its handled quickly. Definitely recommend this apartment complex.

I didn’t give a 30 day notice at the end of my 6month lease. They wanted 800 for October and I couldn’t stay there. Called it a “buyout”. Now they’ve turned me into collections for not paying for the 7th month on my 6month lease.. crooked

We did some work at one of the Trinity properties and would like to get paid. The onsite manager is less than useless and couldnt even provide contact information for Trinity.We obtained the contact information however not quite sure who it contacts as phone calls go unanswered without the option of leaving a voicemail, and emails do not receive responses.. I see Trinitys scripted response to several of these reviews:Thank you for taking the time to provide us with your feedback. Customer Service is our #1 priority. Please contact our corporate office so that we may have the opportunity to address your concerns. Thank you again for your feedback.If the customer service Ive experienced so far is the #1 priority, how the heck is this company still in business??? In addition how do we contact your corporate office to reach somebody (anybody) so that we may have the opportunity to voice our concerns?I challenge the Trinity Multifamily Property Management to show us that customer service is their #1 priority and provide a phone number that enables us to talk to someone of authority that can resolve issues.What do you say TMPM, are you up to the challenge?UPDATE: We provided Trinity with all of the paperwork they specified and have yet to receive payment. We cant even get a return phone call. I would have like it much more if I could have came back on here to report good news. Unfortunately, they were not honest about wanting to resolve this issue.When it comes to taking care of your customer Trinity, YOU FAIL!!

Worst apartment complex in Tulsa Oklahoma! I have left reviews,emailed and called trinity directly,and recently filed a complaint with better business bureau. NO RESPONSE. They want me to pay a fee to break my lease when their living conditions are unsanitary for 2 children with asthma and a 3 month old. I have had issues with bedbugs,roaches,scorpions,mice,mold,water off monthly, no hot water half the time,etc. I have pictures of everything!! DO NOT RENT!!

Steeplechase in Cabot has been a nice place to live. Nice pool, newly redone playground for kids to play on, as well as helpful staff. My only wish is for a larger laundry facility.

Ive been an employee with Trinity for 2 months and I like the culture at the property that I am assigned to. My Community Director gets involved with us to help with a daily task; thats what I call leading by example!

These people are terrible. Have sent eviction notices twice in the last three months for rent that was paid EARLY. They got the right one though, because I am going on a campaign. Do not lease from these people and if your apartments are taken over by them, kindly excuse yourself at the end of your lease post haste. When confronted with bank statements and check images from the bank, now everyone is ghost.

This is company and their apartments has one of the worst customer service. I filled out a complaint online and never got a response. I have communicated with the apartment manager about different complaints and instead of her doing her job she never goes through with what she says shes going to do and always has an excuse. On top of that the trinity phone number that they have on their website I have called about 8 times today and no one answers the phone, wont even give a voicemail.

Ive only dealt with Steeplechase Apartments in Cabot. They are awesome. Great staff and apartments.