This Dealer is truly first class with all means. This is our fourth BMW 5 series from this dealer. Sales team is outstanding as always. Sales manager Troy is honest, straight shooter, very professional along with sales associate Patrick and the finance manager. Very pleasant experience. No surprises. The service department has always been great. We will always go there.

Visited BMW of Fort Myers this past Monday from Orlando to pick up a vehicle that I inquired on and from first contact until signing and getting my keys their service was absolutely amazing and highly recommended. They took care of all my needs and concerns without blinking an eye, I will definitely be back for my next vehicle!!!! Thank you BMW of Fort Myers

Drove all the way from Tampa to pick up my I8. Hit up a lot of traffic. Never told service center closes at six. Get here to be told Sorry you’re going to have to come back tomorrow. We don’t have the keys. Only service managers do. What the heck!! “We have millions in cars back there so I hope you understand”. Yea I understand You don’t trust your staff and your customer service is deplorable. Can you say will never have a good referral from me.

Alberto (finance specialist)is the man he make my purchase process go smoothly and nicely and in the top of that he’s professional and quick.I bought a Tesla model S and I’m so satisfied with my purchase from Bmw Fort Myers they are nice people

Hands down, the single most enjoyable experience buying a vehicle Ive ever had. No pushy salesman, no haggling, no BS. Patrick was an absolute pleasure to work with and stayed way beyond closing time to ensure everything was finished and correct!! Thank you so very much, Patrick! Albi had our paperwork done and ready to sign in very short order, also stayed beyond closing time, and was a pleasure to work with as well. We had a few laughs too! This was more like being at a gathering of friends than purchasing a vehicle. If there were ten stars here to choose from, thats how many I would give them. Thank you both very very much! :-)

BMW of Fort Myers always impressed us. We are returning customers (5 cars). They always treat us with care and do their best. Joe our sales person is the best. Alberto the finance manager always finds us the best bank for us. Keep up the great work. I recommend you’d establishment to all I know that are in need of a car.

Probably one of the best experiences I had ever had buying a vehicle. Joe was awesome. Financing was awesome. Just an all around great experience. In and out in 1 1/2 hours and thats even after salesman going through all the gadgets in my BMW X5. Thank you BMW of Fort Myers. You guys rock!!!

The drive from Naples to Fort Myers was worth it. The pricing was fair and equitable. The entire process was handled openly and respectfully. Delivery was done on time and did not feel rushed.Thank you Jordan (sales) Troy (Sales director) and Steve (Genius delivery)Happy to refer more customers to you

Cant begin to praise BMW of Fort Myers enough. They got me in my dream car. Chris in sales was amazing, they listened to what I had in mind and made it happen. Chad in service always has a hello. Im hardly a millionaire but they make me feel like one.

I didn’t get a chance to go to the location. Everything went smooth over phone. It was great experience working with Scott. Thank you BMW of Fort Myers

Joe Weidenfeller did an amazing job of getting my wife her X1. It is difficult to purchase anything, let alone a car, but Joe followed us through the process and answered all our questions. He provided solutions where a potential issue might have stopped the deal and helped us navigate in a contactless way that made us feel comfortable. Kudos to BMW for having such a representative as Joe. We will buy again from Joe!!

Service Department is A-1. Chad is a helpful and honest advisor. Everyone I talked to there was polite and helpful. Service bays are super clean and organized, and you can look in there through the windows to see without getting in anyones way. Service prices are competitive if not lower than other dealerships in southwest Florida. Definitely will return.

From the moment we walked in the door, until we were given the keys to our new BMW X1, Julian was absolutely phenomenal! No pressure at all and the most comfortable car buying experience weve ever had. BMW Fort Myers is the ultimate buying experience!

My sales person Joel Brown my made experience of 1st time buying a BMW easy and hassle free. Car was ready for my test drive when I got there. Not pushy very knowledgeable and made me feel like I was buying a car from a friend. The finance team also did a great job and made it very simple and saved me some cash as well. Would absolutely recommend anybody in the market for one of these machines or a used car to visit Joel and BMW of Fort Myers.

I should have posted this message months ago when I purchased my second vehicle at the Fort Myers location. First purchase, 5 stars no issues. Second purchase, 1). I requested they only run my credit through BMW financial, not with any other bank(s). I was told no problem. I find out 2 weeks later they pulled my credit 3 times with 3 banks. I sent a letter to the finance manager who NEVER called, NEVER inquired. 2). Its time to renew my registration, Florida DMV told me, the license plate number on my car isnt registered to any vehicle. I found out the registration paperwork was wrong. 3). My issue today, whats making me give a bad review. Im traveling. Went to service my BMW at a dealership in Houston, TX. I was sold extended maintenance I paid over $1200 was expired. The salesperson who is no longer working there sold me a service I would never be able to use. The plan was to cover me up to 50k miles or 48 months. What he failed to tell me was the 48 months is when the car was first manufactured; a 2018 BMW X4, manufactured in May 2017. Therefore the extended maintenance ended 7 months later. I never had a chance to use the maintenance. July 2021. I had to pay $682. So if you do the math...I paid $1882 for my 1st service. I have called Troy and Bill several times. NO REPLY. I made a complaint with BMW corporate office. They cant help. Matter of fact, they cant promise me that the dealership will even call me back. Service maintenance plans are handled locally. Its between me and the dealership. This one instance has made me not want to purchase another BMW product. If you shop at the Fort Myers BMW location, please make sure they sell you a service you will be able to use.

Excellent professional service with a no pressure sales environment. All staff were very professional and courteous to include Patrick (sales), and Bob (sales mngr). They put together an awesome deal and I will definitely be doing business here again.

I traveled over 2 hours to review and then purchase a preowned car from BMW Ft. Myers. I was in constant communication with the salesman ( Carl Antoine ) who followed up in a timely manner on my many & various questions. Carl was extremely professional which helped make buying a car a pleasurable experience. Carl’s GM Dan and their business manager Bill displayed the same professionalism which I received from Carl. I look forward for the opportunity to work with BMW Ft.Myers for our next vehicle.

Worst sale man ever is John f if I was you I would not deal with him. lazy and unmotivated. talked to over 100 sales in a month n by far this one is the worst.

We recently purchased a new BMW at Fort Myers BMW. I am retired from the auto business after 30 years, so I know the car buying process better than the average consumer. We did our shopping on the internet, and considered other makes also. From our initial contact, our sales consultant John Findley, was great. We purchased the vehicle with no hassles and a great price, which is exactly the way I wanted it. At the dealership for delivery, everything was smooth and enjoyable. In addition to John, The BMW genius, business manager, parts department, and the GM were all cordial and happy. I emphasize happy because based on my experience, a happy staff means a lot. I will not hesitate to recommend all my friends to BMW of Fort Myers. Car buying is a nightmare to most people. Go here and you will actually enjoy it. Thanks. Phil

Absolutely excellent customer service throughout the whole buying process! I started looking for a used BMW M5 on their website and when I found one I liked I made an online inquiry. Joel Brown of the Internet Sales Department emailed me to advise that the vehicle was in stock. I made an appointment with him and then went in. Joel is extremely knowledgeable about everything BMW as well as the inventory that they have at the dealership...I have purchased many vehicles in the past and one of the things I hate is when I know more about the vehicle and its competition than the salesman sitting across from me. Joel has a way of setting you at ease and just letting you know that he is there to help you find the right vehicle. He answered all of my questions and in the end I bought a 2020 M5 Competition (they had just got it in and it wasnt even serviced yet...thanks again for the heads up Joel!!) that is absolutely awesome! Also the Finance Manager, Alberto Ramos, did an excellent job for me...I told him what I was looking for and he made it happen...very friendly very professional. Finally, Joel delivered the vehicle to me in a very professional manner and Steve went over the entire iDrive 7 infotainment system.From start to finish very smooth process...Thanks again BMW of Ft Myers

I drove from Polk County, to BMW Fort Myers (2.5 hours) to do business here. Great price and great customer service. I would definitely come back for further business. I dealt with Kyle McPherson sales rep who was personable and great help. Thanks BMW Fort Myers

It was great. Chris was great not just him they all did. I will definitely buy another from them.

I have had many issues with my BMW unfortunately but Carol has made the process smooth. Carol in the service department is the epitome of exceptional customer service. Im extremely grateful for her consistent hard work every time I come in. She is the reason that in the future I will be purchasing my cars here. Thanks for all that you do Carol it’s refreshing to come across someone who still cares about her work and customer service!!

My husband and I were totally impressed with Jordan Knights professionalism and knowledge of the 2021 X5. I was on the fence between going back into another Mercedes or going back to BMW. Dan the sales manager worked out a great deal for us that we couldn’t refuse. Bill the finance manager made our closing smooth as well. I would definitely refer my clients and friends to work with Jordan and to purchase from BMW of Fort Myers. Job well done!! I love my new X5.

I traveled from Daytona Beach to purchase a ES 350 Lexus for my son. The BMW dealership in Ft Meyers had the best price for what I was looking for. Once I inquired online, I was contacted by Joel Brown, a salesman at the dealership. He was very honest and forthcoming about the vehicle. Once I arrived at the dealership he greeted me as if I was purchasing the most expensive BMW on the lot. I was very impressed with his knowledge and professional demeanor. All said and done, I purchased the vehicle. We have been very happy with it. Joel have checked on the vehicle several times after we purchased it to ensure everything was fine. Great service after the sale. If ever you are in the market for a BWW or any other used premium car, Joel is your guy. He will give it to you straight with no chaser.

Our sales expert was Milan, he greeted us in a professional manner and unlike other dealers made us feel welcome. We explained to Milan we were looking at two different used x5 models. We test drove the first one and were amazed at the performance and we made a pretty easy decision. Milan made sure our request were completed and we couldn’t be happier.Bill was our finance manager who was also very nice and explained everything thoroughly about our financing and offered the extended warranty.I wish we could remember the gentlemen’s name but he explained the x5 in detail with my wife and she was super happy with him as well.

This is my first time with BMW and they have me sold! I’m from Miami & I leased a car with Fort Myers. The customer service is 10 times better than any other dealership I went to. The person who helped me pick out my car was Chris H. I am a very busy person so we did all the paper work before I got there so it made the process way faster. I was in & out of the dealer with in an hour an a half. Very helpful & I got the car I wanted. Very happy with the choice I made.

This was the most smooth experience of leasing my car. Everyone was professional and knowledgeable. I highly recommendBMW of Fort Myers!!

BMW Fort Myers takes a car service department to another level. My service writer Chad is amazing and is great at communication. The technicians are very skilled and knowledgeable and fix my cars problems correctly the first time. The facilities are beautiful and the customer waiting area is comfortable and stocked with drinks and snacks, they even have a business center with private rooms to work.

Great experience! Feel like part of a family here. Treated incredible.

Great experience! Joe, our salesman was great! It was an easy and quick process. Everyone was very nice and helpful, even the guys we were not working with. I would highly recommend buying a car from these guys!

The team at BMW of Fort Myers were outstanding. They stay after hours on a Friday evening and set me up for a follow up visit on Saturday morning. They provided us with numerous options with a no pressure approach. They simply provided intricate details about each vehicle under consideration and assisted us in arriving at our final choice. Highly recommend this dealership and team!

Very efficient and reasonably priced. They sent me a video of the undercarriage explaining everything they saw, what they recommend and the work that they would do. It was very helpful to actually see what they were talking about without actually being there.

Excellent Service. We were traveling from Miami, Florida and noticed our car lost power and the warning system game on and made a call to the BMW Fort Myers and they instructed us to come to their location right away. We got their about closing time on Friday evening and they instructed us to be at the BMW service center at 0730 on Saturday morning. We were given outstanding communication throughout by the BMW team at the service center. Jeremy that helped us was excellent and demonstrated outstanding customer service!!! Our car was fixed within a few hours and we were back on the road. The customer service provided by the entire team was outstanding.

I worked with Chris at Fort Myers BMW! I can’t begin to express how great of an experience it was to work with him! Great salesman and is not pushy whatsoever. He took great care of me, was super patient, answered all of my questions and took the time to work with me. He explained in detail the features of my new BMW X5... from safety features, to different controls on the vehicle... he was kind, patient and so pleasant to work with! The sales managers and finance department were also a pleasure to work with... clean building, friendly team and overall WONDERFUL experience! Would highly recommend to anyone looking for a new or used car! Attention to detail is important to me...Chris and BMW made sure to meet that criteria! Very satisfying experience!!!

I have been coming to BMW of Ft. Myers for years and had my vehicle serviced in multiple states and Jose in service is exceptional. When I was working and going to school and had to go to a different city for surgery, he always made sure my vehicle was running perfectly. It is rare to find someone who cares about his customers and it is not just a job to him.

Fort Myers BMW is the highest quality dealership, in my opinion! My advisor Jose, Is simply the best. He truly cares and goes above and beyond to make sure everything goes smooth, whenever service or repairs are needed.I also want to thank Abdeal for dropping my car off to me, after service.I will continue to be a loyal customer, and highly recommend this Excellent BMW dealer.

I have leased and purchased 8 or more different vehicles from BMW Fort Myers over the last 15 plus years and have always had a good experience. I currently own a BMW X3 M40! and picked up my new BMW M440i convertible Friday-the first car I ever built and ordered! I love both of them! My current salesman Pat Boehm has been great to work with and kept me posted on the progress of the build. The car I purchased had some minor design issues that they corrected for me and all and all, I would highly recommend BMW Fort Myers if you love BMW as much as I do. Carol and all of the team in service are great to work with too, not that you ever need service on a BMW since they are the ULTIMATE DRIVING MACHINE!

I am very happy with my experience, Thank you so Much Carl Antoine and BMW as a whole. I was able to drive away in my dream car and most importantly I want to thank Carl. So much time was invested into my situation even with distance, communication and the persistence Carl displayed for me is a memory I will never forget. Thank you BMW of Ft. Myers.

My husband and I have had very good experiences both times while buying our new cars at BMW of Fort Myers. The sales people, sales manager, electronic technical person and the financial manager were all very polite, helpful and pleasant.The service manager and service technicians were equally as helpful and polite. We will surely go back for a third time!

Buying a car at the Ft Myers BMW with my salesman Julian was by far the smoothest and most pleasant car buying experience I’ve truly ever had. From looking to test driving and final purchase this whole team of folks at BMW were so nice, and Julian was the best.I definitely recommend these guys!

My wife and I could not have had a better shopping experience.Thank you Bob, Troy, and Pat for taking your valuable time to walk us through all of the features and benefits of owning a BMW; and in particular, the 5 Star and personalized service associated with purchasing a vehicle from Ft. Myers BMW.I will be more than happy to refer others to your dealership based on the excellent experience my wife and I had.

We went online made a request they called us back set an appointment same day salesman Chris was excellent was very patient looked at three different vehicles multiple different options to those vehicles decided the vehicle put a deal together the whole thing took five hours and we went out and had a nice dinner I’m sure if I have any issues Fort Myers BMW and their staff will be happy to deal with them😊😊😊😊😊

Excellent service in every aspect. The team I met were friendly, professional and experts in their craft. Mike Arriso was always quick to respond to questions, talked me through the various options and really made me feel part of the BMW family. During the discussion on finance and contract I had all the options well explained and never felt pressured. Finally the way in which the various details of the car operation were set up and explained was truly exceptional. Thank you BMW Fort Myers.

Hands down the easiest and most pleasant car buying experience we’ve ever had! The team at BMW of Fort Myers was so kind, knowledgeable and never pressured us while we were making a decision. If you’re in the market for a new car go visit Mike at BMW of Fort Myers.

We were greeted with a nice smile from the staff when we came to drop off our BMW. We had made the appointment conveniently online and for this reason it made the check in process smoother. We were able to speak to our service representative and he did an inspection on our vehicle. Upon observation of report, the car needed repairing. It was done and also did a 20,000 mile oil change. They offered a coupon (discount code) for the oil change and also suggested a new battery for my key fob. The lady who took my payment was super nice and very patient with us and our questions. We personally thanked “Jose Fonseca” for his wonderful customer service and willingness to out of his way to help us. Besides the clean building and bathroom stalls, the whole showroom was spotless. They are also super friendly, professional and kind staff all across. My car was washed and vacuumed upon pick up which was a nice touch as well. They made me and my family a huge fans and will always recommend BMW of Fort Myers! Five out five stars!

Carol always takes good care of me and makes sure my car leaves the way it came in! Angelina makes the dealership such a bright place to be as well! The Parts Department always takes care of my excessive need for parts for my Z3 Coupe. 10/10

Everyone who worked there were excellent. Our new car was awesome. Chris was great. We were well instructed as to how to effectively use the amazing technology. Will recommend to friends and hope to purchase more cars in the future!

Believe it or not, my car buying was all done within 30 mts. Eliya Watson, the internet advisor was not pushy at all and was genuine. Scott had all papers prepared and ready to begin with on the day of buying. Dignified, gentle and decent dealings, which has become a rarity with car buying experiences lately. Scott is, wonderful, caring and really empathic. Bill made the signing of papers like a breeze. I had other friends buying cars from this dealership and were highly pleased as well. All in all, I give a five star rating and recommend BMW of Fort Myers if you look forward to buying luxury cars.

We purchased a used X5 recently. Our salesman, Joel, was very professional, not pushy at all, very straightforward. Good price, very clean car. We are very pleased with our purchase, and will definitely buy from them again.

What a totally first class, pleasurable purchasing experience we had from BMW Ft. Myers. Chris Hockett delivered our new X5 and patiently and thoroughly educated us pointing out its many mind boggling features. We are excited about the X5 and cannot say enough about what a GREAT place BMW of Ft. Myers is to do business.

Sorry but my wife tried to deal with Jalen, via text....not very customer oriented, If your not to respond in a timely fashion why bother to make initial contact ?? Perhaps dealing with BMW buyers has pushed his nose and standards way to high to deal with blue collar workers like us !!! Fortunately Bob Barry the sales manager got involved !! the next day I purchased the vehicle, everything went smooth as silk......they even delivered it to my house the next day, I look forward to doing business with them again !!

Truly felt like VIP at this dealership. They took care of every aspect in helping me find the right vehicle for my needs. I had the absolute pleasure of working with Mr. John Findley, who helped me secure my new ride! I highly recommend this dealership and John if you are looking to purchase your next BMW.

Customer service was excellent, always doing everything possible to meet the expectations with which the customer went to the dealer. Thanks to the personality of the seller and his charisma it was that they caught me until the achievement that I bought the car.

Jose Fonseca and his team take extraordinary care of my vehicle each and every time I bring it in for service. My M3 comes out in pristine condition after every service, and I can’t thank the team enough.

Overall I had an excellent experience.My salesman Carl was polite, attentive and knowledgeable about the X5 and all its details. Carl from the first day we first chatted about X5s to the day I received the car from the dealership was a pleasure to work with and I felt genuinely cared that I had a great experience and that the car was exactly what I wanted.Because of Carl and his great customer service and transparency, I chose to take my business to him and order my X5 at BMW of Ft Myers instead of another dealership that was closer to my home.If in the future I see myself purchasing another BMW, Carl and the team at Ft Myers BMW will be the first dealership I will call.

All the staff are excellent. High praise to Jose who provided top notch customer service. They take pride in the service they give. A great group of individuals and an outstanding dealership .Thank you, Vic Pavone

Great experience getting my car serviced. In addition to routine maintenance had some questions about some of the electricians which they addressed. He also took me for a ride to show me how yo use a function i was uncertain about. All in all a great experience!!!

Very pleased with my experience at BMW of Fort Myers. Mike A. in sales was a pleasure to work with and explained each aspect of the process. Very efficient and definitely recommend BMW of Fort Myers to anyone in the market for a car.

I recently bought my husband a car from BMW of Ft Myers. Of all the salesmen I have dealt with recently Scott Ruby was the best. He went over and above. Very helpful and patient.Thanks Scott.

Loved working with Scott Ruby - personable and not pushy. He went above and beyond for me (forgot personal items left in my trade-in, etc) and by the end of the deal I felt like I had a new friend.Highly recommend Scott and his dealership in Fort Myers; will be returning for service and future car purchases!

Bought a CPO BMW 530 at another dealer across the state and had multiple electronic problems with it. I brought it in to BMW ft Myers and Jeremy promised me they would make it right. It took time for parts to come in from Germany but he got everything. I highly recommend BMW of Ft Myers service department.

We had such a pleasant experience dealing with Milan and the Fort Myers BMW team. Their knowledge and level of professionalism was outstanding. Couldn’t be happier with the process from start to finish of the delivery of our new BMW. If your in the market for a new BMW this is the place to go.

Seriously folks what a great place to buy a car. From start to finish no pressure. Just information that was useful for making decisions. Financing was easier than going through a fast food drive through. Love my car and loved tge experience.

My service advisor Jeremy took good care of me. I was surprised what good service they have. Much better than the Mercedes service. Which I own both a BMW & a Mercedes. The service advisor address all my concerns and even wiped a figure print off the interior of my door. Service in 2021 doesn’t get much better than this.

Tom Simmons was great as usual, everything was done prompt and as promised. only suggestion I have is when you do a complete diagnostic and new computer upload, is to inform the owner that many of the vehicles custom functions may be set back to factory default and will have to be reprogramed.

Buyer beware. When you buy a used car, the sale is generally as-is. At Fort Myers BMW, they mean it. Bring a mechanic with you and have the car checked out before you sign the paperwork. Julian was my sales person, and he was pleasant. I bought a used Nissan Titan, and I love my truck. After I brought it home, I noticed that the back bumper was a little crooked, and not immediately noticeable. I took it back but there was nothing they could do for it, wouldn’t fix it. Clean carfax, but obviously some backed into something and repaired it (not well). I was annoyed but I know it’s an as-is sale- just wished they would’ve pointed it out and been honest about it prior to purchase. Honesty goes a long way. They made a big deal about repairing the scratches on my trade in but that’s obviously not what they do to used cars. They clean and turn right around and sell it. Ok, fine. But now I’m on a cross country trip two weeks after purchase, and I find out the truck had a dirty air filter, needed an oil change, and was low on transmission fluid. I made sure to ask if it had been serviced and was assured that it was fully inspected, serviced, and safe. A big load of BS. I knew I had this trip coming and wanted the truck in top shape. My kids are with me. Really ticked that some of my vacation money went to maintenance when I was promised a fully serviced truck.Update on my review: Buyer Beware x 10! Dropping review to one star. I haven’t made the first payment yet and my truck has been at the Nissan dealership all week. There are issues with the computer, wiring, and transmission. Thank goodness it’s still covered under the factory warranty for a few more months or this would’ve cost thousands. I see BMW responded below….they can reach out to me. I bought a 2017 Nissan Titan from Julian a month ago.

After three awful experiences at three different dealerships, we finally found the car we were looking for at BMW of Fort Myers. The atmosphere was relaxed and we really appreciated that the salespeople didnt try to use any unethical or aggressive tactics to sell to us. Joel Brown was great and we recommend him for anyone looking for a car!

Jordan Knight is an amazing representative for your Fort Myers dealership. He is very kind and respectful. This is the second BMW we’ve purchased with his help and it is rare to meet a car salesman I wish to see twice. I look forward to buying my third BMW from him in the future.

What a great place to get your BMW serviced. Very relaxing environment. From the service adviser to the technician nothing but a very honest and wonderful experience. Highly recommended.

Great service great people. But you need to provide at least one Apple iPhone charger and another charging station

Superior customer service by Carol Berger and her team! Thank you so much for going above and beyond to explain my new-to-me 2017 M2’s warranty, maintenance plans, and making my customers experience an absolute pleasure!I went in for a pre-purchase inspection (from a private seller) last month and all of the staff and techs were more than accommodating by answering all my questions and putting me at ease while I made my purchase. A month later I just came in to get an oil change and Carol informed me about my car is extended maintenance contract and took care of a few more odds and ends to get the car to 100%I wish all service departments took the time and effort to provide this level of service.You‘ve set the benchmark for other service departments to emulate. It was worth the 2-hour drive from Coral Gables!Thank you!Walt O.

Carol and Angelina always take care of my girlfriends Z3 coupe! She brought it in for the air conditioning not working and it was fixed and diagnosed correctly on the first try! She, my girlfriend, says “having air conditioning in my 21 year old BMW never felt better!” Thank you again BMW of Fort Myers! As well as Marko in the Parts Department!

I just had found a BMW to purchase from someone other than Ft Myers BMW. I wanted a pre buy inspection on the car through BMW before I purchased it. I wasnt sure how I would be treated being I hadnt bought the car there. Not to mention that I didnt know how everything worked on the car. I couldnt believe the awesome service and welcome I had received when I arrived. They treated me if I had purchased it there. Tom was fantastic and told me the history of the car and that it was a sound purchase. He also introduced me to Steve who is a genius when it comes to navigating any of the BMW series. They kindly set me up for an appointment with him to learn so much more about this beautiful car that I would never understand by reading the book on my own. I am looking forward to doing business with them in the future for my BMW needs and would highly recommend them for your future needs. God bless.

I dont even know where to begin. My wife needed a new car and we dreaded the whole car buying experience. Well Kyle at Fort Myers BMW changed our whole outlook on that. we showed up around 5pm one evening and was greeted by Kyle after wandering around the Mercedes Benz parking lot for about 1/2 hour looking at cars and no one even came out and helped us. Kyle showed us numerous cars and SUVs took his time and explained the differences in models and options to us......absolutely zero pressure. The car we were interested in was actually a used one at the Sister Mercedes store, Kyle had it ready for us to drive when we came the next day my wife drove it and fell in love with it. This was a Saturday evening and they closed at 6 and we had no expectations of taking the car home that day but they said it was not a problem. Kyle had the car detailed, Alberto arranged all the financing on a Saturday evening after they should be closed but my wife drove the car home that night.Fast forward to Monday afternoon Fort Myers BMW had Joel ( The Genius) at our house that evening to go over all the features and options the car had as well as program the phones and garage doors. Just like everyone we dealt with at Fort Myers BMW Joel was amazing.Thank You Fort Myers BMW, Kyle, Alberto and Joel for making this our most amazing car buying experience ever.Jeff and Tracey Adams

The staf is very friendly, no high pressure. The selection has a nice selection of new BMWs.

Even though I did not have a big problem, I was given an appt. quickly and my issue was considered and checked out thoroughly. I dealt with Jeremy in the Service Dept, who was excellent! I felt confident when I left that all was well!

Brought in my M340i for a vent not working properly. Made an appointment to wait on the vehicle ( I already knew the part was not available for a couple of weeks). Carol Berger greeted me, had a tech take the vehicle to the shop, confirmed my concern, and put the part on order. She and her team had me in and out within half an hour. Having been a tech and repair shop owner with very high standards for 25 years, I was extremely satisfied with the prompt service and getting my new vehicle back without a finger print on it.

Do NOT take your care here! Its worth the trip to Naples or Sarasota.I had their service center replace a part on my convertible roof. When the exact same part later popped off the roof, they told me that its too hot in Florida for glue to hold and quoted me MORE THAN TWICE the original price to repair it. SAVE YOUR MONEY!

I had a great experience at BMW of Fort Myers the sales man that helped me with my purchase (Patrick Menard) was very friendly, patient & knowledgeable I would highly recommend him and this dealership to any friends or family looking to purchase a used or new BmwI love my BMW M3Thanks guys!

Scott Ruby did a nice job with working through the deal process. His sales manager and he worked with me to make the deal a win-win for both parties.We’ll definitely be heading back for our next vehicle and look forward to working with Scott again.

My service advisor, Jeremy Heinkel did a great job keeping me informed on the progress of my service and secured a loaner for me if if was going to take longer than expected. He is also personable, polite and does what it takes to get the job done. I will request him in the future for service needs.

Awesome experience from the moment I walked in the door. My sales agent, Julian was the best to work with! He made the experience so easy and answered all of my questions. Joel was great at showing me how all the fancy options in my X3 worked. And this is the second time that Alberto has assisted with the purchase documents. It was an awesome sales experience, and my second vehicle from BMW Fort Myers!!!

Chad Swindle is a great service writer and a definite asset to your organization. The entire team works seamlessly together and efficiently. I have been with BMW of Fort Myers through two vehicles and will be buying my next one there also due to the great service I have received from Chad.

Actual technical service and maintenance was very good. Setting up the initial appointment was done very efficiently and professionally.I did have trouble getting some one to answer my call and connect me with a service manager when I was trying to follow up on status of my car during the day of service. Maybe because of the Holidays and being very busy. Finally got connected to a different service manager, Carol, and she was extremely helpful in obtaining status and calling me back on when to pick up. She provided additional information and answered my questions very professionally & effectively when I came in to pick up. Appreciated her customer service.

I was treated well by the service department and they answered all my questions. My service work was done on time. Very happy with the professionalism and courtesy.

Great experience. Salesman was knowledgeable without being pushy. Found a car I love

I brought my BMW in for an oil change on 3/31... everything was smooth and seemless!! Jose my service advisor was awesome, found me some SAVINGS on my oil change, needless to say customers love that !! The check in porters also are very efficient and friendly!! Everyone is friendly and well trained in their roles!!

John Findley, my salesman, worked with me to create and order my new BMWx5. He placed the order directly with the factory and the car was delivered in less than 2 months with all of my personal specs! He and his manager pushed the project along to insure I would have it on time to go north.My experience in dealing with the entire staff was a pleasure. Everyone was friendly and helpful. There were no pushy sales pitches - quite unusual for car dealerships! I highly recommend this dealership!

As usual Chad has been more than helpful every time I schedule my car service. Next time Im up for a new car, it is hard not to buy another BMW because the people here has always gone out of there way to help me out. Top Notch!!!

As a first timer to BMWs service department, I was pleasantly surprised by the level of communication they provide to their customers. Tom went far above and beyond to make sure I knew every detail of what my car was having done as well as explained my options for services that is needed in the upcoming months. Their entire team was polite, kind, and genuinely seemed to care - which is so rare these days.I was so blown away and happy that I went to Perkins and brought back muffins for their team :)

Best Experience ever ... I worked with Milan Stanisic and from the first phone call to the delivery he was intent on finding my perfect car. He actually looked, listened and treated me like I knew what I wanted, knew what i needed and he then went full force to find it. Ultimately we narrowed my search down to two cars. I did not understand the differences between the two, but he carefully put it all together for me so my decision was truly suited to my needs. It was such a fun experience. I now have a beautiful new car that I could not be more thrilled about....THANK YOU Milan, you were amazing !!! If you go to BMW of Fort MYERS to look at or buy a new car...you really should ask for him.

Joe Weidenfeller did an awesome job communicating with me. I flew in from North Dakota and Joe picked us up at the airport, 5 minutes later keys were in hand. Greatly appreciated top notch service~ Brad Pausch

This was definitely the easiest car buying experience Ive ever had. If I had a question, a friendly and knowledgeable associate Milan Stanisic was always available to answer it. It was easy and everything went as planned. I would definitely go with BMW of Fort Myers again and would recommend it to anyone.

So this wasnt an easy trade/purchase. I gave 2 cars to get 1...That said - John Findley made the process as smooth as possible, worked hard to make it happen - all the while being a total class act.We highly respect and recommend John:)

Yes I was desperately needing a tire put on my M2 competition. I located the tire at the dealership and was pleased to find out they could get me in the next morning for an install. When I arrived at the dealership they had all the paperwork set up and Within 90 minutes they have me down the road to burning gas. Thanks Fort Myers BMW.

A bit disappointing because when I arrived at the service department to dropped off my car the associate working outside were talking between themselves and didnt bother to ask if I need it help until 5 minutes later another associate came from the inside with a bit of attitude asking me if someone was assisting me and I said know, he when to say go inside and someone will be with you shortly, Jose the service associate was great like always he told me what my car needed and hes customer service is again outstanding

Outstanding experience and THE BEST customer service.We weren’t expecting to buy a car during our Christmas vacation but our impromptu car shopping turned out to be the best Christmas present. Thanks to Michael Kirby and Alberto Ramos for working all the details and their assistance, the whole process was smooth and completely painless. It took them less than three hours to complete the whole process, including the finance paperwork and process.For these guys customer service is second to none.We are back home and so far we had put 2K miles in our new M40i with no regrets at all, now we cant wait for spring to start our out of state journeys.Thanks BMW of Fort Myers

Everybody during the buying process was professional and friendly. walt was especially patient explaining all the features on my car

Buying our sweet ride at lease end was a painless process thanks to the hep of the BMW Fort Myers team. Although I hope some day the process paperwork can be streamlined and simplified. Staff was awesome!