We’ve been with ProPlayer / Great Florida Insurance for quite a few years now. Alicia has always been simply amazing, diligent and her response time is excellent. They have our business with many policies and I’ll continue to recommend them!

Cecelia was very professional, prompt and courteous. I needed a better rate for my auto insurance and Cecelia was able to find a better company within a few hours. I am very pleased and satisified.

I utilized this service when purchasing a new home. The entire process was very convenient. I was able to obtain a quote and initiate the service with absolutely NO issues. They were even able to accommodate a late change to the policy with little notice from the closing agent. I highly recommend!

Professional, customer focused, incredible teamwork, pricing is highly competitive, service is and was over the top. Ive worked with everyone in the agency and each one was knowledgeable, supportive, helpful and amazingly courteous and kind! As a Realtor theres been several times Ive been in a crunch to help new home buyers get insurance for a new home purchase and this team handled me and my customers with incredible efficiency, clarity in explaining options, recommended best coverage and quoted a competitive and comprehensive policy in an incredibly short amount of time. The response time alone is great because buyers often complain that theyve called several other insurance agencies and some took days to return their calls or they never heard back. This agency definitely knows insurance and how to treat customers!!

Alicia and her staff made the transition from my old GreatFlorida Insurance group, to her office, in Ft. Myers, super easy (I had moved out of the old area). I pestered her, and the others in her office, with a million questions, and requests, during my first two weeks with them. Not once was I made to feel like anything less than their most valuable customer. Good customer service is getting harder to find, each day. When you find an organization that provides not just good customer service, but stellar customer service, you want to tell the world. Top notch service delivered by a knowledgeable and caring staff is what this office offers. Consistent high marks for each interaction, is what they earn. So far, my score for Alicia, and her colleagues, is a perfect 100%. When you choose to use this office for your insurance needs, you will see that I am not wrong. Great ongoing experience. AAA+++ rating.

Great Florida Insurance is a wonderful insurance group. Alicia and her staff are always courteous, friendly and knowledgeable. They handle your needs in a expedient manner. I have been working with them for four years now and would never consider changing to another insurance group. A special thanks for finding me the right insurance and a VERY special thanks for being there during hurricane Irma when I needed you. Sincerely, Stephanie Dittrick, Owner, Agape Tile LLC.

Cecelia is always a great help with my insurance policy. I highly recommend!

Great Florida Insurance has been truly amazing at keeping my husband and I in the loop on all changes and updates within our policy. We have had nothing but the best communication and customer service and that has been a pleasure.

Pro Players Insurance Company is Top Notch!!!!

I was referred by a coworker. They are very knowledgeable and informative. They reviewed all of my options and although I was not able to get a better rate at the time, Evan promised to call me back at the end of my contract to go over new options. And she did just that. Amazing customer service!!!!

They were very responsive and straight forward with me. If they cant save you money they let you know up front. Great rates as well! :)

Great Florida insurance is the best insurance group that I have every been apart of. They make sure I am well aware of what is going on with my policies. They have great customer services and always try there best to make sure I have the best policy. I just this company.

Very efficient and professional company. Called in got a great quote, outstanding customer service and no surprises afterwards. Good company been with them for years, highly recommend for all insurance needs!

Pro Player Insurance Group of Great Florida is very attentive and on point. They do their best to answer all your questions and your concerns. PPIG gives the best customer service!

I have been a member for 2 years and I love the customer service they provide I really feel like Im getting the best deal and service.

Was referred to PPIG for life insurance. I was so impressed with the service and rates, I used PPIG for my business insurance as well. They provided a competitive rate for my companies General Liability and E&O insurance. Any time I hear anyone needing any type of insurance, I refer them to PPIG WITH CONFIDENCE knowing they will be honest and provide the best rates available. The fact I know I am helping a local, small business is the icing on the cake!

Alicia did a great job on my insurance needs. I highly recommend.

I highly recommend PPIG very friendly staff, fast reliable service, and family atmosphere.

Its always great to get good feedback from the people I refer to Ppig!

Thanks Ppig for helping my sister with her car insurance!