Rob is simply THE best! Our guru!
Where do I start? First, very professional and detailed. Delivery was much better than expected. Was honest and efficient. Best of all, kept my budget constraints in mind and completed work either on or under my expected cost. From start to finish, a five star experience! This guy knows his stuff. Highly recommend.
Ive been using ComputerEaze for 10 years, and every time I call Rob, he blows me away with his immediate response & ability to fix any problem I throw at him. His remote access services are so ideal, and keep me from driving all over town to drop my computer off and pick it back up again. I never miss a moment of my work day, and I really appreciate how efficiently he works. He teaches me a thing or two each time and always makes me laugh and feel better about my insufficient computer skills. Rob is simply the BEST at computer support & tech services. He is the IT GEM of Fort Collins.
Ive been calling on Rob for years now to help keep our companys Macs running smoothly. Hes always been quick to respond and Ive felt like hes super fair with his pricing. Today, he went above and beyond. When I called and left a message describing my issue, I assumed Id need to bring my Mac in for him to look at it. Instead, he looked into it for me and called back with a few suggestions I could try on my own. That sort of service really demonstrates that he cares and treats his customers the way hed like to be treated. Thanks, Rob. I appreciate it and will continue to refer people to you!
I would highly recommend giving this place a call if you are having troubles with your Mac. When I accidentally spilled some tea on my laptop, it began acting up making it basically unusable. Someone from ComputerEaze called me and helped me troubleshoot it over the phone. After following his recommendations, I was able to use my laptop again! I was very impressed to be helped over the phone and absolutely appreciated not having to take my laptop in. I will be keeping this place in my back pocket should I encounter more issues with my laptop.
Great company! Rob did everything remotely. He fixed my Mac in less than an hour and a half, found hidden bad stuff, and I never had to leave the house. He was a delight to work with, explaining what he was doing, willing to answer all my questions, and gave me lots of other tips. It was actually a very enjoyable experience. My only regret is that I waited so long to do this! They will definitely be my first choice next time.
Color me happy! Totally recommend!ComputerEaze took a while for me to find, so dont put yourself through the same hassle. Just go straight there!
These guys were great! Told me exactly what was wrong with my Mac and it up and running in no time!!! Very reasonable prices (actually better then most).Definitely recommend giving them a chance!!!
I got Robs mane from someone that I work with. All I can say is: Robs the best! He is fast, honest, reliable, and responsive. I have had SO many bad computer techs in my life, it is such a relief to now have someone that I not only can trust, but really enjoy working with. Give him a call, you wont be sorry.
We were very pleased with Matt and Rob at ComputerEaze. They diagnosed and fixed our computer in a very short time. They explained what went wrong and what they did to fix it. It was done at a very reasonable price. We would definitely use them again and recommend them to family and friends.
Rob was awesome. He listens to Béla Fleck and the Flecktones so this obviously a good and decent human. A couple months back I took my 2012 mbp to him and he got it back to me super quick (within hours). He went through the most cost effect options for me and saved me a lot of cash if I were to take it to another place in town....Thanks Rob. Youre the real deal!
I had a Mac desk top and a laptop that needed cleaned up and reorganizing. I called Rob and had him come over to the house for the task. He is very personable and extremely knowledgeable. He gave my wife some expert tips for the Mac and the lap top is back to lightning fast. I am an advocate of you get what you pay for. The charge was quite reasonable and I for one am more pleased than anything.
Oh man what a refreshing experience to deal with someone who is professional and courteous. Rob walked me through my options step by step and then I decided what step I wanted to take. Great experience from start to finish! Im almost looking forward to more computer issues!....almost..lol!
ComputerEaze has been my lifeline for over 18 years!!!! Rob (and Matt) is always available to fix whatever I might have broken on my computer or any time it just decides not to work. They are always available to answer any question I might have ( no matter how stupid it might seem). I really appreciate that they can access my computer from their home base to mine and make adjustments as necessary.Having this service has made my life so much easier!! Thanks so much!!!
These guys were so easy to work with. I had issues with my mac and they were so patient with me. They got me up and running in record time. I will always take my computers there.
Ron was very helpful in making space for me on my MacBook Pro, consolidating and updating my system. The whole process took longer than hed expected, but he held my cost to his estimate. I really appreciate their professionalism and thoughtfulness. Thanks!
Have been a dedicated customer since Rob started. I won’t use anyone else. He can analyze and resolve any issue I bring to him. He’s up to date on all operating systems and Apps on all Apple products. We often work remotely on issues some of which the Apple techs can’t resolve. And he works so quickly that his fees are minimal compared to what he can resolve.
My husband has been using Rob for his personal and business tech support for the last two years. Marvs not too tech savvy and Robs been a great asset. Easy and quick to reach and almost all issues resolved remotely. Very reasonable. Would highly recommend ComputerEaze.
Rob does a great job, I am really glad a friend referred me to him.
I found the staff at Computer Eaze warm and friendly. They helped me erase a computer scam and virus and reset my entire system. Plus, they educated me for the future. Much appreciated!
Awesome! I had an ancient (year 2000) laptop I had lost the power cord to and needed the hard drive wiped and whole thing disposed of. In/out in 5 mins. So easy! Plus these guys are very nice.
Matt and Rob were great to work with and my computer is in better shape than when I gave it to them to repair it. They replaced the hard drive, reinstalled all data from my time capsule, checked for and installed updates and generally made sure the computer is running at its optimal level. The cost was reasonable and the work was done quickly.
I rely on my computer, it is imperative that it runs fast and is always connected. ComputerEaze has always fixed any issue I have had with numerous computers over the years in a timely manner. They can also fix it remotely so I dont even have to drop it off!
Rob is a great person to work with. He is friendly and works quickly to resolve issues. He has helped me keep my mac mini running for years! I heard he works with windows too.
The service was amazing! They were honest and up front about what needed to be done with my computer. They were fast and able to do exactly what they said. Great service!
Rob and his team are the best in the business! We run Macs in our office and they help keep our systems running smoothly. I highly recommend the guys at ComputerEaze for all your computer repair needs! They are knowledgeable, friendly, and attentive when it comes to any IT issue, big or small.
I have worked with ComputerEaze for many years and Its always a pleasure. Rob and his staff are by far the most knowledgeable in the industry. Great service, fair prices, awesome people. We would never allow anyone else to touch our computers.
My USB port had started acting up, which meant I could not use it to load large video files. I took my computer in to the guys at ComputerEaze and in less than 24 hours they ran diagnostics, determined that it was my logic board (cant be fixed) and showed me some workarounds when I came in to pick up my computer. They gave me all the time I needed, even though they knew that they were making no money from me. Top notch people, great service, courteous. Highly recommend.
I have had the pleasure of working with Rob and Computerize since its inception. Rob has been an integral part in repairing and updating our computers for more than 20 years. Rob has been always dependable and is always improving his knowledge of both Macs and PCs. Rob is the only geek I know who can talk you through repairs and updates over the phone without even looking at a computer screen. My wife and I are privileged to have Rob as a friend and our computer genius, his addition of Matt to the Computerize family has has only given his business more validation in being able to repair more computers and help more customers in the Fort Collins area.
I love working with ComputerEaze! They always do a good job with our repairs, give us honest information about what can and cant be done with our computers and/or hand held devices and will spend the time teaching you any computer skills you may lack to better use your computer.
Happy to have Rob and ComputerEaze in our community. Accessible, efficient, trustworthy, courteous. Very pleased with the service and turnaround time. Relieved and excited to have my Mac back up and running, thanks to Rob and crew.
Rob and ComputerEaze handle all my 90-year-old fathers computing needs, including his MAC, iPhone and HP Printer. Their expertise and service are excellent, and they are provided with utmost patience and detail needed to keep my Dads technology up-and-running. I highly recommend them, and I have done so to many people. In-depth knowledge with right-on service!
The staff at ComputerEaze has helped me with every issue Ive had with my Macs. They are trustworthy, reliable and extremely competent. And their prices cant be beat. You wont be disappointed.
Rob and Matt provided excellent support and customer services. Rob was especially helpful in making iMac suggestions. Highly recommend.
ComputerEaze rescued my 2010 MacBook Pro from a bulging battery with patience, confidence, and ease! They are my go to place in town to repair anything related to our laptops. Highly recommended!!
I have used ComputerEaze for the past several years and have had the the very best of service. When I needed to up-date my operating system, Rob gave me the good advise I needed to make the change-over. He also helped to transfer my old programs to the new system. I am very pleased with service and will continue to use ComputerEaze on any future computer problems that may arise. Chuck Mayhugh
These guys make it so easy! They can come to you or you can drop your computer off with them. Theyre quick, honest and reasonably priced. Will be using them again in the future! Thank you!!
Rob is incredibly knowledgeable and helpful with all my computer issues. Ive been a client of his for the past 10 years and hes had consistent, quality service!!
My wife left the computer out and our son spilt coffee over it. I called them up and in the same day they were able to pull out the flash drive and told me it was unrecoverable. They then said they could try to dry the computer out over the weekend and see if the computer would work. They tried it and it was able to come back to life. I was working with Matt and he was very professional and helpful with all my questions. I would Highly recommend going to these guys for your computer needs. I will be back for sure! Thanks Matt for all your awesome help!
Rob and Matt are the best! I took my 9-year-old Macbook to them after I dumped cereal on the keyboard and magically my computer is still alive thanks to them. They dried my Macbook out thoroughly, checked it for damage, and while they had it they gave it a tune-up and upgraded my operating system. Their prices are very reasonable and they were very good at describing my options, how much it would cost, and what they would recommend. I definitely feel like my computer is in good hands with these guys.
After a very sad wet mishap with a Mac Book I loaned to my grand daughter I researched several places for help. ComputerEaze was willing to help. They understood the issue and offered the best solution. The staff also was very understanding of situation as I was still upset over the incident. The technical expertise coupled with good people focused customer support is had to find nowadays. Well done all. I highly recommend ComputerEaze!
Weve been working with Rob for about 5 years now. He is always prompt, knowledgable, and just fun to be around while he works. Love this guy!!
My husband and I have used the services of ComputerEase to repair, maintain and upgrade our home computer systems for 4 years to full satisfaction. We have used all of the companys office-based, remote and on-site services.ComputerEaze is responsive and flexible in providing support when a problem emerges. Owner Rob brings a lot of experience and expertise to his work and so does Matt who has recently joined the expanding company.
I keep Rob (ComputerEaze) on speed dial. Excellent service, affordable rate and a super personality. Thanks, Rob. Sincerely, Wanda
2nd review: My MacBook Pro 2017 wouldnt boot. Worked with Apple support. They couldnt figure it out. They told me to take it to one of the shops (I wont name them) on College who is an authorized Apple repair facility and setup and appointment for me. When I got there, they told me because its out of warranty it would be 12-15 days before theyd even LOOK at it! I said I have someplace MUCH better to take it. I took it to Rob @ ComputerEaze whom Ive used several times now. Brought it in unscheduled at 11:30. It was FIXED by 2PM - SAME DAY! Fair price, great service and communication. I wouldnt send my Macs or PCs to anyone else!Original review:My 2012 Mac Mini was running VERY slow. They checked it for malware and viruses (didnt find any) and then recommended a solid state drive. It screams now! Great customer service and they were very fast.
They quickly determined the problem with my Apple laptop and identified the solution. Work was completed within hours of the part arriving. Great to talk chat with, reasonable prices, no diagnostic fee!
Go to Computer Eaze if you have any problems with your computer. The price was more than fair, the quality extremely high and I couldnt be happier. Robs communication was excellent and honest. Thanks so much!
I have been using Computereaze since Rob first opened up for business. Fair, reliable, fun to work with. I would not go anywhere else for my computer help.
Rob is amazing!! He has fixed, help sell and helped with all of my Mac Issues as well as my PCs. I would HIGHLY recommend ComputerEaze for any computer needs. I have dropped computers there and he is kind enough to bring back to me.
Have been using these guys for several years for diagnoses and repair & replacements for my (now aging) MacBook Pro. Very easy to work with. Great advice, etc. First rate.
Somewhere around three decades ago I bought my first Apple computer from Rob when he was at Micro Computer World. He has always been my go to guy for anything computer related especially upon the advent of his own business ComputerEase. Over the years I began calling him Mac-Master and have since added PC-Master as I began using that platform. Im very select about making any business referrals and he is the only person/business on my technology list. Going above and beyond is a rule, not an exception, for him!!! #KeepMatt Thanks Guys!
I had an older (2010) Apple MacBookPro computer that had suddenly died. Rob gave me multiple scenarios regarding the possible outcomes with this computer and was willing to diagnose it without remuneration. Once diagnosed (not worth repairing) he was willing to wait until I purchased a new computer, transferred all my hard disk data to the new computer to be paid. He and Matt were highly professional throughout the process and I felt always gave me good advice at a more than reasonable price. Rob even walked me through setting up my Apple Airport Time Capsule remotely once I got my new computer safely setup at home. I got some sage advice that likely saved me from making some set-up mistakes that could have resulted in a worthless new computer. I highly recommend ComputerEaze. They were amazing!!
Had a 2011 Macbook Pro die on me - hard drive became obsolete. Also wiped out my external hard drive trying to convert to work on Mac iOS. They helped with both, kept me in the loop every step of the way, even picked up the new hardware for me. Great work and enjoyed the interaction.
These guys know their stuff, and get it done in a timely manner! Super friendly and trustworthy!
I spilled tea all over my macbook air and figured it was done for good. I took it in to computereaze and within 24 hours they had opened my computer, dried it out, and repaired the airport card which miraculously was the only thing that was damaged. The fast and effective service was undoubtedly a huge factor in my computer being resurrected from the dead. Eternally grateful!!!
Rob knows his stuff about Mac. He has been my go to guy for about 10 years now. Whether it is hardware or software, Rob is current and proactive. He has assisted me with updates as well as new installations. The best part of Computereze is that Rob is available. I have called him nights and weekends with questions. I always get a call back within a reasonable timeframe. I have successfully run a small business for over 25 years because of a commitment to customer service. Rob has that same attitude. I would highly recommend his services.
Great customer service .always very helpful .as a person that still uses a flip phone i would not even no how to use a computer if it was not for rob.
My laptop had many issues -- they really exceeded my expectations. I would not consider taking my equipment anywhere else. These guys are super competent!
We are very happy with the work done by Computer Eaze. Rob returns our calls very promptly and then solves our computer problems quickly and carefully, either remotely or by coming to our house. Computer Eaze has been working for us for at least 5 years on both our Mac and PC computers. We vouch for the availability and expertise of these local electronic medicine men
Very knowledgable. Great service. Has helped me with many issues.
Rob is the only person we’ve ever taken our Macs to. We’ve known him for 25 years, he sold us our first computer. Rob and Matt saved us last week when our iMac died—helped with buying a new one and set it up so we got taxes filed just in time. How they got everything off that HD is beyond me! Excellent knowledgeable techs and nice guys to boot, you can’t get any better. Always learn a lot whenever I’m there, and with the new info already planning our first upgrade next year.Thanks again buddy!
Rob got my Mac laptop running good as new! Sooo much cheaper than buying a new one!!
Rob was great. He knows his stuff and he is fair.
Always able to solve my various computer dilemmas quickly. Better than any of the other computer shops I have tried in town.
Ive been using Robs company for years and have found him to be prompt, thorough and extremely helpful! Highly recommended.
Rob at ComputerEaze has been extremely helpful to me over the past decade. I use a Mac in my business. Every time I have a problem, Rob is the first guy I call. Hes knowledgable and friendly. In the time that Ive done business with him, hes always lived up to his word. Totally recommend ComputerEaze!
ComputerEaze has done a great job for me and my Mac computers for the past 15 years. Service has been expert, advice helpful, directions given over internet easy to follow. 5 Stars for ComputerEaze!
You will be so happy with Rob. Hes a pro and pretty funny so its a win win.
Always prompt, affordable, and efficient! HIGHLY recommend ComputerEaze!
Rob has been our computer savior for many years. He is a computer wiz and a great guy. Has helped us out of countless computer crises!
Rob jumped on our New iMac and got it setup and configured and we were up and running in no time
ComputerEaze maintains all of our PCs at our shop. They are always quick to help if we have an emergency to get us back up and running, whether by remote access or at our shop.
I have worked with ComputerEaze for over twenty years and I have experienced professional service and prompt attention to my computer problems. I highly recommend ComputerEaze to anyone with computer questions or issues.
Besides being incredibly convenient, Rob at ComputerEaze is a WHIZ! I appreciated the previous reviews informing my own decision to call for computer support, and I can now happily add my own thumbs up. I needed help with a slow Mac. Rob had my laptop for 24 hours, ran diagnostics, cleaned up some clutter, and wah lah, Im running like a Pro! And to top it off, my computer came back spotless. Clean, that is. What a wonderful special touch! Hope to not see Rob again soon, but if I need computer support, Ive now got him on speed dial.
Matt Koerner resolved a whole mess of problems with our laptop. Was ready to toss it out. Now it runs like it did back when new. We couldnt be happier with the service he provided. Thanks again.
Has been my computer guys for five years. Prompt, courteous and accommodating.
Rob has the greatest knowledge of Mac’s. Always gave me more than what I would ask for without the extra charge.
When I opened my business, finding Rob Sireno of Computer Eaze was a Godsend. Rob has excellent people skills, an unusual trait in an IT person, and is always patient and clear when explaining. Most of the time, Rob has been able to help me by remoting in to my computer, which has been such a fantastic experience because it is quick, efficient, and the pricing for services is really reasonable.Before I worked with Rob every time I had a computer glitch I floundered. Not many computer places in Ft. Collins work with Macs and those I did find were either too expensive, unhelpful, or both. In working with him, I learned so much and felt so much more competent as time went on. Rob has been both a personal and a business IT guy for my family and me. I have worked with Rob for the last 10 years and I highly recommend him and his company Computer Eaze!!! Thank you Rob!
I ordered an ssd drive to put in my Imac, and then realized that it was beyond my skills. I found these guys on the web and they were so easy to work with from the beginning. When I told them all I needed was the drive installed, and that I would handle formatting and data restore, they were more than glad to do it. The only problems I had involved my order from Crucial taking much longer than I anticipated (including them sending the wrong drive the first time). But Robert and Computereaze were more than flexible with each rescheduling. When I finally dropped off the drive one morning, it was ready to go by that afternoon. I now have a much improved 2011 Imac and will use Computereaze for any of my computer issues in the future. And I will gladly tell my Fort Collins/Loveland friends about them as well.
I could not run my business without Rob!! Highly recommended!Since 2012 he has been our go to for IT. Our routine is dialed- I have an organized to do list, and upon arrival we chat about it, he clarifies and we make all decisions together before he gets to it, then he works efficiently and completes the laundry list of task, flawlessly! He is fairly priced (in house and remotely). He is reliable, personable, honest, and in three year there has not been one IT issue he has not been able to solve!I couldnt even list all the little bitty issues he has been able to solve! As a business owner all you know is that IT problems are like a brick wall, business comes to a halt with IT issues and there is just no getting around it, thats when Rob comes in and allows us to get back to doing what we are good at!In our experience he has been able to fix ANY problems that arise with:Macs/ Apple (desktop, laptop, iphones, iPads)DropboxGoogle CalendarEmailServerBack BlazeQuickbooks, run in ParallelsOne Password
I was desperate to find a solution pertaining to my phone and reception of business email. My call was returned immediately and we spent what seemed a n half hour looking for a solution that numerous other organizations could not provide. We actually spent only 13 minutes on the phone, and that included the time staying on the phone with me as I implemented the solution. Its fixed and I cant be more pleased.ComputerEaze is my go to for technology issues.
Definitely will use this company again. Over the top service for sure.
Very responsive, personable service from a company small enough to care about customers as people and knowledgeable enough to solve technical problems. Ive used Rob and Matt for one diagnostic and two hardware projects.
Problems that keep me awake for hours at night are solved in 20 minutes the next morning -thanks Rob
My company has an in house IT guy. When he is out, or stumped, we go to ComputerEase. Dont know what Id do without them.