Outstanding! They took the time to explain everything everything to me. They let me know I didnt need some things I thought needed to be done and they made some great suggestions. On top of it all, they got the work done on my tight schedule. I dont see any reason to go anywhere else in the future.

Questionable business ethics by upselling me stuff I not only did not need but actually had serviced less than 700 miles prior.Scheduled an appointment to help diag heim joint wear causing rattle. All they ended up doing is performing inspection — were reluctant to even quote me what I came for even though I was clear up front and they told me they could help. Sent me to another shop.The inspection also said fort and rear diff fluids need replaced. Too bad it was done 700 miles ago. Also said both inner tie rods were loose and needed replaced ASAP. Eh, I felt zero play and another shop that did alignment about 500 miles ago said nothing about tie rods being loose when they did custom alignment for me (very reputable local shop).So I paid an inspection fee only for them to not want to quote me on what I actually needed but rather trying to sell me on what I didn’t need. Go elsewhere.

Wow I think my old toyota truck has found the right doctor. They are straight forward no nonsense knowledgeable treating my truck as if it were theirs. Thanks guys.Ill be back for more.

This place rocks. super honest genuine and does exceptional work

These guys have been taking care of my 2005 Durango for the last 7yrs. They are upfront with their pricing and parts availability. They are the only ones I trust to service my Lt Dan

Great auto techs., excellent work that guaranteed, the only thing I didnt like is they upped the price on the work they were going to do, and then again when the work was done! I would be feeling more comfortable if they didnt keep changing the price on me!

Honest. Fair. Quality work. These guys are...in a word...fantastic! If you live in Fort Collins (or Northern Colorado for that matter) and you need any automotive repair/work/maintenance done, go to these guys. I have been using their services for years and the service, the customer service, the quality of work, etc. is always great. Fair pricing, extremely honest recommendations and suggestions...Dont go anywhere else. They really are fantastic.

Joe is fantastic and so is the rest of his staff. I don’t trust anyone else to work on my Xterra. The customer service is beyond amazing and I’m so grateful I found this place to take care of all my vehicle repair needs.

Excellent staff, super personable and awesome timeliness.Called them on Tuesday because no one else could even inspect my car to see what was going on for at least 3 days. Like all others, told Genuine I believed it could be my transmission.Not only get they get me in same day to look at it, I got an actual consultative approach to telling me what was going on and they scheduled my car for the actual needed repair (a wheel bearing) the next day.Great team and I will be planning to use them for all my preventative needs

Joe is great. They are a trust worthy mechanic that understands what needs to get done and what can be done later. They are timely.

Jim, the service writer was fantastic, and helpful, and the mechanic, Rich was very knowledgeable and insightful. I needed some work done on my Subaru, and Im quite impressed with the job. The labor was reasonably priced, and the parts werent marked up unreasonably either. I was able to speak with the mechanic that personally worked on my car, and he gave me reasonable recommendations, even if it meant taking it somewhere else (advanced exhaust problem). The best part of the experience, was a text message I received with a link to the service write-up for the car. It showed 5 main categories (Suspension, Brakes, General Maintenance, etc.) and showed how the mechanic scored the car, with each specific point of inspection, inside the relevant category. Not only that, but on the points the car scored poorly, there was a picture that the mechanic took and uploaded to the form, complete with highlighting on the specific concern, that told what the problem was, and what the recommended fix was. I received a text telling me the car was done. As I was pulling out of the parking lot, I sat in my repaired car, with a smile on my face. I will definitely be returning to Genuine Auto next time I need work done, and I couldnt recommend the shop high enough.

I have been bringing my car here for oil changes for years, and they are great. They do an online inspection that rates the health of your vehicle which lets you know of low fluids, brakes, etc. Their prices are reasonable, staff is very friendly and helpful, and I dont ever feel as if they are pushing repairs on me just to make some extra money. I would highly recommend them!

Absolutely amazing work!! I would highly recommend this shop to anyone and everyone who needs any work done on their vehicles. We had my husband welding trucks transmission rebuilt at a shop in Greeley, who literally did a hack job on it. To make matters worse it took them 3 weeks to do this hack job!!! Took his truck to this shop to get it looked over and they took the time to make notes of EVERY single mistake this other shop did, took pictures for us, showed my husband everything that was wrong and fixed everything for an amazing price!! His truck is running perfectly and looks amazing! These men are knowledgeable, quick, efficient and do everything for a great price. Highly recommend this place you will not be sorry!!

Trust worthy and reliable. Fair pricing.

Excellent service! They clearly know and have a passion for automotive technology. My car was serviced quickly and the price really was quite reasonable.I drive a Honda.

The only auto place I will now trust my car to, they have been honest with me each time. Ive tried several mechanic shops around and these guys fully know what they are talking about and wont lie to you.

I took my 2003 Toyota Pickup to another local shop and got a super high quote to redo my breaks. I heard about Genuine Automotive from a friend and thought I would give it a shot. It turned out that I just needed my drums and rotors turned. Genuine Automotive saved me a lot of money. Its a good size shop with great employees. I would definitely recommend them.Ask for Richard!

These guys are better than GM.

I had my driveshaft(carrier bearings) replaced from this location, never got replaced therefore my transfer case went out, spent 700$+ for my car to stay here for nothing. What I mean by nothing is that my car wasnt even touched after they inspected it. Take your car to a shop that will do repairs.

Spectacular service! Love the synthetics. I wont trust anyone else with my truck.

This people dont know what theyre doing! I went in to get my car tested since the engine was misfiring. They told me it was something in the engine and it would cost me a few thousand dollars to fix it. I decided not to go with it and they charge me 80 dollars so I paid them for nothing. I went to another place and the guy immediately found the problem. I wouldnt come back to this place ever. Theyre just ripping you off and over charging you as well.

Awesome guys!

Amazing customer service! Was referred here by a friend, no games, fair prices, friendly staff!

This place is not closed! They provide an honest and wonderful service, I wouldnt dream of going anywhere else.

You can trust these guys, they are loads better than any other mechanic Ive gone to

Best mechanic in Fort Collins!

Great people