Thank GOD for this place even though it didn’t come when I wanted it too it was right on GODs timing the employees are very helpful and they do what they can when they can. Don’t blame them for things that is out of their control. This is one place that I know that cares at least the employees do!! Thank you!!💋🙏❤️

You better get two or 3 opinions from them. You wont get correct info or answers. No one gets back to you. An Uber ride wasted.

I have been given two different appointments for utility assistance. I was scheduled to receive as call February 8 2021 at 11:00 ...I received no calll nor could I get through to find out what happened. I rescheduled through the automatic system I was given an appointment for March 11, 2021 for 12:40. I received no call from Clayton County. What is going on? This makes no sense. I’m going to contact the Governor’s office and report this. 😡SMH

I dont think that they even want to give out the governments money. I guess they try to keep it for themselves. Smh

NEVER NEVER NEVER ANSWER THE PHONE HAVE MADE 3 APPTS FOR AN ELDERLY PERSON 74 YEARS OLD WHO NEEDS HELP AND NO ONE WILL CALL HER BACK. NOT GOOD AT ALL I KNOW WE ARE IN A PANDEMIC BUT THE ANSWERING SERVICE SAYS THEY WILL CALL BACK BUT DONT.

I have been seeking assistance since Nov sending in apps all document when there was funding available also sent them my eviction notice. I WAS TOLD THEY COULDNT HELP .THIS IS NOT RIGHT I DIDNT ASK TO BE PUT IN THIS SITUATION . We need more places to help us

Handeling the Pandemic well, practicing social distancing, mask and plexa glass up. Also returning phone calls, which surprised me, thnx.(Ms. Chestnut)

Worst customer service ever. Theyre lazy and not doing their jobs.

I made an appointment like I was supposed to and never have they called me !!! Discriminating much ??? But I had already heard how Alot of them are there !!! So it figures !!!

This is a Community Food Bank that provides food and other services to those in need

Spoke with two supervisors who pretty much said that because they took a month and half to get to my application for rental Assitance due to it being so many and them working from home . I’m denied since I finally have unemployment. They really did not want to help from the beginning but waited on unemployment to kick in . Thank god for my landlord otherwise I would have been evicted.

Had an appointment for 1.40 pm its now 3.55pm.The walk in people seem to be served first.I have an appointment and I am still waiting.Shouldnt the people with appointment be seen first.I am a disabled adult with my disabled. Son whos attention spend is zero.creator please help us.

I had an appointment and I am laid off till Jan 6 with no income. They said I was approved for 400.00 on my gas bill. My gas company said they are suppose to give me a voucher so they can hold the account, I didnt received anything I was just told they would put it on there. I called and the lady said my application should have been fast tracked. I am so confused. I had an appointment on December the 4th and these two sweet laides said it will be put on my gas south.

Its much faster service than in Dekalb County and the Workers dont act like there doing you a favor like its their 💰.

I had the worse experience in my life. Ms. Chestnut is disgrace to this place. She does not need to be in a place where people are. I dont think she is a person her self. She spoke to me like a dog. I have never met her but I can bet she is ugly by the way she spoke over the phone. Why would you work in a place where Patience, and care is needed when you have none. You guys should consider placing a better person in her position

Mrs BETTY, MS HICKS, THE LADY NAME MRS SHONDA SIMS HELPED ME OUT TREMENDOUSLY. IF U NEED HELP, THESE 3 NAMED PEOPLE WII GET THE JOB DONE. THANK YOU, THANK YOU, THANK YOU!!

Extremely helpful and dont take you through alot to get assistance! ❤

Very helpful and friendly people there, answered all my questions and set me on the right path...great job receptionist!!!

Very nice cashier very clean smell great

They help when you need it. Great people.

I had all my documents but needed one paystub and they told me to reapply I asked can they print it from their computer and they had an attitude and told me yes but she will need her email back after i send it to her. How do you give someone their email address back after you send them a message? They told me when I called everything is done the same day but I missed two days of work because of them because they told me I needed an appointment after the first visit which they have people stand inline outside at 7:30 am just to fill out a simple form that only took 3 minutes so I missed work because of that and then they denied me saying I make $50.00 over the income limit which was from a holiday 1.5 so its not a frequent where I earn a few dollars over. However they have approved and gave someone I knew rent and utility assistance who makes over a $1,000.00 the monthly income limit. They denied a lady because her i.d was expired by a few months but she had a printed copy of her new i.d that she told them she had lost which is dumb all they are going to do is make a copy of it anyways and write down the information on it. Also I was late to my appointment I called several times to tell them but noone answered when I arrived 30 minutes late they refused to see me then said they will see me yes they did at 10 minutes to closing time at 5pm after waiting 3 hours with a child because they cant answer their phone they denied me over $50.00.

I went for rental assistance.It took them two weeks to call me back.By that time,I had to find other means to try to keep from being evicted.Even if you say it is an emergency they dont respond.Mel is the one who called me.back finally. She was rude,trying to talk over me, just very smart and condescending. Then she tried to cover it up by calling me baby and sweetie.These people are put into place to help the community but instead they look down on you and make you feel bad for asking for help.Truth be known they are pro ably just like me a dollar away from being put out.My husband and I receive disability.He is almost totally blind.and my blood sugar has been out of control.There is no one else to help my husband even if I find work.We are 64 and 65 years of age,worked all our lives and have met with some hard times.All I needed was alittle help to get caught up.When I asked mel if we could apply for LHEAP, she told me any day Tues thru Thursday.But when I tried to go in on those days,I was told oh we are not doing that today.A very unorganized operation.Would you get your noses out the air and stop judging people based on how they sound.I am not a child.

If you need a little help theyll have a amswer even if theyve got no funding the try their best to help everyone

Very resourceful people. They are nice and have great attitudes. Doing a great job in the community!

Very professional and caring staff.Thank you Mel...

Very nice people. LIHEAP Energy Assistance

Assertive, Positive, Informative, And Direct.

Community service like help with food. Utilities can get assistance. Job assistance.

Well organized, quick service, easy online appointments . Engaging courteous staff .

The workers are not fair they help who they want to help senoir citizens I understand but we all struggling but we all are struggling especially young single moms and fathers and grand parents raising grand kids and the unemployed and that goes for food shelter, rental assistance we would like to be treated fairly and OMG Ms. Chestnut is the worst it seems as though she covering up something

They will help you. Just come and ask.

I believe because im white they wouldnt help me! She looked at me with disgust after i went through all the trouble and stress to get all they needed they said me need wasnt great enough. I had a death in my family

Excellent. Very professional and courteous.

Though I sure this community facility assist with many resources I have just experience quite an unusal one. While attempting to schedule an appointment for LIHEAP shortly while processing the site page returned with all appointment (except staff lunch and approx. 1hr. before close). are now booked. Please assist with a possible error in the site.

They were slow but very nice

Fast, and friendly just a little unorganized

The front staff is very helpful. Its not easy to get a hold of them over the phone.

THEY HELPED ME ON MY ELECTRIC BILL N IT WAS A HIGH BILL ! Thanks for all u do up their. OK

Very thankful for this place.

I was turned down because I make too much money on disability. Thats laughable smh. What is the purpose of this place then?

Time was short staff was very helpful

They definitely help you out

Very rude worker, in this office. Talk to their client with no respect

Food bank rental and lights asdistance for clayton county.

Disappointed in Clayton County Community Services . Its a shame . Unemployed 5 months in Georgia, Stepped up for Financial assistance to replace stolen Georgia I.D so I can start work but bluntly refused without question . Gladly they released assistance for Utilities and Rents for others . There is a tomorrow .

They were very helpful, the old white woman even remembered helping my mother back in the day!

You can get all kinds of help here, they are willing to help with all kinds of issues. Call first, you wont be sorry.

Wasnt very up to date but it served its purpose as far as helping

Best driver services thus far!!!they were fast and great!!!

Love the workers most helpful

Very professional and ready to help.

I been going here for years now.

This is a help place for people in need of help service as rent, utilities and food assistance etc.

Very caring and helpful staff

Very resourceful place!

ALWAYS very helpful!

Poor government assistance!!!Employees with very bad attitude!!!COMPASS A VERY SYSTEM!!!

Very quick and helpful

Good shcools

They really help

Love this place

Very professional, informative

Manager not nice..

Fast and efficient

Bad customer service

Awesome service

Always assisting the community

Love them

Great staff

Nice workers

Fast service

Very helpful

Great place

Great Service for the Clayton County Community

👍💯

My place of employment

No bad

Great

Good

Good

Very friendly

🙂🙂🙂

LIHEAP!

Grat