Went in to make a big purchase today. Was there about an hour without any salesperson approach me at all, not sure why. Asked a question at the counter where they had 8 people and felt like I was bothering the guy. Im not sure whats happening but this isnt the service Id expect from Campbells. Ill buy elsewhere.UPDATE...I went back in before the big purchase and Bill Campbell himself did assist me and really took time to explain different machines and capabilities. This is what I expect out of Campbells!! Much better this time.

Rude customer service. The lady that answered the phone when I call must be hard of hearing. I speak clear American English and she just couldnt seem to understand me. She was then rude to me because she couldnt understand. All I needed was a copy of a recent invoice and I had to hold her hand through the whole process. The customer service rep has to be spoon fed in order to perform a simple task. If I had an option I would never use them again.

Great place for all your lawn care maintenance needs. Very nice, clean and well organized. Knowledgeable and professional staff.

All my yard tools are from here, theyre always friendly and very knowledgeable about the equipment, will definitely keep using them!

The business is decent but the customer service deserved 1 star. I asked what was the turn around time and was told,just bring it in well get to it when we get to it. If youre looking for ANY type of decent customer service,just keep looking!

Great customer service and they dont try and get over on your wallet

Great place to purchase lawn equipment very good prices great service ask for Kevin he is very helpful

Thanks for your help and support as well as your courtesy and professionalism thank you, and I would like to thank Mike for his expertise and patience in showing me the operations and maintenance of the equipment Thanks again.

They always treat you like family

Great place they sell and service top brands. The staff is very helpful, I was at Home Depot looking at mowers. Dude walks up to me and says GO TO CAMPBELLS in morrow. The great part about them you buy a mower there they will sevice it within a few day. You buy a mower from somewhere else they will still service but in a few weeks. I will make my pur have from CAMPBELLS Lawn Equipment.

The Campbells have always treated me as with the best customer service. I have been a repeat customer for over 20 years. I have bought tool after tool, they have repaired by tools, ordered my supplies, worked with me on my short notices I have given them. They work together as a team and always know the product knowledge and answers to my questions. I would recommend them to everyone!Josh LaVigneService Pro Plus LLC.Here’s to the next 20 Years!

Nice knowledgeable employees that helped me with purchasing a new lawnmower.

It a great place to get your equipment service, and the staff is very friendly.

I was greeted kindly at the door! Mike Campbell was patient, polite and professional! I was able to get all my questions answered. I will be going back.

I got good hedge trimmer again 😁

Love the hometown Store people are always very knowledgeable and pleasant good place to buy machinery for doing your yard the Campbells are very good people

All u need good and good work

They got what u need..Great service

I have been doing business with them for several years now and find them extremely helpful and knowledgeable all the way thumbs up

This place is extremely helpful and friendly, I will purchase all my power equipment from them.

One of the best lawn mower repair places Ive ever been to.Took my self propelled mower in to see why it had stopped running. After two weeks they gave me a call saying the motor had blown and it wouldnt be worth fixing. The best part was that they didnt even charge me for the diagnosis.Best to take your lawn equipment in during the slow seasons like fall or winter that way you can get it back faster.

I dropped off my mower for service and it was a good experience. Hopefully the same when I pick it back up.

Customer service needs lots of improvement. Also Unreasonable prices and repairs.

Crooks. They ordered a part and they ordered the wrong part then wanted me to pay to ship the wrong part back paying for their mistake. I will throw the mower away of Campbells is the only place to get parts. Go somewhere anywhere else for you needs.

Great customer service.. you guys keep the little guys like me going.. had a minor issue that I thought was going to take a week.. lucky me.. Tim from service Dept took care of it on the spot.. had the weight of the world on my shoulders this morning... Much appreciated from the Global Vision Landscape family

Awesome

Knowledgeable, a little on the pricey side, but fair, very well stocked. Extremely helpful staff.

Highly recommend this business. Customer service is above and beyond. When I brought in a part for replacement, it was out of stock. They worked on the part to make it fully functional. No charge!

Excellent in every way, product, staff, pricing... etc.

Outstanding products and outstanding customer service! The only place for all of your lawn care needs. A place where the staff is knowledgeable and truly care about the customers! I had an issue with my stihl chainsaw this morning and the service representative, I think his name was Kevin, provided outstanding customer service. Thank you Campbell’s!

I had ordered a part from them, they said it would be there in a week it is now a week and a half and everytime I go in or call they say it is not there yet, and they was very rude about it.

Very disappointed I paid 1200 $ for a toro mower in 2018, they say it ran hot,air cooled, cost 200$ to repair, no WARRANTY. I could have purchased 5 lawnmowers at Walmart this amount of money If it had quit running they would have replaced it. STAY AWAY FROM CAMPBELLS THEY DO NOT WARRANTY WHAT THEY SELL.

On the spot chainsaw repair when possible. Very convenient.

Clean and Safe. Friendly Service. Knowledgeable Staff. Quality products. Repair services available.

Great guys. Helpful and respectful.

We had the greatest experience at Campbells. We purchased a mower there and have used the parts and service department. ALL associates and managers have treated us like family. They go above and beyond to keep us running, and they provide the old-school customer service which we appreciate so much. Extra clean and efficient shop. Glad to know these guys.

CAMPBELLS LAWN EQUIPMENT EMPLOYEES ARE ALWAYS, PROFESSIONAL, COURTEOUS, FRIENDY, WILLING TO HELP YOUR NEEDS AND WANTS, THANK YOU ALL, PAWS PEST AUTHORITY INC,

It is always a pleasure doing business at Campbells. They rival Chi-fil-a service. Always a great experience. Need more stars.

Very nice. Everyone was so nice and peaceful. Its the place to go to for lawn supplys

The most knowledgeable Lawn Mower Parts help anywhere around. If they dont have it they can get it for you quickly, or tell you where you may go to get it. Great service department for repairs, and the best new equipment around. Only the Best Brands at Campbells.

This place sells the best equipment and their service department is good but they think they are the only game in town. I bought a $ 11,000 mower from them and have it serviced regularly. In April I asked them to do a full gold star service. This ended up costing way more than the initial quote and it took 3 weeks longer than stated. There was no apology or explication just arrogance and cockiness. I have used the mower only 3 times since the service. One of The steering arms is way harder to push than the other. I called and asked what to do they said bring it in and in 5 to 6 weeks they would look at it. Arrogant arrogant arrogant. I am taking it to another repair facility and will buy my equipment elsewhere. They are very friendly when you are buying their expensive equipment but they are rude and arrogant when you need service. Go any where else!!!!!

Great place to get all my lawn needs. Friendly staff and has always have what I need

Was able to get the correct belts for my Toro tractor. Great customer service.

Great job to these guys.

I’ve been a customer since 1998. I’ve seen the brothers kids grow up and are running the store also. Very knowledgeable, friendly as can be and know all the ends and out of the lawn equipment business👍🏾

A wonderful experience. The Campbell family is knowledgeable from sales to service and beyond. They have any mower you could possibly need and at great prices. Thanks for the 5 star service Aubie and Mitch.

Got what I needed no waiting fast friendly will do my business here for my parts and lawncare needs

I took my MS391 stihl saw for repairs a few months ago. Campbell kept a month and didn’t even give a courtesy call to let me know anything. So, when I finally called them, the rep says it costs too much to repair. When I enquire as to the problem, he says a number of things. I took it to Fernandina Bch Florida ACE Hardware and gave no deposit like I did with Campbell and got it returned in a few days. The problem was a carburetor adjustment and it cost 50 dollars.

Although I havent bought anything from Campbells in some time, I thought I would give my opinion. Im not a landscaping professional, but I do value buying equipment that will last. These guys know what they are talking about. Theyve been there for a long time and have probably the strongest commercial business in the metro area in their market. Theyre not going anywhere so you can be assured you will be able to get what you purchased serviced. If you buy the commercial grade stuff and use it as a homeowner you may never break it! Be advised, the brands and models Campbells sells cannot be bought at the big box stores. Campbells only sells what works and lasts, and it might just out last you...

Good service on parts and sails

These guys know there stuff!! Ive been buying from them for about five years now and theyve never let me down. I just find it kind of funny that ALL of the employees are white. I dont think Ive seen any other business in Atl. like that.

Cant ask for a better place to buy equipment from and have your equipment serviced. Everyone is very skilled in each department. All customers are treated the same, and every employee seems to always have a fantastic attitude. I highly recommend Campbells Lawn Equipment.Jearyl WiggsJ & R Enterprises

They are awesome group of people. Thanks

Worst costumer service !! We went to buy a chain for a chain saw and we wait about 15 minutes in front of 3 employees and they not even look at you and said a word ! One of the employees was in the phone doing personal calls regarding his credit card !!?? The other two employees where in the computer pretending looking for something!! Arrogant and unprofessional, I never going back to the store !

Great service, visited the Mcdonough location, those guys know their stuff, will for sure go back!

They are very friendly and very good service, I recommend them for all your lawn care tools

I have always left the store with a smile on my face.

Judsons a scam. he bought stuff from my online store and chargebacked. i have proof of authorized purchase via text and email. He is known for frauding. AVOID

Very helpful staff and full line of supplies.

Great family owned business

They have everything we need

Great place with great people. Everything i need in one place. Sharpest service center around.

The staff was very knowledgable and courteous. Thanks.

.Customer service is very good

Very unsatisfied I tried to return a part at first they told me there would be a restocking fee I said thats fine and then they changed there mind and told me that thay are not going to refund my money. So with that being said make sure you buy the right part because if not they will not refund your money

Great job. Very knowledgeable.

Poor customer service by the service manager.

Great customer service

I got what I needed but a little bit on the high side

Just ask for Mike if you want to purchase equipment

Looking for a small engine repair place

When I needed they got it

Great service

Great job

Accessible

I like because they serve customers well, very good attention and you find everything