He said you can play 1 game a kid and it said im to old but im 13
Wonderful truck for birthday parties have used 3 times one birthday party, graduation two times for two of our children. Wonderful customer service. Always on time. Will be using for all our future events. Thank you game truck.
The kids had a great time! They were helpful and able to accommodate us with all our specific needs. Thanks!
I would not recommend this company to anyone! In my opinion, Block Party Game Truck is unprofessional, unethical and fraudulent. I booked Block Party Game Truck for my sons birthday party approximately 5 weeks in advance. At the time of the booking, I was charged a $100 advance payment and was issued a booking number as confirmation of my party. However, I requested that I receive an email/written confirmation of my party details (date, location, fee). Jerry informed me that he was unable to send me an email that day because he was not in the office. I advised him that he could email me the following day. Needless to say, I never received an email confirmation. Over the next 2 weeks I made multiple attempts to contact Jerry. Every time I called (which was during business hours), Jerry asked me to call him back because he was either on the way to an event at a school or he didnt have his book with him. At that point, I felt very skeptical about this company because most child party entertainers/event companies usually either provide you with a written contract or at least an email confirming the date of the party! I therefore decided to cancel my party with him. I cancelled 3 weeks prior to the scheduled date. On Block Party Game Trucks website it states cancellation 14 days or more prior will not incur any fees/ cost. When I spoke Jerry, I requested that he refund my $100 per the guidelines specified on his website. Jerry asked me to call him back so we could discuss it. I advised him, that I would not call him back and that I would like my money refunded. Two days later, I texted him inquiring about my refund and he replied that he requested a copy of my charge and was in the process of refunding me. Two months later still NO REFUND!! I attempted to call Jerry last week to inquire about my refund and he asked me to call him back. I understand companies are busy hosting events, but at some point the company should return a call to the customer. When I confronted Jerry about this he laughed and stated in a sarcastic tone, well I am busy! Block Party Game Truck has poor customer service. If you are considering to use this guy, please think twice. He is a CROOK!