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Costway
11250 Poplar Ave bldg c, Fontana, CA 92337, United States
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Costway

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He
Review №1

I recently have received several wonderful quality products from Costway. Excellent value and quality. The mesh office chair is amazing, I work from home, I sit in it all day and I absolutely love the comfortable design of the chair. It has many adjustments to make it fit your personal body type and preferences. The multi-function Weight Bench and Sit-up Board was an outstanding addition to my home fitness equipment. Very sturdy, well-built and stores nicely. A real plus for me is the monitor which keeps count of your reps, calories, time and total count Finally the 24-inch bar stools come with heavy duty hardware with locking washer to keep the stool together and sturdy. The leather covering is very soft and the seat is comfortable enough for sitting long period of times. I find that Costway is an excellent online source that you can trust. Their customer service was a very positive experience for both my husband and myself.

JP
Review №2

I love this little office chair!First, it’s adorable. It’s a really stylish design, and the color is very pretty. I love the velvet material. Second, it’s just the right size for my small office and desk.The chair came quickly, was very easy to put together, and works well. I love the forward tilt - it helps me maintain a proper posture while sitting at my desk for hours.One thing that surprised me was the height it was able to adjust to - the lowest setting is actually what fits my current desk, but I think the chair possibly goes high enough to even work at a taller crafting-style desk.Overall, I am very happy with this chair. It’s comfortable and looks great in my office!

Ha
Review №3

Got a great massaging footbath from Costway! This is a great foot bath that is collapsible for easy storage. It has massagers on the bottom to massage your feet and it will warm the water to the exact temperature you prefer. There is even a little “medicine” compartment that you can put aromatherapy oils into and such. The collapsible feature is really easy to do, you just push in the center in it flattens the foot bath so you can store it under a bed, or in a cabinet. Overall, it looks really sturdy and is a good value for the price. I highly recommend it.

Wi
Review №4

I wanted a steam cleaner because I think it will be handy in a number of areas, but the truth is, one area stands out for me: my BBQ grill. I HATE cleaning it. HATE it. The caked on grease and soot on the side panels takes a TON of elbow grease to clean, and so I put it off for months and months at a time. Enter this steam cleaner from Costway. I had ordered one from another site, but when I saw the price on this one, I wanted to see if it could do the job as well. And I wasnt disappointed as the before and after photos will show you -- with a fraction of the effort, I cleaned that grill side panel until it sparkled. Also including a photo of all the attachments, as well as one showing the cleaner all folded up nicely afterwards and bearing the battle scars of the soot from its massive cleaning effort -- does Costway sell a machine to clean its machines? (; Easy to use, a great price, and great results -- what more can you ask for? Needless to say, the other steam cleaner I bought from the other site is being returned pronto...

Ch
Review №5

I recently have received several wonderful quality products from Costway. Excellent value and quality. The mesh office chair is amazing, my wife works from home, sits in it all day and she absolutely loves the comfortable design of the chair. It has many adjustments to make it fit your personal body type and preferences.The multi function Weight Bench and Sit-up Board was an outstanding addition to my home fitness equipment. Very sturdy, well built and store nicely. A real plus for me is the monitor which keeps count of your reps, calories, time and total countFinally the 24 inch bar stools come with heavy duty hardware with locking washer to keep the stool together and sturdy. The leather covering is very soft and the seat is comfortable enough for sitting long period of times.I find that Costway is an excellent online source that you can trust. There customer service was a very positive experience for both my wife and myself.

Wi
Review №6

Bough a beautiful rattan bar from Costway -- One simple word for it: CHARMING. It took us about an hour to put it together – a word of advice to prevent heart-attack over missing parts: the crossbars for the chairs are packaged in the seat under the cushion. Also, heed the advice of only tightening the screws about 50% until it’s all together, otherwise you may understandably have some difficult incongruity to deal with towards the end. The rattan parts are super solid, the glass top elevates it to a level above “simply rattan” as you can see in the pic, and the whole thing, when assembled, feels much more luxe than the price would suggest – our rattan furniture was much more pricey but the quality seems remarkably similar. Anyway, we finished, as you can see in the pix, it turns our little backyard into a bit of an oasis, even somehow managing to make everything look more lush than it was before! We’re super happy, and that’s before any drinks have been made 😊

Je
Review №7

1600W Powerful Fast Dual Heat Garment Cloth SteamerThis machine does it all. Quick and easy to assemble, made with high-quality materials, and is super durable. Looking forward to getting a lot of use out of this!

Am
Review №8

I bought this so that my massage therapist did not have to haul her equipment to my house. She has been a therapist for 12 years and was very impressed with the quality and sturdiness. As well she commented on the simplicity of setup and take down. On a side note, I suggest buying several sets of the sheet sets at the same time so you can cover the whole table. Great quality and less than 1/2 price of what you pay on Amazon

Cl
Review №9

Item number 71526893. This is one of the best deals☝🏾. So it’s a gaming chair with a massaging pillow that can be connected through usb to your computer. It has several reclining options and a secure foot rest. Completely comfortable and firm. Costway shipped it to me almost as soon as I ordered it. Arrived on time and in excellent condition. Was very easy to put together because the instructions were straight to the point. Everything needed to assemble is provided. Seat is beyond comfortable. Cord to usb is more than enough which allows a nice radius. Also includes a lifting and lowering lever to adjust height. Definitely a game changer!!

To
Review №10

Air track inflatable gymnastics tumbling mat with pumpThe mat is super strong, water resistant and very long, 16 feet long! It could have many uses, some being practicing karate, cheer leading, exercising, yoga, just jumping up and down and having fun. You an use it indoors and outdoors and even in the pool. It is strong with a max weight of 220 pounds. It has heavy duty handles for moving it around after its been inflated. You can even connect more than one together with the velcro and loops it has in the ends.

Ge
Review №11

I have been very impressed with COSTWAYs products and service. I have purchased several products, all good quality, great packaging and excellent customer service. I have purchased a compact folding treadmill (LOVE IT) Adjustable folding ladder (perfect for my cabin) Mini Circular saw (wish I had this the last 6 months). I am very happy with all my purchases.Absolutely loving my Costway Modern Tufted Accent Chair: Mid Century Modern Upholstered Accent Chair, w/ Rubber Wood Legs, Button Tufted Armchair, Linen Fabric Single Sofa for Living Room, Bedroom, Office (costway.com)My wife really enjoys curling up in this chair with a good book. The material is comfortable yet durable enough for our dog Piper to get in a nap on the chair (until she is caught 😊 and we say get down) I personally like the mix of comfort design this chair offers, the bottom cushion is firm yet comfortable for long sitting times while the back support has a soft pillow design which I find very relaxing.I really like that the back support can be easily removed with a firm pull, this lightens the load and makes it easier to move the chair from room to room and through tight spaces. The construction of this chair is very solid. I found it extremely easy to put together. The most amount of time assembling this chair is fastening the legs to the base. Each leg on the chair has 4 bolts that insure a secure fix to the chair base. Like any product take your time and read the assembly instructions.Absolutely loving this Costway Modern Tufted Accent Chair! So pleased with the purchase!

Le
Review №12

The sit-up weight bench is prefect for your home gym. Assembly took about ten minutes. The quality is great. The material is easy to clean after your workout. And you can fold and store it away.

Am
Review №13

I recently received this kitchen island from Costway, and it is perfect for my small kitchen. I really needed something that would provide me with not only a nice prep and beverage space, but also some extra storage. This kitchen island boasts two cabinets, one larger and one smaller, as well as two drawers. The shelves in the cabinets are easily adjustable to fit your needs. The cabinets open easy, but are also secure with a magnet closure. The drawers glide open like a dream, but have a stopper, as to not accidentally pull the entire drawer out. If you have kids, like I do, you know how important it is for those drawer stoppers to work. The island also features a knife block on the end. One of my favorite features of this island is that it has wheels to easily move it. This is so convenient for cleaning underneath and behind it. The handle, that is on the end, also helps you easily move the island, but also can be used as a kitchen towel or paper towel rack. Overall, this kitchen island is aesthetically pleasing. The materials used to make this are pretty sturdy. One thing I’d like to touch on is the directions and packaging. I can’t tell you how many times I’ve bought things elsewhere where the directions are terrible, and all the hardware is thrown into one bag. That is not the case at all with this! The directions were very clear and easy to follow, and all hardware was bagged separately and labeled. This made putting the island together so much quicker. If you are on the fence about an item, don’t hesitate! You won’t be able to find the same quality for the price. Plus, don’t forget you get fast and free shipping. Do yourself a favor and order; you won’t be sorry!I was also in the market for a bunk bed for my kids room. I needed one with solid construction, so it would grow with them but also wanted one that was not going to break the bank. This bunk bed definitely fit the bill. After ordering, it took about 2-3 days to arrive. Everything was well packed and protected. It took my husband about an hour to assemble. The process of putting it together goes so much faster, as they have everything clearly labeled and hardware is sorted out into individual bags. One thing my husband really liked was that the mattress slats were tethered together for each bunk. This takes the guess work out of how many to use or how far to space them. The wood is pretty solid and not the really cheap stuff. The bed is very stable, and I like that it is not squeaky if my kids move, like some other beds. The bottom bunk sits higher off the ground and provides ample room to store stuff under the bed, if you would like. Another plus is that this bed is versatile and can be separated into 2 twin size beds, if we choose to do so. Overall, my kids are absolutely thrilled with their bunk bed, and so am I.My husband has been wanting a cart to haul out his deer for a while now. We looked around and decided to go with this one. It had good reviews and the price was right. It arrived quickly and was well packaged. It didn’t take my husband long at all to put it together. He is pretty tall, and when the handle is mounted per the instructions, it just didn’t work for him. He would have to hunch down low so the bottom wouldn’t drag, so he decided to flip the handle like other reviewers suggested. Now it is perfect for him and makes it much easier to use. The frame is overall pretty solid, and the rubber tires allow this to easily go across different types of terrain. This cart can collapse for easy transportation and is pretty lightweight. This cart is very versatile, and until hunting season comes, it is being used to haul our chicken bedding and feed. So far my husband is very pleased with this purchase, and would buy it again if we needed another.

S
Review №14

Love My New Exercise Machine!I was so looking forward to receive my Vibration Plate Exercise Machine with Loop Bands Home from Costway. Delivery was really quick and it is very easy to assemble. Simply just unpack, plug and go.What I like about this machine is it works out on different parts of your body depending on how you position yourself. My favorite part is the squad position where it really concentrates on working on your inner and outer thighs. And when you stand, it works out all over the body especially on the belly.Being an entrepreneur and a mom to a 23 month old baby, I can hardly find time to go to the gym or any type of workout outside the house. But now I can with this new exercise machine! It is easy to operate and I could also convince my busy husband to workout on that without any excuses now :)!

Jo
Review №15

I ordered the rustic brown office desk. Shipping was on time, especially with the holiday rush. This is a desk that will go with your décor, keep away that famous clutter and give you a great workspace in your home office. Overall a great experience and will definitely be ordering from Costway again soon!

Pi
Review №16

I ordered a product from them and their customer service is amazing!! Sadly the product came damaged from the shipping process and I emailed pre-sale support and the service was swift. They gave me no hassle and were extremely kind and easy to deal with. I 100% recommend this company!

Ja
Review №17

They sent me the wrong item and refused to send a replacement. Eventually they refunded my money and said I could use that money to purchase it at twice the price I paid for it. Communication was very poor and their phone lines and chat lines were unavailable, stating that they were closed even during the recordings stated open hours.All I wanted was the correct product I ordered and to send back the wrong item they sent. They implied that I was trying to scam them vs trying to resolve things with a customer. I have been a promoter of their products in the past between patio furniture and umbrellas. I will no longer recommend them based on their service after the sale.Update: Costway responded below, but has yet to show interest in helping. I have an open case open with them through the Better Business Bureau. They also have a chain of back and forth emails with me. They will email me or use the BBB portal if they want to help further.

Mo
Review №18

Steam Foot Spa MassagerAre your feet tired? Are you looking to just have a little home relaxation? This steam foot massager just might do the trick! Its not your typical home water spa bath. So, dont make the mistake of thinking youre about to dunk your toes into some hot water. This foot massager takes purified water and creates a steam bath, while having a few options for massages. Worried youll end up spending too much time with it? There are 10-minute and 20-minute timers you can use. So, sit back, relax, and enjoy.

Al
Review №19

I received my air fryer a few weeks ago and have been very impressed by the quality of the appliance and was surprised at all of the included attachments! We havent done a rotisserie chicken yet but we did make chicken on the mesh trays and it was fantastic! I was really surprised how crispy the skin was but the inside was perfectly cooked and very moist. One of our favorites has been breakfast potatoes, simply chop them up stir in some olive oil and season to taste, then put them in the tumbler.

Ju
Review №20

Everything about Costway is top-notch. Their products are exceptional quality and great value. Customer service is very professional and will respond to you lightning fast if you happen to have any questions. They ship very quickly as well. I am so pleased with everything about this company and their products. I highly recommend Costway!

Vl
Review №21

I discovered Costway a few months ago when I ordered a patio umbrella from them. What a terrific company! Their products are top notch, their shipping is lightning fast, their prices are super competitive, and their customer support is very responsive. Theyve definitely become one of my go-to etailers! Highly recommend them!

Ja
Review №22

So I started out buying a vibrating pc chair from costway unknowingly via walmart; when it got all messed up and my chair was returned to costway. When I contacted walmart of course they didn’t care they didn’t even respond. I searched and found out who the seller was and emailed them. Costway expedited shipping/provided an excellent discount and was very kind, so when the chair didn’t work I figured they would not care. Total opposite they shipped me another free of charge! What a great company and they have earned a customer for life!!UPDATE; I received my replacement chair from Costway, it arrived packaged perfectly and in pristine shape. Unlike its predecessor it works great! Also Costway did not request the original chair returned, they said “ so I could have one at work and at home as well” The chair is pretty easy and straightforward to put together. Took about 15 minutes. Once done I found the massage feature is quite powerful! So much so that my newborn can feel it through my body when I’m holding him. He loves it! So I use it to put him to sleep when he’s cranky. The last thing I wanna be sure to comment on is the fact that Im 65 tall and Im 325 ponds and this chair is very well made! I can tell without a doubt that it will last for many years to come; thanks again costway!

De
Review №23

Their coats are fantastic quality! Even better prices!! Very easy to use website. The staff is fantastic and extremely helpful. They have a good selection, you can get coats for everyone. Easily one of the best places to buy from.

Ba
Review №24

Costway is a perfect site to buy products at a lower price! Their company provides great descriptions of the items and they are very accurate and the items are of great quality. I highly recommend this seller I would buy from again in a heartbeat. They also have the fastest shipping. Will do business with you again. Thank you for your awesome site!

Tr
Review №25

Love this brand and all high quality products. I got a jacket from Costway last Christmas and I have been loving it since then. It is very well made. It fits perfectly. It keeps me warm. Fast delivery and great customer service.

su
Review №26

I purchased a floor model air conditioner from Costway. It works very nicely. It had a part missing but they sent the part out asap. I just want to update my review. I recently got another product. I am having a new Grand baby and I got s a portable crib/playpen, I am so happy with it and excited to use it. ❤️ I just got another product from Costway it is a glider swing and I just love it. as always Costway has great products and I love my new swing.

Co
Review №27

Still have not received my order. I ordered a folding table. I only ordered it from them because it was supposed to be shipped within a couple of days and I needed it for this week. I also planned to buy many outdoor items for my house, after closing on it. Now, Im not sure about that.The item Im waiting for is not expensive, just needed it soon. I cant imagine spending thousands only to experience more of same.After reading some of the reviews here, Im hoping that my folding table doesnt arrive damaged. That would make a bad experience worse.I will update this after receiving my order, hoping that Ill have good things to say.

Je
Review №28

I absolutely love my grilling/camp fire pit ring. (It is not the correct name for it; however, thats what I call it!) It was very easy to put together. It arrived in a timely manner! Very excellent.

De
Review №29

Exactly what I thought it would be. Its not full-size but perfect for storage, folds out kind of like a card table and its two separate sides that you hold together with the net. Its very sturdy we are going to use for outside in a covered area and Im sure it will hold up no problem. At first I was concerned about the size and it being fun to play with but you can still play really well and get used to the size quickly. If looking for a ping-pong table for at home just to knock around with friends and family this is the right table for you.

ma
Review №30

Good Quality productsSuper warm, cozy and versatile. This is a very nice coat.The color is great and It was a great purchase. This company offers such amazing customer service. Keep up the great work.

Sa
Review №31

Fast shipment, Color is Great and Price outstanding. My wife is really happy about the umbrella. Thanks costway.

Pa
Review №32

Im really disappointed with the patio set. After spending over $900 it started fading & cracking in just a few months. I tried to get a replacement table last year but the customer service rep told me that I wasnt eligible since the order had been placed over 90 days ago even though I hadnt had the set for 90 days yet. We want to sand it and use some weather proof stain, but are afraid that it would break in the process. I definitely feel like I didnt get what I paid for. Costway responded to discuss the issue only to give me the exact same it sucks to be you response. I paid for a weather treated patio set, but the table itself was fading & cracking in just under 90 days of receiving it. There had to be a defect. The chairs still look great, but the table is horrible. Buyer beware.

Da
Review №33

I absolutely love Costway! They have great products at an affordable cost. I got a jacket for my son and was extremely pleased with the quality and durability of it. It’s made to last and does exactly what it says it will. I definitely recommend to anyone, especially for the entire family!

Su
Review №34

Great value and awesome price on the jackets. Its light and comfy so it doesnt an awesome job keeping you warm. I definitely recommend this for anyone and it also makes it a great gift.

Wi
Review №35

It was like I was in a candy store, but with competitive pricing!Everywhere i turned there were new products to be had. I did eventually pick up things I needed and combined them with a couple things I wanted, and even then was below my budget.Needless to say it was a win-win proposition. I was happy with the product selection and the professional service. Costco was definitely a good choice.

Ra
Review №36

The fire pit I received was rusted and falling apart right out of the box! There was sharp rusted metal that almost cut my hand. After sitting on hold for over 3 hours I gave up and emailed Costway. They initalily offered a $25 refund which I turned down and then they offered a $50 refund which I also turned down. This back and forth took over a week. I was finally sent a return label to ship the item back.Update: Costway reached out and had my defective fire pit picked up and returned. They refunded my money and sent out a complimentary replacement fire pit for my troubles. Thanks Costway!

K
Review №37

The best selection of products anywhere. Reliable and friendly customer service. It doesnt get any better than that! I love their products. They are high-quality and there is something for everyone! Definitely recommend!

Bi
Review №38

Received a fire pit from them, really was looking forward to this particular one as the thatched metal pattern matches our rattan furniture. We received it and it needed to be put together which wasnt too strenuous or difficult as my daughter helped me (see pic). I did notice that the piece the gas tank sits on looks different than the symmetrical piece shown in the instructions, but the gas tank still fit fine (see pic). Anyway, looks great, throws off a great adjustable flame, comes with a top to cover flame area if youd like to use it as a table. You need to be careful not to pile the rocks too high or that cover wont fit, just takes a little give and take here and there with the lava rock arrangement, Anyway, again, Costway has provided a more premium looking product, IMO, for a lower price. Really happy with it. Recommended.

sh
Review №39

The pressure washer is very nice, Ive used this for many times and had no problem with my pressure washer.this is a great product.

Ca
Review №40

Everything was great products always amazing and come quickly Thankyou.

Ka
Review №41

Absolutely love the coffee table we just got from Costway! Good quality, sturdy table that looks sleek, and gives us extra storage in our living room. We also have a coffee table from the same website, and its exactly the same (with slow-close doors -- LOVE IT). Costway have been quick, professional, and have given us great products!

Tr
Review №42

I love this hooded jacket from Costway!!! Its soft with good quality that keeps you warm from its heating function in the cold and its windproof. Its 100% nylon, 90% water repellent and feathered down the other 10% and the sleeves are just right. Overall... a great coat for an amazing price.

Mi
Review №43

I recently got the 2.25HP Folding Electric Motorized Treadmill and this treadmill is something that I would recommend. During this COVID-19 Pandemic, I was dying for a treadmill. Finally, this powerful treadmill arrived at my house. I’ve had other treadmills in the past but, it is nothing like this one. It is light and easy to assemble. Is affordable and it fits everywhere. It’s touch screen and it even has Bluetooth. It’s a perfect choice for my family and I. I’ve been using it for a while and I personally love it!!!! Try it and you will see.

Lu
Review №44

I love shopping on Costway. It is easy and convenient. I have never had any issues with any of their products and when I need to contact customer support, they were always helpful. I have recommended them to my friends and family and none has tracked me down yet, so no complaints yet.

Ch
Review №45

Great company that has affordable prices. They have sizes for everyone! Their jackets are so comfortable and help keep you warm. They are very professional when it comes to answering customer questions about anything you have. Their clothes last for years and never wear down.

Li
Review №46

I like that Costway has most things I could need for my home. They have furniture for every room plus outdoor. I can find lots of toys to entertain my child. Grills and raised garden beds. They even have grills and raised garden beds. Good place to go for jackets, and luggage. A good place to take care of all kinds of needs.

Da
Review №47

Costway has excellent customer service and as a frequent online shopper, I can confidently say that the quality of the items on their website is superior. Will continue to shop here! Just purchased a Brown TV Stand, and the manual had clear instructions how to put it together. It was simple to construct and it is gorgeous and sturdy!

St
Review №48

I purchased an office/gaming desk off of Amazon. First thing to note is that this product is claimed to be made by Tangkula, which is actually a company based out of California by the name of Costway. The desk arrived in two separate packages when it could easily been one, which leads me to believe the desktop and support system come from different locations...little odd but whatever.Both boxes arrive and I start assembly. There are a few surface imperfections in faux wood grain as shown in picture. “Wooden” pieces and the black mid section are adjoined by small wooden pegs and reinforced by metal runners. Seems like the hole thing should more securely fastened together. Hexagonal bolts fasten everything together, but poor quality control made it rough to assemble as receiving holes were not properly reamed out.Next my issue dealing with customer support arises. I found that my packages did not include 2 of the parts necessary to complete construction. I contacted the actual company Costway through their email found on their website and through here on Amazon. Only way to contact them is through email, and it took a long time to finally get a hold of someone. We spoke via email over the course of several days because they only answer in the middle of the night (EASTERN US TIMEZONE). First they told me they didn’t have those parts in stock and it would be 25-30 days until they got more in from China. They offered to compensate me $30 for my wait, but I said no and that if the parts were not there within a week I’d like a refund. So “surprise” they decided to send me an entire half of the order with all the hardware and legs (could of just taken those missing parts out of the box). Customer service was not rude, but hard to reach and odd to deal with.After I got my replacement parts I finish putting the desk together as detailed. The remaining bolts holes could also used reamed as I said before. Washers would also help prevent any over torque since they need to be securely tightened to prevent any wobbling. As shown in the picture there is a small 1/8” gap on one side between faux wood and black mid section due to poor quality control.Overall the desk looks nice minus the surface imperfections and panel gaps. The adjustable legs are nice since I live in an older home with uneven floors. That does not excuse the missing parts, hard to reach customer service, and poor quality control. I would not make another purchase from Tangkula AKA Costway AKA Any Other Brand They Use.PROS:Simple steps for constructionsLooks niceAdjustable feetCONS:Poor quality controlMissing parts upon arrivalHard to reach manufacturerDesign flaws (should have washers)

Mi
Review №49

I recently received a beautiful American e from Costway.com. It is not only beautiful, but is extremely well made. They have so many gorgeous and very useful items. I definitely recommend them 100%

Ly
Review №50

Ordered the 4ft vertical raised garden bed with 5 tiers. Love it. The product is very sturdy very unique which is exactly what I was looking for. Great customer service. Have bought from in the past will continue to buy from them.

Ja
Review №51

We love their products. Very happy with our recent purchase, the kids table set. Highly recommended. Very good quality and reasonable price. Their customer services is a plus.

Kh
Review №52

The jackets are so nice as one of them is puffer jacket I have and it’s very light weight and keeps me warm. The customer service is really nice as I had problems with my size and they instantly helped me. Love it!

Pa
Review №53

Comfortable Jacket and the best quality of the jacket. They even have a really good customer service as they helped me with the size questions.

J.
Review №54

I hate companies with bad service! Thats my main complaint. If you need service or questions answered, you are hung out to dry. Wait 2 days for an email response. Thats the only solution.If you want cheap prices and SLOW and INEFFICIENT service, this is your company. Companies should be judged on how they handle problems, not when everything goes the way it should ... why? Because normal is normal and should not be recognized as good.Problem #1I ordered 2 sets of office chairs. I was supposed to get $40 off my order per the online promotion. Instead they force applied a coupon for $12 off. I removed the coupon at the checkout and the $40 again got deducted. When I went to pay, they removed the $40 off promo and only gave me the $12 coupon. I only realized it after my order was placed. It seems like they do this on purpose. Show you a $40 off in your cart and then change it at the last minute to give you a lower savings. Ultimately after 2 emails and 3 days, they refunded my money for the difference.Problem #2As I stated, I ordered to 2 sets of office chairs. Only one was shipped out. The other box doesnt show it left the warehouse. Here we go again, I have to email and wait.I would rather pay more with a company that is efficient and can handle customer service issues, be accountable for its actions, and not have trickery in the check out process when offering discounts.My order number is 101057341. Dont leave a canned answer of how your sorry and work so hard to avoid these issues. Pull up my order and reach out to me. More importantly, send me the merchandise I paid for.

Ko
Review №55

I got my fiddle fig tree about a week after order however it was worth it. Great quality and looks real.

Je
Review №56

We purchased a tricycle for my toddler from Costway.com, it is very well made, and perfect sized to grow with her! I love it so much and she does as well. #SummerCostway

Je
Review №57

I always wanted an accent table and was happy to see Costway had something very similar that was the right size. Side end table with steel legs and one drawer. It will go perfectly next to my sofa and I can decorate it and store things for easy access. Great quality and customer service.

Gi
Review №58

This jacket is so sleek looking. I really love the fact that’s it’s waterproof. Absolutely love wearing it out and about for any occasion. Favorite jacket to take camping and hiking. I would recommend this jacket to any of my friends.

Pa
Review №59

Costway has shown to have great products! All their jackets look to be of superb quality for a really great price. Their customer service is really good as well :)

Ra
Review №60

Ive bought bouncing house, office chair, tools, and so much more. I definitely love their products. I can say 90% of the products that I have purchased so far is pretty good quality for the price. I remember the first product that I ordered from Costway is a Tricycle through Amazon and it was like 3 years ago and it is still in good shape. I cant complain for the quality products with good prices.

vi
Review №61

I really love their jacket. They fit very well and loved the color. I Will definitely buy more products from Costway. Jacket looks amazing.

Cr
Review №62

I bought a cordless vacuum August 2020 and I thought it would last at least a year... this thing broke within 6 months. $80 for a vacuum to only last 6 months. Really... so I emailed Costway thinking maybe they could provide me with a new battery and nothing. The “best they could do” was tell me to take it to a repair shop because I was over the 90-days warranty. As if I have a list of vacuum repair shops on hand. Not worth it. Don’t buy a vacuum here unless you’re an expert on repairing vacuums.

Ci
Review №63

Costway has great products that are good quality and available for a good value. Costway is very professional and helpful. Customer Service is very responsive and helpful! I highly recommend!

Me
Review №64

I am happy to give Costway a 5 Star rating. They have good quality products at a reasonable price. The employees are very nice and helpful.

Ir
Review №65

I am extremely delighted with the service I received from Costway. What I really loved about this is how professional and how fast they responded to my questions and concerns. Plus, Costwayss customer service is superb. I felt important and treated like a valuable customer by their team. I will definitely be back in the future!

Ni
Review №66

Well made and comfortable lightweight with hopes the warmth will be there in cold weather.This coat is so warm - it keeps me warm for long outdoor walks and events.This jacket offers a sleek and modern appeal that also looks warm and comforting.

At
Review №67

High quality jacket and good color options to choose from! I can’t wait to wear it! I’ve heard so many good reviews about this jacket !

Me
Review №68

My son told me to check this company out, its one of the websites that offers great prices. Cannot complains, its pretty nice prices on the website.

el
Review №69

I love Costway + their facebook service support lots, theyve helped me so much over the months. I even had a chance to win a cute lil blue sprayer. Im not done with the renovations of my new house. Im grateful Costway can help me in having this sprayer + their help to me!

am
Review №70

Super excited to get our new air fryer! It’s perfect for our family of ten and can be used by all. #SummerCostway

Ho
Review №71

Can we just take a moment to appreciate them. They are such an amazing company. I am really serious when I say this, but I dont go anywhere other than their shop. They have EVERYTHING!! You cant find the good qualities that they have and the best services that they offer.

Ch
Review №72

Very durable and amazing quality!!! The website is easy to access and very user friendly. Customer service is amazing as well. Costway is an ideal company, very professional and I’m always excited to shop with them!!! Definitely highly recommended

Pi
Review №73

Customer service was excellent and so helpful. I had trouble with the payment, I couldn’t process the checkout. Within 5 minutes, the cs representative helped complete the purchase. The quality is great with fast shipping. Overall, we are happy with our purchase.

Ro
Review №74

Received excellent customer service from Tiffany. She was very helpful and understanding! Looking forward to dealing with her in the future.

Er
Review №75

Fair prices on their products with fantastic quality. They are super nice and will go above & beyond for their customers. Highly suggest!

wu
Review №76

Douglas invited me to get a sprayer, what a great way to reach to new customers.

St
Review №77

These products are great quality! I feel stylish and comfortable as well as smart for spending wisely. I highly recommend these products for all family members and all aspects of your home.

St
Review №78

I love this business. The employees are super helpful and nice. Prices are reasonable. I always have a wonderful experience..

Li
Review №79

I am happy to give this company 5 stars!!! All the employees are kind, supportive and very helpful. Good prices and good quality.

Ju
Review №80

I highly recommend Costaway! They have amazing comfortable jackets for winter snow season. All there clothing wear are good quality and long lasting. I love this company and everything they sell is great value!

Ir
Review №81

Very satisfied with customer service at Costway pre-sale support. I highly recommend this company! Reliable and inexpensive!!!

M
Review №82

Looking for stylish outerwear, home goods, and more at an unbeatable price? Well, look no further. Costway is your one stop shop for high quality apparel and more at a competitive price! Their motto is literally “shop easy, save money”. If you’re looking for top quality discounted products shop here today.

Ro
Review №83

This company is AWESOME, Ive won an umbrella and base from reviews, and here I am, totally awesome. Ok I admit, I spent some money on the website. Just purchased a sofa, on sale 5 pcs set, very nice in wine red!

Ja
Review №84

My Costway coat is in the top three coats I have ever owned!!!! I have worn it enough times to lay for itself over and over, and it’s still in nearly like new shape - no tearing, pilling or any weirdness for how much I have put this coat through! Their customer service was promptly responsive to my questions, too! 10/10 experience!

As
Review №85

I got a small side table from costway for my living room and I love it. Fast shipping. Super helpful customer service. And a fun piece to style in my living room. Highly recommend!

Ro
Review №86

Costway has EXCELLENT customer service and fast delivery!! I ordered 3 products and were delivered in 2 days! Everything arrived on time & in perfect condition! The quality of the merchandise exceeded my expectations. This website has continuously impressed me with their shipping, quality & overall range of products! TYSM for your service!

Mi
Review №87

I used Costway services for many items I use. Delivery is always prompt. Hot water thermos, pressure washer, air fryer oven all work as advertised. Highly recommended.

Li
Review №88

I love Costway products as they are so good in quality and they have very reasonable price as well.I bought this planter online from costway, they shipped it so fast.Happy with my purchase.

Th
Review №89

Wow! Wow! Wow! I have never seen such quality items at a discount. It’s like Walmart.....but with coupons!!! 😍😍They have about everything you can think of. They arrive on time and packaged well. Did I mention coupons?? 🤔

Mi
Review №90

I bought a gazebo. It took longer than what they promised to receive it. With the Wuhan virus going on I understand. Gazebo metal frame has a bronze color but the 4 bases that attach at the bottom of each post are silver/gray. The instructions label the bases incorrectl. I emailed costway about it, 4 business days later no response. No phone number listed on the website!?!?!!? Really? Its 2020 and you have no contact number? Why are you affraid of talking with your customers?

Na
Review №91

I love their products. Highly recommended. Very good quality and reasonable price. They do offer excellent customer services.

Ma
Review №92

I love 💕New Costway company. Great costumer service and fast shipping. If you have any problems or issues they will help you. Thank you so much for your help during Covid 19. Amazing support during hard times!!

Ti
Review №93

I have had a great experience so far.My first 2 products have come in.My first product was a portable ac)fan, dehumidifier and heater.This product has worked and looks great.My next product was a hamper (metal) this product turned out not to be what I needed. The construction was fine however I will need a larger and more durable one.I am getting ready to start the return process with this product.I will keep you up to date on this experience.5 stars do far. Costway show me the way!!! U cant use that I have the wrights to that saying

Ma
Review №94

The wood coat rack came with a wood borer beetle. The insect made a hole at the wood.I did not return the wood coat rack. The rack accomplished the purpose, without interference of the small hole. The rack is a pretty item, sturdy, suport many coats.

Gr
Review №95

One of the best jackets I’ve ever gotten. I love the colors they offer.

Ch
Review №96

So many great items to choose from, and such great deals. I really love the quality and the selection of items available here every day. Great place to shop for anything on your wish list, and very fast shipping!

Th
Review №97

I love Costway! They are affordable and good-quality! I am serious when I say that Costway is the best store ever. Costway’s website is easy and convenient to use and their coats are fantastic! I would definitely recommend.

To
Review №98

It was my first time ever ordering from Costway. I received my order as described in a very timely manner. The customer service was very helpful and made sure I got what I needed. Happy with our purchase.

sa
Review №99

Very happy with my order. Product was well made and just what I hoped for. Price was a lot lower than like product on other sites. Very good quality and worth for buying and value for money

Di
Review №100

Costway has good value products They always have what I’m looking for. When I need help they are very responsive to help in any way they can. I love shopping here.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:11250 Poplar Ave bldg c, Fontana, CA 92337, United States
  • Site:https://costway.com/
  • Phone:+1 909-483-1200
Categories
  • E-commerce service
  • Bedroom furniture store
  • Furniture accessories
  • Furniture store
  • Garden furniture shop
  • Kitchen furniture store
  • Office furniture store
  • Outdoor furniture store
Working hours
  • Monday:9am–4:30pm
  • Tuesday:9am–4:30pm
  • Wednesday:9am–4:30pm
  • Thursday:9am–4:30pm
  • Friday:9am–4:30pm
  • Saturday:Closed
  • Sunday:Closed
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