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Sierra Car Wash & Detail Shop
9146 Sierra Ave, Fontana, CA 92335, United States
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Sierra Car Wash & Detail Shop

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Mi
Review №1

This car wash is the best Ive ever been to. Expect to be here for awhile, but thats only because they take their time and provide quality service.

An
Review №2

They got down. Took there sweet time cleaning the inside. Took awhile but grateful for it.

au
Review №3

Dont waste your time! Because thats what this place will do waste your time. I had 2 cars in front of me..not busy at all! 2 hrs later still here for a car wash!!

Mo
Review №4

Good place for hand car wash. The service time is a bit slow but can be worth the wait

An
Review №5

Kind of pricey. They advertise a car wash for $10.99, however they dont tell you the particulars until after you go up to pay. At that point, theyve already vacuumed your car. So now you gotta pay $18.99. Very slow service.

Eb
Review №6

I came here because it was convenient. But honestly save money be just taking the extra time to wash yourself. Youd probably do a better job. If you dont inspect the job and ensure they perform the extra services your wash came with. They will not do it. 120 for the lowest package detail wasnt much of a quality job. And they jist recently removed the cleaning of the seats from that package. But yet say it comes with full interior dressing cant imagine any car detail package that did not include seats cleaning. But dont worry they got you for 30 more dollars. And then the clerk woman wanted to have an attitude about me questioning the price increase. Just put in the time and work and wash ur own car. Or if you know another car wash choose that one.

Al
Review №7

Michelle you did an awesome job on my car thank you 😊 you rock

No
Review №8

I had a great experience and the prices are good. My car was abandoned and I took it here to get a carwash and the end result was amazing.

Ki
Review №9

Dont leave anything personal in your vehicle, I had a plushie on my dash. When I got in my car it was gone. They had to search for 5 minutes to find it. Then gave me a weak apology and excuse that the main guy was on lunch and he didnt know who had done it.I was a loyal customer, who use to come in regularly, but not anymore.

Ch
Review №10

I had a fantastic experience, everyone was very friendly and they did a great job. I got the silver hand wash due to my car being lowered. They didnt disappoint. It was a quick and thorough wash. My car looks and smells awesome. 🤘

Jo
Review №11

Came from Montana to visit relatives and washed my dually pickup here, they did an outstanding job. I will be back!!!

Ma
Review №12

It was pretty cool but wish they had something to clean our inter windows

Ni
Review №13

Thanks for leaving my truck clean

Br
Review №14

Great experience. I waited one hour

Vi
Review №15

A true hand car wash! Great service! The quality is worth the wait! Takes a little longer than a regular car wash.

Ti
Review №16

Since the new owner, this been a great changes. I live in Rancho and I drive all the way to Fontana to wash may car. The guys are very humble and ready to service you. They work for the nice tips.

Ma
Review №17

This place is awesome!!! Found out it’s under new ownership while on my visit, so that explains all the updates. Great customer service, fast and efficient. Very clean inside and out. Love the new waiting lounge area.

ch
Review №18

I went even though I saw all the bad reviews. And that was a mistake on my end. This place is not good. I saw the guy drying the cars skip my car for some reason and went on to the car behind mine. It had already sat there waiting to get dry and now he skipped it. Well since he did that my car got water marks. By the time someone else went to dry it was already to late. The interior was just full of grease from the cleaner they used. And they scratched my touch screen panel. Never again will I go here.

ul
Review №19

They killed my battery and refused to jump start my car Worst service EverNot recommendedEven worse They don’t know how to write

Ar
Review №20

Excellent job by human hands not only machine. Recommended.

Review №21

Good place to stop for a car wash. I would use them again!

ca
Review №22

Excellent car wash but need to vacuum the cars better.

Er
Review №23

You want an great car wash, come here!!! Recomend you all to bring your car. Very nice cashier very profesional and great customer service. The guy named Abel did a very good job on my car. The place is under new ownership, Ive been a customer for years and it is definitly way better.

Al
Review №24

They didnt clean my car properly

jo
Review №25

If you want to waste your money come here.The guy who was drying the car wash smoking and I have the smell of cigarettes inside of my car. Woow what a waste of money and time.

Ma
Review №26

Paid for car to get washed and cleaned inside and out. when car was “finished” walked out to car guy says your car was super dirty but was still dirty when we got into it. Poor effort and lack of pride for job.

La
Review №27

A bit pricy for a car wash in this location. What do I mean ? Sir, This is Fontana not Rancho Cucamonga .....This was my first time here. Please be so kind as to change your signage . Clearly,, your cashier was aware of this being my first time visit and experience and yet the welcome was condescending and borderline sarcastic....[Now gimme your 29.00 and heres your receipt and sit down and wait for your car]( Disclaimer )The above statement I just made above was not actually spoken to me ... However,That was the sentiment I felt after engaging with the cashier.I promised my wife I would NEVER return to the car wash down and across the street.Overall,,, Fantastic detail orientated finishers who prepare the interior of your vehicle with precision and care. I felt a sense of remorse for not having a tip .So I will be returning with gratitude in my heart and money in hand to those who keep customers returning ..... despite my first time experience.

Ca
Review №28

Used to be a great place. I paid for the middle was, got less than the cheap was. Car had wet spot which turned into water spots. Horrible vacuum on the seats. Inside was only dusted, no cleaner used. I had to ask twice for the air freshener I paid for then the guy literally poured it all over my rubber mats in the front. Now its stained.

Th
Review №29

I didnt go there but i went to H and H Tint ahop behind it and loves the work.

Cl
Review №30

They didnt clean the interior, left trash and dust as before. might as well have gone through a drive through car wash since I would have gotten the same result and saved $30. Not worth it and definitely not coming back.

Fr
Review №31

Very clean facility workers are friendly cleaned my car perfectly

Ra
Review №32

Great service reasonable price

Te
Review №33

Worst place ever. One hour later and still no car. They took cars ahead of us that came after. Im sorry we came and with an 8 month old baby. Do not go.So just got tje car. 26 dollars wasted. Paid for int exterior armor all. They didnt even wipe shift console. Never ever go there

Er
Review №34

I read the reviews before coming here. But I still gave them the benefit of the doubt, biggest mistake Ive ever done. I paid $120 bucks for a detail. I threw my money away. Horrible job, I had to go home and clean it myself. Dont make the same mistake I did.

Ch
Review №35

Really nice cashier (Susy) hard working and very social. They washed my car in less than 40 minutes very nice and clean. So far I will continue to take my car there.

Em
Review №36

Loved this place. When I went to wash my car the workers did a fantastic job. I recommend you ask for a worker called Ismael

Ba
Review №37

Very friendly staff

Jo
Review №38

A little expensive for a hand carwash; but they do a great job. . .

El
Review №39

Vehicle not vacuumed ir cleaned properly even after attendant was told twice that Vehicle had not been vacuumed or cleaned well.

Jo
Review №40

Worst service ever!!More that 1 hour and 25 min for this...And the manager gave me actitude after I asked her for the owners number.

Re
Review №41

My dad got into a car accident and they take it here

Sa
Review №42

Worst car wash I’ve gotten yet! They increased the price and decreased the quality. $20 to have my car looking all muddy. People don’t waste your hard earned cash. Any drive through car wash will do a better job for half the price!

an
Review №43

Fast and clean

Da
Review №44

I got the gold wash and got the dirt wash, my car is black so any dirty can be seen very easily. It looked like they didnt even scrub the dirt off and used dirty towels to dry my car. My floor mats were still dirty and it looked like they didnt even try to vacuum the interior. What was worse is the whole time i was waiting they couldnt find the keys to two other vehicles, took them about 10 min to find them. Worst car wash Ive been to.

Ch
Review №45

Good job done friendly people

Jo
Review №46

Left my car with much more swirls and scratches than I came in with :(

Su
Review №47

I been going there for many yrs I really like the guys clean my car and my suv and the cashier Rosa is very helpful when it comes to satisfying the customer as my self with any concerns, when I first visit didn’t know The difference between the regular wash n hand wash prices n what is included it’s obvious hand washes are more but they only wash it n vacuum so that’s why they have packages 1-3 and will give you more of options of what the customer wants very affordable prices compared to other car wash prices. And a bonus they make fresh daily coffee and Rosa makes and the other younger cashier make really good ice coffee n it’s way cheaper than Starbucks.

Ke
Review №48

Though the wait is pretty drawn out, they do an amazing job and handle your car with care. I suggest going to a movie if you want a interior and exterior clean.

gr
Review №49

I lived in Fontana over 20 yrs I been going there for over 15yrs my kids go there also I know sometimes it may get busy but the guys as well as the management the cashier and the supervisor are gladly willing to exceed there customer expectations. Many of the reviews are so old my advice is go try it I personally go there every Sunday morning cashiers there do great ice coffee, hot coffee, ice teas, hot teas really good service overall.

Ul
Review №50

The worst customer service ever!!! The cashier is rude. A paying customers white car was still dirty after the wash, she complained and they washed it again. While the customer was waiting the cashier told her she complained too much and if she wanted her car clean she needed to pay more, what did she expect buying the basic car wash. I sat here in awe and if they didn’t have a no refunds sign posted I would have asked for my money back and went elsewhere. I will never do business here again!!!!! They definitely need to work on their customer service skills!!!!!

Jo
Review №51

Ridiculously expensive.

Ar
Review №52

Got an exterior wash was good service and a pretty good wash

Sh
Review №53

Older place. You can tell it hasnt been remodeled and runs off an old system. The lady at the front desk is somewhat rude i believe she and her husband are the owners.. She doesnt make eye contact. However her staff and the men that clean my car out did a good job. Decent price.

Ke
Review №54

Great Job:) So fresh & clean. Amazing job well done:)

Lu
Review №55

Girl name rosa in front desk was very disrespectful an unprofessional !! Everything was great until i came across her

Sy
Review №56

RUN AWAY from this place, they are awful, charged me 200 for a complete detail on my car. I have done a better job myself with simple green. Will never come here again. When I asked to speak with management they pretty much said, so sad too bad, so yeah do not use this place.

Fe
Review №57

Try spend hour half for a simple car wash. Cars basically dry themselves since they dont have enough employees. came here on a Friday with only three employees drying cars. First and last time coming here.

ge
Review №58

If I could leave a 0 star I would, I specifically told them to hand wash my car & they chose to run it through the machine, paid them extra for nothing, I spoke to the manager & all he could say was sorry i didnt know, got no refund, my car looks dirty still, will never return, horrible experience.

Sa
Review №59

Fabian Martinez provided excellent customer service. He mentioned how I qualified for a free gas card and also, had my car service done earlier than expected. Such a nice guy and I look foward to being assisted by him the next time I go.

Ma
Review №60

Staff are awesome! Ive been going there since the one on San Jose opened and it is hands-down the best car wash for the money, not to mention the free vacuums. I wish there was one on every corner!

Fu
Review №61

Great customer service nice relaxing waiting room

Mi
Review №62

This is my 2nd time coming. Came one year later. Thought the 2nd time would receive better service than the 1st. Very slow service. Very pricey. Not enough techs to service your vehicle timely. Took 45 minutes before my car was ready. Would not recommend this car wash.

Er
Review №63

First and last time going there ! Worst service ever plus manager gives bad customer serviceI have pictures of my car not vacuum correctly after finish ...the wash and dry was super bad.. very unprofessional service! Wouldnt recommend

Ka
Review №64

God job, if you have appointments go first.

Ch
Review №65

If I could give no star Wars I would. Shittiest place ever. The car washer smust be dead blind!!! Never again!!! Dont waste your money or time. Plus they leave your car running and blast your AC!!! I left without saying anything because I have anger problems and I would have went off!!!

Ju
Review №66

Better than most car washes, but they just do a top wipe down leaving a lot of spots dusty and dirty. Ask if they can wipe in crevis not just surrounding area and that if I want I can pay $70 more and they do that because it is not included in $22.99 wash. And they forgot my car freshener. Left wipe mark all over the inside that when at night a car headlights hit it, itll limit visibility. Happy boys in San Bernardino is worth the drive. And includes all the same but better for 8.99

Hu
Review №67

HORRIBLE CAR WASH CAR WAS NOT CLEANED RIGHT AT ALL

Au
Review №68

They took my makeup bag from the back seat n basically its my loss they have no policy to solve this situation. I will never go back again. That wash cost me my mac make-up n brushes. My sephora make up. No shame people. DO NOT GO THERE.

Ca
Review №69

Great job cleaning my Van that hadnt been cleaned in a YEAR!

An
Review №70

Omg I love coming to this car wash now worker Susy fix my problem so fast thank you love you car wash 😁👍🏻

Je
Review №71

I had my husbands car fully detailed here, we bought the car it was used a complete mess! The manager was really nice they charged us 100 to do it! I was really happy with the job they did. I would come back here again any day! P.s. does look a little guetto in here but its ok the front staff lady was super sweet and nice i felt very comfortable waiting for my car to finish being done.

CY
Review №72

Worst car wash ever....car was left with water streaks everywhere my back windows were left dirty...and they get a attitude when you tell them to fix it. I will not be returning to this car wash again.

Ar
Review №73

Terrible car wash. Vacuumed half the car. Did not clean any of the widows. Absolutely the worst car wash I have received. Do yourself a favor and do not come here.

Dr
Review №74

I wouldnt give them any star. Matter of fact if I had them here Ill give them a swift kick in their ***. They scratched my brand new car all over with dirty towels. Horrible gone cost me more then the car note to get it fixed. F this place DONT GO

Lu
Review №75

Came in on a Sunday and asked them do you guys clean rims, he said yes we do. Well when the car was done I noticed my rims were not cleaned and he only did 2 tires tire shine, and then my Seat was dirty. When I got home That night I wanted to charge my phone in my car and Car charger was gone. Last time Im ever going there

Du
Review №76

Expensive not good wash either

Yo
Review №77

The third time trying this car wash and I will never come back. Disorganized and because of that I seen customers get here after me and leave before me all three times. About 8 to ten cars when I arrived and it took 2.5 hours to wash my vehicle.

V
Review №78

2 hour wait for service. I didnt get my car washed. I washed it myself

jo
Review №79

It was bad service all the way around. I just purchase a new car and the guy decide to park my car underneath a tree that these little flowers that have sap. He finished my car and honked I didn’t know it was ready a left it there. I had to ask another guy where the guy went cuz He had my car keys with him. When I go to my car all these little flower were on there and when I told him about it he told me he honk and I didn’t come. He start talking to me in a anger voice that it was time for him leave and if I was gonna pay him for staying over. I was shocked he had the audacity to argue with me that my car was dirty from all the sap left on my car and he had to stay longer to clean it.First of all if u know the tree has sap why park my brand new car under the tree and second why get stupid with me if I ask u to clean the spots for your faults.Never again!!!!

Ma
Review №80

I went to tip the guy who dryed my car and he tip himself with the money I had in my middle carpartment . I notified the cashier and the woman responded by asking me if I saw him take it. DONT GO THERE THEY WILL STEAL YOUR MONEY!

Mr
Review №81

Old school hand wash car wash Bill timely the great service

De
Review №82

GOOD WORKERS....GOOD WASH...🤗🤗🤗

Ki
Review №83

The only good thing was they were nice people.. . The car is still dirty, I had to reclean the inside, the rims are fility, the windows have water sport ...1st and last visit

JO
Review №84

THESE PEOPLE ARE CROOKS DONT EVER LEAVE SIGHT OF YOUR CAR ESPECIALLY IF YOU PAY EXTRA FOR EXTRA SERVICES. WENT OVER THE WEEKEND PAID FOR HAND WAS ON MY HONDA AND YOU THINK THEY DID IT. FWK NO BUNCH OF LYING THIEVES.ONE MORE THING THE MANAGER THEY HAVE IS A TOTAL MORAN LOL... IDIOT

Fr
Review №85

I took my truck and utility trailer to get washed, they told me they would wash them both for $48, I said okay. When they gave me the keys, I saw that the trailer still dirty. There was no decent attempt to make it clean, the rims still had brake dusk all over, the dash board inside the truck was still dirty and full of dust, and the floor was poorly vacuumed. When I spoke to the manager, she did not even go inspect the work and would not give me a refund on the trailer. But she did give me a $10 discount to come back get another car wash. I said no thank you, keep your money youll need when you go out of business.

ja
Review №86

The Incompetent old lady at the front desk charged me extra for aftermarket rims on my bmw when she gave me my change i noticed it was a short i asked for a receipt and i noticed she charged me more.when i confronted her about why i was being charged more than what is posted on the price sign she said i have aftermarket rims i explained to her that they are stock rims she got all emotionally distraught we went outside and i showed her they were stock 16in factory rims she felt dumb and had nothing to say i asked for my money back immediately...i am not sure if they just purposely try to nicked & dime you with fraudulent charges, if shes blind and cant see what stock rims are or is just not competent enough to do her job but either way RUN away from this place. right down the street is another car wash that did a very good job in a timely matter fontana express car wash

bi
Review №87

This place is short staffed !!!..take to long to do your car..wudnt recommend !!!

Lo
Review №88

Crap detail! That guy is right could of got a child to do a better job for alot less. Never going there again

Ru
Review №89

Not too happy they left my windows with a lot of streaks they didnt clean and very well sorry to say the cashier was Mmm so so

ar
Review №90

Wasnt busy but I waited for almost 2 hours. Wouldve been longer if I had not of said anything.

Ra
Review №91

It was good

Va
Review №92

Rude service from the guy who vacuums. Paid 25 dollars and they needed to re vacuum my car because the guy didnt get under the seats and there was still visible crumbs on my drivers seat and they forgot the air freshener. Also, my rims werent clean . When I called to complain, the lady Rosa invited me back to have them rewash my car but I didnt go back because it was too late, I had to go to work already. What a waste of time and a rip off of my money. This place should hire real American citizens who wont give attitude and take pride in the work that they do .

Tr
Review №93

I didn’t care for this car wash at all they didn’t clean my car right.. 👎🏾👎🏾

C
Review №94

OK but cost too much. They need more help and give your employees water they are a sweating out in the 100+ temperatures

GR
Review №95

Terrible place, they left dirt, and water spots on my car. It took them so long, that I had to ask if my car was ready. Other people that came after me were leaving, while my car sat unattended drying in the sun. I had to ask them to put the Armor All on the tires, that I paid for.And lastly, no public restrooms.This place reminds my of a place that hires daily workers, as they open.

He
Review №96

Worst carwash in Fontana, girl at front is worthless. Manager Carlos is rude as F*#@ and has no customer service experience, his solution for my car being dirty after wash was its the end of the day guys are tired, but if I dont like your wash dont come back. Only reason Im going back is to get a refund from real manager if there is one.

Mr
Review №97

Idk if it the recycled water they use or if they cant buy more towles because my car is always left dirtier than it was b4 with water marks all over the car terrible service dont waste you money

Ra
Review №98

First time last time. And my 1 star rateing is 1 star too much.

Al
Review №99

Great car was really friendly

Li
Review №100

Literally the worst customer service EVER. I was walking around, browsing their little inside store when suddenly the cashier/ old Latina lady pretty much yells WHEN ARE YOU GONNA PAY? I turned around and said its my first time Im looking at what you have and she responds well you have to pay first.So I wind up paying and she charges me twice and the only reason I found out was because she was on the phone with someone telling them in Spanish. Well to her surprise I also speak Spanish so when I confront her she rudely says that I have to call my bank because they dont do refunds!!!!This lady seriously is soooo unprofessional and does not know how to run the front desk.*TIP TO THE CASHIER*SMILE AND BE NICE TO YOUR CUSTOMERS.And to top it off the car wasnt washed properly, my tint was scratched off in the inside and the outside was still dirty. The 5$ gas car wash could of probably done a better job.This place sucks, dont bother.

Information
43 Photos
100 Comments
2.8 Rating
  • Address:9146 Sierra Ave, Fontana, CA 92335, United States
  • Phone:+1 909-350-1800
Categories
  • Car wash
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–4pm
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