The ladies that work the check cashing part are so awesome! Great attitudes and great customer service. Love this place.

I called in today to see if their hours are being affected due to the pandemic and spoke to Tamika to ask and she stated she was unable to give them to me. She sounded very unprofessional on the phone. When I asked for the manager she said “oh honey this is the manager” and hung up on me. I don’t believe she was the manager, no manager would act the way she did. If she was the manager corporate needs to have a customer service training with her because she definitely needs it. Wouldn’t recommend this place to anyone.

Got a quick loan here

Awesome experience! After reading the reviews I was kind of leary about going inside to speak with them. But they were nice ask if they could help me, and was really pleasant and professional. Good job Tamika!

Last week I went in to this location and I got a lot of information about a title loan. Im leaving this review because of the customer service I always leave a review when I receive great customer service. Tamika was very informative. She has a great personality and very funny, when my wife makes up her mind she will be the first person I will give my business too. When you go to this store ask for Tamika and I think her co worker name is Raquel they will be happy to help you and answer all your questions. Title loans or payday loans.

If you cant find an Omnitrans bus pass this is the place to get one. This was more comfortable to go to than any other place and there very professional and treat you right. Thank you

I hate this place. They wouldn’t cash my check. I showed multiple proofs of identification and they still denied me. They didn’t even try to call the bank. They just said no. They didn’t even try to work with me or offer advice. Don’t go here. Go to Cardenas, anywhere else but here.

This place always closes before its actual time to close this is the 4th time coming here and its closed again. Before its actual closing time

I always go here to buy money orders and reload my pre paid card, very nice and friendly ladies. totally recommend it. even tho they are busy they make my time here fun. they totally convinced me to bring in my tax check for a great discount.

Just a heads up for employees who work here. If you close at 3 and a customer walks in at 230 or 245..it is your job to help them. You are still working and getting paid to do the job your suppose to do. Short heavy set female is very rude and unprofessional. Get your act together. Learn to smile and greet people. Basic human skills.

Quick friendly service

I would recommend that no one goes here the lady was super rude I walked in as soon as they opened and no good morning, hello, or anything. I need to cash my payroll check I gave her the check she ran it And Said I cant do anything with it till tomorrow and gave me the check back and when I asked her why she very rudely said cause we have to verify it and didnt even apologize cause clearly on there website it says that they will cash a check when banks are closed and when your in a pinch you dont have to wait 2 or 3 business days you will get your money right there well thats a complete lie cause Im in a really bad pinch and I needed my check cash to get out of the pinch but they werent any help I usually dont do this and give someone a bad review but my experience with this place was so terrible I just couldnt help my self. The lady that helped me needs to learn how to talk to customers And how to treat them.

Great place!! Wonderful customer service! They offer payday advance with first interest free. They offer title loans and personal loans and check cashing services!!

Awesome store. A one stop shop you can even do title loans and dvm renewals there best place. You all should go there.

Staff went above and beyond for me. I am very grateful for there help. Would recommend to anyone .

Tamika is an angel her smile can light up a city block she treats you with respect and dignity kind of disappointed when she isn’t working . Keep being a beautiful person Tamika p/s I never respond to these kind of Ratings or messages about service but I had to give Tamika her props . Mr Fernando 😎

I went in for a car title loan and the woman in there were very helpful and resourceful and made it a easy and quick process.

Payday loan staff very friendly, helped get my car title loan. Very satisfied with the company.

I cannot believe how prompt this payday loan place responded back to me. I submitted an application and like the email said they would call me in less than 20 minutes, and they did. This was well worth the call.

This store deserves a 5 star status. I received the best customer service yesterday, than I probably have ever in my life. I applied for a small payday loan at the Riverside location. That location is near my job and being the 5 o clock hour, I wanted to save myself travel time to take my husband out to dinner for his birthday. I applied for said loan and was told to go to the Fontana location for the results. This clearly makes no sense, a little frustrated, off I went. While in route, I called Fontana and spoke with Tamika. She didnt understand the reasoning herself, but asked I continue to make my way in and she would assist me with the best of her abilities. While I continued toward Fontana, Tamika did some checking and figured out the status to my application. It was completely simple and something the Riverside location could have easily told me and taken care of. Tamika, apologized and made it right for my troubles and having to travel out of my way. She was fast, very friendly and well knowledge. She helped my receive my loan and off my husband and I went to celebrate his birthday. Even if Fontana is out of your way, visit them. They will not disappoint. I will visit Tamika for any future needs I have. Fontana will be my only choice from now on.

I went in asking about a car title loan and I will be back for a auto loan. The girls are very helpful and nice.

Fast and Friendly service!

Very unpleasant customer service.

Rude!!!

They do not give reason for their charges