Great service with great rates. I always try to use local businesses and this is why, very prompt and friendly. I will definitely use them again if Im in need of a tow.
Got my bike towed here after a PD encounter. Nice people, understanding of the situation, motorcycle was handled nicely from towing. Expensive to get out, but it was anticipated for what it is.
These people are awesome 👌I would trust them with anything. Great hardworking people. 👏
Needed a classic car towed. Folsom Towing showed up on time, took the utmost car of my vehicle. Very professional and polite. Great price for the service that I needed.
One of the worst places to have your car towed!!!! I got into an accident in Folsom and the cops showed up and called them to come tow my car... my mom showed up and went to go ask the tow truck driver to have it towed to Rocklin and he was very rude and yelled at her saying thats gonna be $180 CASH!!! and we were going to give him the cash but we said never mind. we got home and looked it up and its illegal to demand cash from the people because our insurance will pay him. the next day I had to go out and get my belongings from my car and they were extremely rude saying I cant take some things out of my car. they were arguing with me and my uncle and would not give me my keys to get into my car!!!! never again will we use this towing company !
They are very nice here two hard-working women I love this place excellent service
Great staff office person is absolutely incredible
Came on a Saturday. Very nice and helpful. A little pricey for a 3 mile tow, but got the job done.
Very nice and helpful folks that work there.
Absolute worst! The only reason this place is still in business is because they have a contract with the police department in Folsom. This place does not care about your vehicle and does not care about your property. I got into an accident and was referred to call them by the cops so thats what I did and they showed up super in a hurry and backed into my car breaking my grill. I have been trying to file a claim with them through their insurance but they keep giving me the runaround. Every time I call its just another excuse as to why they arent trying to be accountable for damages they made to my car. If you get in an accident in Folsom please make it a point to call another tow company because they may actually care about your property. Thanks for nothing Folsom lake tow! All you guys did was add more damages to my car!
Awesome service highly recommend!!!
Owner is extremely nice. Always offers help whenever Im picking up a car from them. She definitely gives off that motherly vibe haha. Would definitely use them as a tow if I ever needed.
I cant say enough nice things about Mike from Folsom Lake Towing. He came to the rescue when my mom and daughter were stranded after a hit and run accident. Not only was he there within 5 minutes but he helped calm them down, got them out of the rain and made sure they were safe. He towed them somewhere safe and waited with them until I got there. Outstanding customer service. I highly recommend them.
The lady on the phone was so rude, the entire conversation she spoke over me. I had to actually hang up on her.
Recently had an accident on the Folsom bridge, needed a tow 1.2 miles to Tonys Personal Auto Care. A police officer told me I was looking at about $100 for the tow and made the call. They man towed the car without asking any questions. The car was unloaded at the mechanic shop within 30 minutes of the original call. The driver charged me $180 without having first given me a cost. Because I accepted service before asking the price, I was obliged to pay it. That was my first terrible experience.My second experience was when the owner of the Auto shop informed me that he had a deal with the same company to perform $75 tows from his shop to nearby locations. I called up and mentioned this to the receptionist at Folsom Lake towing and she told me that they arent doing that deal anymore and that it would be $90. I asked her if the owner of the auto shop was aware of this and she said yes. I asked her if she informed him since this morning when he gave me the reference and she said yes. I told her I would investigate some other options and call back. I called back and another man picked up (I believe it was the man who towed me in experience 1). He told me that it would be $120 to tow the car. I told him that the secretary had just quoted me $90. He put me on hold and then came back and said that she was wrong it should be $120 for a 3.3 mile tow. I told him that I was tired of the lies and confusion and that I would rather look for another option.Terrible customer service. They are hustlers. DO NOT USE AT ALL COSTS. I promise you you will have a bad time! They are dishonest and take advantage of people in difficult situations.
Mike came to our rescue tonight because we locked our keys in the car. We were alone in the dark at night at the dog park, and we called him and he was there in less than 10 minutes. Mike is great!!! I put him in my iPhone in case anyone needs a tow or any help in the future!.Thanks Mike!
Weve had great experience with Folsom Towing. Theyve helped both me and my wife when out cars were dead. Mike was very professional and courteous.
Charged me $360.00 after picking up my car from my apartment and having it in the yard for one night. Most obscene price ever! I am a single mother and that is one week of work for me!
If you want to save time, money, and have a job done right, call them! They know what theyre doing.I had a trailer that broke in half at about 40mph sending my boat down the side of the road. They helped when no one else would, and for a good price. Marty went out of his way to find me a used trailer from their yard. The knowledgeable, experienced staff and friends who work there were great and made a seemingly impossible job take only a few minutes. I left with good advice on boat fiberglass repair, a new trailer, and as happy as I could be knowing that this day could have been very costly if it werent for them. They were great.
If Ever I need a tow it would be them
Adam was professional and courteous. Was there in 20 minutes. Reasonable price too.
Awsome service, fast, felt very safe, great prices and all around wonderful people...highly recommend
Mike was friendly kind and made sure that I was safe and made it in a timely manner of 20min
Very nice owner. Easy to deal with.
Misery profit. When my son had his accident they charged me $400 for a couple mile tow plus almost $50/day for storage until I found someone to buy the car. Avoid these guys.
These people will extort you to no end. Small claims case pending against them. Fight them, they are wrong in their legal interpretations.
Nice people
Some of the absolute worst people to deal with, do not use if you have any option at all. Essentially extorts people.
Friendly and helpful
Avoid this group
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