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CPR Cell Phone Repair Flower Mound
6101 Long Prairie Rd Suite 704, Flower Mound, TX 75028, United States
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CPR Cell Phone Repair Flower Mound

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Ap
Review №1

This was my first time ever repairing my phone. Matthew was so awesome! He had my phone fixed really quick, allowing me to get out the door and make it to work on time. He was very professional and has a great personality.

El
Review №2

I stopped in the Flower Mound store and Matthew was there to greet me with a very genuine smile and was extremely helpful and professional. He fixed my microphone on my phone is less than 5 minutes and it’s like I have a new phone now! Sounds great!!He also cleaned up my phone after putting a new screen protector on.Highly recommend!! Thank you for the outstanding service!!! 😁

Ro
Review №3

I find CPR the best place in Flower Mound and around . They’re are the best, More than once they’ve had to fix mistakes for me where I’ve taken laptop or iPad or phone to another repair shop.In fact a well known repair chain destroyed my new iPad and well, I couldn’t afford that. So I’ll never go anywhere else for a tech problem in this ever changing Information Age.Bob Thomas, Flower Mound

Sh
Review №4

Mr. Ivory was very helpful. I needed my phone battery replaced and he kindly explained what needed to happen and the battery was replaced quickly. Thank you so much!

De
Review №5

Great service!! I had a charger that broke off in my phone and the fixed it at no cost! I also bought a new screen protector which was excellently installed . Great people and great service!! I highly recommend!!

El
Review №6

Had them repair my iPhone screen and not just for cosmetic reasons but it wasnt functional anymore. They had it fixed in 1 hour. The price was great and my iPhone works now!Would recommend CPR.

Je
Review №7

These folks are honest and knowledgeable. When I took a PC to them to swap parts they could have easily charged me for at least a diag fee but instead Matthew explained what I had missed on the box without even opening the computer. I would definitely recommend them for any computer or phone repair work you have.

Aa
Review №8

CPR told me the possibilities and gave me an accurate idea of what to expect. In the end, they werent able to fix my computer, but they warned me that might be the deal in advance and they charged me much less than they spent trying to fix it (less than 50 bucks even though the power supply part they bought was like 150). On top of that they diagnosed the problem + took out the memory drives for me.

Ti
Review №9

Mat was a real pro and went above and beyond on a holiday no less. Great job!

Do
Review №10

Second time I have used CPR. Good experience both times. Needed cell phone battery replaced. Took about an hour. Chris was professional and helpful. Fair price.

Sa
Review №11

This by far has been the best cell phone repair/maintenance place I have had, there is no up-selling or overpriced repairs and their only intentions have been helping the customer.

Ci
Review №12

The service was exceptional and quick! Highly recommend this establishment if you need any cell phone repairs.

Mi
Review №13

I have had two great experiences with CPR at this location. First time with my crazy overpriced iPhone v too expensive to remember the number, which I had dropped on bathroom tile and wrecked the bottom 3rd of phone they fixed screen and added a bulletproof protector. Yes it cost me but I won’t pay insurance. Then I traded sideways for the affordable SE2 and immediately ran it over to CPR and had the cell helmet installed. Fast, cheaper than replacing screen, and they are super nice and listen to classic rock. Win win.

LE
Review №14

Went to have the back glass of my iPhone X replaced and the quality of the job was not fantastic. Firstly the price I was told on the phone with them was almost 40 dollars less than what they actually charged me. I can’t tell if they used a cheap replacement or just didn’t do a good job with the actual back glass. They roughed up the corners of the phone when installing, the back glass has a small dent in it, and the most confusing part is that there is no longer an apple logo on the back of my phone. When I turned in the phone to them they gave me a repair time estimate of about 3 hours but said it could take 4-5. 7 hours later I showed up and they said it was not finished and I would have to come in the next day to pick it up, which led to me being late to work the following morning.

Ti
Review №15

I have had multiple batteries replaced in my iPhones and CPR has always done a great job. My latest problem was an Android phone that would not charge. They fixed that in about 5 minutes. Great service!

Te
Review №16

They were able to diagnose my problem and fix my smartphone while I waited. Very courteous and knowledgeable.

Me
Review №17

Great customer service. This place fixed my cracked phone screen in under an hour just as they said they would. Timely, polite, and efficient.

Ra
Review №18

I walked into the shop because I had gotten sand in my cell phone and it wouldnt charge. They cleaned it out for free! I was very impressed! Works great now!

An
Review №19

Very quick service. Took only 20 minutes to change my broken screen out and fix my speaker. $20 cheaper than the other store in Flower Mound

Ja
Review №20

Phone repair was done in a timely manner and had parts on hand so I did not have to wait for them to order a part or anything of that sort. However may be a little pricier than Best Buy, but I trust this place more and is worth the extra $5-10 more.

Sh
Review №21

I was so surprised that this was so easy. I had been putting off getting a new battery in my phone for a long time as I felt it would not work or take to long. Quite the opposite! It took 15 minutes and my phone is holding a charge for the first time in months. I will continually return for cell phone repair and any other repairs I may need.

Me
Review №22

CPR Flower-moundGreat help super nice people definitely be back

Ka
Review №23

We have had two great experiences in the past month.This one in particular was with a worker named Nick; we took my brothers iphone In because it hasn’t charged in months.He explained that it happens all the time and he would handle it. He walked into the back with our phone, walked back out 30 seconds later and plugged it in. Charging like new.He explained to us how the charger gets dirty and gave us a tool to fix it. All for free.10/10, I’m also 24 so for me to take the time to write a review says something.

Ca
Review №24

Had a piece of rice stuck in my charging port and expected to have to leave my phone there and get charged even though i knew it was probably easy to just pop it out, but matthew took it and in a minute or two he got the rice out and cleaned my charging port for me. the best experience i’ve had with anyone fixing phones before

Cr
Review №25

I took my sons iPhone up after the screen locked. They diagnosed the problem quickly, fixed it within an hour, and it is good as new. Very positive experience.

Di
Review №26

My phone would not turn on, and Nock took my phone to the back came back out and had it fixed.Thank you Nick.They are an honest group of guys .

Sa
Review №27

Great experience. Good quality work. Will return for any future accidental device damages!

St
Review №28

I will definitely return with any cell phone issues! Nick helped me get out of a bind yesterday and was very professional and listened to my needs when I was distraught about my broken cell phone. I dont normally write reviews, but Nick bailed me out of a very low cell phone moment, so I will be back and will recommend CPR Cell Phone Repair in Flower Mound to others as well.

Ma
Review №29

They did a fantastic job. I would recommend them to everyone.

St
Review №30

Mack really took care of me and fixed my iphone very fast and the cost was cheaper than I expected!!! A++++++++

Pa
Review №31

I was afraid I would have to purchase a new iPad. I appreciate their candor in the repair of my iPad. It looks as good as new! Plus they gave me a couple of options to choose from. They ordered a new part and repaired it in 4 days. YAY! I was going through iPad withdrawal. I am a very satisfied customer.

Do
Review №32

They replaced the screen on an iPad in just three hours. Best Buy wanted a week to do it and over $50 more. I highly recommend CPR FM!

Br
Review №33

They were really quick and exceptionally friendly with our repair. Less than 15 minutes!!

K
Review №34

My go to place any time something is wrong. They are very professional & get the phone like new again after its damaged. They actually called me as soon as my part came in so I could get my phone back to be fully operational ASAP.

Br
Review №35

These guys are extremely professional very good timing and great communication.

Ka
Review №36

If you’re looking for a place to take a cracked iPhone look no further. They were fast, honest, and did a great job fixing my phone!

Kr
Review №37

They repaired my daughters dented phone quickly (same day) and professionally. During the repair, they accidentally cracked a small part of her screen due to the difficulty of removing the dented frame, but replaced the screen at no extra charge. It was also a same day repair. The phone looks brand new. They were great at communicating as well. Would definitely recommend them.

Pa
Review №38

They have helped me two times on my ipad repair. The first was when I shattered my screen. They quickly and efficiently fixed it the same day and I could not tell any difference in performan from the original screen. The second time was today when I broke off a piece of my charger in my charging port. They removed the broken piece at no charge. Would highly recommend them for electronics repairs.

Cl
Review №39

I called many times about my Samsung notebook. The said they would do a Diagnosis at a charge of 49.00 to be applied to repairs. It took hours for them to call back and finally he said” well, if I get into the computer I may crack your screen but we will pay for that but then it’s more than the money we charge..?Excuse me.. so I picked up the computer because I didn’t want someone who has no clue what he’s doing to touch it. and yes he would not refund the diagnosis even with the fact he doesn’t work on the and I didn’t give him permission to break the screen. Then when I told him to refund it he stated he was very clear. Yeah..You may crack the screen and not be able to fix it.

Da
Review №40

Really fast cleaning for my phone, in and out in 10 minutes!

Ke
Review №41

Did a great job on my Samsung camera screen

Ma
Review №42

I went in with my crew leader his phones speaker was not working correctly and even thought purchasing a new phone . The gentlemen working the front desk whose name is Matthew went above and beyond to help my crew leader with his phone. He took the phone to the back and cleaned it, the speaker worked like new he didn’t charge my crew leader for the service we highly recommend this place.

Ry
Review №43

Had a great all around experience, very helpful and friendly staff

Sh
Review №44

I popped in to see if the could fix my phone, which had stopped working unless on wifi. It was pretty terrible! He reset my network settings and it is back up and functioning. I couldn’t be happier! Highly recommend!

Sa
Review №45

Nick was very helpful and fixed my phone in an incredibly timely manner!

Ro
Review №46

I had my screen replaced as well as other stuff and they were great. I will give them a shot with computers next.

Ka
Review №47

I have visited this location in the past and always received great service – efficient and good prices. This time they upped their game to AWESOME. Dropped off my phone because it would not stay plugged in to charge. The owner explained what it may be and quoted me a price. When I returned to pick up my phone, there had been nothing technically wrong with it, the charging port just needed to be cleaned out. Of course, I am still willing to pay to have it diagnosed and cleaned, but they said “no thank you”. WOW, so much good is wrapped into this scenario – honest and polite. Only place to take your cell phones!

Pa
Review №48

We brought our sons iPhone 8 with a cracked screen to CPR in Flower Mound to have them replace the screen. The price was very reasonable and we are very satisfied. We will use CPR again.

Mo
Review №49

I went to this location because I had an installation concerned with something being under my screen protector on my watch. I asked the guy if I could purchase the replacement, but take it elsewhere to have it installed as it wasn’t done correctly the first time. He said no, then proceeded to take the screen protector off my watch, and crumple it up, and then still expected me to pay him to replace it.

Ke
Review №50

Super inconvenient... but good service at a good price.My main complaint is they wont accept payment over the phone or online if they need to order a part for your repair. This means you first have to physically visit the store so they can accept payment, then they can order any needed parts, then you come back days later after the part arrived to drop off your phone, then you come back to pick up your phone.Somehow many other brick-and-mortar cell phone repair shops following the exact same industry standards have figured out how to accept credit cards over the internet and phone and eliminate a trip to their shop.

Ma
Review №51

I would recommend this for everyone! They repaired my phone in few minutes. Thank you Leo and Juan for fast and professional service!

Al
Review №52

The staff at CPR were very friendly and fast! They did a great job repairing my phone.

Ti
Review №53

I had difficulty with my iPhone 6s not being able to recharge. I brought the phone in and the problem was corrected in a few minutes. CPR provided me with excellent service and if needed, I will use them again in the future.

La
Review №54

Beyond expectations experience! Way beyond! I was told by another repair shop that Id need a new phone because they couldnt get a signal in order to diagnose the problem. CPR solved my problem immediately (I needed a new battery ONLY) and just charged me for the battery. I also called on Sunday and got an appointment for the next morning. Will definitely return if need be!

Sa
Review №55

Had to put a new screen my wifes Apple watch. Very friendly and fast service. Called to make appointment and part was on b/o. They called as soon as they got one in, I dropped it off, and they had it fixed quickly.

su
Review №56

Cell Phone Repair has helped me numerous times. Each time they have given excellent service at reasonable prices. They are friendly and considerate.

St
Review №57

My son screen was very cracked. We took it up to CPR and had Jacob help us. He was great! When we picked up the phone we had trouble setting it back up, my son asked Jacob and Andrew for their help. They went beyond service and set him up. We will definitely go back if we have any issues with our phones. They were quick, helpful and very nice.

De
Review №58

Great service the guy knew what he was talking about. Got my new battery ordered and had a phone holder thats perfect for the car or truck

Ja
Review №59

I arrived a few minutes prior to 10am when the store would open. To my surprise, the franchise owner opened early and cheerfully. I have been having a problem with my phone and with that data, they said they would check it out and replace the suspect parts for about $50. When the phone was picked up, no charge. Again: NO CHARGE. They did a PERFECT cleaning of the phone, solved the problem and did not charge me. HUGE relief. BIG thanks to the team at CPR. Again, they did this all for FREE.

Ta
Review №60

I took my phone to another repair store and was told that my phone needed new hardware. In addition, due to current shipping issues they asked me to come and pick it up since they couldn’t send it out for repair. Then, I spent hours trying to get a hold of someone from Apple and Verizon to no avail. My final effort was to visit CPR. Uriah was able to get past the software glitch and fix my phone for a very reasonable price. So thankful!

Ja
Review №61

These guys were great and very helpful and very professional. Definitely got my business from now on

Ro
Review №62

Awesome customer service and even better pricing! I needed a phone screen replacement ASAP. Manager Mark personally delivered my phone to me at my work after having a delay in a replacement part. 10/10 will highly recommend 👌 👍

Ro
Review №63

Highly recommended - super customer experience - thanks to Matthew and Nick !!!

Ke
Review №64

Completely understand and agree with the well deserved rating this place has. I thought my charging port needed to be replaced but it actually just required some clean out, which they did on the spot without a fee. Overall, really appreciate the friendliness! Hopefully I wont need to get any of my devices fixed but if I do, I’ll definitely be coming here.

Zo
Review №65

Went in to get a quote and came out with my phone fixed! Super easy, great customer service and fantastic price. The glass on my camera screen on my iPhone XS Max broke somehow and apple will “fix” it for $600... I took into CPR and they did it for $75 in 45 minutes. Totally worth it, & glad to have a perfectly functioning phone again for a not-brand-new-phone-price. Will definitely be returning in the future!

Ro
Review №66

CPR quickly fixed my computer. During a busy time. Saved me lot of time.

Te
Review №67

Quick, inexpensive repair and great customer service. Thought I would have to buy a new smart phone and the repair with warranty was less than $70. Better than shelling out hundreds for a new phone. Thanks to Uriah for the excellent service.

To
Review №68

Replaced battery on IPad. Great turnaround and decent value. If you need cell phone or tablet repair, include them in your decision.

Da
Review №69

Jacob took care of our phone. The iPhone screen repair was super fast and he was highly intelligent. Really appreciated the service. Will go back!Today I went back a second time and brought another phone for repair. Dont go past CPR. These guys can solve most of your phone issues. And they can do it quickly and affordably. So glad to have found them!

Je
Review №70

Uriah was very helpful. The battery in my phone was replaced quickly and the price was reasonable. I have used them before and have been well pleased each time.I would recommend them for your repair needs.

Jo
Review №71

I am cheap and dont want to upgrade to the newest iPhone. I have an iPhone 6, that lost GPS capabilities almost two years ago, and the battery was also dying very quickly on me. Apple store said it wouldnt be worth fixing, so I was getting prepared to shell out about 700 bucks for the newest phone. I thought I would take a chance and see what one of the local phone repair stores had to say. CPR gave me a great deal. They replaced the WiFi antenna, GPS antenna and put in a new battery, all for right around $125, which included parts, labor and taxes. They got it all fixed it in half an hour. My phone is like new again, and I hope to use it for a few more years. I highly recommend CPR for phone repair, and they also work on tablets, laptops and more.

Je
Review №72

What a great experience for my mom and I. The gentleman was very attentive, knowledgeable and quick. We had replacement warranties for our screens and he took excellent care of us both! Definitely going back there instead of doing the mail-in thing!

An
Review №73

Great, fast service, wonderful staff.

Al
Review №74

Absolutely terrible, I had to take my phone to a different store to fix the mistakes these guys made. Went over a week without a phone because of it.

al
Review №75

It was so quick and easy!! very helpful details and answers to my questions

Mi
Review №76

Service is good but slow! Need more people on staff, especially on Saturday mornings.

Bi
Review №77

I took my 5s in to have the charger port replaced because I couldn’t get the charging cord to connect any longer. Jacob took 15 seconds and diagnosed it as impacted pocket fuzz and not a port problem. He cleaned it out in, plugged it in to show me it worked and refused to charge me or a tip. This is the second time I have used CPR. The first was a battery replacement. Both experiences were 5 star. This is the only place I will get my cell phone repaired. Thanks Jacob!!

Jo
Review №78

Jacob and his team member provided amazing service. We were in and out in less than an hour. They are incredibly knowledgeable and were able to provide some tips and tricks that helped us better care for our mobile phones and save money!

Da
Review №79

Brought my iPhone in for a broken screen and Jack had it fixed and working great in what seemed like minutes. The knowledge these guys have is amazing.

Ta
Review №80

Reasonable price and quick service!

ch
Review №81

Awesome location... very professional... in and out in minutes

Ch
Review №82

Super quick - 1.5 hours. Great pricing

Mi
Review №83

The guys generally don’t do repairs on printers, but were VERY willing to take on the task. He said they enjoy working on something challenging. Very personable and great customer service. Will definitely give them more business.

Br
Review №84

Again, CPR fixes an issue that needed no parts. Their knowledge is outstanding and complete. I have had several screens, and batteries repaired or replaced at very reasonable costs. I will be back when I need any CPR services.

Sh
Review №85

This is the second time I have used this business for cracked screen. They are so kind, quick & professional. I am thankful they are located here in Flower Mound. Jacob hot me in and out in less than an hour.

Ch
Review №86

Thank you, CRP! Ive had a few problems withy my phone took parts they dont typically have in stock. Both times I came in, the employees took excellent care of me and my phone. Next time I hulk out and smash my phone to bits, I know where to go. Forest was an especially helpful cellphone doctor that took great care of my phone, making sure it was done right. Thanks for making the process painless, covid clean, and professional.

Br
Review №87

These guys seem nice and friendly when you walk in but are complete scam artists. I broke my phone 2 times in a week and have been very patient. I paid 600 dollars for those 2 repairs. Both my fault. About a week goes by and I take my phone out my pocket to see my phone is not turning on so I take it back to get warranty work done to my surprise... nothing will ever actually be covered by warranty. They will not help me when I’ve been more then gentle with my phone. 0/10 I do not recommend going here.. buy your own screens on amazon they come with a kit and it’s half the price. Have a mobile cell phone repair guy come out and meet you. Support the hard working locals. These franchise chains are complete scams. Never again will I return

da
Review №88

I have been to CPR Flower Mound many times. When repairs were needed, they did a great job. What is really impressive, however, are the times I thought I needed a repair but after diagnosis did not need to repair after all and was not charged.This happened today and I worked with ‘Jacob. I thought the charging port on my iPhone was broken and was happily surprised to learn it was just dirty. Jacob diagnosed and told me I did not need a repair. This is not the first time this is happened, so I am super impressed with the honesty of Jacob and the other people I have worked with in the past. Highly recommend!

St
Review №89

Had my battery replaced by them about a year ago. Started having different battery issues recently and even though my 1 year warranty had expired by a week, they still honored my warranty and replaced the battery for free.Theyre quick and friendly and know what good customer service is.

co
Review №90

They did an absolute fantastic job on my three drones that I brought in. Very professional very informative pricing was great as well

ca
Review №91

I had not visited the store before and was very concerned as I needed my laptop repaired quickly, so that I could complete a presentation that day. I arrived a few minutes before they opened and they were so kind to let me come in early, to explain what was happening with my computer. They quickly fixed the computer and at a very reasonable price. I highly recommend CPR and will return any time that I have cell phone or computer repairs. Excellent experience!

Me
Review №92

Every time I have been here every employee has been so helpful & super nice. They quickly fixed my friends broken screen & applied a brand new screen protector super quick & applied my new screen protector all within 10 minutes. Awesome service!!

JD
Review №93

Great work from Jacob at this location. They were fast, had all the things needed for my repair. Went in for just a new glass for my iphone, but left with glass, new protector, new case, and new battery. I feel like I have a new phone now. Thanks Jacob for the professional work. In and Out within 30 minutes. No one can beat that

Sc
Review №94

Uriah was fantastic ! These days you hear no, not sure, that’s not available, we can’t, don’t stock anymore and many other road blocks when on a mission to take care of something in our service industry. After visiting 2 Apple Store locations and their drawn out process, my next doubtful step was to give CPR a call. I was assured they would get the part and handle my issue at their convenient neighboring location. They quickly helped me with my honey do and more importantly caused my wife to very enthusiastically show her gratitude, to me that is. After all is said and done my faith in old fashioned service geared toward satisfying customers had been restored by Uriah at CPR.Sincerely- Scott Thurman- temporarily of Flower Mound Tx

To
Review №95

The folks at CPR provided curb side service, dealt with our requirements & got us on our way quickly & efficiently. We were very pleased with all aspects of the product & services.

M
Review №96

Great place. Folks there are very friendly. Estimated time was a little off but they did a great job and the product quality is top notch

Ke
Review №97

My phone hasnt been charging properly lately. The tech took a look at it and saw that it had some lint in the charging port. He went back and blew the lint out and then he said it was taking a charge. Thank you!

Jo
Review №98

Really quick fixing my phone, and really affordable. Was kind of blown away.Jacob, the guy that helped me, was great. Very good service, good explaination, and great conversation.I would absolutely (and surprising have already) recommend this store.

Er
Review №99

My screen was completely shattered on Sunday morning. I called and spoke to Jacob and told me just to bring it in. Within 25 minutes my screen was fixed. He also placed a new shield and had my phone in a new case when I arrived to pick it up! He was super professional and personable. Thank you Jacob.

St
Review №100

There probably isnt enough space for me to tell you all the reasons why we like and appreciate Austin so much... hes both professional and highly knowledgeable, but its a lot more than that. Hes a great listener, isnt the least bit bothered by our questions--in fact, he likes us to be informed so we can make good decisions--and hes just good-natured and so pleasant to be around. Thank you, CPR Flower Mound, for hiring such a fantastic technician and person. We hope that you value and appreciate Austin as much as we do!Kindly,Steve and Kelly File

Information
35 Photos
100 Comments
4.8 Rating
  • Address:6101 Long Prairie Rd Suite 704, Flower Mound, TX 75028, United States
  • Site:https://cellphonerepair.com/flower-mound-tx/
  • Phone:+1 972-737-1965
Categories
  • Computer repair service
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:11am–6pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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