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Matt Tobben State Farm Insurance
3201 Cross Timbers Rd #250, Flower Mound, TX 75028, United States
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Matt Tobben State Farm Insurance

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Ca
Review №1

Matt Tobben State Farm Insurance is the best! We have been with Matt for years! Highly recommend him and his agency!

Ja
Review №2

Great customer service! Would recommend

Fr
Review №3

Karen is absolutely the best! She has restored my faith in Customer Service staying in contact with me from start to finish..and if you ever need help, she answers right away! I have enjoyed being a customer at State Farm and will be adding my wife soon to my insurance. The price is very good compared to other insurance companies... Thank you Karen for all you do, you are appreciated..

Am
Review №4

I love how easy it was to start a new policy and the savings were such a shock. After being with another insurance company for 15 years I was very out of my element when shipping for car and renters insurance. Vishakha was absolutely amazing and walked me through every step. I am SO thankful we found a great company who are helpful and kind AND saving us a ton of money!

Mi
Review №5

Always responsive. I appreciate the follow up Matts office provides during a claim process.

Ca
Review №6

I am very pleased with the professional and responsive treatment I received from Brooks Reames from Matt Tobben State Farm Insurance Company. Brooks is very kind and easy going. He was understanding when I had a couple of times when I needed a few days to have a short time to postpone. I was impressed with his patIence and I am so happy that he will be my insurance agent from now on.

Ka
Review №7

Vishakha is so nice and so helpful! Ive had nothing but a good experience with this office. I was never been pressured into getting extra insurance or anything. We got a huge discount too! She has been so patient with me and so personable! Highly recommend 😊

Ca
Review №8

Connie the receptionist is awesome! Super personable and always welcoming!

Do
Review №9

Abigail is the best! Call her for your insurance needs.

Ra
Review №10

Great fast and helpful service. Karen Lopez was very helpful and quick when it came to giving me car insurance quotes for different vehicles when I was car shopping. Service was great and very helpful!

Ca
Review №11

I’ve been working with this agency for a couple of years now and they are so easy to work with. They also have excellent customer service, and it’s so easy to talk to them. I always feel like they know exactly who I am and they remember details of my account.

Ne
Review №12

So far I have one of the best experience with this agency. They are very responsive, professional and offer good quality service & value for the money. I have spoken with Vishaka and Norma who have called to check on me and if I need anything from them. They also called to let me know that my auto-insurance premium dropped by 14% (this is the 1st time I have ever received such a call from insurance agent/company). I recommend Matt Tobben State Farm Insurance and they will take good care of you. Best!

an
Review №13

Matt took initiative this morning to reach out to me and my wife. He spent time with us and went through our policies and helped us make better decisions as to our current and future needs regarding insurance. We greatly appreciate all of his help and recommendations.

Bl
Review №14

Great customer service. Matt, Lisa and their team are very friendly, professional and knowledgeable. I highly recommend them.

Jo
Review №15

Ive had great service from this office on claims. Insurance is one of those things you forget that you have, until you need it. Ive had a few times to need help with a claim on weather related issues with a house and again on a travel trailer. Matts staff is knowledgeable, efficient and they take full ownership of the issue through final resolution. They provide accurate information quickly and follow up as needed. Ive been a State Farm customer over 40 years and had a few different agents. Matts staff is well trained and you can tell they take service seriously.

De
Review №16

I am not the kind of fellow who gets excited about insurance. Lately I have found myself bragging about the amazing service this office provides when talking to family and friends. I have never experienced anything like this. The service is akin to a 5 star hotel concierge. They just called to tell me my car rates are being reduced! Unsolicited. A shout out to Norma who always happily finds me an answer ASAP. I recommend this group with no reservations.

Pe
Review №17

Matt Tobben is an awesome agent.He and the ladies in his office are so friendly and will provide the care needed when you have an insurance need or question. It’s obvious that Matt has created an environment that adds a wholesome and professional touch to meet the needs of those looking for a great agent and insurance family. He will tailor your coverages to provide the best coverage for your home and vehicles at a great price. State Farm is a great Insurance company and I highly recommend doing business at the Matt Tobben agency.

Li
Review №18

Matt and his staff are always able to help in a timely manner. Any changes are explained, with options described, so it is easy to make a decision. I have a lot of confidence in the agency.

Je
Review №19

Ms. Lopez did a fantastic job helping me get renters insurance quickly set up. She even had to deal with a re-write due to an initial address miscommunication. She quickly and politely dealt with me and got what I needed. Im happy to be an auto and renters insurance holder with this office.

De
Review №20

We filed a claim when my daughter hit an icey patch and went over the curb. She bent the rim and wrecked the tire, but State Farm had towing and a repair shop available to work on the car. We had a rental and Matt Tobbens office called us just to see how everything was going quite often during the claim process and always there to offer assistence. Thanks. The car is repaired and on the road again. Thank you Norma and all for your help along the way.

Ch
Review №21

Matt is one of the most professional agents I have ever worked with. He is responsive and brings tremendous value to our professional relationship. I feel like I go to him with any financial or insurance needs and he would be able to provide a solution that is tailored to my situation.

Te
Review №22

Matt & his staff have been VERY professional and courteous when we speak. He is very knowledgeable about the services provided by his company. He listens to our questions and/or needs & answers them so we understand!We have life, renters (which will switch over to homeowners when our house is completed) & auto insurance; prices are very affordable!HIGHLY RECOMMEND!!!!!

Me
Review №23

Cant say enough. Matt and staff have been so professional, informative, and prompt in every dealing. Matt has taken the time to review all our policies to enhance our coverage and protection while at the same time, has shown us ways to save money. Absolutely no pressure; simply provides suggestions and recommendations tailored to our needs. Recommend Matt Tobbe State Farm Insurance Agency 100%.

De
Review №24

You can’t find a better partner in the insurance business. Yes he has a great company to represent, but Matt is the reason we are customers. I can not recommend him high enough. He and his staff consistently invest their time and energy to make sure we feel protected and satisfied. Reach out to them and see for yourself. Thank you!

Br
Review №25

Beautiful new office and friendly customer service!

Ra
Review №26

Matt is the best agent! He is so attentive to our needs- very available for questions and explanations. Not to mention he and his staff are among the friendliest people to deal with. We recently were victims of a theft of some personal property- Not only did Matt and his team help us through all the business details, they made us feel like they genuinely cared about what we were going through emotionally, etc. They have never made us feel rushed or inconvenient in their day, but rather like we are the purpose for their day! Thanks so much Matt Tobben agency!

Ry
Review №27

Absolutely fantastic agency, lead by one of the best! He has a great crew and definitely know how to interact with people to help them feel cared for and welcome. I highly recommend Matt and his team!

Gl
Review №28

Team provided in depth highly skilled analysis for difficult situation.They figured in out ... Win /Win

Mo
Review №29

Rohana is very nice!! I had a good experience with her, she is the best. I got a good offer with State Farm and it’s the best as like as the agent matt and all employees in this great office.

Am
Review №30

Had a great experience with Rohana, she was very patient with me as my phone kept disconnecting, but we eventually sorted through everything. I changed my insurance from a different state and she made the transition very simple and at a fantastic rate, no less! Glad to be doing business with State Farm.

Ni
Review №31

I got home owner insurance from Vishakha and she gave me quick service. She also explained everything in detail.It’s really very good agency.

Dy
Review №32

Wonderful experience! Matt and VI are exceptional! They value their clients and work to ensure their needs and expectations are met!

He
Review №33

Norma is AMAZING! She called responded within minutes to my email request for a current info card after a minor collision i was in and called me personally days after it happened to make sure I was ok.. Heck the whole office has been incredible. I would highly recommend Matt and his office for any and all insurance needs. I saved money after switching over..

LM
Review №34

Great agent!! Matt is the best!

Ch
Review №35

Matt is the agent I rely on for professional guidance when it comes to my insurance and investment needs. Not only is he extremely knowledgeable about the insurance business, he gets to know the customer as a person. Matt is genuinely concerned about his clients and what is best for them. I wouldnt trust anyone else when it comes to taking care of my insurance and investments.

Ni
Review №36

Vishakha was super helpful and super patient with all of my questions while setting up my new policy!

Ma
Review №37

Matts Group is the epitome of great customer service.He took the time review my risk and options, he and his team hold the highest integrity and honesty in this line of business.

Jo
Review №38

There are no words to describe the level and quality of service I received when opening a renters policy with this agent. What I can do is comment on their sales team. This office has two sales members, Ms. Rohana Butt, and Mr. Michael Evans. I highly recommend asking for either of them when calling this office. Ms. Rohana was who actually set up my renters policy, and she knew I was crunched on time but regardless was able to get me in and out without ever making me feel rushed at all and answered all of my questions in a respectful, kind manner. I was also expecting to get a high rate as there is a common stipulation State Farm is always the most-expensive insurer, but when I sat down with Ms. Rohana, I was delighted to find out they had recently had a massive rate drop so I ended up getting great coverage for practically nothing! I highly recommend paying them a visit.

Ju
Review №39

All I can say is...if you want an insurance company that will take care of you like family ...Matt Tobben State Farm is where you should be!! From Matt to his wonderful staff, they are always there for you, willing and able, friendly, supportive and kind. We love them and appreciate them very much.

Al
Review №40

Was a long time customer of AllState Insurance and change it over to State Farm because of Rohana. Very professional and broke down my policy which made it easy to understand. Highly Recommended

C
Review №41

Customer Service was outstanding, Vishaka was great and walked me through the process seamlessly!

De
Review №42

Matt is fantastic. He gave me a white glove treatment - combing over my policies, listening to what is important to me and getting me way more coverage for the money. Couldn’t find a better guy. Highly recommend.

Je
Review №43

I have been a State Farm policyholder for several years and they are the best! The service I have received at Matt Tobben’s office is exceptional and I love working with Jennifer in that office. She is very knowledgeable! Thanks again for the best service!

De
Review №44

I have been with state farm over 30 years. Matts team gets it done.

da
Review №45

Very responsive team. Excellent!

Lo
Review №46

Honestly I’ve never met Matt Tobben, but I do know that one of his agents Jennifer Starnes is by far one of the best agents around. Her communication skills are excellent. She is very knowledgeable in her field. If she doesn’t have an answer, (which is rare), she will research it and promptly get back with me, so that I can make an educated decision. I can’t say enough good things about Jennifer, and how many times she helped us, But if you need insurance, she is who I would HIGHLY recommend.

Su
Review №47

I have known Matt Tobben for several years. He is dedicated and is a great asset to our community.

Ve
Review №48

Matt personally stayed late with my fiance and I to make sure we understood our life insurance policy. He clearly answered all of our questions by making it simple to understand, and everyone in the office is very nice.

Li
Review №49

Hello! I am a licensed team member and Matt’s wife. We love getting to know the people in the Flower Mound area and are here to help! I am blessed to work with my husband, who is an exceptional, experienced agent and fellow team members- Anita, Christine, and Jennifer! What an amazing team!

B
Review №50

I have been with State Farm for years, but was recently transferred to Matt. He sat down with me to ensure that my policies were what I needed for my current life style. He listened to who I was and where I was going, then made a few changes for the better. Thank you Matt for wanting to know me and help me. Barbara

Ro
Review №51

Switching our auto and homeowner policies to Matt Tobben is one of the best personal finance decisions Ive ever made. We had become little more than a customer number to our former agent of 30 years – taken for granted. Matt is a great guy and goes the extra mile to craft plans to my needs. I highly recommend Matt and his agency.

Ab
Review №52

Very nice and prompt service. Glad i am with state farm. Jennifer a girl that does a great job. She is a keeperBruce R. Grubb

Be
Review №53

I love everyone Ive met at this office. Personable, professional and just really, really nice people. Theyre the best.

Ma
Review №54

Matt is awesome! He has helped me understand all of my insurance policies and got me the best bang for my bucks!

Br
Review №55

Matt is a patient and knowledgeable agent that takes the time to get to know his clients and thoroughly understand their needs. He did an outstanding job assessing our personal and business situations and finding the right products to meet our needs. I highly recommend Matt Tobben and his team!

Ta
Review №56

I met Matt Tobben at a financial talk last month where he led an insightful discussion for our local moms club. He offered up a lot of information about different ways to save for the future (retirement plans, college savings for children, etc) in a friendly way. Great guy!

Cl
Review №57

About Jennifer Starnes. Five star service. My needs were changing moving from state to state, and I’ve been a long time customer with State Farm. Jennifer provided many hours to get my accounts in order & went to bat for me with Corporate to get all the discounts applied to my assets. There was always something I needed help with & Jennifer provided it for me quickly & stayed on top of my accounts. When my other agent passed away, unfortunately, I requested to keep Jennifer with me! She knows all my dirt! Lol. But job well done for me! Thanks!

Ri
Review №58

Christine gave me excellent service that went above and beyond my expectations. She asked me the right questions and she also helped me answer a few of my own. Great service. Thanks Christine!

Je
Review №59

I work for Matt’s agency and I can say by far he is the most thorough and caring agent. He really looks out for your household and it’s needs. This agency is the best!

Ch
Review №60

This past year I had to file a claim with a different carrier. When repairs took longer than they should, my agent was not able to assist me. Switching to Matt Tobbens office has been a game changer. The office goes above and beyond for their customers. Highly recommend this office for not only auto and home but life insurance needs.

Se
Review №61

Matt Tobben State Farm is the best insurance office in the DFW his staff if extremely caring and make you feel at home from day one I plan on doing business with this office for many years to come. P.s Jennifer Starnes is of much help and has the patience of a saint when it comes to all my insurance needs and changes!!

Ra
Review №62

Jennifer Starnes is the best! Thanks for your quick service!

se
Review №63

Great staff, fantastic service. This team takes the stress out of buying insurance.

Sh
Review №64

I sent Matt’s office an email about getting some life coverage and he responded immediately, after hours. Warm and friendly, Matt’s office helped get a plan started. Highly recommend this office!!

Ty
Review №65

Matt and staff are so kind and provide excellent customer service. I am super grateful that we switched to State Farm. So far our experience has been a really good one!

Er
Review №66

As an independent contractor Im very sceptical of insurance agents but Matt & Lisa are extremely friendly, knowledge and helpful! Get a fantastic life insurance policy! And I needed same day renters insurance so that my family could move in to a home better suited for us! Matt personally took my call, gave me a very affordable qoute, and sent the policy via email to our landlord by the time my wife was signing our new lease! Just Wow!!! I love the fact that there are not pushy but truly want to find you the best policys for the best price! Highly Recommended!!!

Ch
Review №67

Matt and Lisa Tobben are great people. Im so glad to have taken the time to have them review my insurance with me. Ive never actually had someone care enough to go through all the options available on my policies. I highly recommend them.

An
Review №68

I am a team member of Matt Tobben Agency, I am dedicated to providing excellent service to all our clients! I invite everyone to stop by or call us, we want to provide you with excellent coverage and service that fits your world!

Ke
Review №69

I wanted to share with everyone what a wonderful experience I have had so far with Matt Tobbens office, but more importantly with Anita. I recently moved from SoCal (S California) and they have been a pleasure to work with from getting everything transferred, situated, looking for ways to save, AND even with tips on where to go and check out the scenery. I feel like a long time friend here and just putting this out there but maybe Anita needs a third screen, haha (inside joke)! Anyone would gladly benefit from even a conversation with the staff here.

Ca
Review №70

Matt has a great team with wonderful customer service . Anita has always been there happy to go above and beyond to help with any problems.

Ni
Review №71

Ive dealt with Matt many years on all lines of Insurance from Home, Auto, Life, Disability etc.. and not once have I ever regretted it. Matt has been informative, fair and honest, quick to respond and a true gentleman anytime Ive needed anything.

Ka
Review №72

I talked to Christine when I needed a quote. She was super helpful in finding me coverage that would best suit my needs.

Ra
Review №73

The agent and team are amazing. They are truly advocates for their customers and they take the time to address your individual needs.

Br
Review №74

I’ve known Matt for 15 years, professionally and personally. You would be hard pressed to find a more professional and personable person to handle your insurance needs in Flower Mound Texas.

Ma
Review №75

Matts professionalism as my agent and concern for my familys financial welfare and coverage was outstanding!

Da
Review №76

If you got lost in the shuffle of changes with Flower Mound State Farm agents, give Matt a call.After being a State Farm customer for 35 yrs, I finally have an agent who is an advocate for me and my family.

Da
Review №77

Matt Tobben agency is the best! Will go above and beyond any insurance agency!

Ka
Review №78

Anita is one of the nicest agents I know.

Jo
Review №79

See Anita, she’s great!

Ch
Review №80

See Anita she is great

Ma
Review №81

Great customer service!

Re
Review №82

Nice agent

Jr
Review №83

Great agent.

Ja
Review №84

Anita was greatness.

Gr
Review №85

Rule

Information
46 Photos
85 Comments
5 Rating
  • Address:3201 Cross Timbers Rd #250, Flower Mound, TX 75028, United States
  • Site:https://tobbenagency.com/
  • Phone:+1 972-724-7033
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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