Had a crack in the windshield of my 21 colorado in January. They replaced the windshield and the seal was squeezed out on the inside. I brought it to their attention and they reinstalled. When I picked up my truck I noticed black smudges on my light colored interior trim. They cleaned all of the areas. My rearview is very loose and apparently was not installed properly. I am disappointed with the lack of attention to detail. Even if it was an 87 celebrity it should be done correctly.

Had new windshield put in. They left broken glass in my truck. It was all over the dash the driver side floor, steering column. Didnt put wipers back on correctly, they pinched the hose for the water sprayer that sprays on your windshield . Thank goodness my hubs knew how to fix all these problems. Said it would take 2 hours they kept it for 4.Since my remarks here that I made Shoals Auto Glass was more than happy to correct any problems that we had. They did make things right and for that I am truly thankful. They are a good place to do business they just had a employee that didnt care about his work performance. It has been rectified. Thank you Shoals Auto Glass.

I had a windshield installed that had been damaged. Teresa took the time to explain every detail, check my insurance card for me to let me know my deductible and ordered the glass and set my appointment. They were right on schedule with the repair, did a fantastic job, cleaned it up and got me on the way. I buy all my accessories from them, even when I worked at the local Chrysler Dodge dealership for over thirty years, because their prices were lower than I could get them at dealer prices. I highly recommend Shoals Auto Glass for any of your glass or accessory needs. Top notch staff always do a spectacular job. I rate them a 13 on the 1-10 scale. Thank yall for all your service! BH

This company has the most awesome front office staff. I’ve had back surgery and these two women in the front office went out of their way to help me. I highly recommend this business for any of your auto needs. I honestly hope the owner knows just how special his staff is !!!

Called and talked to Teresa. She was very helpful and considerate. Our RV has a leak in the windshield, and she got us an appointment right away. So thankful for the mobile repair, as we are set up at a campground. Thank you

My wife was nice enough to take my truck to have a spider crack repaired in my windshield today. I have had numerous windshield repairs done throughout the years and this one was just not up to par. If I pay someone to do a job I expect to not have to clean up their mess when they are done. The epoxy used for the repair was smeared in about a six inch circle around the area and was not cleaned up well at all and the repair had some bubbles present. Hand prints were still all over the inside and outside of the windshield. Spent time this evening just to clean up after the tech. Just a messy job in general and did not seem professional at all. I cannot speak to her experience with the staff but my impressions of the work are not good.

GREAT customer service. Friendly and knowledgeable staff. Very reasonably priced and fast service.

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They went over and beyond. I didnt purchase the glass that I needed to be put on, but the sweet lady put it on for me, as if I purchased it from them. Bless this business continually 💙💛💙💛

Best place to go if you need anything done to your vehicle or want to purchase something for your vehicle.

While traveling from south Miss to Nashville pulling a 5th wheel camper I made a sharp turn and broke my rear window out. Contacted Shoals Glass and Teresa was the friendliest and thorough operator and found me a window in stock. Went straight there and had a new window installed in 2 hrs and back on the road. The technician Javier was very nice and fast. Teresa was very helpful as was everyone there. I highly recommend them for any glass work u need. Thanks guys.

Great people, great service. Military friendly.

Fantastic crew. Always A1 and eager to help our Veterans.

Had a rock ding my windshield and the awesome folks did a speedy quick job on the repair. Super nice.

Thank you so much for stepping in and doing the job after SafeLite dropped the ball. They came to my house to replaced my windshield and were done very quickly. Made it a very easy process. Will recommend to friends!

They did a great job on my window.

Thumbs up to these folks!! The window on our car got stuck in the down position and we feared wed need to replace the motor which could be spendy. We called to see if they could help us out, and they got us in right away for a diagnostic. Five minutes after the technician took our car back, he was done and had our window back up and fixed! Turns out the motor got stuck on stupid and just needed a lil knock on the door panel and it came right up. Whew!! They charged us nothing!! Really appreciate their integrity and friendliness! If we ever have auto glass needs again well definitely be using them! Thanks yall!!

Had Toyota Dealer tell me the windshield they put in was leaking. The girl at the front desk was short and mean and told me to sit down. Then took me out to my car and tell me to go back to Toyota because it wasnt the windshield but my sunroof. She is not very nice at all and cuts you off when your talking. Wont be sending anyone to them. 😔

Good Price to fix the chip in my windshield, looks grreat

Great people, and great service! Installed a new sunroof glass in under an hour. Also knocked off the price because the job didnt take as long as they had estimated, which shows honesty and wanting to do what is best for the customer! I live in Hartselle but if I have future needs I will be contacting them first and making that hour drive! I highly recommend!

Excellent service, quick turnaround on my vehicle. Great people to deal with.

Great place to do business.

They get the job done and they are very professional and nice.

Excellent! They got my windshield the next morning. Took 1-1/2 hours to install. Good price. Excellent work!- As I waited, several others were in shopping and having accessories installed. The employees (I witnessed two employees) were very helpful to all, not pushy to make a sale, did not try to influence the higher priced items...they asked all the right questions to try and help the customers make the BEST decision (tonneau covers, truck box, weather tech mats).-Waiting area with large TV for comfortable wait.

GREAT place to do business with!!! Brought RV to them today, after weeks of getting a run around from several other RV dealerships and glass companies. From start to finish experience was easy. When I arrived they didnt try to feed me a line which they could easily have done to upsale. I was already prepared to spend quite a bit to have windshield removed, seal replaced and windshield reinstalled. Ended up needing only to have seal sealed. Recommend anyone with an RV to skip those big RV dealers on North Alabama for windshield repair and go directly to Shoals Auto Glass.

Awesome experience having windsheild replaced. They are fast and all employees are nice and answer all questions. Great place to do business

Very efficient staff. They know their business. In and out very quick with exactly what I wanted. I highly recommend!

Fast and good business

Took excellent care of me and customer service was great. 10 out of 10 recomend

Friendly and good price

This place is the epitome of class. I purchased a car 3 months prior and while driving the frame surrounding my windshield began to loosing and lift away from the windshield. I stopped in at Shoals Auto Glass to get It repaired. The workers there were appalled at the job that was done to by the person who installed the windshield. I fully expected to pay for the repair but the technician simply said dont worry about it. Even though they were not responsible for the work done previously they took upon themselves to make it right at no cost it is greatly appreciated.

They do quality work and are all very nice people. They also give you the best prices

They put both of my windshields in my big truck in less than an hour.very great service.highly recommend.

Willing to change review - website states 24 hour service but have called a few times over the past hour without response. 10am to 11:30am on July 1st.Was contacted and told that hours have been updated and reflect accordingly on website.

Used them more than once, good service, good people, very reasonable charges.

Got the help and information I needed, promptly. I recommend

Friendly and excellent service.

Fixed ding in windshield.. quick, friendly service

Best Auto Glass service I have ever used

Very helpful with my claim

Very helpful and honest about total cost

Quick service. Friendly staff.

Great folks

Great service and friendly staff

They do a great job

Goodfolks

Very cheap good service

Awesome. Very fast

Quality Fast Service

Great place, service

Great service

Great

Well price